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Crystal Cove Resort

Certificate of Excellence
133 Crystal Cove Drive, Palatka, FL 32177 (Formerly The Moorings Motel)
Special Offer
Pontoon Boat Rental Offer
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Crystal Cove Resort
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86 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (86)
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    (31)
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    (12)
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    (17)
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5 of 5 stars Reviewed 1 week ago NEW

Whitney and Jessica and the rest of the staff are amazing, since February I have been searching and planning for our class reunion and Jessica helped me out so good. She is the best... I highly recommend Crystal Cove for any event you may have or for just a time to get away. I will definitely be back as will... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Thank you so much for taking the time to leave us a review! We had a wonderful time having your entire group come and stay with us and you were an absolute pleasure to work with. I am personally looking forward to working with you again in the future and being able to accommodate future events for you and your... More 

Jacksonville, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just had our annual family reunion here and can honestly say we were totally pleased with the hotel staff, marina staff and restaurant staff. We have family members ranging from 4-68 and all had a wonderful time. We plan on scheduling next years reunion at this resort and look forward to seeing the growth and improvements over the year.

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Mr. Bruce I must say that your family was truly a delight to have stay with us at the hotel. We enjoyed being a part of what we hope is a wonderful memory for your family. Our entire staff extends their gratitude not only for your business but for your five star review! We thank you and truly appreciate your... More 

Scottsmoor, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Last weekend we held our annual Family Reunion at Crystal Cove Resort. We had 30 people in 10 riverfront rooms. Everyone had a wonderful time. The hotel rooms are large and clean with great views of the St. John's River. The pool was clean and refreshing and got a lot of use by our whole group. The grassy area between... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Ms. Sharon on behalf of our entire staff here at Crystal Cove we want to thank you and your entire family for using our facilities for your family reunion! We truly do appreciate your business and value your feedback. You guys were an absolute pleasure to have and we do hope to be the destination spot for your family reunion... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We just spent 3 days here. It was awesome. The staff was very nice, especially Pop's at the marina. The boat rental was sufficient, a little rough around the edges. The room was comfortable and the view was great. The power plant was a distant blemish. I was a little disappointed in the fishing in the area. Overall, the resort... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Our entire staff would like to take the time to tell you thank you for staying with us! It was an absolute pleasure for us to accommodate you and your family and we do hope to have you return! We appreciate your compliments on our staff as our number one goal is to always provide excellent customer service. We are... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

This place is disgusting! old showers and very rusty and moldy! Bugs in the room! How this place can continue to run in filth! I will never come back to this place ever again. Oh yea dont make it a excuse that the place is dirty because of fisherman! This place should shutdown. Very ugly nuclear power plant in the... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

We do appreciate your feedback and do apologize that you did not have a good experience with us during your stay. I reassure you had your concerns within the room been brought to our attention then they would have been fixed immediately as we pride ourselves on guest satisfaction. We never enjoy hearing a guest say they failed to enjoy... More 

1 review
5 of 5 stars Reviewed June 22, 2015 via mobile

I highly recommend this hotel to anyone that visits palatka or st. Augustine. The staff are very friendly and accommodating. Thank you Jessica Bouchez and Amber for your great professionalism and service. I will be staying here again a 4th time.

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Myself and my staff want to take the time to tell you thank you very much for taking the time to give us a five star review. Our number one goal is to excel in customer service and it truly is rewarding to have a guest express their satisfaction during their stay. Even more rewarding to have a guest express... More 

1 review
5 of 5 stars Reviewed June 13, 2015 via mobile

A must stay for the whole family... Beautiful landscaping throughout and the info of the area is spot on. Staff was very friendly throughout our stay... The St. John's river is an awesome location for this getaway. I loved it here

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Our entire Crystal Cove Staff would like to thank you very much for your five star review! Our number one priority is guest satisfaction and it truly gives us gratification that we were able to achieve this during your stay! We value the feedback of all of our guest and greatly appreciate the business and support that comes from our... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 9, 2015

My stay at the Crystal Cove was for 4 months. During my stay the staff was always great and took care of my every need including always making sure I had a Riverfront view room. For the price this was a great deal. It beat the concrete parking lot hotels for sure. What a great view every day. Only thing... More 

Was this review helpful? Yes
Jessica B, Manager at Crystal Cove Resort, responded to this review

Reading your review was the highlight of our morning! It was a pleasure having you stay with us as a long term guest, and we truly value your business. Our number one goal is to always provide excellent customer service and we are happy to know that, in this regards we were a success. I am certainly going to share... More 

Wesley Chapel, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed May 29, 2015

Stayed at Crystal Cove for my nephews wedding, Jessica was such a pleasure to have around and made our stay wonderful, enjoyed the breakfast at the marina on Sunday and customer service was great at the Marina, Jessica is the friendliest manager I have ever meet at any of our vacations, a big THANK YOU for making our stay pleasant!

Was this review helpful? Yes
Jessica B, Assistant Manager at Crystal Cove Resort, responded to this review

Our entire staff would like to thank you for taking the time to leave us a five star review! We pride our selves on trying to make sure all of our guest have a delightful stay! We truly did enjoy getting the opportunity to have so many of your family members stay with us! We appreciate your business and your... More 

Fayetteville, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were so lucky to have found Crystal Cove Resort. While planning a long holiday weekend to Saint Augustine, I stumbled upon the Crystal Cove Resort and the idea of staying right on the water, the boat rental, and affordability, not to mention the proximity to Saint Augustine...it was a no-brainer. WOW, was that a good decision. I made a... More 

Was this review helpful? Yes
Jessica B, Assistant General Manager at Crystal Cove Resort, responded to this review

Thank you very much for taking the time leave us such a wonderful review. We here at Crystal Cove truly value each and every one of our customers along with their feedback. We are so very happy that you were able to utilize our entire facility from the hotel to the restaurant and Marina. It was a pleasure having you... More 

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