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All 4 Palatka hotels

Crystal Cove Resort

3.0 of 5 Motel   |   133 Crystal Cove Drive, Palatka, FL 32177 (Formerly The Moorings Motel)
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Crystal Cove Resort
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78%
Ranked #3 of 4 Hotels in Palatka
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
R R Tallahassee, Florida, United States
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55 reviews from our community

Traveler rating
    33
    10
    9
    1
    2
See reviews for
19
17
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Tallahassee, Florida, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was not ready for check in at almost 5 p.m. and the room was waiting to be cleaned, They pre- inspected the room and had called housekeeping in(she was arriving as we were). Room was clean when we came back, with plenty of towels. Wi-fi was minimally existent near the front of the room. Did not use the TV,... More

Was this review helpful? Yes
Jessica B, Front Desk Associate at Crystal Cove Resort, responded to this review

We thank you so much for taking the time to give us your feedback. I apologize for the inconvenience of your room not being adequately prepared. This is something that has been addressed within our staff and a mistake that we have corrected. I also apologize for the inconvenience of the A/C issues; generally if a guest has these issues... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hopefully this gives an objective review for what was promised & paid for VS what we got. Free Wifi - works when you are close to the main lobby. Pool - clean & close to both buildings. Room - outlets all working, small older tube TV (no HDMI hookups) 2 remotes needed to use TV (one for TV power, the... More

Was this review helpful? Yes 2
Jessica B, Front Desk Associate at Crystal Cove Resort, responded to this review

We truly do value your feedback and apologize that you were not completely satisfied with your stay at our facility. We do strive to gain 100% customer satisfaction and attempt to correct any issues that may arise for a guest during their stay. We apologize about the room that you reserved not being available as it is a rarity for... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2014

I came here with my grandparents in hopes of a nice hotel so I can have a nice vacation. Then when we arrived we were disappointed in the room we had received. We were mislead expecting that it was gonna be a nice room with a great view of the lake but instead we were given a disastrous room with... More

Was this review helpful? Yes 3
CCRFL, Owner at Crystal Cove Resort, responded to this review

I truly apologize for your experience with us. We understand and value your time and money spent with our property. We 100% would never want to be misleading in any way in reference to our rooms, amenities and accommodations. Our customer's experience is our business sustainability and we strive everyday to meet and exceed any and all expectations. I wish... More

Dunnellon, Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 2, 2014

Right on the St John's River with a restaurant and outdoor dining with music. We stayed two evenings and had a great view. There is a small breakfast consisting of juice, coffee, tea, waffles, bagels and oranges and apples. The coffee was horrible. The staff were very friendly. Our waitress, Hollis (I think was her name) was very nice and... More

Was this review helpful? Yes 3
CCRFL, Owner at Crystal Cove Resort, responded to this review

Thank you so much for your feedback and business! We take great pride in our Trip Advisor Reviews! We are getting ready to change our coffee brand as well so we are on the same page! The Island Restaurant does a fantastic job on food presentation and service and it's nice to read our cohesiveness on the property is pleasing... More

central florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed 2 nights in room 116,the veiw was awesome and it was so quiet. The grounds are well maintained. The staff was so friendly and was so helpful with information. We will bring our boat next time for sure.oh and one more thing I would pay the little extra $ to stay in the main building

Was this review helpful? Yes
CCRFL, Owner at Crystal Cove Resort, responded to this review

Thank you so much for staying with us and giving us your feedback! We want to earn your continued trust and 5 Star Rating! We hope to see you again soon! YES! Our property is a water enthusiast environment! If you would like to rent a Pontoon Boat for a day it's only $99 with hotel stay! That may be... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2014

This is a nice little place way off the beaten path. I thought it would be much closer to St.Augustine than it was, but no regrets. Hotel is clean, simple and no frills. I had no problems finding the place. While not really not for me, this is a great place for sportsmen, fishermen and such. St. Johns river is... More

Was this review helpful? Yes 1
CCRFL, Owner at Crystal Cove Resort, responded to this review

Thanks so much for your business! We are located 25 miles from St. Augustine. To all the online travel sites we provide logistics and a lot of times what happens as other properties sell out the next available hotel with available rooms will show up. I am so sorry for the inconvenience and we truly value your time in rating... More

Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

Wanted a suite. I was surprised for a Tuesday night they where just about sold out. Took a king size bed with a "GREAT" view of the St. Johns river and plenty of room in the room. Was going to take the boat down but the weather was bad so had to drive. Small bottle of champagne waiting for us.... More

Was this review helpful? Yes
CCRFL, Owner at Crystal Cove Resort, responded to this review

Thank you so much for your 5 Star Rating! We take great pride in our customer's overall satisfaction and experience and I truly appreciate you taking the time to give us your feedback! I will share this with our team! We hope we have the opportunity to serve you again soon! More

1 review
5 of 5 stars Reviewed June 21, 2014

We ended up in Florida a day early for our family-timeshare and thought we'd try something different as long as it had a pool. Crystal Cove popped up in our price range, had a pool, had breakfast included, and was on the St. John's River. It was so much more than we expected for the price! There were some mixed... More

Was this review helpful? Yes
CCRFL, Owner at Crystal Cove Resort, responded to this review

Thank you Kristy for your feedback! We value your honesty and business so much! I will share all your comments with our team. We hope to have the opportunity to serve you and your family again soon! Thanks again! More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

Had a reservation at Sleep Inn. Stayed there before. Wanted to check out Crystal Cove first. Visit the location we walked around. Looked at the rooms. The staff was great! I really enjoyed everything about the place. Whenever I'm in Palatka, Crystal Cove is my place to stay

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2014

I travel a lot and have high expectations of any hotel. The room was fair, comfortable beds...the bathroom was a problem for me....old fixtures and there was hair all over the inside of the cloth shower curtain. Management was nice. They are trying to redecorate the lobby. The continental breakfast was not acceptable so we left in search of food.

Was this review helpful? Yes 2
CCRFL, Owner at Crystal Cove Resort, responded to this review

I truly appreciate your feedback on your stay with us. Two years of changes in the making on our 10 acres located on the St. Johns River to serve our guests has truly been adventure! Family owned my husband and I purchased the property in January of 2012. Promoting ourselves as a river rustic property striving to excel in customer... More

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Additional Information about Crystal Cove Resort

Address: 133 Crystal Cove Drive, Palatka, FL 32177 (Formerly The Moorings Motel)
Phone Number:
Location: United States > Florida > Palatka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crystal Cove Resort 3*
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Also Known As:
The Moorings Hotel Palatka

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crystal Cove Resort, newly renovated and under new ownership, is a waterfront hotel and marina located on the St. Johns River. Pontoon Rentals, Private Ramp, Fuel Dock, Wet Slips, Dry Dock and Mini Storage Units are available. ... more   less 
Number of rooms
52

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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