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Crystal Cove Resort

Certificate of Excellence
133 Crystal Cove Drive, Palatka, FL 32177 (Formerly The Moorings Motel)
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Pontoon Boat Rental Offer
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Crystal Cove Resort
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We just spent 3 days here. It was awesome. The staff was very nice, especially Pop's at the marina. The boat rental was sufficient, a little rough around the edges. The room was comfortable and the view was great. The power plant was a distant blemish. I was a little disappointed in the fishing in the area. Overall, the resort... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Our entire staff would like to take the time to tell you thank you for staying with us! It was an absolute pleasure for us to accommodate you and your family and we do hope to have you return! We appreciate your compliments on our staff as our number one goal is to always provide excellent customer service. We are... More 

1 review
1 of 5 stars Reviewed 1 week ago

This place is disgusting! old showers and very rusty and moldy! Bugs in the room! How this place can continue to run in filth! I will never come back to this place ever again. Oh yea dont make it a excuse that the place is dirty because of fisherman! This place should shutdown. Very ugly nuclear power plant in the... More 

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

We do appreciate your feedback and do apologize that you did not have a good experience with us during your stay. I reassure you had your concerns within the room been brought to our attention then they would have been fixed immediately as we pride ourselves on guest satisfaction. We never enjoy hearing a guest say they failed to enjoy... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I highly recommend this hotel to anyone that visits palatka or st. Augustine. The staff are very friendly and accommodating. Thank you Jessica Bouchez and Amber for your great professionalism and service. I will be staying here again a 4th time.

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Myself and my staff want to take the time to tell you thank you very much for taking the time to give us a five star review. Our number one goal is to excel in customer service and it truly is rewarding to have a guest express their satisfaction during their stay. Even more rewarding to have a guest express... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

A must stay for the whole family... Beautiful landscaping throughout and the info of the area is spot on. Staff was very friendly throughout our stay... The St. John's river is an awesome location for this getaway. I loved it here

Was this review helpful? Yes
Jessica B, General Manager at Crystal Cove Resort, responded to this review

Our entire Crystal Cove Staff would like to thank you very much for your five star review! Our number one priority is guest satisfaction and it truly gives us gratification that we were able to achieve this during your stay! We value the feedback of all of our guest and greatly appreciate the business and support that comes from our... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay at the Crystal Cove was for 4 months. During my stay the staff was always great and took care of my every need including always making sure I had a Riverfront view room. For the price this was a great deal. It beat the concrete parking lot hotels for sure. What a great view every day. Only thing... More 

Was this review helpful? Yes
Jessica B, Manager at Crystal Cove Resort, responded to this review

Reading your review was the highlight of our morning! It was a pleasure having you stay with us as a long term guest, and we truly value your business. Our number one goal is to always provide excellent customer service and we are happy to know that, in this regards we were a success. I am certainly going to share... More 

Wesley Chapel, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed May 29, 2015

Stayed at Crystal Cove for my nephews wedding, Jessica was such a pleasure to have around and made our stay wonderful, enjoyed the breakfast at the marina on Sunday and customer service was great at the Marina, Jessica is the friendliest manager I have ever meet at any of our vacations, a big THANK YOU for making our stay pleasant!

Was this review helpful? Yes
Jessica B, Assistant Manager at Crystal Cove Resort, responded to this review

Our entire staff would like to thank you for taking the time to leave us a five star review! We pride our selves on trying to make sure all of our guest have a delightful stay! We truly did enjoy getting the opportunity to have so many of your family members stay with us! We appreciate your business and your... More 

Fayetteville, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were so lucky to have found Crystal Cove Resort. While planning a long holiday weekend to Saint Augustine, I stumbled upon the Crystal Cove Resort and the idea of staying right on the water, the boat rental, and affordability, not to mention the proximity to Saint Augustine...it was a no-brainer. WOW, was that a good decision. I made a... More 

Was this review helpful? Yes
Jessica B, Assistant General Manager at Crystal Cove Resort, responded to this review

Thank you very much for taking the time leave us such a wonderful review. We here at Crystal Cove truly value each and every one of our customers along with their feedback. We are so very happy that you were able to utilize our entire facility from the hotel to the restaurant and Marina. It was a pleasure having you... More 

Palatka, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

We love this place. In fact, we decided to place our boat at their marina. The hotel staff are exceptionally nice. They made our guest feel at home. The staff at the marina go out of their way to make the trip fun for my family.

Was this review helpful? Yes
Jessica B, Assistant Manager at Crystal Cove Resort, responded to this review

First we want to thank you so very much for the five star rating! We are so happy that we were able to make your friends feel comfortable during their stay! We pride ourselves on striving to achieve guest satisfaction. I love that you were able to meet our extended family over at the Marina, and that you decided to... More 

Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed May 4, 2015

We stayed here for one night in early May 2015 and were more than pleased with everything. The front desk staff was very helpful and kind to us, the rooms were simple and clean, and the bed was super comfortable. The best part was the river view. Although we couldn't get a room facing the river (they were all booked... More 

Was this review helpful? Yes
Jessica B, Assistant Manager at Crystal Cove Resort, responded to this review

Thank you so very much for taking the time to leave us a five star review!!! We truly do value all the feedback that our guest' leave us. We are very happy that you were able to enjoy the beautiful St. Johns River as it is certainly a site to see! Our number one goal with our guest is to... More 

norcross, ga
2 reviews
4 of 5 stars Reviewed April 22, 2015 via mobile

The rooms were surprisingly large! Beds were comfy. .. right on the out skirts of town (Palatka). .. nice and quiet. Continental breakfast was below average. .. but amazing vies of St Johns River. Great outdoor pool! There is also a restaurant at this resort. We did not get to dine because we were in town visiting family and attending... More 

Was this review helpful? Yes
Jessica B, Assistant Manager at Crystal Cove Resort, responded to this review

Thank you so much for providing us with your feedback. We love that you truly got to take in the beautiful scenery that the St. Johns River has to offer. We consider ourselves to be a hidden little gem in Palatka and love when a guest truly gets to enjoy our place! Please do consider staying with us again in... More 

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