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BEST WESTERN Castillo Del Sol

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205 S Atlantic Ave, Ormond Beach, FL 32176
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1 room 1 guest
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BEST WESTERN Castillo Del Sol
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779 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We checked out of a boring hotel down the road and checked in here and loved it. We got an ocean front room with balcony on 7th floor and adored it. The rooms are nice and have recently been remodeled. The free morning breakfast is good enough but the coffee machine they have has the worst coffer I have ever... More 

Review collected in partnership with Best Western

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Jacksonville
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

awesome in every way. room was clean and very roomy, the breakfast was very good had everything you would want. The beach was at a good distance. Everyone was very friendly. I will tell all my friends to stay there

Review collected in partnership with Best Western

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Athens, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stay in the same hotel every year. We love the fact you can walk right on to the beach and it isn't overly priced. They even have an area on the second floor where you can cook out and chill with your family and friends if you go in a large group like we always do.

Review collected in partnership with Best Western

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Clermont, Florida, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed for an end of summer get away. This place was really nice, super clean even the tiles in shower. No bugs, no grime. Great location pool awesome. Sheets worn out but head of housekeeping said they are ordered. So convenient. Give them a try you won't be disappointed. I almost didn't book because of reviews but I'm telling... More 

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acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you glad you had a great time More 

Elburn
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed five nights at the hotel. The beach front was terrific, we we only a stone's throw from a the surf-- yes there were significant waves. Our room was clean. You need to request pool towels at front desk. We had a ocean "front " room on the fourth floor. Spectacular view of the sun rise over the ocean.Also... More 

Review collected in partnership with Best Western

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acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for the review.. More 

Floral City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here a few times and loved each time. The staff are friendly and always helpful and the rooms are clean. The internet speed is pretty good for WiFi. I would highly recommend this hotel, especially an ocean front room

Review collected in partnership with Best Western

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acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you glad you had a great time here. More 

Tampa, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty room with great ocean view from balcony. Very nice pool and lobby. Parking was great also. The only issue we have is the housekeeping or lack of. Our room had a strong sickening chemical oder that remained our entire stay, even with the balcony door open. The tile floors remained damp and sticky our entire stay also. it appears... More 

Review collected in partnership with Best Western

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acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for the review More 

Winter Park Fl, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at check in was plesant, gave us the best rate at a very busy time of year, took all our discounts. A problem with the card for door lock was solved within 10 minutes. A call about missed housekeeping service made at 5:30 was solved within 30 min. Quality of staff if excellent. the only improvements I can... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

thank you for the great review More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First room was told it was last room. The odor knocked my wife over when we entered the room. dead animal or leaking molding pipes and carpet, moved to another room. Odd, we were told it was the last one!!. This room was as bad, odor, wet in front of refrigerator, doors did not seal and the locks on rear... More 

Review collected in partnership with Best Western

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acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Sorry you had a bad experience, I hope you will give us a another chance... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 6 days. Ice machine on the 7th floor never worked. Had to ask for wash clothes almost every day. No microwave in room or in lobby for guest to use. Asked front desk if I could use the staff's or could they heat my food up for me, " NO don't have one". The room & furniture was old.... More 

Was this review helpful? Yes
acajo, Manager at BEST WESTERN Castillo Del Sol, responded to this review

Sorry you had a bad experience, we do try to improve the hotel, next time it will be better. More 

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