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Extended Stay America - Orlando - Convention Center - Universal Blvd

2.5 of 5
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8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
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1 room 1 guest
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Extended Stay America - Orlando - Convention Center - Universal Blvd
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Orlando - Convention Center - Universal Blvd
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

This hotel is in a great location as many restaurants are nearby. If you do not have a car, public transportation -- trolley, buses, taxis, etc. -- are easy to access. It is well-used, as many families who are traveling to access Disney World, Universal Studios, and Sea World find it affordable. While it is not luxurious, it is clean... More 

Was this review helpful? Yes 1
Madison, NJ
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 19, 2013

We stayed at the Extended Stay Deluxe during a long weekend in the beginning of February. We had a great room on the first floor. Our room had 2 queen sized beds and a couch area with a flat screen tv. We had a small kitchen area and table. Best of all, the room was clean! The hotel offered a... More 

Was this review helpful? Yes 2
sussex
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 13, 2013

Just felt our stay was Ok. Reception staff were always very polite and our room was always cleaned well, BUT, buffet breakfast very welcome but you had to eat it by the pool,chilly in the morning or as a lot of people were doing,take it to your room.The carpets in the stairwells and corridors therefore were disgusting! We did sleep... More 

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Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

SussexTrisha, I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your stay was not completely satisfying. In response to your feedback, I am happy to say this property will be going through a renovation. It is currently scheduled to start mid June, it should have minimal impact on... More 

Brasiiia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 11, 2013

I hope the manager understand this is not a bad review for itself, but an opportunity to provide better service. I went ESD Convention Center 5th times in the last 5 years (1,5 weeks average). Last time was December, 28 and was terrible. I never felt so bad. As a Brazilian I really know the brazilians are noisy and sometime... More 

Was this review helpful? Yes 4
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear Marcio, First of all, I would like to thank you for your continued business. We understand that travelers have many options when it comes to lodging and I truly appreciate you choosing our hotel for the 5th time. Thank you also for taking the time to write a review of your recent stay with us. We feel very badly... More 

Dublin, Ireland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 20, 2013

we have just returned from a 3 week stay We had the best time ever the staff were so helpful they would greet you and ask was everthing ok The manger was the best he was so helpfull the room staff would be so kind the pool was the best and we spent many an hour there ths was our... More 

Was this review helpful? Yes 2
Los Angeles
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 3, 2013

To be honest, I'm pretty surprised to see so many good reviews about this Extended Stay. My spouse and I stayed at this extended stay in late November of 2012. We got a deal through a timeshare presentation and we only had to pay the taxes for this place, so we thought it looked decent enough, received decent reviews, so... More 

Was this review helpful? Yes 2
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear CLL I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide an explanation regarding the issue... More 

Fort Lauderdale, Florida
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed November 19, 2012

I stayed here this past weekend and I must say I was impressed. This was my first time hoteling at an Extended Stay! I booked a King Suite and was throughly impressed. Check-In was a breeze and the staff was friendly and informative. There is ample FREE parking too. The rooms are filled with everything you need, and would expect... More 

Was this review helpful? Yes 3
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Nirvanaqween, Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud... More 

Essex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

We stayed here in October 2012 for 10 days and loved it. We had a beautiful pool view room with a king size bed, lovely bathroom and kitchen area. Our room was tidied daily with the bins changed and the bed made. We didn't spend much time round the pool area but the few times we did it was very... More 

Was this review helpful? Yes 1
Newton Abbot, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 29, 2012

We stayed here from 12th Oct for 2 weeks for a family holiday (2 adults,2 children) aged 12 and 10, It was our first time in USA and booked here for the location and the inclusive breakfast, we were not let down at all as it was perfect for all our needs. Good central loction near to all bus stops... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 28, 2012 via mobile

We stayed here in June 2012 and my daughter was about 6 mth old then, the room was really good, it has a large fridge freezer and cooker and microwave so I was able to sterilise bottles in the microwave, it didn't have a kettle but I bought one for a couple of dollars to boil water to make her... More 

Was this review helpful? Yes 1
Brian R, Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear Rachel305, Thank you very much for your kind words they are very much appreciated. I believe you may have stayed at our Extended Stay Deluxe on Westwood Blvd. as we do not have reclining chairs at this location. That said we don’t get a request for kettles very often however I will get some kettles for our guest to... More 

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