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Extended Stay America - Orlando - Convention Center - Universal Blvd

2.5 of 5
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8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
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Extended Stay America - Orlando - Convention Center - Universal Blvd
Best prices for: 1 room 1 guest
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Ranked #175 of 328 Hotels in Orlando
A recent review
3 of 5 stars Reviewed October 26, 2012
djl79 Littleton, CO
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Orlando - Convention Center - Universal Blvd
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Littleton, CO
Top Contributor
73 reviews 73 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 26, 2012

Overall this is a good clean low-key hotel, which is priced reasonably for the Orlando area, however there are several notable issues that need to be mentioned and brought to light before booking your stay. HOTEL STAFF Friendly and courteous, but lacked any knowledge of the local area - they couldn’t manage to give me directions out of a cardboard... More 

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Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear djl79, I recently received your review of the Extended Stay Deluxe Orlando - Convention Center - Pointe Orlando. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about the friendliness of our staff. I will work with our new front desk agents to get them more familiar with the area. I would... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2012

First time I have ever experienced a breakfast room with more than just a packaged sweet roll or muffin and coffee at an Extended Stay Deluxe. Not hot stuff, but large toaster with bread, waffles, etc. that you can run through, cereal, etc, juice and coffee. A full breakfast room although no tables and chairs -- you load a plate... More 

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New Port Richey, Florida
Top Contributor
54 reviews 54 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 16, 2012

This place is a great value! It is right on the bus line, so no matter what you want to do in Orlando, you can take the bus and not have to get lost or find and pay for parking. (If you want to ride the bus, either ask the front desk or go to Walgreens and pick up a... More 

Was this review helpful? Yes 2
Leeds, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2012

so we stayed here from 1st sept - 15th sept 2012 and as it was our first time to orlando we didn't know really what to expect. It was a very clean hotel with lovely staff who help you with questions. our room was cleaned everyday and we got new towels daily too, they even did the dish washer for... More 

Was this review helpful? Yes 2
Brian R, Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear RyanD, Thank you, What more can I say? I am very glad you had a wonderful vacation while staying with us. Please let me know when you are ready to stay again and I’ll be happy to make your reservations. Sincerely, Brian Riccardi Area Operations Manager. More 

Neath, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2012

stayed here from 7th sept 2012 for 11 nights(2 nights, then travelled down to gulf coast for 3 nights then back to ext stay 9 nights)location is great, 50yds idrive shops,restaurants,bars within walking distance.Pool is fine,rooms are a good size with a cooker,fridge,toaster etc,king size bed,tv,sofa and table so if you wanted to make a meal everything was available,free breakfast,toast,cereal... More 

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Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2012

I recently stayed in this hotel for 2 weeks and I had no problems at all. Everything was excellent. Clean and very spacious room, great service, friendly staff and very nice pool and BBQ area outside. All of the front desk staff was very helpful and always smiley. Especially Savanah, her smile made my day. It is wonderful place to... More 

Was this review helpful? Yes 1
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Robert U Thank you for your glowing review, I really appreciate it when our guests take the time to go out of their way and tell us how much they enjoyed staying with us. I hope we may be at the top of your list when choosing future accommodations in Orlando or at any one of our 680 locations throughout... More 

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 20, 2012

We stayed at the ESD Deluxe Convention Center for the first 4 nights of our two week stay in Florida. It was a no-frills hotel as expected for the money, and we really did get it at rock bottom prices. The hotel didn’t really add or take away from our enjoyment of the vacation, it was really just a place... More 

Was this review helpful? Yes 3
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Laura K Thank you for taking the time to make us aware of your experience at Extended Stay Deluxe Orlando - Convention Center - Pointe Orlando. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was great to read your kind words about the hotel. I am happy to say that... More 

Atlanta, Georgia, United States
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 18, 2012

This hotel misses the mark in so many ways it is ridiculous. The rooms are okay but some fool decided the bathroom door should not include the sink area so the result is a toilet and shower in a room about as big as a closet meanwhile anyone using the sink will light up the whole sleeping area! Next up... More 

Was this review helpful? Yes 2
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Lee M, Thank you for taking the time to review your recent stay at Extended Stay Deluxe Orlando - Convention Center - Pointe Orlando. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your concerns regarding our... More 

Yorkie in Anglia
Top Contributor
68 reviews 68 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 11, 2012

The room that we had was studio type with mini kitchen (fridge/freezer, dish washer, microwave, toaster, two ring hob, crockery & cutlery, coffee percolator). Two king size beds. Flat screen 32" LG television & DVD player. Plenty of wardrobe space (4 double wardrobes). Nice wash area which was separate from bath/shower & toilet. Exceptionally clean with basic housekeeping replenishment daily... More 

Was this review helpful? Yes 1
Winnipeg, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 11, 2012

I did not have a reservation and just walked in and was pleasantly surprised with the excellent service I received care of Savannah! No credit required or cash deposit. Just paid for the room and tax upfront and was good to go! Basic, no frills hotel but totally worth the money for what you do get in terms of customer... More 

Was this review helpful? Yes 1
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