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Extended Stay America - Orlando - Convention Center - Universal Blvd

2.5 of 5
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8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
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Extended Stay America - Orlando - Convention Center - Universal Blvd
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Ranked #168 of 327 Hotels in Orlando
A recent review
5 of 5 stars Reviewed March 1, 2013
potofpickle chepstow
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588 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Orlando - Convention Center - Universal Blvd
See the most recent reviews
chepstow
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2013 via mobile

Absolutely great staff . Superb location and ideal facilities will definitely stay again pool was heated and the breakfast was good considering its free. Different choices each day and tea hot drinks etc always available

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2013

This was our seventh visit to the International Drive area, and due to our usual hotel being full we had to look around for another. We chose the Extended Stay Deluxe as it is very close to the hotel we stayed in previously and seemed great value. That decision couldn't have been better. The location, on International Drive, is perfect... More 

Was this review helpful? Yes 5
We Love Seattle
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 25, 2013

Just came back from staying at the Extended Stay near the Orange County Convention Center. I definitely recommend this hotel. Be aware, it is older, it does not have an onsite restaurant (ignore the breakfast, it is miniscule,) and the hotel is definitely showing its age (although it was being painted while I was there.) So why do I recommend... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

I have stayed at this hotel twice, Oct 2011 and Oct 2012. I can't understand the negative reviews and wonder if people actually take into account the price they have paid for this hotel when writing their reviews. The staff were friendly, helpful and went out of their way to ensure we were happy. The rooms were a good size... More 

Was this review helpful? Yes 2
ON
2 reviews
3 of 5 stars Reviewed February 25, 2013

On the last day of my stay, I spotted a 9 inch lizard in my room. Thank gosh I was minutes away from checking out........ Hotel was what I expected based on previous trip advisor reviews. Older but the rooms were clean. Amenities were scarce. Walls are paper thin.

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Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear Sharon, Thank you for taking the time to write a review of your stay. I’m sorry a lizard was able to get inside your room on the last day of your stay. I’m happy to hear that you found the room to be clean. Again, thank you for your feedback and for staying with us. Sincerely, Ramon Lima More 

Croydon, United Kingdom
1 review
2 of 5 stars Reviewed February 24, 2013

Had an extremely hostile receptionist at Check In. We had 2 rooms booked but he insisted there was only one booked, didn't bother to look at our email confirmation of the reservation paid for in advance because if he had he would have realised the other room was in the name of another member of the party! We then found... More 

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Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear Sue, Thank you for taking the time to write a review of your recent stay with us. We feel badly on those occasions when any guest is disappointed with their stay with us as our ultimate goal is to make sure they all leave with a lasting impression. Although I was sorry to hear that one of the rooms... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

This hotel is in a great location as many restaurants are nearby. If you do not have a car, public transportation -- trolley, buses, taxis, etc. -- are easy to access. It is well-used, as many families who are traveling to access Disney World, Universal Studios, and Sea World find it affordable. While it is not luxurious, it is clean... More 

Was this review helpful? Yes 1
Madison, NJ
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2013

We stayed at the Extended Stay Deluxe during a long weekend in the beginning of February. We had a great room on the first floor. Our room had 2 queen sized beds and a couch area with a flat screen tv. We had a small kitchen area and table. Best of all, the room was clean! The hotel offered a... More 

Was this review helpful? Yes 2
sussex
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2013

Just felt our stay was Ok. Reception staff were always very polite and our room was always cleaned well, BUT, buffet breakfast very welcome but you had to eat it by the pool,chilly in the morning or as a lot of people were doing,take it to your room.The carpets in the stairwells and corridors therefore were disgusting! We did sleep... More 

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Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

SussexTrisha, I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your stay was not completely satisfying. In response to your feedback, I am happy to say this property will be going through a renovation. It is currently scheduled to start mid June, it should have minimal impact on... More 

Brasiiia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 11, 2013

I hope the manager understand this is not a bad review for itself, but an opportunity to provide better service. I went ESD Convention Center 5th times in the last 5 years (1,5 weeks average). Last time was December, 28 and was terrible. I never felt so bad. As a Brazilian I really know the brazilians are noisy and sometime... More 

Was this review helpful? Yes 4
Brian R, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dear Marcio, First of all, I would like to thank you for your continued business. We understand that travelers have many options when it comes to lodging and I truly appreciate you choosing our hotel for the 5th time. Thank you also for taking the time to write a review of your recent stay with us. We feel very badly... More 

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