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SpringHill Suites Orlando Convention Center

#84 of 335 Hotels in Orlando
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8840 Universal Boulevard, Orlando, FL 32819
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1 room 1 adult
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SpringHill Suites Orlando Convention Center
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592 Reviews from our TripAdvisor Community

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Rio De Janeiro
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Everything was ok, nothing to complain about. I'd just like to suggest alternative options for the breakfast during the week. The room was large and cozy with a great view to the pool and to the Orlando Eye. The staff is great and make you feel at home.

Helpful?
Thank GCF_RJ
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We are very pleased that you enjoyed your vacation stay at the SpringHill Suites Orlando Convention Center. It is nice to hear that you liked your room as well as the view, and your compliment for our hospitable staff was a pleasure to read. We appreciate your suggestion and look forward to serving you again the next time you are... More 

Jacksonville
Level Contributor
73 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family stayed here for a quick stay going to Universal. The property is located in the heart of the tourist area about a five to ten minute drive to Universal. Wet ‘n Wild is just a few blocks away. There are plenty of restaurants within easy walking distance. There are many hotels grouped here that all appear to be... More 

Helpful?
Thank 2Jax
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for choosing the SpringHill Suites Orlando Convention Center for your trip to the area. We appreciate you highlighting the convenience of our location in your review and for mentioning us as a good choice in the area, especially the value we offer. Although, you were not impressed by the layout of your room, we are glad you were... More 

Pittsburgh, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

King room with nice work area, fridge and small microwave. The room was clean, the bath was shiny. I couldn't tell that there had been guests before me. The shower was hot and the water pressure stellar! The hotel was available and affordable because it wasn't an event-hotel. Booked on hotels. com, check-in was painless. Breakfast & room were nice.... More 

Helpful?
1 Thank chettacka
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We appreciate your wonderful review and are glad that you were very pleased with your immaculate accommodation. I am happy to hear you had a good stay experience at our hotel on your recent business trip to Orlando. Our suites are designed to make guests feel at home, and I am glad you enjoyed the extra space and the thoughtful... More 

Pensacola, Florida
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is within walking distance to the Orange County Convention Center which was convenient for a conference I attended. The driveway out front is shared with the property next door, which is a Residence Inn. There is a I-Drive trolley stop out front also. The parking lot had plenty of space every night to park and is well lit. Felt... More 

Helpful?
Thank EyeCanSeeForMiles
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We are thrilled to hear you had a great stay at the LaGuardia Plaza Hotel. We are glad you enjoyed the quality of our service and that you were impressed with your newly-renovated guest room. We truly appreciate your five-star review and hope to have you back with us soon. Rossy Sanchez Director of Guest Services LaGuardia Plaza Hotel Thank... More 

Toronto
Level Contributor
378 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is near International Drive, but it would be a hike to get to some of the restaurants. However, it has a nice location and parking is free, as is the WiFi. The rooms seemed tired and badly in need of an upgrade or renovation. It was cold in Orlando but the air conditioner / heater in the room... More 

Helpful?
Thank Maxspeed
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for sharing your concerns with us regarding your recent stay. I am so glad to hear that you enjoyed our convenient location, complimentary wifi and parking, and our friendly staff; however, I sincerely apologize for the issues your experienced with your air conditioning and even more that we did not meet your expectations in getting that fixed while... More 

Aiken, South Carolina
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If I were rating this on staff alone, it would be a 5! The staff is wonderful! However, the hotel clearly did not used to have rooms that were suites. It was converted, and a terrible job was done! Everything was cramped. One side of the bed is practically against the wall. You have to turn sideways to pass through... More 

Helpful?
Thank Emily C
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you so much for staying with us. On behalf of the entire staff please accept our sincere apologies for not meeting your expectations. We work hard to make sure every guest has an outstanding stay and typically we succeed. Your comments let us know we have room for improvement and you have my assurance we will definitely look into... More 

Naples, Florida
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Though the staff was helpful and friendly, the rooms were old and worn. The beds were rather uncomfortable and air conditioning was loud and didn't work well. I did appreciate the strong water pressure in the shower but the towels were very thin. I was not impressed and certainly won't be back for a return visit.

Helpful?
Thank Due_Caffe
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thanks so much for your recent stay. Although I'm glad to see that you were happy with our friendly helpful staff, and the strong water pressure in our showers, please accept my apology for the noisy air conditioning unit. I appreciate you making us aware of the issue, and our Engineering department will be notified to correct the problem. Also,... More 

Minneapolis, Minnesota
Level Contributor
366 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 4, 2016

This SpringHill has a good location on International Drive. Not too close to everything, but within walking distance of a number of shops and restaurants. The room was smaller than some other Springhills that we've stayed in. It had two queen beds and a sleeper sofa pullout. There was a small kitchen area, and only one bathroom. The sink was... More 

Helpful?
Thank AndyB5542
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for staying with us at the SpringHill Suites Convention Center. We are glad you loved your well-equipped accommodations, our convenient location and the breakfast we served. We appreciate your feedback and hope to welcome you and your family back again soon. Oksana Dolfi General Manager More 

Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

We checked in New Years Eve after a long night at the theme parks. It was 1:30 am, we had a confirmed reservation and we had advised the hotel of our late arrival. Person behind the counter proceeded to carry on a phone conversation, without even acknowledging me, for at least 5 minutes. We stayed 3 nights, pillows were like... More 

Helpful?
Thank Jctandco
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

I want to thank you for taking the time to write a review. I sincerely apologize for the lack of attention you received from our front desk during check-in. What you described is unacceptable and I will be sure to discuss this with my team to make sure this does not happen in the future. Also, I was disappointed to... More 

iom
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 30, 2015

we were very happy with this hotel, firstly the check in was quick and easy and I really wish I remembered the check in staff, I think it was Christina, she was just lovely. the room was big, very comfortable bed, fantastic bathroom with powerful shower, laundry facilities available, free wifi and a nice breakfast! What more could you ask... More 

Helpful?
Thank t-c67
ManagerX1, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for your wonderful feedback regarding your stay at the SpringHill Suites Convention Center. We are delighted to hear that you loved your accommodations, our convenient location and front desk service. It is also nice to read that you enjoyed all the facilities we have to offer and that you rested well. We appreciate your business and look forward... More 

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