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SpringHill Suites Orlando Convention Center

#62 of 329 Hotels in Orlando
Certificate of Excellence
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8840 Universal Boulevard, Orlando, FL 32819
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SpringHill Suites Orlando Convention Center
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SpringHill Suites Orlando Convention Center
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527 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 1 night, last weekend. Picking a hotel from the internet is always a daunting task, but this one did not disappoint. The hotel was very easy to find, and there was plenty of parking. The staff, at check-in, were extremely friendly and went over everything we needed to know. The room was clean and spacious. While we... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We appreciate your wonderful review of your experience at Springhill Suites Convention Center with your family. I am pleased to hear that our front desk team was able to get you in swiftly and our staff made a good impression on you with their customer service. I am also glad you were happy with your spacious and clean room overlooking... More 

Sao Paulo, SP
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a nice location, you can easily get anywhere you want. As we walked in the hotel the staff greeted us in a very nice way, so we felt welcome from the beginning. The room is very comfortable and clean and has a mini bar, a microwave and bathroom amenities for your convenience. Breakfast was a real... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for your fabulous review and for pointing out our location which is an ideal advantage for all our guests! It is always great to hear that a guest is very pleased with their pristine accommodations and with a team that is always ready to greet open-heartedly. I am also delighted to learn that that you enjoyed all the... More 

1 review
4 of 5 stars Reviewed 1 week ago

The room was very spacious and clean. We had a room with 2 queen beds and a pull out sofa bed. We slept 5 adults and 2 kids very comfortably. Breakfast was pretty good. I'd definitely stay there again. The staff we interacted with was very friendly.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We are more than happy to know that you thoroughly enjoyed your stay with SpringHill Suites Convention Center. We are glad that we were able to impress you with our service, accommodations and amenities. We are also delighted to know that you had a comfortable stay and also found the breakfast we served to your liking. We look forward to... More 

London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is in a good location within easy walking distance of restaurants and bars. Room was a good size and hotel was in great condition. I was very impressed with the service at the front desk, in particular Anna, who always greeted us with a friendly hello. As well, it appears all hotel staff have a great service culture -... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for posting such gracious comments about our hotel and most especially our staff. We make every effort to provide service that is above and beyond the expectations to all of our guests and we are pleased to hear your loved your stay at SpringHill Suites. I am extremely happy that my associates, especially Anna provided you with excellent... More 

Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

1st impressions are always correct. As soon as I walked in the hotel I was greeted by a lovely young lady I beleive her name was (Stephanie) who provided nothing but great service. I even complimented her on her make up. She showed nothing but exceptional service, she understood my needs and delivered with excellence. My room was clean and... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We always want our guests to have a memorable experience here at the SpringHill Suites Orlando Convention Center and it sounds like we were successful in providing you and your family with an exceptional stay. I am glad that my associates made you feel welcome, especially Stephanie and Paula with the excellent customer service. I will pass on your kind... More 

Rochester
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here one night before our flight home to the UK. It was a great location, just behind Bahama Breeze and within walking distance to shops, restaurants and bars at Pointe Oralando. Parking was free and on the premises. Our room was lovely, large with a king bed, sofa, kitchenette, desk. Tea/coffee making facilities, iron, ironing board, hairdryer. Good... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to post a review of your overnight stay. We appreciate you pointing out our proximity to Bahama Breeze, nearby restaurants and shopping venues, and I am glad it was perfect for your needs. I am delighted to know that you loved your room, comfortable beds and all the in-room amenities as well. However, I... More 

Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed one night and we absolutely enjoyed our time. We were greeted immediately when we walked in and checked in very quickly. The staff was very helpful with telling us where everything was. The room was very big for my boyfriend and I but we enjoyed the seating area to watch TV before going to bed.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thanks so much for your overnight stay at the Springhill Suites and giving our hotel and staff a great review. It is my pleasure that we could impress you with our proximity to Discovery cove, our service, accommodations and also to know that you found the amenities to your liking. I am glad that we were successful in taking good... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I reserved 5 rooms for a conference. 2 out of the 5 found cockroaches in their room. We were given new rooms, but maintenance refused to check our luggage, before we moved. Had it been a personal trip, we would have left.

Was this review helpful? Yes 2
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

I am disheartened to read your review about your recent unpleasant experience at our hotel. I am deeply disappointed that you had to encounter cockroaches in your room. We do have regular pest control and would like to assure you that we will follow up with them to ensure that all our rooms are treated. Please accept my sincerest apologies... More 

Stockbridge, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was in Orlando for a conference and this hotel proved to be a good find. It's minutes from the convention center, a 15 walk or 3 minute cab ride (abt 5 bucks). It is within walking distance of lots of restaurants. I did a mobile chech-in, was able to check-in early, and my room was ready when I arrived.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review your recent stay. Receiving nice compliments such as yours never gets old and we are thrilled you liked our exceptional service, seamless check in and close proximity to the Convention Center. Our convention guests really love our central location and also how easy it is to walk to a variety of restaurants... More 

Daytona Beach, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose spring hill Orlando convention center because of its close proximity to universal studios. Check-in was extremely quick; one of the fastest we've experienced. Gio at the front desk was so nice and greeted us every day with a smile! Hot breakfast was a bonus although we only ate their once during our stay. There are plenty of restaurants... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to post this fabulous review and for pointing out how close we are to Universal Studios and area restaurants. We are so glad to hear this made your stay with us even more enjoyable. It was nice to know that you were impressed by our quick check-in procedure, comfortable beds and the breakfast we... More 

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Prices are for 1 room, 2 adults
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