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SpringHill Suites Orlando Convention Center

#64 of 327 Hotels in Orlando
Certificate of Excellence
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8840 Universal Boulevard, Orlando, FL 32819
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SpringHill Suites Orlando Convention Center
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SpringHill Suites Orlando Convention Center
SpringHill Suites Orlando Convention Center
SpringHill Suites Orlando Convention Center
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495 reviews from our community

Traveler rating
    254
    167
    50
    14
    10
See reviews for
207
93
25
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

This hotel was great. Very affordable. Spacious rooms and great amenities. Free breakfastfast included. The staff was great. A very special shout out to our front desk representative, Melissa. Melissa was great. SHe was veryhelpful and accommodating. Excellent customer service skills. Rooms were clean and comfortable. Thanks a bunch will definitely stay here again.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

My family (mostly couples) had joining rooms. The rooms were clean and pleasant. The beds were comfortable. We enjoyed our time together here. I like that the toilet and shower are separate from the sink by a door. It would have been nice if there was a door separating the sink from the room. Morning and evening prep, lead to... More 

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TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Dear Guest, Thanks for taking the time to let us know how much you enjoyed the hotel. We are so happy to hear that we were successful in taking good care of you and your family during your recent stay at SpringHill Suites. We make every effort to provide a clean and comfortable place to stay and service that is... More 

Newtownards, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed down here for two weeks, it was an exalent base for the Disney parks. TheStaff were very good,friendly and basically looked after us very well. The hotel is only a short walk from international drive with a wide range of shops , bars and restrauntes.

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TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for staying at my hotel and sharing your wonderful words regarding our facilities, and our staff's exceptional service they provided you during your stay. We work hard in meeting all our guests needs daily and it sounds like we were successful in doing this. I will share with the team your comments and thank them for a job... More 

Robbinsdale
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was an awesome hotel. The beds were the most comfortable beds that I have ever had in a hotel! We would definitely stay here again. Breakfast was the normal breakfast! This was the first time a hotel asked us if we wanted connecting rooms with the other party that was with us. That was nice!

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TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for this lovely review. We were so happy to know that you loved the accommodations and amenities we provided you during your stay. We were glad to know you had a wonderful vacation with us and hope to welcome you again. Bob M General Manager More 

Vero Beach, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The first time we picked this property was because of the great location and value. Upon our arrival we were welcomed by Melissa. She's the main reason we returned a second time, and will again a third time. Melissa's treated us like if were staying at the Ritz Carlton. The hotel is at a great location with all sort of... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

I am pleased to hear that we were able to live up to your expectations on both your visits to our hotel and that our facilities and service levels were to your satisfaction. I am proud to lead a Team that takes such pleasure in taking care of our guests and I will be sure to share your compliments with... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time staying , and i must say, i was pleasantly impressed. Room was spacious, clean, up to date and i loved the kitchenette and large fridge. To my surprise a full dinner is served each night in addition to a continental breakfast each morn, and wine and beer on certain nights. Location was great...lots of great restaurants and a... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for posting an excellent review. We work hard to make sure each guest enjoys every aspect of their stay. Thank you for appreciating our accommodations and amenities offered to you. We make every effort to provide service that is above and beyond the expectations to all of our guests . we are pleased to hear your loved your... More 

Ohio
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel for a business trip. If with the family, maybe not so much. The staff were extremely friendly...typical Marriott associates. Only negatives were very slow elevators and a very small pool area. I was there on business so the pool size was not an issue, but if it were a family trip, it could be a problem. Overall, clean... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thanks so much for your recent stay at SpringHill Suites and giving our hotel and staff a great review. We are happy to hear we were able to impress you with our service, accommodations and amenities . We thank you for your business and look forward to another visit from you. Bob M General Manager More 

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location for restaraunts, shops, convention center, and Seaworld. Great free breakfast. Clean large rooms. I booked on hotwire as a 3.5 star and was very surprised. ..........................

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for staying with us. I was so glad to know that you loved the accommodations, service and complimentary amenities offered to you. Thank you again for your comments, I will definitely share them with the team and thank them for a job well done. We do look forward to the opportunity of welcoming you back soon! Bob M... More 

Atlanta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Late Night Staff: Unfortunately, my first impression was not a very good. I arrived late night. After being on the road for hours, the last thing I wanted to be confronted with was a staff member who didn't leave me with a "welcomed" feeling. Note - that's a staff issue and can easily be corrected with coaching! To make matters... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for choosing to stay with us. I was really glad to know that you loved you overall experience with us apart from the few glitches you faced with the reservations and staff. I will be looking into these issues to see what went wrong and accordingly take corrective action. I am so happy Melissa left such a great... More 

Miami, FLorida
Top Contributor
105 reviews 105 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 14, 2015

We checked in early morning (3am) on Sunday, March 8. Kyle was at the front desk and did not offer a warm welcome at all. It was late, we were tired and he did not extend any hospitality whatsoever. The rest of the stay was average. I left a note for housekeeping along with a nice tip and they did... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for choosing to stay with the Springhill Suites Orlando Convention Center. I was happy to know that you enjoyed the breakfast we served you and the service offered at the same time. However, please accept our apology for our associates not being attentive to your needs and expectations during the rest of your stay. This is not the... More 

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