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SpringHill Suites Orlando Convention Center

#69 of 332 Hotels in Orlando
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8840 Universal Boulevard, Orlando, FL 32819
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1 room 1 guest
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SpringHill Suites Orlando Convention Center
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alpharetta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights for convention ... very friendly front desk staff ... room plenty big and great hotel location ... pool area a little small but no problems ... biggest issue was breakfast as hotel was full or near full and breakfast buffet and seating was very crowded ... otherwise a great stay.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for choosing to stay at the SpringHill Suites Orlando Convention Center. We are happy to learn that you loved our friendly associates, especially our front desk team, your comfortable accommodations along with our convenient location. However, we are sorry that you experienced some wait times at the breakfast buffet and apologize for the inconvenience this caused you. We... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff is very nice. My toilet ran all night the first night and wouldn't flush. I would suggest that housekeeping let maintenance know about issues instead of guest having issues. The breakfast was pretty bad. Eggs were very dry and sausage was just nasty.

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to comment about your recent visit to the Springhill Suites Convention Center. We are very sorry that you experienced some maintenance service issues during your stay and also that you were disappointed with the breakfast we served. I will be working with my team to see where we fell short so that the problems... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I never write reviews, but felt that I need to in this instance as, in my opinion, it is an embarrassment to the Marriot chain of hotels and seriously needs reviewing of its current status. We stayed from the 11/8/15 - 17/8/15 as a family of 4 and checked in to room 426. There was too much loud noise coming... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

It was disheartening to read your review about your recent multiple night’s stay with your family. You and your family deserved a comfortable and stress-free stay and we did not live up to your expectations. We agree that interrupted sleep can easily change a hotel stay from great to poor and we are so sorry that this happened to you.... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in Springhill Suites for 3 nights in March, 2015. The front desk team is outstanding. From the time we checked in to the time we checked out, every experience was pleasant. They answered all questions with a smile. We arrived late in the evening and asked for suggestions to eat at nearby places and were promptly recommended nearest... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for the wonderful review of your multiple night stay at the Springhill Suites Convention Center. We are pleased to read your glowing comments for our front desk team who made you feel welcome as well as were attentive to your needs and also for our Housekeeping staff being singled out for their job well done. We will surely... More 

Florianopolis, SC
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable beds, good shower, the room was clean, the staff were very friendly. The breakfast was ok, didn´t have much variety, but it was adequate. Free internet, parking free. The location was also fine. I´ll consider staying at this hotel again.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you very much for your feedback about your stay with us. We are glad to know that you liked our rooms and that you got a good night's sleep on our comfortable mattress. We are happy to note that you were satisfied with our courteous staff and the location as well. We appreciate your comments and we will be... More 

Staten Island, New York
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed because our teenaged daughters attended a convention. Five nights, and we were all pleased. Needed a disabled access room because wife had recent knee surgery, and an easy access shower was needed. Room was ready on time, and no surprises. Great location near convention center. Clean, modern hotel. Best was housekeeping...always present in the hallway, and although we left... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

I am happy to hear that we were successful in taking good care of you and your family during your recent stay at the Springhill Suites Convention Center. It is great to read that you liked our pristine property and convenient location. I'm delighted to hear that our courteous service was the highlight of your stay and created an everlasting... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, good breakfast options, comfortable beds in a spacious room, and housekeeping was great. If you are looking for a jacuzzi or inside pool, this is NOT the place. Outside pool is average size. Only odd thing was a weird funky smell in the hallway on our floor (2) that crept into our room for a little while.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for choosing the SpringHill Suites Convention Center for your stay. It was a pleasure to read that you loved the breakfast we served, your immaculate accommodation as well as our helpful associates, especially my housekeeping team. However, I am sorry for the inconvenience you experienced with the odor as well as with our facilities. We appreciate your observations... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed for 1 night, last weekend. Picking a hotel from the internet is always a daunting task, but this one did not disappoint. The hotel was very easy to find, and there was plenty of parking. The staff, at check-in, were extremely friendly and went over everything we needed to know. The room was clean and spacious. While we... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We appreciate your wonderful review of your experience at Springhill Suites Convention Center with your family. I am pleased to hear that our front desk team was able to get you in swiftly and our staff made a good impression on you with their customer service. I am also glad you were happy with your spacious and clean room overlooking... More 

Sao Paulo, SP
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2015

The hotel is in a nice location, you can easily get anywhere you want. As we walked in the hotel the staff greeted us in a very nice way, so we felt welcome from the beginning. The room is very comfortable and clean and has a mini bar, a microwave and bathroom amenities for your convenience. Breakfast was a real... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for your fabulous review and for pointing out our location which is an ideal advantage for all our guests! It is always great to hear that a guest is very pleased with their pristine accommodations and with a team that is always ready to greet open-heartedly. I am also delighted to learn that that you enjoyed all the... More 

1 review
4 of 5 stars Reviewed July 20, 2015

The room was very spacious and clean. We had a room with 2 queen beds and a pull out sofa bed. We slept 5 adults and 2 kids very comfortably. Breakfast was pretty good. I'd definitely stay there again. The staff we interacted with was very friendly.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

We are more than happy to know that you thoroughly enjoyed your stay with SpringHill Suites Convention Center. We are glad that we were able to impress you with our service, accommodations and amenities. We are also delighted to know that you had a comfortable stay and also found the breakfast we served to your liking. We look forward to... More 

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