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All 329 Orlando hotels

SpringHill Suites Orlando Convention Center

3.0 of 5 Hotel   |   8840 Universal Boulevard, Orlando, FL 32819
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83%
Ranked #97 of 329 hotels in Orlando
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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382 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are regular guests at this hotel and stay on average twice a year, and have to say this is our favourite hotel and it has the best hotel staff we have encountered. All staff at the Springhill Suites are the best. I've stayed at many hotels over the world and what makes any hotel is the staff. The staff... More

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Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Daniel, Thank you again for staying with us and giving our hotel and staff such a glowing review. We are delighted that you had such a wonderful time in Orlando and enjoyed all of the amenities the hotel has to offer. The associates and I look forward to your return visit where we can ensure an excellent stay. More

Seattle
Top Contributor
59 reviews 59 reviews
58 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Felt more like a motel than hotel. Located along a strip of similarly priced hotels. Good location for tourist activities and business conferences at the convention center. The staff was OK but nothing special. Breakfast was tasty. Room clean and bed comfy.

Was this review helpful? Yes 1
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel. I'm sorry you found our hotel not up to your expectations but I am however glad that you enjoyed our breakfast and that your room was clean and your bed was comfy. Thank you again for your feedback as we appreciate any and all feedback from our guests to help... More

Lexington, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have stayed at the SpringHill Suites near the Convention Center in Orlando on multiple occasions. It's been a reliable place to stay, but it's beginning to show the wear and tear from being a popular place to stay in Orlando. Location... I personally like the location quite a bit. It's quiet immediately around the hotel, but a short walk... More

Was this review helpful? Yes 1
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Dear RedsfaninLex: Thank you for your feedback about the hotel and I am glad to hear you enjoyed your stay. I am disspointed however, that you found the hallways and guestooms only functional as we have recently undergone a renovation of our guestrooms and have recieved great feedback about the new style. I apologize about the stains on the carpet,... More

United States
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 15, 2014

Booked here at the last minutes for a conference, simply eyeing its great location (to the conference center); because if spring break, I was not expecting anything - just need a bed to sleep and hot water for shower. But I was surprisingly wrong -- the service here was great; the staffs were all friendly and tried very hard to... More

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Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel from your recent visit. My staff and I are excited that you found the service surprisingly great and on the 5 star level. We work very hard at delivering quality service to our guests and we appreciate your feedback with that effort. I am sorry to hear about the bathroom... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2014

The suite was impeccably clean, the staff friendly and helpful, breakfast was excellent, the room was VERY quiet, appreciated the double shower heads...absolutely no complaints! I highly recommend this hotel.

Was this review helpful? Yes 1
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel, we always appreciate feedback from our guests. I am very glad to hear that you enjoyed your overall experience with us and that we were able to exceed your expectations during your stay. We hope to welcome you back again in the future! More

Pinellas Park, Florida
2 reviews
2 of 5 stars Reviewed February 25, 2014

Weekend stay ruined by some poor management and bad luck. Arrived Friday early evening. I had reserved a pack-n-play for my 1-yo son. I asked at check in does the room have a pack-n-play, Anna at the front desk informed me that she would have maintenance bring it right up. After an hour of waiting I went down to ask... More

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Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to write a review about your recent stay. I greatly apologize for the issues you experienced during your stay with us. I completely understand how frustrating these problems were for you during your family vacation. We have immediately taken action on these situations with the correct department heads to help prevent issues like these... More

Fort Lauderdale, Florida
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 20, 2014

I am a Marriott Platinum member, and so I stay in a lot of Springhill Suites. This hotel has been renovated since I last stayed here, and it is really nice - I was pleasantly surprised with the lobby, etc. Very nice. The hotel is clean and modern, and it is close to a lot of restaurants, etc. As for... More

Was this review helpful? Yes 1
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to complete a review of our hotel. We are delighted that your stay with the SpringHill Suites Orlando Convention Center/International Drive Area was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2014

This hotel is in a great location close to International Drive and Universal Studios. The hotel upon arrival has a very inviting property. As you walk in the lobby is very nice, staff is friendly, and you feel like you are going to have a great stay. After checkin you as you wait for the elevator to get up to... More

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Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel and offer comments about your experience at our hotel. I'm sorry you found our hotel not up to your expectations in regards to the decor and size however I am glad to hear that the beds were comfortable and you got a good nights sleep. Thank you again for your... More

Indianapolis
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2014

I would say overall a good stay for business. It's close to the convention center and one street away from all the restaurants and shops. The breakfast was nice start to the day. One less stop to have to make before making it to meetings in the morning. The rooms were clean and the beds were great. Could use some... More

Was this review helpful? Yes
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel, we appreciate your comments the clean rooms and good breakfast. Thanks for the feedback on the detail items in the bathroom as we will address these with our housekeeping dept. Again thank you for comments. More

New Canaan, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

The hotel has been upgraded nicely. The staff is very accommodating. The price is right ! A true winner ! I would not recommend basically for business travel, families will find it difficult to find activities at the hotel for children.

Was this review helpful? Yes
Bob M, General Manager at SpringHill Suites Orlando Convention Center, responded to this review

Thank you for taking the time to review our hotel, we always appreciate feedback from our guests. I am glad to hear that you thought our accommodations and service were great. I hope you will stay with us again on your next visit. More

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Additional Information about SpringHill Suites Orlando Convention Center

Also Known As:
Springhill Suites Orlando Hotel Orlando
Springhill Suites Orlando
Springhill Suites Orlando Hotel
Address: 8840 Universal Boulevard, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Orlando
#37 Business Hotel in Orlando
#97 Top resorts Hotel in Orlando
#97 Spa Hotel in Orlando
#105 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Convention Center 3*
Official Description (provided by the hotel):
Savvy travelers will delight in SpringHill Suites® by Marriott® Orlando Convention Center’s spacious studio suites. Located just a 15-minute walk to the Orlando/Orange County Convention Center and steps away from many of INternational Drives restaurants and attractions. Guests will also want to advantage of our free scheduled shuttle to the Walt Disney World® Resort Theme Parks. After a long day of work or play, you’ll feel right at home in your comfortable retreat that includes a sofabed, mini-refrigerator, microwave, and free high-speed internet access. Don’t miss a workout with our on-site fitness room, and be sure to take a dip in the outdoor heated pool with kids play fountain. Whether your plans include business or pleasure, SpringHill Suites Orlando Convention Center is the ideal hotel to suit all tastes and budgets. SpringHill Suites Orlando Convention Center has 167 studio suites on seven floors. A heated outdoor pool, whirlpool and fitness center are also available. ... more   less 
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