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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood

2.5 of 5
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6443 Westwood Blvd, Orlando, FL 32821 (Formerly Extended Stay Deluxe)
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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
Best prices for: 1 room 1 guest
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Ranked #180 of 328 Hotels in Orlando
A recent review
4 of 5 stars reviewed 2 days ago
GryGst St. Petersburg, Florida
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

I booked this room for a business trip to a conference at the nearby orange county convention center. The only reason I gave it 2 stars instead of 1 is because the location is nice if you plan on walking to and from the convention center. I checked in late at night and had issues opening my door. When I... More 

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St. Petersburg, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I booked this hotel after a last minute decision to stop at Seaworld on the return from another trip. I was impressed at the size of the kitchen. Plenty of room for 2 aduts and one child. They also offer kitchen accessories for an additional charge. Was a bit confused as we were booked in the "sister"... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This was my first stay at an extended stay hotel. I love the model. A hotel room with a kitchen, cleaned once a week, towels linen and kitchen utensils are collected from the front desk and if you want any additional service you pay extra. The hotel is like a mc Donald's resteraunt every hotel is the same. The hotel... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for choosing Extended Stay America and for taking a few moments to write about your stay with us. I am pleased to read that you enjoyed your stay and were able to take advantage of all the amenities that we offer. I’m thrilled we were able to provide you with a comfortable stay at a reasonable rate. Once... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I took a trip to Orlando for some shopping and to see my family. We selected this extended stay because of the location and the price. When we checked in, I was greeted by a very polite extended stay employee. When we got to the room, I was impressed with the size of the room. But then... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you encountered as well as the situation you experienced at check-out. To ensure that a situation like yours doesn't happen again, my team is being proactive in reviewing our inspection and check-out procedures. I really appreciate you... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed between 29th Apr 2015 to 5th May 2015 and booked through hotels.com. Why I like this hotel? 1. I always stay in Extended Stay America Chain because they provide full fledged kitchen - utensils, refrigerator, cook top and microwave in each room. Being vegetarian I can make food as and when I want while travelling. 2. Lynx Bus 111... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for choosing Extended Stay America and for taking the time to share your kind comments and insightful recommendations. I am thrilled we were able to provide you with a great stay in a convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 21, 2015

So, this wasn't a luxury hotel by any means, but the check-in staff, cleaning staff and anyone else we met were all super friendly. The room was clean... could be a little cleaner, but not dirty. I did boil each dish and piece of cutlery that we got though, since some had not been washed well at all by the... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for choosing Extended Stay America and for taking time to write about your experience with us. I am thrilled to see that you received excellent service, but disappointed to read that your room did not meet our standards of cleanliness. I will be sure to address your concerns with our housekeeping staff. Still, I am happy to read... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

We read some bad reviews after booking this hotel and therefore our expectations were very low. On arriving at the hotel after our flight was delayed overnight, we were tired and expecting problems on checking in. How wrong we was! We were greeted by a cheery, friendly, helpful and hilarious Jeffrey on reception! Arriving more than 24 hours after we... More 

Was this review helpful? Yes 4
Orlando, Florida
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 11, 2015

My family and I stayed here until our house was ready. Jeffrey was awesome and took pride in his job. He was very welcoming. I had only one complaint about our drunk neighbors from across the hall and they immediately took care of it. And you can't beat the Free wifi and to go breakfast. They have a nice pool... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for taking the time to write about your experience with us. I am pleased to read that you received superior customer service from our staff. We strive to ensure that each guest enjoys their temporary “home away from home.” I am sorry to hear about the disturbances that you had, but am glad to hear that they were... More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Very clean. They did a Housekeeping on Sunday (Very good). Front desk Clerks and Officers were very friendly, courteous and always willing to help. Just one advise to the owners: I think the hotel should have more and better utensils and silverware for their guests. Not just one usable knife and a couple of spoons, forks and one spatula.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for taking the time to write about your experience during your stay. I am thrilled to read that you received superior customer service from our staff. It is our goal to go above and beyond our guests’ expectations, especially in this area, and I am proud of our staff for accomplishing this goal. Thank you for your feedback... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2015 via mobile

My great deal ended up costing me a $250 deposit for using an electronic cigarette. Also, they never came for the linens or towels, or offered more, which was crappy bc my family of 4 goes through some towels! The air conditioner blows right at the bed which is not so awesome when you are trying to relax yet keep... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6443 Westwood, responded to this review

Thank you for taking the time to share your experience with us. I sincerely apologize for your frustrations regarding our smoking policy as well as our failure to explain our housekeeping services upon check-in. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights... More 

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