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Extended Stay America - Orlando - Southpark - Commodity Circle

2.5 of 5
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8687 Commodity Circle, Orlando, FL 32819 (Formerly Wellesley Inn and Suites)
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1 room 1 guest
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Extended Stay America - Orlando - Southpark - Commodity Circle
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The room was not cleaned well. We stayed a week & housekeeping only came once to clean, which they did a terrible job. I was tempted to ask for supplies to clean it myself because I was so grossed out. We had to take out our own garbage multiple days or it would have overflowed onto the floor since housekeeping... More 

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Rhos on sea
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Yes it didn't cost much, but that ironically came with the price of dingy furniture, However what was I supposed to expect? It was fine for the week though, with a decent sized pool and a good air con system. Iran most places at that price seem to resemble some kind of prison cell but this place was fine and... More 

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Meriden, Connecticut
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

It could have been better. Years ago i stayed here and it def went down hill since. I was told that theyre going to be doing upgrades soon but we will see. I enjoyed it being close to everything thats a plus. But carpets were stained along with chairs in room. The kitchenette was a plus the AC was great... More 

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Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

Thank you for the feedback about your stay at our hotel. I truly appreciate your comments regarding our staff; however, I apologize that your stay did not meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. I really appreciate you bringing this to our... More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Please stay somewhere else! The room I was assigned was never cleaned. They would not store my luggage, they said they had no room. I've never been in such a horrible place. Worst hotel in Orlando. I was appalled and shocked that they somehow stay in business

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to your expectations. To uphold our company’s high standards, I will be reviewing our cleaning procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

stayed here may 2013. everything was stained, the people staying there were sketch, the room smelled and the breakfast sucked. we were there to go to disney and universal, I h HIGHLY suggest staying at a disney resort hotel! way better and you don't have to rent a car! do not stay here ever!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback,... More 

North Branch, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If I could give this hotel negative stars, I would. First things first, I arrived with a lot of luggage because I was moving here from out of state. There were no luggage carts to be found so I had to make 5 trips up to my second floor room. None of the staff knew where the carts were and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

The feedback provided in your review is much appreciated. I am so disappointed that luggage carts where not readily available upon check-in. Please accept my apology. I discussed your comments with the team to ensure these issues do not occur again. I really appreciate you bringing this to our attention because we do care and we do not want anyone... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 19, 2015

The hotel experience is the worse I have for what I ordered , in terms of the room and the service , there is no cookware , dishware or utensils . the stove have dirty stain like they have not cleaned , this room need a lot of cleaning the carpets is very dirty that you need to have sandals... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

I just received a copy of your review, and wanted to take a moment to personally respond to you. I do apologize about the conditions of the room. I will be showing the staff your review to ensure better quality of our rooms moving forward. I'm sorry for the miscommunication about the dishware. We do have it available at the... More 

Lantana, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

I was only there for one night and I enjoyed it. I had a nice studio that was nice and clean. The staff was nice as well. very homey environment. Near many restaurants, grocery markets, gas station. Everything was just conveniently located.

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Rockville, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2015

The whole hotel experience is the worse I have ever had from what I have ordered in terms of the room & the actual room & service experience They had no cutlery or utensils & I had to wait for them The room smelt, the carpets had burt marks on them, the bathroom was cracked & mouldy the best is... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

I've stayed at Extended Stay America properties many times in the past. Some have been excellent, some have been less than excellent. This property falls in the less than excellent category. The grounds of the property are well maintained. The staff was great. My complaints are with the carpets in the hallway and in my room. They were dirty and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review

Thank you for taking the time to write a review of your stay. While I appreciate your kind comments regarding our staff and property grounds, I apologize for the cleanliness issues you experienced. In response to your feedback, I will be coaching our staff to make sure the quality of our rooms meets our company’s high standards. Still, I am... More 

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