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Residence Inn Orlando Convention Center

#129 of 332 Hotels in Orlando
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8800 Universal Blvd, Orlando, FL 32819
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1 room 1 guest
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Residence Inn Orlando Convention Center
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Residence Inn Orlando Convention Center
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cinnaminson, New Jersey
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Why mess with the overpriced hotels closest to the convention center when just down the road you can stay at an affordable all-suite Marriott property with free parking and walking distance to restaurants and shopping on International Drive? We had a two bedroom suite with a full kitchen, two bathrooms and living area that accommodated my family very comfortably with... More 

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TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

We loved hearing that you felt you got a great deal by choosing to stay with us at the Residence Inn Convention Center with your family. Our suites are designed to make you feel at home and am very pleased to read that it was perfect for your family needs. We are so happy that our convenient location, friendly staff... More 

Lanoka Harbor, New Jersey
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed for three nights while visiting Universal Orlando in a 2br unit. Room was clean. Neighborhood was mildly sketchy, in my opinion. Someone pulled the fire alarm, so those work. Breakfast was good, but the woman working inside was so rude, slamming into people, never said "excuse me" or "sorry." She slammed into me so hard the one time... More 

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TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for taking the time to share your feedback with us. We truly appreciate all the feedback from our guests, specifically sincere comments such as yours. This enables us to assess what procedures we have in place as well as what we might need to change in order to improve our guests' hotel experience. Even though, we appreciate your... More 

Talbott, Tennessee
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Before booking my suite, I called and talked to a so called manager. I was only looking to book a room with the bedroom seperated from the living room / kitchen by a wall and door. The manager assured me that the rooms were completely seperate, however after checking in and going to my room on the second floor, instead... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

We appreciate you for taking the time to review your recent stay with our hotel while on a business visit. I am very disappointed to read about your experience at the Front Desk and would like to heartily apologize for not being able to provide you with your desired accommodations. Your experience is not indicative of the service we normally... More 

Charleston, South Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a solid hotel. I was in town to attend a conference brought the family so they could play while I worked. First and foremost, the hotel is exceedingly family friendly. We stayed in a two room suite with a full kitchen and two bathrooms. The room was well maintained even given its obvious age. The cleaning staff absolutely... More 

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TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for such a detailed and wonderful feedback of your stay at the Residence Inn Convention Center with your family. We're happy to hear that you found us perfectly suited to business trips and also for family vacations. It's also pleasing to find that you experienced friendly and helpful service from our staff which is something that we pride... More 

Miami Gardens, Florida, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2015

Sophia Myles was amazing helping me to get parking even though the actual lot was full and holding great conversation at 3 in the morning. The room was very well decorated with a large kitchenette and spacious living space. The pull out coach was surprising comfortable .I would love to stay here again.

Was this review helpful? Yes
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for your recent overnight stay at the Residence Inn Orlando Convention Center and taking the time to review our hotel. Our staff works hard to ensure each guest has a wonderful experience. Even though we are here to please it is nice to be recognized for a job well done. I look forward to sharing your compliments with... More 

Basel, Switzerland
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed July 18, 2015

Went to Universal studios with the family and dog. We specifically chose to stay here as the web site stated it to be pet friendly. Nothing on their web site about this $75 fee... As a Gold Marriott Rewards member will never stay here again. Some hotels I stay at doesn't charge this for a human, and come on -... More 

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TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for your candid feedback, which I was extremely concerned to read. I am sorry that you were disappointed about the pet fees that we charge. We do have this mentioned on our website and am sorry if you were not aware of it prior to your booking. As a Gold Marriott Rewards Member, we do value your patronage... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 14, 2015

This is my 4th stay at this hotel and I was not disappointed, rooms were clean, pool nice, breakfast was good, comfy beds. Staff also friendly. The only issue I had was with a guest who's huge dog was barking at us in the elevator and the owner was very nasty and rude to us because we asked him to... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

We appreciate your loyal business to Residence Inn Orlando Convention Center and taking the time to share your feedback with us. I am pleased to know that you enjoyed your overall stay and your immaculate accommodations. I am delighted to know that you were satisfied with the breakfast served and the service our staff provided to you. As our hotel... More 

Amarillo, Texas
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 12, 2015

I stayed here during a conference at the convention center. Check-in was easy and they had a room ready for me once I arrived. Parking is ok, though at night if you return back to the room after most people staying at the hotel, you may have to walk a little or park at the lot next door. It's not... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for sharing such a detailed account of your recent experience at Residence Inn Convention Center. It’s great to hear that you loved our clean property and your well maintained comfortable accommodations with all the facilities and amenities. However I am sorry that you were not impressed with our breakfast. I will share your comments with my food and... More 

Atlanta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2015

I am a Marriott Elite member and have stayed at plenty of Residence Inns. This one is only fair. The first room I was offered had drapes that were paper thin and the bathroom ceiling had water damage. The second room had better drapes, but the furniture had a weird layout and the shower controls and shower head had some... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

It's so disappointing to see that we didn't meet your expectations, especially you being a Marriott Elite member and a loyal guest to our brand. You know our brand and our standards -- this experience just isn't indicative of our best. I would like to sincerely apologize that we were not able to provide you with clean and comfortable accommodations... More 

Fort Lauderdale, Florida
Level Contributor
103 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 2, 2015

Location is great for both convention center and theme/water parks. The rooms are large and spacious. The property is a little dated. We were in a two bedroom suite. It was very comfortable. The pool was great for the kids. Between breakfast and evening reception, they offer abundant food and beverages. Each evening they changed the food choices unlike some... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Residence Inn Orlando Convention Center, responded to this review

Thank you for selecting the Residence Inn for your recent visit to Orlando with your family. It is so nice to learn that you were very pleased with your spacious accommodations, our friendly staff and the convenient location of our hotel. I am glad that your kids enjoyed our pool and that you loved the variety in our food offerings.... More 

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