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Legacy Vacation Resorts-Lake Buena Vista

8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
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Legacy Vacation Resorts-Lake Buena Vista
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Ranked #181 of 328 Hotels in Orlando
A recent review
3 of 5 stars Reviewed July 27, 2014
123susan456 Lakeland, Florida
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200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Legacy Vacation Resorts-Lake Buena Vista
See the most recent reviews
Las Vegas, Nevada, USA
Top Contributor
71 reviews 71 reviews
7 hotel reviews
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed August 16, 2014

The hotel is located about 2 minutes from the entrance of Walt Disney World. The location is such a great convenience. It is also close to a lot of restaurants with all types of food. You couldn't ask for a better location. I booked my reservation at the Legacy Vacation Club thinking I would give it a chance despite some... More 

Was this review helpful? Yes 3
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Earnest R, At Legacy Vacation Club, we are committed to providing a quality resort experience along with exceptional customer service. We value all of the comments of our guest to keep us at our best. We are sorry to hear that we fell short within your expectations. Your comments regarding the issues that you encountered during your vacation have... More 

Reviewer
4 reviews 4 reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 9, 2014

Not secure at all! Someone broke into our room and stole a Rolex watch, iPads, iPod, Wallet... cost me more than $12,000 worth of losses. Hotel management didn't even call me to discuss insurance or compensation. The security manager was with us onsite and very helpful, but he is only reporting to his management what happened. Other than this the... More 

Was this review helpful? Yes 8
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Satchmo39, Legacy Vacation Club has been providing quality vacations throughout Florida for many years, and we pride ourselves on our exceptional service, hospitality and accommodations. It is also our responsibility to provide our guest with a safe and secure resort environment and circumstances such as this is not common to our resort. The safety and security of our resort... More 

Lakeland, Florida
Top Contributor
66 reviews 66 reviews
51 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 27, 2014

after staying last year ar legacy kissimmee i was quite dissapointed at the reception. maria was the only lady there and she seemed as if she was completly disinterested in her job. no smile not helpful. i felt as if she was doing me a favor helping me with an effort to check in. i nhad surgery on my feet... More 

Was this review helpful? Yes
Michael S, Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear 123susan456, At Legacy Vacation Club, we are committed to providing a quality resort along with exceptional customer service. We value the comments of our guests to keep us at our best. Your comments regarding the issues encountered during your check –in have not gone unnoticed and have been communicated with our Front Office management team. We apologize for the... More 

Tianjin, China
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 15, 2014

This Legacy Vacation Club is very basic. Not much to do around the complex and it has a small pool. There is a partner resort about 5-6 miles down the road that is bigger and is available to use. The best part of this resort is the location. Right next door to the Walt Disney World complex and just a... More 

Was this review helpful? Yes 1
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Mike M Thanks so much for your review. We appreciate the feedback and hope to see you again real soon. Warm Regards Legacy Vacation Club More 

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

We expected a three star Hotel Room, yet got a two room Suite/Apartment. The apartment was fully furnished even with Iron board and Iron included. A set of dishes and silverware was included as well. Each room had it's own TV. The rooms where comfortable and clean, within a three star standard. I had trouble finding the reception, and finally... More 

Was this review helpful? Yes
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi AlamoudiUsama Thanks for taking the time to write this review. We are thrilled you enjoyed your stay with us and exceeded your expectations. We look forward to seeing you again real soon. Warm Regards Legacy Vacation Club More 

Wyoming, Michigan
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 18, 2014

We exchanged to this resort through Interval International as we are timeshare owners. We purchased at this resort back in 1997 and had never stayed there as we always exchanged to other states/countries. However, am so glad that we decided to stay here. This place is awesome. We stayed in a 3 bedroom (I believe they are also referred to... More 

Was this review helpful? Yes 2
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

HI EVIEGrandRapids Thanks so much for the kind words and we are thrilled you enjoyed your stay with us. We look forward to seeing you again real soon. Warm Regards Legacy Vacation Club More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 11, 2014

The hotel itself seems to be preety good but since we checked in around 11pm and checked out around 7am and we literaly went there to spend the night, we disn't have the chance to have a better idea of the hotel. What we do know is that the room was very clean, kitchen is set up with all the... More 

Was this review helpful? Yes 2
Michael S, Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Gilopes, At Legacy Vacation Club, we are committed to providing a quality resort along with exceptional customer service. We value the comments of our guests to keep us at our best. Your comments regarding issues encountered during your check in process have been reported and communicated with our Front Office and Security management team. Please know management will take... More 

Coral Springs, Florida
Top Contributor
50 reviews 50 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 5, 2014

We booked this room through Hotel Tonight App on my phone. We were just too tired to drive back after being at Blizzard Beach all day with the family. We first got a 2 bed lock off with a sitting room. I NEEDED a king size bed after 5 night of torture on a springy queen bed. The front desk... More 

Was this review helpful? Yes 1
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Latana H Thanks for taking the time to write such a nice review and we are thrilled you enjoyed your stay with us. Please come back and see us again real soon. Warm Regards Legacy Vacation Club More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2014 via mobile

Me and my wife had a wonderful stay. We was a little surprised how big the room was for the price,full kitchen,bathroom with big jacuzzi tub. We didn't use any of the hotel facilities,but was told we could go over to there other resort and use the pool and activities.The only down fall is the $100.00 hold on your credit... More 

Was this review helpful? Yes 1
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi jrtripp78 Thanks so much for the kind words and we are thrilled you enjoyed your stay. We look forward to seeing you again on a future vacation! Warm Regards Legacy Vacation Club More 

Naples, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 21, 2014

My family stayed at this resort during our last trip to Orlando. There were 5 adults and 2 children and the rooms were so spacious we had plenty of room. My one and only complaint is that you are told at check in that there is no smoking in the rooms which is great as we are a non smoking... More 

Was this review helpful? Yes 5
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi longcox Thanks so much for the kind words and we will definitely investigate the smoking experience you encountered. We look forward to having you come vacation with us again real soon. Warm Regards Legacy Vacation Club More 

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