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Legacy Vacation Resorts-Lake Buena Vista

3.0 of 5 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
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Legacy Vacation Resorts-Lake Buena Vista
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Legacy Vacation Resorts-Lake Buena Vista
Legacy Vacation Resorts-Lake Buena Vista
Legacy Vacation Resorts-Lake Buena Vista
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150 reviews from our community

Traveler rating
    59
    59
    18
    6
    8
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87
28
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Legacy Vacation Resorts-Lake Buena Vista
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Appleton, Wisconsin
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2013

Great price for a suite with full kitchen and laundry in the room. Very comfortable and great location - nothing in Orlando area is more than 20 minutes away. Couple of suggestions, if stocking the kitchen, there are two grociery stores nearby, skip them and head left to walmart (about 10 minutes) for better prices and selection. For the Legacy... More 

Was this review helpful? Yes 2
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Betsy, Thank you for this five-star review! We could not be happier to read that you and your family enjoyed your stay with us in Lake Buena Vista. We will absolutely keep in mind the comments you made regarding kitchen supplies - thank you for this positive feedback. We hope you'll keep us in mind when planning your future... More 

Bavaria, Germany
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 9, 2013

A lot of the other reviews of this place are invalid. These are resort rental apartment-type units. They don't come by to clean your room every day, but if you need anything re-stocked, just dial the front desk and they bring it free of charge. If you want housekeeping, they will do it for a small fee. You'd pay $200... More 

Was this review helpful? Yes 7
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Dennis, We cannot thank you enough for this wonderful review! We're so glad to hear that you enjoyed your stay with us here in Lake Buena Vista. We really appreciate you taking the time to leave these details so that potential guests of ours may be well informed. Our units are indeed spacious, and we find that many groups,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2013 via mobile

This place was awesome. We enjoyed this place more than the parks. I have been to many resorts but this one made my family's trip highly enjoyable. The staff was very friendly. The rooms were very clean and spacious. The amenities were better than those offer in the Disney resort. My kids wanted to spend more time there than at... More 

Was this review helpful? Yes 1
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, Thank you for this 5 star review! We sincerely appreciate you taking the time to leave these comments of your stay with us here in Lake Buena Vista. We aim to ensure every guest a positive experience. We love to hear that our staff provided you with great service; as a family-friendly resort this is a main focus... More 

Davenport, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2013

The staff has excellent customer service. I called the day before to see if I could get an early check in on the date of arrival. On the day of arrival, they told me that check in was at 4pm, however housekeeping checked my room to see if it was ready for check in. I was able to check in... More 

Was this review helpful? Yes 2
Chattanooga, TN
Top Contributor
56 reviews 56 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 31, 2013

The staff of this property were absolutely superb! On a trip to a different city a few months ago I had an experience that left me very anxious about traveling again. I called ahead to Legacy and expressed my concerns. When we arrived, I asked for some help making sure that my room was safe for my family, and not... More 

Was this review helpful? Yes 3
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Becky, We cannot thank you enough for all of the wonderful comments you had to share about your stay with us here in Kissimmee! We love to hear from our guests, and appreciate you taking the time to leave this review. As a family-friendly resort, offering top-quality customer service is our highest priority. We're so glad our staff was... More 

Brazil
Top Contributor
63 reviews 63 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 30, 2013 via mobile

This hotel is very well located. You are a few minutes away from tons of restaurants (Lake Buena Vista Cross Roads) and the gates that lead you to Downtown Disney. There is a Wal-Mart 15 minutes away and a Walgreens less than 10 minutes away. We stayed at a one bedroom suite. The kitchen was well equipped (dishwasher, microwave, full... More 

Was this review helpful? Yes 1
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Lili, We appreciate you taking the time to leave this review of your stay with us here at Lake Buena Vista. It's great to hear that you enjoyed your accommodations. Our guests certainly do enjoy our spacious units compared to a traditional hotel room - we're glad this was the case with yourself. We will take all of the... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2013

We stayed three nights at the Legacy Resort. We were surprised by the size of the room and it was great to have a kitchen to prepare breakfast and a few lunches. They did explain to us on check in that there was no daily maid service but were quick to respond when we requested additional towels. The hotel is... More 

Was this review helpful? Yes 3
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, Thank you for choosing Legacy Vacation Club during your recent vacation in Orlando. We appreciate you taking the time to leave this review. We are glad you enjoyed your spacious accommodations - many of our guests certainly prefer them to traditional hotel rooms. Our location is certainly convenient and we're happy to read this was to your liking.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 25, 2013 via mobile

We always stay in orlando at any westgate resort which always is an excellent experience but this time we went to this resort that had no service at all the rooms were clean and big but need a little bit more maintenance and nobody passed during the week to do the room or just to put more toilet paper or... More 

Was this review helpful? Yes 1
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, Please accept our sincere apology for the misconception regarding our resort services. As a vacation ownership resort, it is not standard practice to offer daily housekeeping services. We do recognize that many visiting guests, who are renting a suite with us, are accustomed to hotel services and prefer daily cleaning, so we do offer the service at an... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2013

Really, seperated hotel? Whats the problem with that?! First of of, small room, bed bugs, service was ok, doors leading to other rooms? Really... Small dirty bathroom. Dirty room, smells gross, stained carpet. We planned on staying for a week but ended up leaving after one day. It was very complicated to get out of the situation but we got... More 

Was this review helpful? Yes 3
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Shawn, We appreciate hearing about your stay at our resort. So that we may follow up on the experiences you describe, please contact us at 407-997-5000 and ask to speak to a resort representative. We regret any discomfort you felt and want to assure you that the guest experience is of the utmost importance to us. We realize you... More 

Halifax, NS
Top Contributor
52 reviews 52 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 20, 2013

We stayed here for a week in April - Had the large unit with full kitchen, laundry, king bedroom, two double bedroom and den with pull out couch. LOVED the size of it! It was nice to park in front of your door (especially coming home with sleeping children after the parks), having the laundry and full kitchen was a... More 

Was this review helpful? Yes 3
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, How wonderful to hear that you had a great time here with us at Legacy Vacation Club in Lake Buena Vista! Several of the amenities that you pointed out are what make us stand our amongst the numerous hotels in the Orlando area. It's great to hear that you enjoyed the spacious accommodations - this is always a... More 

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Additional Information about Legacy Vacation Resorts-Lake Buena Vista

Address: 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Vacation Resorts-Lake Buena Vista 3*
Number of rooms: 120
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Also Known As:
Legacy Vacation Resorts-Lake Buena Vista Hotel Orlando
Celebrity Resort Orlando
Celebrity Hotel Orlando
Celebrity Resorts Lake Buena Vista
Hotel Style:
#20 Best Value Hotel in Orlando
#42 Top resorts Hotel in Orlando
#165 Family Hotel in Orlando

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