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Legacy Vacation Resorts-Lake Buena Vista

3.0 of 5 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
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Legacy Vacation Resorts-Lake Buena Vista
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Legacy Vacation Resorts-Lake Buena Vista
Legacy Vacation Resorts-Lake Buena Vista
Legacy Vacation Resorts-Lake Buena Vista
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153 reviews from our community

Traveler rating
    60
    60
    18
    7
    8
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88
28
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Legacy Vacation Resorts-Lake Buena Vista
See the most recent reviews
Felton, Delaware
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2014

Reserved 3 bedroom..Given 2 bedroom with sitting room and living room and was told the sitting room was considered the 3rd bed room (had a couch that pulled out into a bed)...Then jacuzzi did not work and was told it would be fixed the next day...2 days later when I called to complain the front staff worker "Monica" was extremly... More 

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Cherylz1225, Thank you for your feedback. Our goal is to ensure that every guest has a positive vacation experience and we want to remedy and correct any service issues. We sincerely apologize for not fully meeting your expectations with your unit and having left our resort with a less that positive experience. We also apologize for our staff member;... More 

Manitowoc, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 13, 2014

The rooms were nice, however, I don't know if the floors in the rooms ever get cleaned. This is the second Legacy we have stayed at and both places we came home with black socks from walking around on the floors....kind of disgusting....for this reason I gave the cleanliness rating "poor", however, everything else in our room was fine. This... More 

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Julie D, Thank you for your feedback on your recent visit. I am grateful for your candor and want to apologize that you did not feel your experience met your needs. If time permits I would very much like the opportunity to speak with you about your experience. We have addressed with our housekeeping the issues with floors also... More 

Jupiter, Florida
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 8, 2014

After 2 months, I am still going around with the credit card company for TRIPLE billing. Timeshare exchange, and billed 3 times for no reason. Resort was decent and convenient for attractions, but will never go back.

Was this review helpful? Yes 3
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear ACBoat, Thank you for your feedback. Please accept our sincere apology with the challenges you are encountering with your credit card. Unfortunately, we do not understand the present issues and we would encourage you to contact us directly so we may be of assistance. Please call 407-997-5000 and ask to speak with Resort Management. We would like to have... More 

Rochester, New Hampshire
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

My wife and I stayed here a few weeks ago and were quite pleased with some of the improvements that have been made to the grounds since Legacy acquired this property. We have owned here since 1993 when it was Resort World, then Celebrity Resorts. Under the prior management, the property was treated like a redheaded stepchild. It seamed that... More 

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Charles, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and for the kind words about the property and its improvements. We're so glad you appreciated the location and had a great time with your family. We appreciate your kind comments and the feedback and hope... More 

Bridgetown, Barbados
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

This was the second trip to Legacy Vacation Club and it was amazing. After working so hard it was really refreshing not to have regreted the money spent on vacation. The staff was friendly and most of all the accommodation was exquisite. For those of you with children, you'll be at peace of mind knowing that they are safe and... More 

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Marielle, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and for the kind words about our staff and the property as we truly try to pride ourselves on customer service. We're so glad you appreciated the location and had a great time with your family.... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

This is a great place for a solo or family vacation. The suite was very clean, quiet, spacious, and accommodating. The front desk staffmembers were all courteous and friendly. I will definitely return to this resort.

Was this review helpful? Yes 1
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear M C, Thank you for choosing to vacation at Legacy Vacation Club in Lake Buena Vista, Florida and for the positive feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. Thank you so much for the kind words about our staff, customer service is something that we truly pride ourselves on.... More 

parkland, florida
Top Contributor
68 reviews 68 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 20, 2014

We exchanged our one week condo time share for a one week stay at this resort and enjoyed an excellent experience overall. We were assigned two adjoining rooms which taken together formed one large 2BR 2BA apartment with a full kitchen, a kitchenette, washer/dryer, dining table, LR and four TV. You could sleep 8 comfortably. During the off season this... More 

Was this review helpful? Yes 5
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear JamUSAba, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and for the kind words about our staff. We're so glad you appreciated the location and had a great time with your family at the parks. We appreciate your kind comments and the feedback and hope... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2014 via mobile

This is a great place for a family vacation or an extended stay. Our suite was very clean, quiet, spacious, and accommodating. The front desk staff were all courteous and friendly. Will definitely be back.

Was this review helpful? Yes 1
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear JsonCarey, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and for the kind words about our staff. We appreciate your kind comments and the feedback and hope to see you again real soon. Warm Regards, Legacy Vacation Club More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2014

It was convenient but dated. The beds sucked. Had a lot of issues with the kitchen. Stove hardly worked. We found one roach. Not huge issues but probably would not stay here again. Disney was close. It was nice having the lock out. But the maintenance guy never had a shirt on. Weird?

Was this review helpful? Yes 1
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Robertkuhs, Thank you for your feedback. Our goal is to ensure that every guest has a positive vacation experience and we want to remedy all that should be. We sincerely apologize for not fully meeting your expectations with your unit and having left our resort with a less that positive experience. In response to the comments posted. We do... More 

Woodbridge, New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2014

Perfect location and close to all attractions. We checked in with Stephanie and Melissa . They were very helpful. We got to the resort early and are room was available. The unit accommodations are dated but overall the unit was clean and had everything we needed. The tub was a bit of a challenge for my husband but we managed.... More 

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Bigblackboots, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and have noted all of your comments to ensure that your next stay will be better than ever. We appreciate your kind comments and the feedback and hope to see you again real soon. Warm Regards,... More 

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Additional Information about Legacy Vacation Resorts-Lake Buena Vista

Address: 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Vacation Resorts-Lake Buena Vista 3*
Number of rooms: 120
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Also Known As:
Legacy Vacation Resorts-Lake Buena Vista Hotel Orlando
Celebrity Resort Orlando
Celebrity Hotel Orlando
Celebrity Resorts Lake Buena Vista
Hotel Style:
#17 Best Value Hotel in Orlando
#42 Top resorts Hotel in Orlando
#163 Family Hotel in Orlando

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