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All 326 Orlando hotels

Legacy Vacation Resorts-Lake Buena Vista

3.0 of 5 Resort   |   8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
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Legacy Vacation Resorts-Lake Buena Vista
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Ranked #198 of 326 Hotels in Orlando
A recent review
3 of 5 stars reviewed 1 week ago
Robertkuhs
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122 reviews from our community

Traveler rating
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    46
    17
    4
    7
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73
22
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago NEW

It was convenient but dated. The beds sucked. Had a lot of issues with the kitchen. Stove hardly worked. We found one roach. Not huge issues but probably would not stay here again. Disney was close. It was nice having the lock out. But the maintenance guy never had a shirt on. Weird?

Was this review helpful? Yes
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Robertkuhs, Thank you for your feedback. Our goal is to ensure that every guest has a positive vacation experience and we want to remedy all that should be. We sincerely apologize for not fully meeting your expectations with your unit and having left our resort with a less that positive experience. In response to the comments posted. We do... More

Woodbridge, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location and close to all attractions. We checked in with Stephanie and Melissa . They were very helpful. We got to the resort early and are room was available. The unit accommodations are dated but overall the unit was clean and had everything we needed. The tub was a bit of a challenge for my husband but we managed.... More

Was this review helpful? Yes 1
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Bigblackboots, Thanks so much for your review. We are so glad to hear that you enjoyed your stay at Legacy Vacation Club Orlando and have noted all of your comments to ensure that your next stay will be better than ever. We appreciate your kind comments and the feedback and hope to see you again real soon. Warm Regards,... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I was to have a suite in the wonderfully advertised accomodation through RCI. It was not even close to the pictures on line. It was suppose to accomodate 6. It barely fit 2. The closet was the side of a small linen closet. You had to keep your clothes in your suitcase. The most drawers could not open. I killed... More

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Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear E T, Thank you for your feedback. Please accept our sincere apology that the resort room accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. We would like to address many of the comments posted and revisit our efforts with trying to accommodate both you and... More

Las Vegas, Nevada, USA
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is located about 2 minutes from the entrance of Walt Disney World. The location is such a great convenience. It is also close to a lot of restaurants with all types of food. You couldn't ask for a better location. I booked my reservation at the Legacy Vacation Club thinking I would give it a chance despite some... More

Was this review helpful? Yes 2
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Earnest R, At Legacy Vacation Club, we are committed to providing a quality resort experience along with exceptional customer service. We value all of the comments of our guest to keep us at our best. We are sorry to hear that we fell short within your expectations. Your comments regarding the issues that you encountered during your vacation have... More

Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 9, 2014

Not secure at all! Someone broke into our room and stole a Rolex watch, iPads, iPod, Wallet... cost me more than $12,000 worth of losses. Hotel management didn't even call me to discuss insurance or compensation. The security manager was with us onsite and very helpful, but he is only reporting to his management what happened. Other than this the... More

Was this review helpful? Yes 3
Megan H, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Satchmo39, Legacy Vacation Club has been providing quality vacations throughout Florida for many years, and we pride ourselves on our exceptional service, hospitality and accommodations. It is also our responsibility to provide our guest with a safe and secure resort environment and circumstances such as this is not common to our resort. The safety and security of our resort... More

Lakeland, Florida
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 27, 2014

after staying last year ar legacy kissimmee i was quite dissapointed at the reception. maria was the only lady there and she seemed as if she was completly disinterested in her job. no smile not helpful. i felt as if she was doing me a favor helping me with an effort to check in. i nhad surgery on my feet... More

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Michael S, Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear 123susan456, At Legacy Vacation Club, we are committed to providing a quality resort along with exceptional customer service. We value the comments of our guests to keep us at our best. Your comments regarding the issues encountered during your check –in have not gone unnoticed and have been communicated with our Front Office management team. We apologize for the... More

Tianjin, China
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2014

This Legacy Vacation Club is very basic. Not much to do around the complex and it has a small pool. There is a partner resort about 5-6 miles down the road that is bigger and is available to use. The best part of this resort is the location. Right next door to the Walt Disney World complex and just a... More

Was this review helpful? Yes 1
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi Mike M Thanks so much for your review. We appreciate the feedback and hope to see you again real soon. Warm Regards Legacy Vacation Club More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

We expected a three star Hotel Room, yet got a two room Suite/Apartment. The apartment was fully furnished even with Iron board and Iron included. A set of dishes and silverware was included as well. Each room had it's own TV. The rooms where comfortable and clean, within a three star standard. I had trouble finding the reception, and finally... More

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Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Hi AlamoudiUsama Thanks for taking the time to write this review. We are thrilled you enjoyed your stay with us and exceeded your expectations. We look forward to seeing you again real soon. Warm Regards Legacy Vacation Club More

Wyoming, Michigan
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 18, 2014

We exchanged to this resort through Interval International as we are timeshare owners. We purchased at this resort back in 1997 and had never stayed there as we always exchanged to other states/countries. However, am so glad that we decided to stay here. This place is awesome. We stayed in a 3 bedroom (I believe they are also referred to... More

Was this review helpful? Yes 1
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

HI EVIEGrandRapids Thanks so much for the kind words and we are thrilled you enjoyed your stay with us. We look forward to seeing you again real soon. Warm Regards Legacy Vacation Club More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 11, 2014

The hotel itself seems to be preety good but since we checked in around 11pm and checked out around 7am and we literaly went there to spend the night, we disn't have the chance to have a better idea of the hotel. What we do know is that the room was very clean, kitchen is set up with all the... More

Was this review helpful? Yes 2
Michael S, Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Gilopes, At Legacy Vacation Club, we are committed to providing a quality resort along with exceptional customer service. We value the comments of our guests to keep us at our best. Your comments regarding issues encountered during your check in process have been reported and communicated with our Front Office and Security management team. Please know management will take... More

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Additional Information about Legacy Vacation Resorts-Lake Buena Vista

Address: 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Vacation Resorts-Lake Buena Vista 3*
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Also Known As:
Legacy Vacation Resorts-Lake Buena Vista Hotel Orlando
Celebrity Resort Orlando
Celebrity Hotel Orlando
Celebrity Resorts Lake Buena Vista

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