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Legacy Vacation Resorts-Lake Buena Vista

8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
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Legacy Vacation Resorts-Lake Buena Vista
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Ranked #176 of 327 Hotels in Orlando
A recent review
4 of 5 stars reviewed 1 week ago
natalialopez2
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192 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is a great stay for the price. Most important thing of all this place was CLEAN which is hard to find in highly touristic areas. Stayed in a two bedroom suite. It was roomy and had all the amenities one would expect. It is close to many restaurants, disney and other points of interest. Unfortunately although i wanted... More 

Was this review helpful? Yes 1
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, Dear Guest, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your... More 

1 review
1 of 5 stars Reviewed 1 week ago

Upon arrival and check in, there were roaches inside the wet bar and one of the mattress was in poor condition and unacceptable. The next day all issues very reported and assigned to another room with some hesitation. Overall, the resort needs upgrades and maintenance. Even though the price was slightly higher compare with other resorts and hotels in the... More 

Was this review helpful? Yes
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Lourdes M, Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently We're very concerned we failed to provide you with the service, amenities, room and resort appearance which... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I just found out that I have been charged an additional levy for cleaning! The receptionist 'Melody' confirmed at first booking that 2 cleaning visit will be free for the 16 days stay... We had to wash our own towel and bedsheets!!!!!!! Also the bathtub is unsafe and slippery . The furniture and accessories are dated. he rate being charged... More 

Was this review helpful? Yes 2
Julissa M, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Fradchowco, Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently We're very concerned we failed to provide you with the service, amenities, room and resort appearance which would... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When i went to the hotel with hope that i will have a great time with my family but it went downhill. The service was dreadful because the secretary was useless and unhelpful and we had to come back and renew the card and it was the first day! Throughout the whole time I stayed, which was two weeks we... More 

Was this review helpful? Yes 2
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Francis C, Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently We're very disappointed that our services didn't meet your expectations. We are a timeshare resort and the... More 

Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff went out of their way to be friendly and helpful. Although there was a sign to have their free breakfast to listen to their timeshare spiel, there was no mention of it or push which was welcome. The pool was small and packed! They put movies on a big screen at night and there were lots of people... More 

Was this review helpful? Yes 1
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Guest, Thank you for your feedback. Our goal is to ensure that every guest has a positive vacation experience and we want to remedy all that should be. We sincerely apologize for not fully meeting your expectations and having left our resort with a less that positive experience. We do appreciate and hope you might reconsider vacationing with us... More 

Fort Lauderdale, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arived Thursday the March 19th around 4p and the room was great! We changed our clothes and headed to Downtown Disney. We got back to the room around 1030p to find the room infested with mosquitos and not just a few but 30+. So I called the front desk and they sent maintenance up asap. Once they got to... More 

Was this review helpful? Yes 2
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear alisa0821, Thank you for choosing to vacation at Legacy Vacation Club and for the positive feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next... More 

Belo Horizonte, MG
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was travelling with my parents, my wife, and children. We have a great time there. Quite spacious place! Very polite and helpful staff (mainly José: a very kind person). Although it is not really a resort, i'd recommend it to everyone!

Was this review helpful? Yes
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear RuxR7, Thank you for choosing to vacation at Legacy Vacation Club and for the positive feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next... More 

bath, on
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 11, 2015

we spent five days at this resort. Initially we booked a studio suite. we found it too small, so asked about an upgrade....the resort was full the first night, but they accommodated us the second thru fifth night. The one bedroom was great, roomy, lots of closet space and very clean.the kitchen was very well equipped, better than the Disney... More 

Was this review helpful? Yes
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Thank you for choosing to vacation at Legacy Vacation Club and for the positive feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely,... More 

Northridge, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

My fiancee and I decided to have a romantic few days away. Beautiful bed surrounded by mirrors by the headboard, and large jetted whirlpool tub (wink! Wink!!). We stayed in the one bedroom B unit, and in the A unit was a young couple with a new baby. We could hear that baby scream at the top of his lungs,... More 

Was this review helpful? Yes 1
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Anne S, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next... More 

Columbus
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

We stayed here one night and was very surprised by the inside. The outside of them look ok but when we walked in it was beautifully decorated it had a lovely leather sofa and glass coffee table with up to date flat screen TVs. A full kitchen with all the utensils that you would need. Bedroom was also beautifully decorated... More 

Was this review helpful? Yes 1
Julissa M, Public Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this review

Dear Lovin_life91, Thank you for choosing to vacation at Legacy Vacation Club and for the positive feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next... More 

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