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BEST WESTERN Lake Buena Vista Resort Hotel

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2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,817 reviews from our community

Traveler rating
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877
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
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There are newer reviews for BEST WESTERN Lake Buena Vista Resort Hotel
See the most recent reviews
Stoney Creek, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

My wife and I just returned from the Best Western and I must say that we had a great stay. When we arrived I asked the nice girl at the desk if there were any free upgrades and she gave us a room with 2 Queen beds, a refrigerator, microwave and a great view of downtown Disney and Epcot. Our... More 

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. I just wanted to say thank you for writing and letting us know how much you enjoyed your stay with us. We hope to see you again soon. Mike More 

Swansea, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 4, 2013

We stayed here later last year and requested a room with views of Downtown Disney. We could also see Epcot's Spaceship Earth in the distance - and after dark, (although several miles away) the firework displays were visible from the theme-parks. The staff were nice, so (all-in-all) it was a very pleasant experience.

Was this review helpful? Yes 2
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Thank you for your comments about your recent stay with us. We appreciate you taking the time to let us know about your experience. Mike More 

Ocala, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 2, 2013

My husband and I stayed just one night here but truely were happy with it. The shuttle to Disney saved us parking fees and dealing with the traffic. The desk manager, Ken, was gracious and friendly and fast and informative checking us in. I wouldn't suggest the AAA free breakfast. It wasn't that good. I would opt for the buffet... More 

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi, and thanks for taking the time to let us know about your recent stay with us. We hope we see you again soon. Mike More 

Fort Wayne, Indiana, Usa
1 review
4 of 5 stars Reviewed May 2, 2013

The "Free Shuttle" to the Disney Parks isn't free and it isn't a shuttle. It's a city bus minus the graffiti that stops at three hotels on the making for a really crowded trip. And it's not free because you're charged a resort fee that you don't know about until you check in. Seems like the staff, though very nice,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. Thank you for taking the time for writing about your recent stay with us. We appreciate all feedback and always try too use both good and bad as a way of improving our guest experience. Mike More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2013

We just came back from our stay, and we couldn't have been happier with this hotel. The price was perfect for us, we paid $79 a night and the hotel completely exceeded our expectations. The staff were very friendly. The hotel was extremely nice, clean and well kept on both the inside and outside. The bathrooms in the lobby were... More 

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Thank you for taking the time too review our hotel, and we are very glad to hear you enjoyed your stay. We hope to see you again soon. Mike More 

Burlington, Canada
Top Contributor
71 reviews 71 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 1, 2013

I stay in Bestwesterns primarily in both Canada and the US for business and leisure, currently as a Platinum Rewards member, after my next stay I will be Diamond Rewards member. The BW is a great brand, I stay at the Hilton if there is no BW available in the area. This BW is not like any other I have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello, and thank you for taking the time to let us know about your recent stay. We will use your comments as a training oportunity to hopefully improve and make future guest stays a magical experience. Please contact me directly if you decide to come back. Mike More 

Melbourne, Australia
Top Contributor
82 reviews 82 reviews
79 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 30, 2013

We stayed in this hotel for a week last year. Our room was spacious but furnishings were quite old and dated. We had a room facing the main road and highway, hence it was quite noisy even with the windows closed at night. The hotel charges a Resort fee as a way for covering up the "free" shuttle costs to... More 

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. Thank you for your review of your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both good and bad, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,... More 

Clifton, New Jersey, Usa
1 review
5 of 5 stars Reviewed April 24, 2013

We had a wonderful experience at theBest western. We had stayed there once before and were so pleased with it that we chose to stay there on our family vacation. The entire staff was always curtious and helpful. We would absolutely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello, and thank you for review of your recent stay. I'm so glad everything was to your satisfaction. We will look forward to seeing you again soon. More 

Seattle, Washington
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 24, 2013

Here for 3 nights for a business conference at a nearby hotel that was full. First impression of the place was that it was near empty when I checked in (middle of the week). Still, that made it nice and quiet. A fine lobby, and clean room, and decent housekeeping, but the room itself could use new carpet as it... More 

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. Thank you for taking the time to review your recent stay with us. We appreciate your comments and concerns, and will follow up with the appropriate people in hopes to make things better for future guests. As for the resort fee that you mentioned, it is a fee in lieu of charging for things like self parking(which all the... More 

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