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BEST WESTERN Lake Buena Vista Resort Hotel

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2000 Hotel Plaza Boulevard, Orlando, FL 32830
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1 room 1 adult
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BEST WESTERN Lake Buena Vista Resort Hotel
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2,263 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Lake Buena Vista Resort Hotel
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Highland Beach, Florida, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

I stay at this hotel once a month for business and pleasure and it feels like a home away from home, excellent staff, clean and very friendly . It is in a great location to disney and universal and right near highway. Shyla at front desk is an excellent staff member and treats me like family, Kristin is also an... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Ilene A
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

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Ocala, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

The value for your dollar is great at this Hotel. We saved more than half of what we would've paid per night at a Disney Resort and this hotel is very close to Downtown Disney. The employees were all very friendly and accommodating. We were upgraded upon check-in and received free breakfast. It was the normal Continental Breakfast, but I... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Shareefa P
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and glad we were able to help make your stay a good one. We look forward to seeing you again soon. Regards, Youssef B Front office manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

Great hotel ; we have been staying here since the 80s. Good value, nice staff, good location, comfortable beds. The hotel is easy to drive to and has good parking, is in walking distance to Down Town Disney. Nice restaurant for breakfast and dinners,good value.

Review collected in partnership with Best Western

Helpful?
1 Thank 833ronalds
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

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Dubois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

Other than a/c being not adjustable and freezing most of the time because is preset to 72 and if you touch it, it will run nonstop cold. The room was very clean and plenty of towels, Had a fridge which did not expect, room was up to date, very clean, internet ran great for my home schooled girls. Balcony was... More 

Review collected in partnership with Best Western

Helpful?
1 Thank David F
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

David, Thank you for taking the time to provide feedback from your recent stay with us. We are pleased to know that your visit was a good one and appreciate your positive comments regarding our location and amenities we offer. We hope to see you again next time you are in the Disney/Orlando area. Best Regards, Katrina Guest Relations Ambassador More 

Tampa, United States
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 9, 2014

Had a great experience here; stayed for just a couple of nights and received a complimentary upgrade to a Disney-view room and were able to see three sets of fireworks! The facility is very clean and the rooms are nice. No hairdryer, but was no big deal and wasn't planning to use it anyway (but probably helpful for someone to... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Amanda A
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and glad we were able to help make your stay a good one. We look forward to seeing you again soon. Regards, Youssef B More 

Helsinki, Finland
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed May 9, 2014

Room was clean and more spacious than I thought from photos at BW website. Loved the balcony facing the Disneyworld on 11th floor. Staff was very friendly and polite ( room service, shuttle bus driver and reception ). Free shuttle service was good extra to our lovely one night stay at this hotel. Only negative thing I have to say... More 

Helpful?
2 Thank nadlap
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Thank you for taking the time to let us know about your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say. Sincerely, Youssef B More 

GRAND HAVEN
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 8, 2014

Very helpful staff, room was spacious and clean, beds were yummy, busses to Disney parks were great.. The view from 1608 was nice, From our private deck (accessible!) you could see the Disney fireworks... (Only negative.. concierge seemed a bit overly zealous)

Review collected in partnership with Best Western

Helpful?
1 Thank SUSAN K
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. Thank you for your review of your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both good and bad, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

excellent accommodation with very courteous and helpful staff. prices were comparable with other hotels of the same quality. free bus transportation to Disney sites was appreciated ans was a factor in choosing Best Western.

Review collected in partnership with Best Western

Helpful?
1 Thank David A
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one. We hope to see you again soon. Thanks again Youssef B More 

Grand Prairie, United States
1 review
3 of 5 stars Reviewed May 2, 2014

We had dinner at the restaurant on April 29th. We ordered shrimp fajitas and beef fajitas. We waited 30 minutes before the meals were provided. The meals were cold because they were waited at the kitchen for too long. The shrimp fajitas was more expensive, $13.99. We found only four shrimps in the meal. We talked to the manager at... More 

Review collected in partnership with Best Western

Helpful?
Thank Yuduo Z
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. I appreciate you taking the time to let us know about your recent stay. We attempt to deliver a good stay at a fair price to all of our guests, but we obviously did not meet this goal with you. I apologize for that. We will use the things you mentioned as a training opportunity for the departments involved,... More 

New Port Richey, Florida
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 30, 2014

We had read some rather bad reviews on Booking.com after we made our reservation, so I called the hotel directly to get some info from them. After speaking with the Front Office Manager, I felt better about everything so we decided to keep our reservations and go. We arrived early and was greeted most pleasantly by Shayla at the front... More 

Helpful?
3 Thank Maggieeast
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Mrs. Eastman, It was an absolute pleasure having you and your husband as a guest's in our hotel recently and would like to thank you for taking the time to provide feedback about your visit. We are very pleased to know that your concerns were addressed before arrival and your stay was a good one- being able to use many... More 

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