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BEST WESTERN Lake Buena Vista Resort Hotel

3.0 of 5 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Lake Buena Vista Resort Hotel
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Florida
Top Contributor
56 reviews 56 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 7, 2013

We got an internet deal on a pretty nice 16th floor room overlooking a lake with Disney World in the distance off the balcony. The room itself was your basic motel grade room. The bathroom was adequate with only one very small bar of soap provided. The place was clean and neat but the hotel needs to be upgraded or... More 

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi, and thank you for letting us know about your recent stay with us. We hope to see you again on your next visit to the Disney area. Thanks again. Mike More 

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 4, 2013

Upon our arrival we were so excited. Check in took a while. We booked through AAA. Our room as we entered had a strong smell of Clorox. It's now 8:16 and the room still smells of bleach. While I appreciate knowing the bathroom was disinfected my nose says otherwise as I am stuffed up from the fumes. We went down... More 

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. I'm hoping you are able to read this while you are still at the hotel. I would like to discuss any issues you are having in person, so I can try and prove to you we are better than you discribe in your review. I will try to locate you here at the hotel. In the meantime, I apologize... More 

St. Petersburg, Florida
Top Contributor
61 reviews 61 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 3, 2013

For being a Lake Buena Vista(Disney Property) hotel this was sad. Run down, old, dank. The room is plain nothing room with no exposed outlets(modern electronics I guess haven't been considered here yet). The bathroom was the biggest disappointment, it had cheap consumer grade fixtures that looked like someone ran down to home depot to pick them up. The facet... More 

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Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello, and thank you for taking the time to review your stay, even though it seems we did not meet your expectations. We will use your comments as a way to hopefully inprove, so future guests might enjoy their stay. I apologize for yours not being up to our normal standards. Sincerely, MIke More 

Lawrenceville
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2013

We visited this hotel during the holiday season to enjoy Disney World. We are always looking for the best balance of being close to the Disney action and saving money for things other than a hotel cost. The Best Western was fantastic. The rooms were spacious and the beds were fantastic. I have three kids and it was so nice... More 

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Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Thanks for taking the time too let us know how much you enjoyed your recent stay with us. We really appreciate it ans look forward to seeing you on your next visit. Sincerely, Mike More 

Rockford, Illinois, Usa
1 review
2 of 5 stars Reviewed May 29, 2013

I was unable to regulate the thermostat in my room, and despite two trips to the front desk no one ever came to fix it. The fan was also blowing loudly the entire time, throwing freezing cold air into the room. I had to keep the balcony door wide open to draw in some heat from outside.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello, and than you for letting us know about your recent stay with us. I apologize that the room temperature was not to your liking. I will follow up with the engineering dept, so hopefully we can help the next guest enjoy a comfotable temperature setting. We hope to see you again soon. Sincerely, Mike. More 

Belém, Brasil
Contributor
16 reviews 16 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 28, 2013

I got it at a "name your own price at Priceline" with a $10 discount, so it was really a bargain to stay at this hotel. As I always do with hotel reviews, here go the pros and cons: Pros: Excellent location: near downtown Disney, lots of restaurants, stores, one of the Premium outlets, the Lake Buena Vista outlet, and... More 

Was this review helpful? Yes 1
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Just wanted to thank you for taking the time to write a review. We do appreciate all feedback. I also wanted too let you know the reason for the resort fee. All the area hotels charge a resort fee, and in fact they are all higher in price and with them parking is extra(up to $12 a day). We... More 

Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2013

The location of this hotel is excellent- right in the heart of Downtown Disney. They offer a shuttle to all of the Disney parks as well as Downtown Disney Marketplace. The shuttle is also the first pick-up (it services 4 downtown Disney hotels), so you are guaranteed a seat. The shuttle picks up at 30 minute intervals. We've stayed at... More 

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Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello. Thanks for taking the time to let us know about your stay. Hope to see you again soon. More 

Galveston Island, Texas
Top Contributor
55 reviews 55 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 25, 2013

I went to WDW for my birthday week in April. This hotel is on Disney property although not run by Disney. The Disney company has inspectors that came by each day to make sure the hotel was in compliance to their guest rules. I saw them there and know this is a fact. The people or staff at this Hotel... More 

Was this review helpful? Yes
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hi. Thanks so much for taking the time to tell us how much you enjoyed your stay. We do appreciate it. Hope to see you again soon. Mike More 

Navarre, Florida
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 23, 2013

We stayed here cause its only a 10 minute walk to Downtown Disney. The hotel was okay. The beds were too hard for me. The shower was good. We booked and had continental breakfast, thats a joke. It was a piece of fruit, bread, juice. It said on the card you can upgrade breakfast for 8.00 per person, we did.... More 

Was this review helpful? Yes 2
Mike B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Hello, and thank you for taking the time to let us know about your recent stay. We take allco mments seriously, and use them as an improvement tool for future guests. Thank you again and we hope to see you back soon. Sincerely, Mike More 

South Florida, Florida
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 22, 2013

For this trip the location and low cost trumped anything else, so we reserved 1 King room at this hotel. Much to my surprise the hotel was kept very clean, staff was very pleasant, and our room was quite spacious and comfortable (with a balcony!). Even though there are many guests flowing through the hotel, many with kids for Disney,... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western
Hotel Style:
#124 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
#126 Business Hotel in Orlando

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