My husband and I stayed here for 2 days during March break. First, expect a valet to offer to park your car--and yes, pay $10 +. After asking for a room facing Epcot, we were told if would be an extra $20--didn't bother. After arriving at our room, there was a hole in the spot where the fridge and microwave... more

stayed here for the last 10 years so its like home from home staff really friendly more

My husband and I travel frequently and stay in Best Westerns. This is the 2nd dirtiest hotel we've ever stayed at in our life, and we've been all over Mexico and the USA. There was a dark red stain on the bedding, everything that wasn't a countertop was covered in a thick coat of dirt and grime. The air vents... more

Overall average experience at this property. Front desk staff during checkout was unprofessional - unkempt, hair still wet from recent shower was the apparent norm this morning. Rooms were average, beds good, some pillows were lumpy and not usable. Coffee maker was broken; took 3 phone calls to the front desk to get it replaced 12 hours later. Room heat... more

My boyfriend and I spent 1 week at this hotel March 6-13. Don't believe the other reviews that scare you into believing this is a roach motel.My room was very clean and spacious. We did have a problem with the AC not working, but we contacted the front desk and the problem was resolved fairly quickly. Although we didn't have... more

For a Disney Hotel this place is un-kept, delapidated and the front desk staff makes you feel like you are a bother to them. I am a Best Western employee and thought I would be treated like any other quest even if I did get an employee rate, but just getting that rate was like pulling teeth to them. They... more

We enjoyed our stay at the Hotel and would not hesitate to stay there again. Buses to Disney parks were a plus, all the staff were friendly and helpful, some of the employees at the front desk could learn to wear a smile when you just arrive after a long trip nothing is nicer and says more for your Hotel... more

My family and I stayed here for one week in February-March 2010 to visit the Disney parks. The biggest plus is the shuttle service to the parks. There are two buses, each servicing two of the parks. One goes to Epcot and Animal Kingdom. The other Magic Kingdom and Hollywood Studios. The buses run on Route B, which also services... more

The room and hotel was beautiful and comfortable. The location was convenient and the bar was great; however, a day after checkout, an unexpected, unexplained $20 charge was charged to my card. more