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BEST WESTERN Lake Buena Vista Resort Hotel

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2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,966 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vero Beach, Florida
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for New Years Eve on December 31, 2014. The location to Downtown Disney is great. An easy fifteen minute walk from the hotel. They even have a shuttle bus stop, that takes you to all the Disney Theme Parks, free of charge. Our room had a balcony, which made it very nice for us. Great spot for... More 

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Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

While this was a reasonably priced hotel on Disney property, and included free shuttle service to the parks, as a hotel rated 3 stars, I expected more. Unfortunately, there were a variety of problems: 1) Air conditioning was not up to the task. While it worked, it never got the room cool, simply not warm. After days in the parks... More 

Was this review helpful? Yes 1
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

dear Joel, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. I would like to apologize for any inconveniences that were caused. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

Seattle, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel, with a nice heated pool. Even though it was hot out the heated pool was nice! The maid for our floor was extremely nice, my daughter got sick on the bed three different times. She was so helpful and always asking if we needed anything! Would stay there again!

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Katie, Thank you for letting us know you enjoyed your recent stay with us. i hope your daughter is doing better now. We appreciate you taking the time, and hope to see you back soon! Best Regards, More 

Bronx, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

I arrived on 6/23 at 2:30ish & James was quick to Check us in & was super friendly/helpful, we LOVED our room.. The only issue I had was that I felt the prices in the help urself dinning area was over price I got 1 waffle, 2 pieces of toast, 1coffee & a OJ & paid almost $20.00, sorry but... More 

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Carmen, Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the... More 

Grand Rapids, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Best Western for $69 a night through Book-It. At that price, this was a great property. I was aware of the resort fee for the wi-fi and shuttle service, so it was inconsequential. I've been traveling a lot the past few months and just wanted a quick, inexpensive trip. We flew on Allegiant into Orlando-Sanford and... More 

Was this review helpful? Yes 2
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Julia, Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the... More 

Jacksonville, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The Best Western has the potential to be a really nice hotel, but unfortunately it just misses the mark. The hotel and grounds them self are nice, but tired and just short of being well kept. The staff for the most part were friendly, especially in the attached restraint, but the front desk was unorganized and on the slow side.... More 

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

I appreciate you taking the time to let us know about your recent stay. We attempt to deliver a good stay at a fair price to all of our guests, but we obviously did not meet this goal with you and I apologize for that. We will use your feedback as a training opportunity for the departments involved, in hopes... More 

Isle of Man, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Well, where do I start. It took 45 minutes for them to find our booking, then we were put in two rooms on the 3rd floor, which had a lovely view of the air con units, which sounded like they were trying to lift the hotel off its foundations - the upshot being we had no sleep so I went... More 

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Helena, AL
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Check in was easy. Free parking. Our room was fairly clean. There was a sticker stuck to the bathroom counter, so I don't know if that was cleaned. The beds were clean. Our air conditioner worked fine. The water in the shower would switch from hot to cold every time we took a shower. The shuttles only had two pick... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for one night. We requested a Disney view. (Paid a little extra) Our request was granted. My son absolutely loved the view. You can see DTD, Epcot, and even the Contemporary Resort from your balcony. As far as the hotel itself, I feel like it was a great value. It was clean. The pool was great.

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Miami, United States
1 review
1 of 5 stars Reviewed 1 week ago

I got to the hotel to check in, and the lobby was full of people. Its looked like chaos. I go to check in, and go thru the motions. AFTER I check in, pay, and go thru everything, the check in person tells me that the hotel has no power. I guess the lobby was on a generator. He says... More 

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