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BEST WESTERN Lake Buena Vista Resort Hotel

3.0 of 5 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,567 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooksville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel for close to 10 yrs. We are treated like family from the time we arrive to leaving. The Downtown Disney view is spectacular!!! The bus service to and from the parks is great. This hotel is walking distance to restarants and shopping. We would not consider any other place to stay for relaxation but... More

Review collected in partnership with Best Western

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Portland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Overall staff were helpful rooms clean and room service prompt. This hotel is situated in close proximity of all atractions shuttle buses to all of Disney parks but no shuttle to Universal Studios. This hotel dosn't have continental brekfast so plan on buying it down stairs or drive 1/2 mile to the waffle house exalent place to eat.They also have... More

Review collected in partnership with Best Western

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Royal Palm Beach, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

They booked my reservation even though they were sold out which caused a 5 hour ordeal to get another room at a different hotel. Then when I came back for the second night of my stay the AC would not shut off in the room causing it to be an ice box. When they manually shut it off, I asked... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Ronald, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I would like to apologize for any inconveniences that were caused. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our first stay at Best Western in Orlando & we were very pleased with our & experience. We would highly recommend this property to family & friends. Staff was friendly, helpful & professional. View from our balcony was awesome & buffet breakfast was excellent. We do intend to return to this hotel in the near future. Manager Steve... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Judy, Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager More

Tirana, Albania
Contributor
17 reviews 17 reviews
9 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I will preface this review by saying when I travel, my hotel is where I sleep. I prefer hotel with a great location, cleanliness, and security. Best Western Lake Buena Vista has this. However, the housekeeping staff needs to be reprimanded severely by management! Twice I have had to track down housekeeping and ask to have my room cleaned and... More

Was this review helpful? Yes 2
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The visit was wonderful. Staff were welcoming and friendly. Always had a hot dinner - not matter how late it was. The shuttles were on time and it was great not to have to drive. Breakfast was delicious and a great start to the day. Refrigerator and microwave in room were very helpful. Would have liked a shuttle to Downtown... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Robert, Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager More

Panama City, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was our third stay at this hotel and it was a great stay. Thanks to Shyla and these other helping hands, heads and feet. Martina Casey Lydia Anita Cynthia Vicki Jean The staff at this hotel is really what keeps us coming back. It's like coming home after being gone for a long time and everyone is glad to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon. Best Regards, -Youssef B Front Office Manager More

Halifax, Canada
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great 1 night stay at this hotel!! We had a room on the 11th floor overlooking Downtown Disney and it had a great fireworks view and a cute little balcony! Room was very clean and the service at the counter was great! Free WIFI but breakfast is NOT included. We were given a coupon for a percentage off the breakfast... More

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Roy, I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon. Best Regards, -Youssef B Front Office Manager More

JACKSONVILLE
Top Contributor
56 reviews 56 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed four nights and our disney view room was excellent except the patio door was so hard to open i could not open it by myself. The hotel is understaffed had to track down a bus boy to get a bartender in the bar, no one to check you out in the little market. Nigel at the waffle station is... More

Was this review helpful? Yes 1
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,... More

Alexandria, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Best Western Lake Buena Vista Resort was definitely worth what you pay! The staff is super friendly and very welcoming. The shuttle to the parks is decent. My only complaint would be the bus stations at the parks aren't covered so you have no choice but to wait in the heat without shade. And depending on the time you leave... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager More

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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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