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BEST WESTERN Lake Buena Vista Resort Hotel

3.0 of 5 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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1 review
4 of 5 stars Reviewed yesterday NEW

I have stayed at many BW, they are all very good, so is this one except for the very noisy heater, temperature dropped from 70's to 40's at night, we could not sleep and turned off the heater, my husband caught a nasty cold as a result. The view from our balcony was magnificent, we saw nightly fireworks from Epcot... More

Review collected in partnership with Best Western

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Sarasota
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We were here one night for business. This is a very old property and although it's been refurbished adequately, the original structure still has integral issues (being a triangular shape). We were on the 16th floor and as far away from the elevators as possible, but still heard & felt them every time they were used. The staff said that... More

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Lancaster, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel. The room was spacious and comfortable and exceeded my expectations. The staff was courteous and attentive. I was given a 12th floor room overlooking almost all of Disney where I used to work...beautiful view of which I had never seen before. VERY convenient walking distance to Downtown Disney without having to fight the traffic and construction. I would... More

Review collected in partnership with Best Western

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I came down to Orlando and stayed here in October for his bday and our 1st wedding anniversary., and then again in November for my birthday. Both times that we have stayed here, we were treated wonderfully. Our room was always immaculately clean and comfortable. This hotel was great, especially for the amount we paid. I would... More

Review collected in partnership with Best Western

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We booked a 4 night stay through Expedia and got a good deal; we stayed at neighboring Buena Vista Palace 2 years ago. The hotel was nice for the value. The TV didn't have much of a selection, but we weren't in the room much. Also there was no outlet for phone or whatever else by the night stand. There... More

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,... More

Hollywood, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff of this hotel made the stay more than enjoyable. If I needed anything at all, they were extremely accomodating. There were several instances when I did not even ask for assistance, but they initiated the help.

Review collected in partnership with Best Western

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thanks you for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon! Best Regards, --Youssef B Front Office Manager More

florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Only 2 minor issues. No outlets near nightstand had to plug in phones on other side of room . first hotel ever stayed at with no room safe Other than that great hotel. Will stay again Very close to downtown disney. Free shuttle. Beds were super confortable

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager More

Bryan, Ohio, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Our room was very noisy but we were next to elevator doors. Had to put towel at bottom of door to cut down on the noise but still hear all night. Air condition was not adjustable set at 72 made room very cold. Plugs were lose, felt unsafe to use. Tub faucet dripped entire time. Bathroom sink fixtures very lose.... More

Review collected in partnership with Best Western

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Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Michael, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that... More

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is average but parts are outdated. Tthe price was responsible for being a Disney Good Neighbor hotel but you don't get Disney extended hours. The outlets in the room were in need of repair. I tried 6 separate outlets to charge my electronics. The staff in the bar, store & cafe were all very nice and helpful! The... More

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. I truly hope you will give us the chance to prove our hospitality,... More

Fleming Island, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

We had everything go wrong from a light with a short, A/C that didn't work properly and in the morning, no A/C or heat. Water leaking from the ceiling in the bathroom. Not what you'd expect from a hotel in the Disney World Area. Wouldn't recommend this hotel to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Robert, I appreciate you taking the time to let us know about your recent stay. We attempt to deliver a good stay at a fair price to all of our guests, but we obviously did not meet this goal with you and I apologize for that. We will use the things you mentioned as a training opportunity for the departments... More

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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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