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BEST WESTERN Lake Buena Vista Resort Hotel

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2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
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BEST WESTERN Lake Buena Vista Resort Hotel
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1,999 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
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  • All months
    (1999)
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    (544)
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Blaine, Minnesota
2 reviews
2 of 5 stars Reviewed yesterday NEW

Freezing cold air conditioning, non-controllable hot water in shower, no washcloths. Room was clean. Had to ask for a shower curtain. Coffee packets were not replaced. This is an old hotel and fairly well kept up. I was told that ther was nothing they could do about the air conditioning. It was all the little things that were so irritating.

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Jacksonville, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here several times, both on business, military travel and vacation with family. Great location and very clean hotel. Need to work on service, though. The front desk and Marketplace really should NEVER be without an employee. However, this seems to be the norm here. I waited at the front desk twice with no one present. Same at the marketplace.... More 

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Terrell
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Picked this hotel through a discount service, but did not regret it. Staff was friendly upon arrival and very helpful. Reasonable pricing. The view was GREAT! Could see 2 or 3 parks from balcony and could see the fireworks every night! Food service was good, and the gentleman that worked during the breakfast hours was wonderful!! Rooms were clean and... More 

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CONYERS
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Overall, the hotel and room were clean, but it is obviously an older hotel. Some of the outlets in our room did not work and the room didn't have a microwave. I would probably stay again, but I would check around for better hotels before I book.

Was this review helpful? Yes 2
Lithia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel was great except the A/C in the room never got cool. But very clean and convenient location. Loved the view from the balcony. Valet parking reasonably priced. Nice pool area as well. Good hotel for the price.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check-in was quick and guy on reception very friendly and welcoming. Room on 16th floor with amazing views. Spacious room, very clean and smelled fresh every day. Had no safe, but once informed, one was sent up immediately. Restaurant, Grill bar and Cafe were excellent, food was made to order and for a hotel restaurant was reasonably priced, staff very... More 

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Greenville, South Carolina
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a standard, no frills hotel that is within walking distance to Downtown Disney and provides a shuttle service to all of the parks (as well as to Downtown Disney). It also has free on-site parking which is a huge plus if you are driving in and want to be able to use your car to get to some... More 

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Covington, Washington
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were at this hotel seven years ago and were pleasantly surprise by the improvements. The bathroom had upgraded and the beds were more comfortable. We still enjoyed the buses that took us to the parks and Downtown Disney. The breakfast Buffett was better than average. Dinners at the restaurant were moderately price considering your at a resort. The staff... More 

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Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a few times over the years. It definitely has improved now being a Best Western. Only a few complaints...it's not a resort. It's a decent hotel so I am not happy about paying the $14/day "resort fee". One bed in our room was completely sunken in toward the end of the bed. Maintenance came... More 

Was this review helpful? Yes 1
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I have been coming to this hotel for about 10 years, love the location near everything and great views from the 18th floor. I have never been disappointed the price is right, staff great and very clean rooms.

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Hotel Review Summarization

What travelers say

  • Downtown disney(39)
  • Pizza hut(10)
  • Very nice(7)
  • Continental breakfast(5)
  • Breakfast buffet(4)
  • Theme park(4)
  • Friendly and helpful(3)
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