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Sheraton Suites Orlando Airport

#96 of 332 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
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7550 Augusta National Drive, Orlando, FL 32822
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Breakfast for 2 Included
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Sheraton Suites Orlando Airport
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693 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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World
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I had to be close to airport for an early flight next day. The girl at the desk had the personality of a wet rag. Informed me that the traditional hotel parking field is subject to a 10$ nightly fee. Ridiculous, thats such feeing the customer to death. They then will retort that they can give it as platinum amenity,... More 

Was this review helpful? Yes 1
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

Please allow me to apologize for your dissatisfaction with your room and our Front Desk Service. I would truly appreciate the additional feedback of your room number and stay dates in order to address the issues as efficiently as possible. We enjoy an extremely high percentage of SPG guests on a daily basis, and consistently receive satisfaction scores from SPG... More 

Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The perfect stay close to the airport, the staff is friendly and helpful, the rooms are nice and clean, though there is not enough light in the rooms; self-service breakfast buffet has quite a variety to offer (different fruits, different breads, salmon, yoghurts, cereals, ....); gym is good. Pool area is nice (half-indoor, half-outdoor). Though, they ask for parking-fee. I... More 

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Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Suites in Orlando for a nearby conference. The hotel staff was friendly and helpful. The room was clean and spacious. There are many restaurant choices close.... even within walking distance. The hotel is very close to the airport and there's a shuttle for convenience. I highly recommend Sheraton Suites and will stay there on return... More 

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Riverside, California
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My elderly mother was travelling home to NH to visit relatives when her flight to Baltimore was cancelled out of Denver & she was rerouted to Orlando with an overnight stay. Of course I immediately sprung into action to insure that she had a decent place to lay her head after a long day of travel (I took her to... More 

Was this review helpful? Yes 2
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

I am delighted to hear that you felt that your mother was well taken care of despite her travel plans not turning out as intended. We thank you for the opportunity to demonstrate our passion and desire to create personalized experiences for each of our guests. We look forward to meeting you and the chance to wow you with the... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel has done a good job in the renovation leaving a fresh impression throughout (unlike other ones that is only decent in the lobby). The inside court room facing the pool is a must if you want quieter environment but of course leaving the occasional airplane landing noise which is reasonable despite 4 miles from MCO airport. The suite layout... More 

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greenwicn
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night before returning back to the UK. We checked in late and the receptionist helped me locate the car hire place as well as phoning to see if they could bring me back to the hotel. The room was huge with two large double beds with the most comfortable sheets, duvets and pillows you can imagine,... More 

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Belfast, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy to find hotel short distance from airport...Excellent suite ...lots of room ...two queens beds in the most comfortable beds i have slept in a while ...good facilities for making tea coffee ...very quite ...good food on site and Excellent breakfast...would recommend before a jouney are returning to airport

Was this review helpful? Yes
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

We are delighted to hear that you were so pleased with our amenities and appreciate your recommendation! Our Sweet Sleeper Beds are exclusively designed for Sheraton Hotels and enjoy a reputation of superior comfort. It was nice to read that you were able to enjoy our excellent breakfast and have passed your compliments to our Chef. We look forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I would like to say a big thank you to Mr Carlos Vecco, he's a nice technician and his very knowledgeable ! The staff members were nice also. Clean hotel, clean room!! I would recommend Sheraton suites Orlando airport to anyone. It's fancy but not too pricy !

Was this review helpful? Yes 1
Ocala, Florida, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife travels a lot for her job. Whenever possible we stay near the airport of Orlando, Florida the night before to spend some time together before she leaves. Our stay at the Sheraton on the other hand, was hands down the worst. I'm glad I only needed the hotel room for one night, because in the middle of the... More 

Was this review helpful? Yes 4
Jaime I, Manager at Sheraton Suites Orlando Airport, responded to this review

As Chief Engineer my team and I certainly strive to have every piece of equipment functioning properly at all times, and while we regularly exchange and service our A/C units, there is always a slight possibility for something to malfunction. Please allow me to apologize for the inconvenience you have suffered, especially during such an inopportune time of night. The... More 

Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good location and extremely clean hotel. Nice hotel lobby with plenty of computers to be used by guest. Breakfast and parking ($10 pn) are not included with hotel rates. You will have to pay extra for both.

Was this review helpful? Yes 1
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