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Sheraton Suites Orlando Airport

#93 of 329 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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7550 Augusta National Drive, Orlando, FL 32822
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Sheraton Suites Orlando Airport
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676 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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5 of 5 stars Reviewed 2 days ago NEW

I love it every time I stay here in this hotel!! Its always clean and the staff is super friendly! Anything you need is only a phone call away with these wonderful people! On my last visit, about a week ago, Carlos was such a huge help! Had a situation in my room and he made one call and they... More 

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3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a very nice property in a beautiful setting. The rooms were spacious, the beds very comfortable. I generally have trouble sleeping in hotel beds, but these felt so comfortable. A couple minor maintenance issues, but maintenance was up to fix them almost immediately. The maintenance guy, Carlos Vecco, was very accommodating, very professional and very eager to help.... More 

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Fort Pierce, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

Spent one night before taking a trip and one night after our trip at this Sheraton Suites by the airport in Orlando. The room was clean and bed was comfortable. We were able to leave our car parked there for the week we were gone and it was safe and secure. The staff was helpful and coffee maker was appreciated... More 

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5 of 5 stars Reviewed 5 days ago NEW

I had an issue with my room where the AC wasn't functioning properly. A tech was sent right away to my room and when it was determined the AC couldn't be reset he Immeidately called the front desk to have me moved into another room. Carlos even helped me with my luggage. It's service like the one Carlos Vecco provided... More 

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Columbus, Georgia
1 review
1 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at this hotel for a mini vacation after our wedding. I chose the Sheraton because in recent stays I've had a great experience but this one not so much. We checked in to the hotel and was given wrong info as far as our discount for the military rate. The hotel staff referred us to... More 

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UK
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112 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here at the end of June for 2 nights. We have stayed in this area previously at another hotel and this was the best. The staff were very helpful, professional and friendly and the rooms were very comfortable. In the suite you enter a very pleasant lounge seating area leading to a separate bedroom behind double opening doors. This... More 

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Duncanville, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Staff at front desk was most helpful we have ever encountered. Special kiddos to Carlos VECCO. He really came through in our time of need. Wife REALLY liked the hair drier. Only negative was the slick tile in bathroom.

Was this review helpful? Yes
Jaime I, Manager at Sheraton Suites Orlando Airport, responded to this review

We were absolutely thrilled about your comment. To be considered the most helpful staff ever is a fantastic compliment which we certainly cherish, and of course we have not only shared your comment with Carlos but with our entire team. I would welcome any additional information regarding your reservation as I would very much like to follow up on this... More 

Islamorada, Florida
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasant surprise. Flew in from London very late and very tired. The staff at this hotel couldn't have been nicer. Everyone had a smile and a word of greeting for me. The room is lovely and quite large. All the amenities that make your stay nicer: coffee maker with Starbucks coffee, free water, large compact fridge, microwave and... More 

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5 of 5 stars Reviewed 1 week ago

I would definitely recommend Sheraton Suites Orlando Airport if you're looking for a nice place to stay near the airport in Orlando. The hotel has spacious rooms with excellent amenities. I always had a good sleep when I stayed here because my bed was very nice and comfy. The people are very approachable and friendly especially Mr Carlos Vecco. He... More 

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5 of 5 stars Reviewed 1 week ago

I stayed like 17 days in this hotel. Everyone was nice and very accomodating. The daily service of the staff were one of the best especially Carlos Vesco who became our close friend. Everything that we needed from phones to errands, he was der

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Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

Thank you for your recent stay with us; we appreciate your business. I am happy to hear that our staff took good care of you. While we are very proud of our renovated hotel product, we are even more proud of our associates who provide a personal level of caring and services to our customers. We hope you will consider... More 

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