My wife and I spent a week this month at the Sheraton Suites Orland Airport again. We have 100+ hotel nights so far this year and we always look forward to returning here. The staff is great and always make you feel welcome. Thank you Deanna Cashmere for everything! The rooms are suites and comfortable and very quite. The pool... More

I spent 21 days at the hotel and I would like to thank all of the team members for the special treatment that I had; all of the front desk, personel from restaurant (breakfast) two very special ones. Mr. Jesus (restaurant) and Rosa mendonza (hosekeeping)...thank so much. Hope to see you next year. More

We made reservations for a handicapped room but were disappointed that it only had a bathtub. and no shower. We called the front desk who immediately changed our room and sent "Carlos" to help us move. He was exceptional! He was extremely polite, told us all about the hotel and always said hello when we saw him and always asked... More

Spent Mother's Day weekend at the hotel which I found generally pleasant but the lobby and hallways were a little too dark. I'm all for saving energy but I don't want to think that my hotel is pinching pennies by keeping lighting low. The accommodations were acceptable (except for the bathroom room which appeared that its door stopper was losing... More

The staff was pleasant and helpful, and they had clearly done a mild refresh of the lobbies and corridors, but the rooms felt outdated, old, and dark. I also had the misfortune of being located right above some mehanical equipment outside, and at 10p maintenance started banging on metal and then started up some incredibly noisy machinery that rattled the... More

i want to congratulate mr. Marion the shuttel driver he is a very kind and very very nice to every one, its always smiling and happy wish is a very pleasent for every one that had contact wuith him, its an excelente ambassador of costumer service, as well i wat to congratulat Jesus from the restaurant since i being coming... More

Stayed at the Sheraton for 2 night on a business trip to Orlando. Great hotel and the rates are very reasonable. The breakfast buffet was also very good. The staff is friendly and the rooms are big, clean and quiet. Internet access worked pretty well also. Very close to restaurants and highways. More

We stayed at this location prior to departing for the Disney Cruise. The staff was extremely helpful. They shuttled us to local resturants, airport pickup and even had shuttle to the ship (for a fee). The manager Nelson was nice and his staff reflect his personalilty and service. We had since stayed at this location and will us them again! More

My wife and I found our suite at the Sheraton Orlando Airport very comfortable and attractive. So what could be wrong with this picture? Was it the staff, generally no. We found them warm and responsive. We even got help connecting to the internet to confirm our airline reservations. Was it the location? No! We were a hop skip and... More