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Sheraton Suites Orlando Airport

#90 of 329 Hotels in Orlando
Certificate of Excellence
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7550 Augusta National Drive, Orlando, FL 32822
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Sheraton Suites Orlando Airport
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Sheraton Suites Orlando Airport
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680 Reviews from our TripAdvisor Community

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Traveler rating
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205
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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San Francisco, California
Level Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have enjoyed this hotel. A very nice cozy suite with doors between living room and bedroom; both bed and sofa bed were very comfortable. I believe this place has undergone some renovations as I remember it being semi-run down and rooms being smelly. None of that this stay. Shuttle to airport is free and is available 24 hrs by... More 

Was this review helpful? Yes
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

second visit....hotel is clean and the staff is very eager to do whatever to make your stay more enjoyable.....many things need improving but management and staff are very willing to listen and act on improving the facility....breakfast buffet is very good and the price is great....the rest of the bar and restaurant experience could be improved .....the wifi is free... More 

Was this review helpful? Yes
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

We appreciate your business as well as your feedback and did in fact discuss some of your suggestions in our manager meeting the next day. I am happy to share that we just rolled out Sheraton’s new “Paired” program - a selection of small plates, paired with top rated wines and craft beers and hope you will be able to... More 

5 of 5 stars Reviewed 1 week ago NEW

I love it every time I stay here in this hotel!! Its always clean and the staff is super friendly! Anything you need is only a phone call away with these wonderful people! On my last visit, about a week ago, Carlos was such a huge help! Had a situation in my room and he made one call and they... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a very nice property in a beautiful setting. The rooms were spacious, the beds very comfortable. I generally have trouble sleeping in hotel beds, but these felt so comfortable. A couple minor maintenance issues, but maintenance was up to fix them almost immediately. The maintenance guy, Carlos Vecco, was very accommodating, very professional and very eager to help.... More 

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Maine
5 of 5 stars Reviewed 1 week ago

Our stay was in one of the suite rooms. They have a tv in each room, and a nice couch to relax on. Why we are reviewing this hotel is due to the impeccable service we received during our stay. We were about to leave to catch a transport shuttle when my wife was at the sink making her final... More 

Was this review helpful? Yes
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

We love hearing personalized stories like yours and have celebrated Carlos for his efforts. Thank you for sharing your experience and we are happy to read that you will be visiting us again! More 

Fort Pierce, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent one night before taking a trip and one night after our trip at this Sheraton Suites by the airport in Orlando. The room was clean and bed was comfortable. We were able to leave our car parked there for the week we were gone and it was safe and secure. The staff was helpful and coffee maker was appreciated... More 

Was this review helpful? Yes 1
Palm Bay, Florida
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed her with my husband and 3 teenagers for an early flight the next day. All staff were extremely friendly and helpful. Our room was clean, very comfortable and lots of sleeping room. The shuttle was print and made getting to the airport very easy. Thanks for a great stay.

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5 of 5 stars Reviewed 1 week ago

I had an issue with my room where the AC wasn't functioning properly. A tech was sent right away to my room and when it was determined the AC couldn't be reset he Immeidately called the front desk to have me moved into another room. Carlos even helped me with my luggage. It's service like the one Carlos Vecco provided... More 

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Columbus, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for a mini vacation after our wedding. I chose the Sheraton because in recent stays I've had a great experience but this one not so much. We checked in to the hotel and was given wrong info as far as our discount for the military rate. The hotel staff referred us to... More 

Was this review helpful? Yes
Jessica R, Manager at Sheraton Suites Orlando Airport, responded to this review

I truly apologize that we failed to deliver the high level of service that you have come to expect from us. Since you have stayed with us in the past, you know that it is unusual for us to miss the mark like this. The rate discount that you are referring to was in fact the paperwork for tax exemption... More 

UK
Level Contributor
111 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of June for 2 nights. We have stayed in this area previously at another hotel and this was the best. The staff were very helpful, professional and friendly and the rooms were very comfortable. In the suite you enter a very pleasant lounge seating area leading to a separate bedroom behind double opening doors. This... More 

Was this review helpful? Yes
Jessica R, Front Office Manager at Sheraton Suites Orlando Airport, responded to this review

We truly appreciate you taking the time to write such a detailed review! We enjoyed hearing about your visit to our property and look forward to your future stays with us. Please feel free to contact me directly prior to your next trip and I will personally ensure our great view. More 

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