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All 327 Orlando hotels

Crowne Plaza Orlando Downtown

3.5 of 5 Hotel   |   304 West Colonial Drive, Orlando, FL 32801
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Ranked #192 of 327 hotels in Orlando
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A recent review
5 of 5 stars reviewed 5 days ago
kelrock2 Jupiter, Florida
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373 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Jupiter, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Crowne Plaza because of a training course my husband had early in the morning. We were pleasantly surprised by our room! It was very modern, spacious and clean. We had a huge 2 person shower with rain shower and a small living room/kitchen. For the price you can't beat it! All the staff was very friendly... More

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Jensen Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during move in weekend at UCF. We booked our room late, so we were 18 miles away from the university, but the hotel was excellent and we got a great rate at the last minute. The staff was friendly and helpful, the pool and hot tub were great, and the room was very comfortable. The property is... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Robert W, Thank you for your kind words. I am glad that you enjoyed your recent stay with us. Many of our guests who are visiting Orlando for UCF prefer our location. While we are not as close to campus as the UCF hotels, many of our guests enjoy being within walking distance to downtown’s venues such as the... More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I do not hate my enemies enough to send them to this hotel. The valet, the front desk clerks, the bartender, the servers, and the cooks in the resturant are all awful. Every part of the visit was bad. When I called the Platinum hotline to complain about my stay, I told them that I did not want to be... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Mark H, I am sorry that you had a disappointing stay with us. While it is true that you did not ask to be contacted on your survey, you did speak with guest relations who asked us to reach out to you. The points given to you were the amount for a stay at our property. If you would... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed one night while we moved our daughters into UCF. Sure the hotel was about 10 miles from the campus, but a 25min drive will not kill anyone taking into account how crowded the UCF surrounding hotels get. The hotel was very clean, recently renovated and the staff very friendly. Got 4 star treatment for $97 a night. Cant beat... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Roger P, Thank you for your feedback. I am glad that you enjoyed your stay with us! Many of our guests who are visiting Orlando for UCF prefer our location. While we are not as close to campus as the UCF hotels, many of our guests enjoy being within walking distance to downtown’s venues such as the Bob Carr... More

Ocala
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a great value at $80.00 a night, however when we arrived we were given the choice to self park ($15) a night or valet ($18) a night, which takes the value out of it. Furthermore, the bartender on duty was a real sarcastic b!$&@. When I asked if she had craft beer, she replied "actually all the... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello hewigold, Thank you for your honest feedback. I am very sorry that you had some issues with the bartender during your stay. The service you have received was unacceptable, and the issue will be addressed. This is not our level of service. I hope that you will return to us soon. Warm Regards, Martin F Front Office Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a bad experience the previous 4 nights at a Hilton Grand Vacations - this hotel was a breath of fresh air! The room was spacious and clean. The staff was very friendly and helpful especially the shuttle which runs every half hour. We were able to take advantage of complimentary late check-out at 2 PM. The location was great... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Rick P, We are very glad to hear you enjoyed your stay with us, and thank you for giving us your positive feedback! Our complimentary shuttle service is certainly a popular amenity for our guests. Many of our guests enjoy being within walking distance to downtown’s venues such as the Bob Carr Performing Arts Center and the Amway Center.... More

Friendswood, Texas
Top Contributor
58 reviews 58 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed two nights here while visiting family close by. The location is easy to get to and there are quite a few places to visit near by. The hotel appears as if it underwent some serious remodeling not too long ago. The exterior is pretty nice and is clean. Luckily the parking is monitored however you have to pay... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Jake B, Thank you for taking the time to share your kind words, especially about our convenient location and cleanliness of our rooms! It was very nice to read of your wonderful experience and enjoyment with the décor of the rooms, public space and friendly, engaging staff. I am sorry that you did not enjoy your breakfast, we take... More

writelines36
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

The room I had on the top floor was outstanding. A suite with huge living space including a kitchen/diner. The bedroom was also superb complete with swing doors to a huge bathroom with separate shower. I liked the bar, friendliness of the staff and having a courtesy bus. However, if you're a light sleeper this hotel is not for you!... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings writelines36, Thank you for your feedback. I first would like to apologize about your billing issue, but I am glad that it was cleared up for you. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms, and our restaurant. All of the rooms at the Crowne Plaza Orlando Downtown are meticulously... More

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 12, 2014

My room was beautiful, extremely comfortable. The check-in process was simple and the ladies at the front desk greeted me with a big smile. Room service was fast and food was reasonable price. Everyone made me feel at home! Will stay here every time I am in downtown Orlando!

Was this review helpful? Yes
ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Becky C, Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms, and our restaurant. All of the rooms at the Crowne Plaza Orlando Downtown are meticulously maintained and offer the highest in amenities, including tile floors, granite countertops, wool carpets,... More

Fargo, North Dakota
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 11, 2014

We travel a lot for business and we booked this hotel because it was near where we were going to have our meetings. The rooms are nice and the beds are comfortable. It had a nice L-shaped couch which was good to watch TV from. All amenities are taken care of. However there were some things that will cause us... More

Was this review helpful? Yes 1
ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello GoAllOver47, Thank you for your honest feedback. I am glad that you enjoyed our well appointed rooms and amenities. As I have said many times before our beds are the best in the hotel industry! I am sorry that you had issues with the parking and noise. We are currently working on ways to reduce some of the in... More

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Additional Information about Crowne Plaza Orlando Downtown

Address: 304 West Colonial Drive, Orlando, FL 32801
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Orlando #192 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 
Number of rooms
227

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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