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All 326 Orlando hotels

Crowne Plaza Orlando Downtown

3.5 of 5 Hotel   |   304 West Colonial Drive, Orlando, FL 32801
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Ranked #190 of 326 Hotels in Orlando
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
cacolemanjohnson Tampa
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377 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my favorite location in Orlando! The staff is oustanding. I'm enjoying my stay as always. I can't wait until Magic season starts, so I can stay even when its not a business trip. Crowne Plaza Orlando Downtown is excellent. BTW ask for an upgrade...the king suite is wonderful!

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Ringgold, Georgia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Crowne Plaza is a nice hotel for what I thought was a surprisingly reasonable price. The room was very nice and the bed was extremely comfortable. The pool is OK, but it's located near a busy road and there was a lot of traffic noise. I probably would have given it a five star, but the room service was... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me tell you... This hotel is in a great location. I was able to eat breakfast, shop for souvenirs, check out a movie during lunch, stop somewhere to window show & dine in at one of the best restaurants in the area. With only a 5-10min drive back to the hotel. The service was great & I would definitely... More

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Jupiter, Florida
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza because of a training course my husband had early in the morning. We were pleasantly surprised by our room! It was very modern, spacious and clean. We had a huge 2 person shower with rain shower and a small living room/kitchen. For the price you can't beat it! All the staff was very friendly... More

Was this review helpful? Yes 2
Jensen Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here during move in weekend at UCF. We booked our room late, so we were 18 miles away from the university, but the hotel was excellent and we got a great rate at the last minute. The staff was friendly and helpful, the pool and hot tub were great, and the room was very comfortable. The property is... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Robert W, Thank you for your kind words. I am glad that you enjoyed your recent stay with us. Many of our guests who are visiting Orlando for UCF prefer our location. While we are not as close to campus as the UCF hotels, many of our guests enjoy being within walking distance to downtown’s venues such as the... More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I do not hate my enemies enough to send them to this hotel. The valet, the front desk clerks, the bartender, the servers, and the cooks in the resturant are all awful. Every part of the visit was bad. When I called the Platinum hotline to complain about my stay, I told them that I did not want to be... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Mark H, I am sorry that you had a disappointing stay with us. While it is true that you did not ask to be contacted on your survey, you did speak with guest relations who asked us to reach out to you. The points given to you were the amount for a stay at our property. If you would... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed one night while we moved our daughters into UCF. Sure the hotel was about 10 miles from the campus, but a 25min drive will not kill anyone taking into account how crowded the UCF surrounding hotels get. The hotel was very clean, recently renovated and the staff very friendly. Got 4 star treatment for $97 a night. Cant beat... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Roger P, Thank you for your feedback. I am glad that you enjoyed your stay with us! Many of our guests who are visiting Orlando for UCF prefer our location. While we are not as close to campus as the UCF hotels, many of our guests enjoy being within walking distance to downtown’s venues such as the Bob Carr... More

Ocala
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was a great value at $80.00 a night, however when we arrived we were given the choice to self park ($15) a night or valet ($18) a night, which takes the value out of it. Furthermore, the bartender on duty was a real sarcastic b!$&@. When I asked if she had craft beer, she replied "actually all the... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello hewigold, Thank you for your honest feedback. I am very sorry that you had some issues with the bartender during your stay. The service you have received was unacceptable, and the issue will be addressed. This is not our level of service. I hope that you will return to us soon. Warm Regards, Martin F Front Office Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 8, 2014

After a bad experience the previous 4 nights at a Hilton Grand Vacations - this hotel was a breath of fresh air! The room was spacious and clean. The staff was very friendly and helpful especially the shuttle which runs every half hour. We were able to take advantage of complimentary late check-out at 2 PM. The location was great... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Rick P, We are very glad to hear you enjoyed your stay with us, and thank you for giving us your positive feedback! Our complimentary shuttle service is certainly a popular amenity for our guests. Many of our guests enjoy being within walking distance to downtown’s venues such as the Bob Carr Performing Arts Center and the Amway Center.... More

Friendswood, Texas
Top Contributor
60 reviews 60 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2014

We stayed two nights here while visiting family close by. The location is easy to get to and there are quite a few places to visit near by. The hotel appears as if it underwent some serious remodeling not too long ago. The exterior is pretty nice and is clean. Luckily the parking is monitored however you have to pay... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Jake B, Thank you for taking the time to share your kind words, especially about our convenient location and cleanliness of our rooms! It was very nice to read of your wonderful experience and enjoyment with the décor of the rooms, public space and friendly, engaging staff. I am sorry that you did not enjoy your breakfast, we take... More

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Additional Information about Crowne Plaza Orlando Downtown

Address: 304 West Colonial Drive, Orlando, FL 32801
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando

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