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All 328 Orlando hotels

Crowne Plaza Orlando Downtown

3.5 of 5 Hotel   |   304 West Colonial Drive, Orlando, FL 32801
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60%
Ranked #191 of 328 hotels in Orlando
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
Jake B Friendswood, Texas
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367 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Friendswood, Texas
Top Contributor
58 reviews 58 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed two nights here while visiting family close by. The location is easy to get to and there are quite a few places to visit near by. The hotel appears as if it underwent some serious remodeling not too long ago. The exterior is pretty nice and is clean. Luckily the parking is monitored however you have to pay... More

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writelines36
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The room I had on the top floor was outstanding. A suite with huge living space including a kitchen/diner. The bedroom was also superb complete with swing doors to a huge bathroom with separate shower. I liked the bar, friendliness of the staff and having a courtesy bus. However, if you're a light sleeper this hotel is not for you!... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings writelines36, Thank you for your feedback. I first would like to apologize about your billing issue, but I am glad that it was cleared up for you. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms, and our restaurant. All of the rooms at the Crowne Plaza Orlando Downtown are meticulously... More

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room was beautiful, extremely comfortable. The check-in process was simple and the ladies at the front desk greeted me with a big smile. Room service was fast and food was reasonable price. Everyone made me feel at home! Will stay here every time I am in downtown Orlando!

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Becky C, Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms, and our restaurant. All of the rooms at the Crowne Plaza Orlando Downtown are meticulously maintained and offer the highest in amenities, including tile floors, granite countertops, wool carpets,... More

Fargo, North Dakota
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We travel a lot for business and we booked this hotel because it was near where we were going to have our meetings. The rooms are nice and the beds are comfortable. It had a nice L-shaped couch which was good to watch TV from. All amenities are taken care of. However there were some things that will cause us... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello GoAllOver47, Thank you for your honest feedback. I am glad that you enjoyed our well appointed rooms and amenities. As I have said many times before our beds are the best in the hotel industry! I am sorry that you had issues with the parking and noise. We are currently working on ways to reduce some of the in... More

Cork, Ireland
Top Contributor
114 reviews 114 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We book the hotel, didn't knowing the majority of attractions are far away from downtown. The hotel in relation to downtown is near enough to nightlife area, it is true it is one. Major road, so expect city noises, personnel were great, room, really good, the only thing I didn't get was the buffet breakfast that didn't include coffee, I... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Eric C Thank you for your feedback. I am glad that you enjoyed your stay with us. Orlando is a very spread out city, and we are located in Downtown Orlando. Our complimentary shuttle service is certainly a popular amenity for our guests. Many of our guests enjoy being within walking distance to downtown’s venues such as the Bob... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed at the Crowne for the weekend on a certificate we won at the Science of Wine event. The rooms are spectacular. Comfortable bed, beautiful furnishings, great views. We grabbed a Reuben and a burger in Bite and was surprised at how delicious the food was. I think the bartenders name was Susan? But very friendly,... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings kmart33, Thank you for your feedback. I am glad that you enjoyed your stay with us. Our Bite Bistro and room service is open 7 days a week for lunch and dinner from 11am until 11pm. We also offer happy hour from 4pm-7pm nightly. Susie is one of our stars here at hotel, and I will be sure to... More

Lancaster, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Crowne Plaza is a chain hotel on the edge of Downtown in Orlando. It's proximity to the freeway make this an easy place to find, unfortunately that also makes for the 'constant hum' that permeates the place throughout the day. This is not an issue as the rooms are padded enough to make it low background but it is... More

Was this review helpful? Yes 2
ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings shadowcat_mdk, Thank you for your feedback. I am that your stay was less than excellent. I apologize that you found the noise level unaccommodating. We are currently evaluating different options to reduce the noise level in our hotel. I will be passing along your comments about our breakfast buffet to our food and beverage staff. They take comments very... More

Tampa, Florida
Top Contributor
117 reviews 117 reviews
49 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed June 24, 2014

I really enjoyed my Memorial Day weekend in Orlando because of what this hotel offered. The room was a comfortable suite with living room, desk for home office usage, kitchenette with refrigerator and microwave, bedroom with king-size bed, great closet space for two people, bathroom with tub and walk-in shower. The WiFi worked perfectly, the pool area was very clean... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello Easylivingtravel, Thank you for all the wonderful comments! I am glad that you enjoyed your stay with us here at the Crowne Plaza Downtown Orlando. We get many great compliments on our pool and patio. It is one of the most relaxing areas in our hotel. I hope you choose to stay with us again next time you are... More

Sarasota, Florida
Top Contributor
82 reviews 82 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 23, 2014

Although this hotel is conveniently located just off the highway, it is not within close walking distance of any restaurants, bars, or shops actually downtown. In fact, it really didn't feel safe to walk anywhere, as the area appeared a bit rundown. The hotel itself was very well maintained, though. Valet parking is available, and the main parking lot is... More

Was this review helpful? Yes 1
ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings jayluvsu, Thank you for you feedback. I am sorry that you were not completely pleased with our location. We are located less than a mile and a half from major destinations such as the Amway Center and Church Street. We offer a free shuttle within 3 miles of the downtown area. Please accept my apologies about not having a... More

Cocoa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

The property is older and could use a coat of paint, but the room was very nice. We had a king suite, large and tastefully decorated. The bathroom was large and the shower had 5 heads. Nice! The bed was very comfortable. The room wasn't ready when we got there so we hung out by the pool for a while.... More

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ccssvb, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hello dblaforce, Thank you for all the kind words. I am glad that you enjoyed your stay with us. Matthew and the front desk staff go above to make sure our guests have a unique and amazing stay. Our guests love the amazing five way shower heads featured in our suites. Melinda is fantastic and gets many compliments on her... More

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Additional Information about Crowne Plaza Orlando Downtown

Address: 304 West Colonial Drive, Orlando, FL 32801
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Orlando #191 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 
Number of rooms
227

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