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Comfort Suites Downtown

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2416 North Orange Ave., Orlando, FL 32804
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Comfort Suites Downtown
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Comfort Suites Downtown
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81 reviews from our community

Traveler rating
    23
    36
    16
    3
    3
See reviews for
24
21
4
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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rochester new york
Top Contributor
118 reviews 118 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This location is convenient for Florida Hospital and Adventist University of Health Sciences. The front desk staff was very friendly and helpful. The rooms are comfortable with refrig, freezer compartment (tiny), and microwave. There is a small sitting area as well. Outdoor pool area is nice to have, but was a little disappointing - there were no towels in the... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I appreciate your business and hope to see you again... More 

Birmingham, Alabama
Top Contributor
114 reviews 114 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a great hotel in downtown Orlando. The room was large with a half wall separating the living room from the bedroom. The room had a refrigerator and microwave. The free breakfast was quite varied. This was about the only downtown hotel with free parking.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I appreciate your business and hope to see you again in the near... More 

Fletcher, North Carolina, United States
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here on business and the location is pretty great. The breakfast is good too. Unfortunately that is about the only really good items. My door didn't work well and drains were clogged which ia pretty gross. All week there was a hair extension on the floor beside my bed, definitely not mine. Really kind of nasty. The beds are full... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your recent experience. We appreciate your feedback since it helps us improve our service and your rental experience. You indicated in your response you found several aspects of your stay with us were unsatisfactory. Please accept my sincere apologies for the inconvenience you have experienced. You are a valued customer;... More 

Shady Side
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A hotel by any other name is well ....just a hotel. The Comfort Suites Downtown is as consistent as many other Comfort Suites. The difference are the people who work there, from the front desk ,to housekeeping, and maintenance. They take consistency to another level and make this Comfort Suites stand out above the others.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; we are constantly striving at providing our guest with an excellent stay at our hotel. I appreciate your business and hope to see you again... More 

Gainesville, Florida
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here on business however we had the whole family with us. The location is very convenien, especially if you happen to have someone in the hospital which is right next door and has a shuttle that will take you to and from. The staff is very friendly and the breakfast is decent. The rooms are spacious however could... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your recent experience. We appreciate your feedback since it helps us improve our service and your rental experience. We appreciate your business and hope to see you again in the near future. More 

Sarasota, Florida
1 review
4 of 5 stars Reviewed April 4, 2015

Room more spacious than anticipated. Clean with exception of stains on upholstery of sofa bed. Very comfortable bed/pillows. Staff was very helpful. This is in close proximity to downtown where we were attending a concert. Wi-fi connection was strong. Air conditioning did tend to be extremely cold and concentrated in area of sofa bed. Would be nicer if they had... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; everything we do is aimed at providing you with an excellent stay at our hotel. I was glad to hear your stay was an enjoyable... More 

Port Aransas, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2015

Was attending a concert at Amway Center, and chose to stay here. The staff was very nice and the call after we were settled in our room, to check if everything was okay, was a nice touch. The room was clean, but the comforter was heavy and the top sheet not wide enough. The ac unit under the window had... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; everything we do is aimed at providing you with an excellent stay at our hotel. I appreciate your business and hope to see you again... More 

Boone, North Carolina
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2015

In town for the Joyce Meyer Conference. Hotel is close to downtown (4 miles) and next to FL Hospital. During my 3 nights did not hear noise from the I-4 or the Hospital. Three restaurants next to the hotel. Wendy's, Cindy's Cafe (very good Cuban food) and Panera Bread. Hotel was clean and very nice staff. Has small kitchen for... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; everything we do is aimed at providing you with an excellent stay at our hotel. I appreciate your business and hope to see you again... More 

Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 15, 2015

Comfort Suites Downtown is great. Writing this from the room before checking out. It's in an easy to get to location just off i4. There's a Panera & Wendy's only a few steps away for food. Continental breakfast included omelets, corned beef hash, potatoes, blueberry or regular waffles, plus all the fruit, cereal, breads, etc. Room is great. Comfy, clean... More 

Was this review helpful? Yes
Christopher T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; everything we do is aimed at providing you with an excellent stay at our hotel. I appreciate your business and hope to see you again... More 

Warner Robins, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2015

I must admit I was pleasantly surprised with my stay at this establishment. I was greeted by a great receptionist Antoine (hope I spelled his name correctly). He went over and beyond to make assist us

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. You are a valued customer; everything we do is aimed at providing you with an excellent stay at our hotel. We appreciate your business and hope to see you again... More 

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