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All 329 Orlando hotels

Comfort Suites Downtown

2.5 of 5 Hotel   |   2416 North Orange Ave., Orlando, FL 32804
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Comfort Suites Downtown
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Ranked #187 of 329 hotels in Orlando
A recent review
5 of 5 stars reviewed 2 weeks ago
James J Columbia, South Carolina
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53 people have reviewed this hotel

Traveler rating
    15
    23
    10
    3
    2
See reviews for
12
16
4
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Columbia, South Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a central location and group stay for a wedding. The rooms were comfortable and clean. There was a nice iron and ironing board. No closet in room just an armoire but that worked out fine. Close to beautiful Winter Park and downtown Orlando.

Was this review helpful? Yes 1
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your positive comments regarding your stay at our Comfort Suites. We are glad everything went well for you and the other people in your wedding group. Appreciate your business and hope to see you again in the near future. More

Palm Bay, Florida
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with this hotel! We travel to Orlando twice a year on business and always stay in a different hotel because we hadn't yet found one that fit all our criteria - clean, convenient, comfortable, safe and affordable - until now. This hotel is located just north of downtown Orlando (thus pretty far from the attractions) across... More

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to comment on our Comfort Suites with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

St. Pete
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here in Jan. 2014 without incident (Room 3??). Booked just this past week and it was a completely different experience (Room 209) The room had musty smell. A/C unit was not working well, even at 70 degrees, it still felt warm. The TV remote would not work unless it was a foot from the TV and even then... More

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Saint Cloud, Minnesota
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about our stay was great. From the desk clerks, the housekeeping staff, and a very cheerful lady for breakfast, it was all good. We worried that we would hear a lot of ambulances coming and going from the hospital but that turned out to be an unnecessary worry. We made a request for Housekeeping and it was taken care... More

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here after mother had surgery on short notice. This hotel is very very Unaccommodating. Disgusting service. This is the rudest front desk attendant we have ever come across. Just needed a cock screw and the only one the hotel had was already lent out. Waited two hours for it to be returned when we just decided to walk to... More

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Dear Christine, I do apologize for not being able to accommodate you with a cork screw upon your arrival to our hotel. Request for this particular item are not that often and we only have a few own had. When we give a guest the cork screw we ask them to return it when they are finshed, this is why... More

Colorado Springs, Colorado
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed here visiting a friend in town for Valentines Day...I flew in from Denver and the hotel was already booked. Huge hotel, great location and everyone is nice. The rooms are spacious and full of light and lots of TV channels. Freeway is about a mile away, easy access and one street will take you down town...Love it...I will stay... More

Was this review helpful? Yes
Chris T, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Cornelia, Georgia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2014

Accommodations were clean and comfortable, near a hospital with special amenities for guests visiting patients. I was traveling on business. Neighborhood is a little desolate and parling lot small and isolated. Nothing special, but no problems either.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Christopher Tustin... More

Baltimore
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

Stayed here during training for a new position. Was really only in the hotel early in the morning and later at night for 2 night stay. Dated decor but room was fairly spacious, very clean and had a larger flat screen TV with basic cable access. Breakfast buffet was organized and well-presented with several options. Much better than other Comfort... More

Was this review helpful? Yes 2
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your positive response regarding your recent stay at our Comfort Suites. I appreciate your business and look and hope to see you again on your next trip to orlando. Chris Tustin General Manager More

Orlando, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

We stayed for 3 nights after surgery and everyone went out of there way to make sure we had everything we needed. I would recommend this hotel as a great place to stay for any reason. Very close to the hospital.

Was this review helpful? Yes 1
Chris T, Manager at Comfort Suites Downtown, responded to this review

Dear Sandra, Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Bahamas
Top Contributor
55 reviews 55 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 7, 2013

We stayed for 2 nights for a football game. The desk person has family from our own and my wife knew them! - small world. Room was comfortable, clean and neat. the Housekeeping staff needs some training as after the first night - the bed made, toiletries replaced but coffee cups left, and the room not tidied. We had a... More

Was this review helpful? Yes 1
Chris T, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to respond to our on line survey. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More

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Additional Information about Comfort Suites Downtown

Also Known As:
Comfort Suites Downtown Hotel
Comfort Suites Downtown Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Address: 2416 North Orange Ave., Orlando, FL 32804
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#129 Romantic Hotel in Orlando
#187 Top resorts Hotel in Orlando
#187 Spa Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
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