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Comfort Suites Downtown

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2416 North Orange Ave., Orlando, FL 32804
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1 room 1 guest
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Comfort Suites Downtown
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87 Reviews from our TripAdvisor Community

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Traveler rating
    27
    36
    18
    3
    3
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26
22
5
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crescent City, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the perfect spot to stay during my recent hospital visit. My wife and I spent 5 nights here and felt right at home. Rooms are well insulated and we could not hear any noise even though we were located straight across from the laundry room. A/C kept the room very comfortable. The huge TV was perfect and... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your very positive comments regarding your recent stay at our hotel. My staff and I were delighted your stay with us was a most enjoyable one. I appreciate your business and hope to see you again in the near future. More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is tired, old and the common spaces are not well kept. Rooms are typical Comfort Suites caliber. I choose this hotel due to the fact that it is walking distance to Florida Hospital in Orlando. In that regard it is excellent for visiting a loved one in the hospital. The staff was nice and accommodating but if your... More 

Was this review helpful? Yes 1
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your recent experience. We appreciate your feedback since it helps us improve our service and your expections. Our hotel will be in the process of a major upgrading shortley and I am sure you will be amazed at the major changes we will be making. Please accept my sincere apologies... More 

Gainesville
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 7, 2015

For the price, and a close location to downtown, this hotel is a great buy! I like that it’s an inside hotel, feels more secure. The room we had was HUGE and well furnished, the bed and pillows were great. We did not make breakfast – I thought ending breakfast at 10am was too early. Free PARKING and a Wendy’s... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your positive comments regarding your recent stay at our Comfort Suites. I was glad to read you had a great stay as this is our goal for every guest that stay with us. I appreciate your business and look forward to seeing you again in the near future, More 

Washington DC, District of Columbia
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 3, 2015

Had a conference downtown and stayed here with my family. The rooms were comfortable and beds felt new. Service desk people were very friendly and helpful. Only downside was no safe in the room--but we were able to store valuables for safe keeping in the managers office. No complaints otherwise. I would definitely stay there again.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you very much for your positive coments regarding your recent stay at our Comfort Suites. We greatly value the feedback you gave us, and we will actively use that information to make all of our future guests stays even more enjoyable. I appreciate your business and hope to see you again in the near future. More 

2 reviews
5 of 5 stars Reviewed June 30, 2015 via mobile

Amazing! So clean and perfect for families. Right next to a hospital which is so calming. I defientley recommend this place to everyone staying in Orlando! :) also had my favorite tv show on in the lobby. Another big star for that!

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We greatly value the feedback you gave us, and we will actively use that information to make your future stays even more enjoyable. I appreciate your business and hope to see you again in the near future. More 

Muskegon, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 25, 2015

Not a value hotel. convenient to the hospital. asked the clerk if they discount for visitors to the hospital. Claimed they did not . Overpriced for a two star hotel. room was clean. Breakfast was a pass, Wendy's was next door.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

I was sorry to read your stay with us was not to your satisfaction. Please accept my apologies for this as this is not the norm we provide our guest. We do offer hospital family members a discounted rate for the Florida Hospital across from us. I am not sure why you were told differently and if you would e... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

Great stay and convenient to FL Hospital. Very convenient. Everything about this stay from the staff to the room was excellent. Nice and quiet too. Will definitely stay here again. Best hotel I've stayed at in a long time.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for letting us know you had a great stay at our Comfort Suites. We appreciate you comments and your business. Looking forward to having you as our guest on your next visit to this area. More 

rochester new york
Level Contributor
128 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 27, 2015

This location is convenient for Florida Hospital and Adventist University of Health Sciences. The front desk staff was very friendly and helpful. The rooms are comfortable with refrig, freezer compartment (tiny), and microwave. There is a small sitting area as well. Outdoor pool area is nice to have, but was a little disappointing - there were no towels in the... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. We appreciate your feedback since it helps us improve our service and your experience. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I appreciate your business and hope to see you again... More 

Birmingham, Alabama
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 20, 2015

This was a great hotel in downtown Orlando. The room was large with a half wall separating the living room from the bedroom. The room had a refrigerator and microwave. The free breakfast was quite varied. This was about the only downtown hotel with free parking.

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your stay at our Comfort Suites. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I appreciate your business and hope to see you again in the near... More 

Fletcher, North Carolina, United States
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 15, 2015

Here on business and the location is pretty great. The breakfast is good too. Unfortunately that is about the only really good items. My door didn't work well and drains were clogged which ia pretty gross. All week there was a hair extension on the floor beside my bed, definitely not mine. Really kind of nasty. The beds are full... More 

Was this review helpful? Yes
Chris T, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to tell us about your recent experience. We appreciate your feedback since it helps us improve our service and your rental experience. You indicated in your response you found several aspects of your stay with us were unsatisfactory. Please accept my sincere apologies for the inconvenience you have experienced. You are a valued customer;... More 

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