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All 328 Orlando hotels

Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

2.0 of 5 Hotel   |   1760 Pembrook Drive, Orlando, FL 32810
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71%
Ranked #190 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed 3 weeks ago
AuntWoodie Virginia
  • Overview
  • Reviews (28)
  • Photos (2)
  • Amenities
  • Q&A
  • Room tips (8)
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28 people have reviewed this hotel

Traveler rating
    16
    4
    2
    2
    4
See reviews for
6
6
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent several days at the Extended Stay and helpful! We had interactions with Tony, Dennis, and Maria, and they were great! The other people working there were also always smiling and helping travelers! I have never been to a motel with anyone nicer at the front desk! Everyone who worked there was just so very nice and pleasant!!!... More

Was this review helpful? Yes
Brandon, Florida
Top Contributor
63 reviews 63 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This review is old (stayed about a yr ago) so I hope things have improved since then. I stayed here two nights for some out of town work training. The room I was given was so smelly I could hardly tolerate it. It stunk of pure cigarettes! I asked to change rooms but the hotel was full (or so I... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed May 2, 2014

The room was very nice and clean. It had a kitchen which was convenvient. The bed was so comfortable. The atmosphere was quiet and relaxing. Best rest I have had in a long time. Great staff they were very nice and accomondating.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 29, 2014 via mobile

My boyfriend and I stayed here for 3 nights while visiting Orlando/Disney area. Only 30 minutes away from everything. Nice area. Hotel is quiet. Clean, Clean, Clean! Staff is sweet. When we wanted to stay an extra night, no big deal. Just gave them a ring. We stayed further away from Disney because we are not fond of screaming children.... More

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Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2014 via mobile

The service was excellent and that's appreciated when you are on short or long trip away from home. It's in a great location near the mall, restaurants, and main highway. I would highly recommend this property to professionals working on short or long term projects.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for taking the time to write a review of our hotel. It's great to hear that you enjoyed our location and our great staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you again, should your travels bring you... More

Lake Worth, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014 via mobile

ive done my fair share of traveling through florida the past month and a half and twice ive had to refund my money because a 60 something dollar hotel was dangerous. i was THRILLED TO STAY HERE AND FEEL SAFE AND RELAXED AND NOT IN DANGER AS A SINGLE FEMALE. This is worth your money!!! the price was reasonable and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you so much for sharing your experience with us. I am glad that we were able to provide you with a clean, safe and relaxing stay. Guest safety is a top priority of ours, so I'm very happy that we were able to meet that goal. I will be sure to share your kind remarks with our team. Thank... More

Toronto
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 31, 2013

I got this facility via an opaque hotel website. When the name of the property was disclosed to me after purchase, boy was I disappointed. I have stayed at a couple ESA properties and have never been impressed. I have always associated their brand with lower end 2 star hotels. But my worries were unfounded. The room are great, spacious,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you so much for posting a review of our property. We are so happy to hear that you had a great stay with us! Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013

Some of the housekeeping and front desk aren't very friendly especially to me as an "extended" stay guest!! Very disappointed with that,as well as the thin walls and The noises coming from guest above us;we were on the 1st floor.I notice that most of the reviews were from quest who stayed a few days or so,but for my experience I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for providing us with details about your stay. I am disappointed to hear that our customer service did not meet your expectations. Please accept my apology and thank you very much for bringing this to our attention. We we will coach our team to make sure your experience is not repeated. Also, we are sorry to hear that... More

Muskegon, Michigan
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 17, 2013

The first night at this hotel wasn't good, the bed sheets had visible hair on it. It was clear that the sheets hadn't been changed. The shower head had mildew/corrossion all over it. It was very late when i find those problems. I wanted until the next day and the front staff was very helpful in getting housekeeping there quickly... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about your experience with the bed and shower in your room. We are sorry for these issues, but are happy to read that we were able to provide you with another acceptable and comfortable room for the rest of your stay.... More

Inverness, Florida
1 review
5 of 5 stars Reviewed September 12, 2013

it was the best hotel hotel I've ever stayed at in Maitland I wish that I could have stayed longer but I was only there for 3 days the lobby staff were very polite and gave me all the information I needed before I checked in

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Caleb - It is so rewarding to read that we were the best hotel you have stayed at in Maitland! Thank you for your kind words. I truly appreciate your comments regarding our staff. We take pride in providing an experience that all of our guests value and deserve. The staff and I appreciate your business and would love to... More

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Additional Information about Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

Address: 1760 Pembrook Drive, Orlando, FL 32810
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. 2*
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Also Known As:
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#9 Best Value Hotel in Orlando #190 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Newly renovated (September 2011) hotel in the heart of the Maitland business district. All rooms feature a 32 inch flat panel television, euro top mattresses, comfortable recliner and fully equipped kitchen. Easy access via I-4 to downtown Orlando and Lake Mary. ... more   less 
Number of rooms
104

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