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SpringHill Suites Orlando Airport

#109 of 327 Hotels in Orlando
Certificate of Excellence
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5828 Hazeltine National Drive, Orlando, FL 32822
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Best prices for: 1 room 1 guest
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SpringHill Suites Orlando Airport
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SpringHill Suites Orlando Airport
SpringHill Suites Orlando Airport
SpringHill Suites Orlando Airport
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241 reviews from our community

Traveler rating
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    109
    16
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    3
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103
50
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parsons
Top Contributor
90 reviews 90 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We took 17 members of our family to Florida for a cruise on the Disney Dream. We stayed at the Springhill Suites (Airport) due to the fact that they picked up each family at the airport & transferred all to the hotel at different times. Then they arranged transportation to Port Canaveral (saving us many $$ - vs - using... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I had a five night say, because I was doing business at the airport. The staff was amazing, very polite and nice, the rooms were very good, spacious with a fantastic bathroom. There was a problem with my reservation through the travel agency, but the refund was spot on the time they said it would be done. I would recommend... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear jgoliveira, Thank you so much for giving us your feedback regarding your stay with us. I am glad that we were able to provide you with the clean and spacious accommodations you were expecting during your stay and that you were fully satisfied with our hotel. Thank you for recommending us to our online guests. We do look forward... More 

West Palm Beach, Florida, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice Springhill Suites property. It's usually priced quite well. I was greeted by a very nice attendant who recognized my Rewards status and got me settled quickly (it was quite late). I had to leave at 5:45 am and although breakfast doesn't start until 6:00 the nice lady preparing the breakfast area had hot coffee ready... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Chris B, Thank you for sharing your experience with us. I was very happy to hear that all aspects of your stay were excellent, from our location and price, to our well-appointed accommodations. It is very pleasing for a General Manager to read that our staff went above and beyond to meet your needs. Thank you for taking the... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Imagine having to wake up at 330 am to get 2 kids to the airport for a 6 am flight. The problem with that is that the noise from neighboring rooms was incredibly difficult and then a man with a key to my room came through the door at midnight! Yes...a stranger walked through the front door of my hotel... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Justin J, Thank you for taking the time to post a review for the Springhill suites Orlando Airport hotel. We apologize for your poor experience with us. We clearly dropped the ball, and that is unacceptable. Please contact me personally if there is anything we can do to redeem ourselves at this point. We have taken your comments seriously... More 

Kirkland, Canada
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My boyfriend and I recently stayed at the SpringHill for a night as we were leaving for a cruise the next morning and we figured it would be convenient. The hotel itself was ok, nothing special. Breakfast was decent and the rooms were enough for a one night stay. I had read many reviews and finally decided for a one... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear montreal_worldtravel, Thank you for choosing to stay with us at the Springhill Suites Orlando Airport hotel. We sincerely apologize for the inconveniences you were put through. It was disheartening to read your review about your recent stay experience at our hotel. We apologize for the poor customer service you experienced and that it created such a bad impression of... More 

Lynn Haven, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent stay. Very clean and modern. Nice lobby and room. Polite staff. The bed in my room was somewhat disappointing compared to my other stays in Marriott properties. The location is very near the airport.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear MattJ, My staff and I were so happy to read this excellent review of yours and we appreciate you choosing us for your stay. We were so happy you liked our lobby, location and the accommodations we provided you. It was nice to see you recognize and appreciate the cleanliness we maintain in our hotel. Thank you again for... More 

Malvern, Pennsylvania
Top Contributor
269 reviews 269 reviews
49 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed February 19, 2015

Great location- flew in for a cruise the next day- rented the car and was in the room in 5 minutes after leaving the airport- The location is excellent and also has some midrange restaurants in walking distance- area is a little sketchy so you may want to only use your car- The hotel is in good shape but the... More 

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear mrem99, Thank you for choosing the SpringHill Suites for your overnight stay prior to taking your cruise. I am glad we were able to provide the suite accommodations that met your needs and our complimentary breakfast buffet was the perfect start of your Cruise. Our close proximity to several local restaurants which are within walking distance makes it most... More 

Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 1, 2015

Hotel is nice enough and the price was very attractive. Staff was nice and wanted to help. If you find a flyer for pizza delivery do yourself a favor and throw it away! Took 80 minutes to arrive COLD and was NASTY!

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear DaveAlex32, I am pleased to read that you had a wonderful stay at our hotel and appreciate your positive comments about my staff. I am sorry that the shuttle did not show up on time. I will be sharing your comments with the shuttle service provider to be more attentive to our guests shuttle needs from the airport so... More 

NY,NY
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2015

The room was clean although somewhat worn. The staff was helpful and accommodating . I picked this hotel so that we could fly in early and have day at Universal, getting there as quickly as possibly by picking a hotel close to the airport. This worked since I was quite happy to be able to check in the morning. Thanks... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear RNMOM, We appreciate you taking the time to post your review online. I am glad you enjoyed the convenience of our location and the breakfast offered. I appreciate your comments of recognition for my staff and their services . I am sorry we weren't able to completely meet your expectations as far as the room and other amenities were... More 

Mahomet, Illinois
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed at the Springhill Suites....my third or fourth stay there. The hotel is very clean and the staff is very nice and friendly. I was there for a meeting and it took place in one of the conference rooms at the hotel. The hotel is very accommodating for this and the space was comfortable. They allowed our group to bring... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear MickNick1, Thank you for choosing to stay with us once again. I was glad to know that you found our hotel to be very accommodating and comfortable during your stay here for your meeting. We strive daily to please all our guests with providing clean hotel, friendly service and a wonderful choice of fresh hot breakfast. I am glad... More 

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