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SpringHill Suites Orlando Airport

#122 of 329 Hotels in Orlando
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5828 Hazeltine National Drive, Orlando, FL 32822
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SpringHill Suites Orlando Airport
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253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here overnight when my family and I went to Adventure Island. I got it on priceline or hotels.com, can't remember which one I used for less than $100. The room was spacious and clean, it accommodate five people comfortably. The beds were comfortable. They have full breakfast not just donuts and coffee. The elevator are really slow especially... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for posting your overnight hotel experience online. I was happy to read how much you enjoyed every aspect of our hotel. We work hard on providing excellent guest experiences and seems we were right on target during your stay. We are glad that our accommodation was perfect for you and your family’s needs and the breakfast we served... More 

Sourthern New England
Top Contributor
71 reviews 71 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into Orlando to spend a week at our timeshare . I have to say the young lady that checked us in in the afternoon was great! She was very accommodating ,we were tired after traveling. The room was nice, clean and well furnished. Check out was very easy. There was no restaurant on site but we drove out... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for the great review of the SpringHill Suites Orlando. We are so glad you had a good experience, and I love the fact that our staff, especially my front desk associates were able to add more value to your stay with us. I am glad you enjoyed our clean accommodations, as well as, our seamless check-out procedures. Thank... More 

Senior Contributor
44 reviews 44 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night before our flight out. Better than what we expected .Very nice. We loved the comfy beds, big shower, and Continental breakfast. The breakfast area had a variety of things to choose from( croissant/bagels, fruit, eggs, cereal, oatmeal, yogurt...etc) and was very well kept. Very friendly staff. Would definitely stay here again.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear fuentes04, Thank you for choosing our hotel for your recent overnight accommodation needs. I am so happy to know that we exceeded your expectations with regard to your accommodations. Moreover, how much you enjoyed the variety of breakfast offerings with our prompt service. Thank you again for the wonderful feedback and we will be eagerly waiting for you and... More 

new delhi
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for 5 nights...had a good experience. The breakfast is good..quite a few options to choose from. Lots of eateries close by as well. Free airport shuttle to use. rooms are big, airy and well-equipped. Lots of TV channels to surf through. Location is pretty convenient as well.

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear christinemassey, Thank you for choosing our hotel for your multiple night stay while on a business trip. I am so happy to know that we impressed you with our well-equipped spacious rooms, convenient location as well as complimentary high speed Internet and shuttle service. We make sure that we have the freshest items on our complimentary breakfast buffet and... More 

Fort Collins, Colorado
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2015

My family spent one night here on our way back from the coast before our early morning flight out from the Orlando airport. The room was very clean, had two double beds and a nice sitting area. The hotel offers a shuttle to and from the airport. It leaves about every 30 minutes and the trip is roughly 15-20 minutes... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Michael D, Thank you for choosing our hotel for your overnight accommodation needs. I am happy that we impressed you with our clean room, convenient location and excellent service. I appreciate you for pointing out our complimentary shuttle service. We pride ourselves in delivering great service to all our guests and I am happy that my staff made a... More 

Palm Coast, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

I had an issue booking online and called their customer care line for assistance. Well, after a large amount of time I finally was able to get confirmation that the specific room I requested (2 queen suite) was booked. I made it very clear to the person I spoke to that I could not take a king suite as we... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Bill P, Thank you for choosing our hotel while you were on a business trip and for your loyalty towards our brand. I would like to start by offering you my personal apology regarding the confusion about reservations and for failing to provide you with the room that you had booked. We truly appreciate all the feedback from our... More 

Seoul, South Korea
Top Contributor
94 reviews 94 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 15, 2015

Went to a group meeting at the Orlando Reserve Center, about 5 minutes down the road from this hotel. The hotel was in a good location to every chain restaurant you could imagine. 5 minutes from the Airport and about 15 minutes to downtown. Disney and Universal are about 15-20 minutes as well. The hotel breakfast was good, but not... More 

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Marc_and_Kim_Z, Thank you for choosing to stay with us recently while on a meeting and for taking the time to post your review. We appreciate you mentioning our close proximity to the local restaurants, airport and famous local attractions. I am also glad that we impressed you with the pool size and the breakfast offerings. However, I am sorry... More 

New Jersey
Top Contributor
114 reviews 114 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 12, 2015

Although we only used this hotel for one night after a late flight into Orlando, from what we could see it was very clean and orderly. Looked like a family-oriented place without much fanfare, with two outside pools and hot tubs, and ample parking. Check in at a late hour was quick, and the room was spacious enough to allow... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear L M, Thank you for choosing our hotel for your overnight stay. I am glad to know that you liked our clean and spacious accommodations along with our smooth check in service. Thank you again, for pointing out our convenient facilities and we hope to have the opportunity of welcoming you back soon when your travels brings you back... More 

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 30, 2015

Got a great rate so worth every penny. Seems like you can park for cruise shuttles too. Not a bad idea. Plenty of lollipops upon arrival. Room didn't have power outlet by the bed and I don't like unplugging things and looking for hidden outlets. Maybe my room wasn't lucky enough to have them. Good quick stay and right next... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Tayla Thank you so much for giving us your feedback regarding your stay with us. I am glad that we were able to provide you with the accommodations you were expecting during your stay and that you were fully satisfied with our hotel. We do look forward to the opportunity of having you stay with us once again should... More 

Guayaquil, Ecuador
1 review
1 of 5 stars Reviewed April 16, 2015 via mobile

I Just check out and they wanted to charge us $120 dolars for a 4 minutes.Phone Call. Horrible experience!!! Finally we paid $75 ( terreible experience...they will get your money without any respect. Please don't go. The breakfast is so bad my kids didnt wanted to eat the second Day Don't believe the pictures.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Polilla, We appreciate your feedback, please accept our sincerest apologies for providing a less than perfect experience during your stay. Nevertheless we would like to bring to your notice that mark-up rate cards are placed in the rooms for long distance calls. Also had you checked with the Front Desk regarding the rates, they would have been able to... More 

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