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SpringHill Suites Orlando Airport

3.0 of 5 Hotel   |   5828 Hazeltine National Drive, Orlando, FL 32822
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Ranked #91 of 326 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
dsilver829 Menlo Park, California
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223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Menlo Park, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived late (or rather, early in the morning) into MCO. The hotel sent out a shuttle right away, and it was a short ride out to the property, where they already had us checked in, so we tucked right into bed. The room is very comfortable, and large, and the breakfast was plentiful, tasty, and free. And then we... More

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Good Day dsilver829, I was extremely delighted to read your comment of describing us as a" terrific hotel." My staff and I were so happy to know that our services, spacious rooms and other facilities met your expectations and our shuttle service proved to be very convenient. It was a pleasure to be of service and we would love to... More

Cincy
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wanted to try this Marriott property after staying at the Residence Inn next door a few months ago, alway's nice to try different Marriott properties. The Springhill Suites is not a good as the Residence Inn. My room was not as clean as I would have liked, there were hairs in the master bathroom and from a man with... More

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear dale3333, Thank you for taking the time to deliver feedback during your stay with us. I do apologize for the inconvenience you experienced during your stay regarding your guest room. I have issued different projects for my engineer for this week and one of them will be going into each guest room to check the caulk. We hope you... More

Orlando, Fl
Top Contributor
100 reviews 100 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to stay here the night before our 5 a.m. flight. We are so glad we did. The staff here was very friendly and very nice. Our room was quite large, very clean and quiet. We took the shuttle (sign up the night before) to the airport and we were there in 5 minutes. One of the great perks... More

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Good Day djbls, Thank you for choosing the SpringHill Suites for your overnight stay prior to taking your early morning flight. I am glad we were able to provide you with a quiet room that met your needs before an early start. I appreciate your comment about our recently remodeled lobby and all the amenities we have to offer. Thank... More

Naples, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'll first start off by saying that I actually wanted to stay at the Residence Inn but I was trying to stay at the government price and this one was the nearest, right next to it, that provided the price I was looking for. Walking into the building it is very open and inviting, the front desk is off to... More

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear MDMorlan, Thank you for taking the time to write your review regarding your stay at our hotel. I am happy that our staff delivered excellent customer service to you. Our goal is to take care of the guest 101% of the time and glad we met our high expectations for you during your stay. I do apologize about the... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for three nights as part of a business trip. Very friendly lobby staff, even the ladies of the breakfast area always seemed happy. King suite is super comfy, the living room area gives you space to sit, relax and watch TV. The sofa bed works in case an unexpected friend stays overnight. There is also a desk for us... More

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear b4lobotomy, Thank you for your recent stay. Thank you for the kind words about our team members. They work very hard to deliver great service. I sorry for the A/C turning on and off so often. I have sent our maintenance team to the room to replace that A/C as it shouldn't turn on and off so often. We... More

Chagrin Falls, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed at the SpringHill Suites a couple of weeks ago while in town for a wedding. Great location - conveniently located close to a number of nice, moderately priced restaurants - and comfortable, clean, spacious, quiet rooms. Nice selection for breakfast, including eggs, bacon or sausage, yogurts, fruit, muffins, breads, juice, coffee. It was nice to have a coffee pot... More

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TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Pat10126, I am so pleased to read that we were able to meet your expectations during your recent stay with us. I am also glad that we were able to provide you with the accommodations you were expecting during your stay and that you were fully satisfied with our hotel. We make sure that we have the freshest items... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is GREAT, free breakfast every morning. Free shuttle to and from orlando airport, the rooms are so quiet sleep is not disturbed, lots of restaurants all within walking distance I would not hesitate for one second to return on vacation with my family. Disney and Universal are just a short drive, maybe twenty minutes or so

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Poordaddynodough, Thank you for choosing our property on your recent visit to Orlando. I'm glad to know you enjoyed the breakfast and transportation. Thanks for taking the time to post your experience on Trip Advisor. We hope to see you soon. Thank you, Will White More

Chicago, Illinois
Top Contributor
73 reviews 73 reviews
66 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for 3 nights last month & really enjoyed my stay! The staff was extremely friendly, the hotel is super close to the airport and I got a great last minute deal on Hotwire. My room was spacious and clean, the free breakfast offered everything you can think of, plus I had free wireless and free... More

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear depechegirl02, Thank you for taking the time to give feedback regarding your stay with us. I am very happy to see that you enjoyed our hotel. It is our number one goal to deliver exceptional customer service and am glad to see you received this during your stay. I hope you decide to stay with us during your next... More

Washington DC, District of Columbia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed here following our flight into Orlando that arrived at 11:30 pm. We wanted something close and this was perfect location. The hotel was modern and clean and the room spacious enough for our family of 5 with 2 queen beds and a pull out sofa. I also like how the bathroom is split with toilet/shower in one room... More

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flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear PointsWellTaken, Thank you for staying with us and giving feedback during your stay. It is great to hear how much you enjoyed all aspects of our hotel ranging from our high level customer service you received to our guest rooms. I do apologize for you not being satisfied with our usage of styrofoam plates/bowls. I will look into changing... More

Naples, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 15, 2014

I stayed here a couple nights in October with my boyfriend for work purposes. This hotel is located right down the road from the orlando airport and surrounded by different restaurants to eat. The customer service in this hotel deserves 5 stars alone. They are very accommodating and offer complimentary water at the desk. There is a complimentary breakfast every... More

Was this review helpful? Yes
flhotelier, General Manager at SpringHill Suites Orlando Airport, responded to this review

Dear Scanter17, Thank you for your feedback in regards to your stay with us. I am happy that you enjoyed your experience at our hotel from the customer service to its amenities. We look forward to having you stay with us again in the future! Take care, Will More

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Additional Information about SpringHill Suites Orlando Airport

Address: 5828 Hazeltine National Drive, Orlando, FL 32822
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Orlando Airport 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Orlando Airport Hotel Orlando
Orlando Springhill Suites

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