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SpringHill Suites Orlando Airport

#111 of 329 Hotels in Orlando
Certificate of Excellence
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5828 Hazeltine National Drive, Orlando, FL 32822
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SpringHill Suites Orlando Airport
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264 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Gibraltar
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only spent 9 hours in this hotel as a stop gap prior to our flight. The idea of spending 9 hours in the terminal prior to our flight with a 5 year old was a bit daunting as she would be bored stiff. We arrived at the hotel in time for breakfast which was a self service affair and... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for choosing the SpringHill Suites Orlando Airport for your accommodation needs. I am delighted to know that we were able to provide you an enjoyable stay prior to your further travel. I am also glad to read that you loved your immaculate accommodation, the breakfast we served and that our staff were able to take great care of... More 

Oswego, New York
5 of 5 stars Reviewed 6 days ago NEW

My family and I stayed at the Springhill Suites Orlando Airport on July 18, 2015. We traveled with 2 other families and needed 3 rooms total. Upon arrival at the airport, I called for the complimentary shuttle and it arrived to pick our party of 12 up within 20 minutes. As our flight arrived in Orlando at 10:00am, we requested... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for the terrific review about your stay with family at the SpringHill Suites Orlando Airport. I am glad to know that you were highly satisfied and pleased with our front desk associate for the exceptional service she provided to you. I will surely pass on your gracious words to Carolai to inspire her for her work. I am... More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent from the check in until my check out, i stayed for the night but the hotel is amazing and the employees are amazing especially the lady in the front desk at the second shift the 23 of july i forgot her name hut i remember shes colombian, she is amazing. Clean hotel, great room... A+ overall

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for choosing the Springhill Suites Orlando Airport for your one night stay and sharing your comments online. I am glad that everything was great from the start to the finish. Even though it was a quick stay, I am happy that we were able to provide you with our clean, comfortable accommodations. I am very lucky to have... More 

Central Florida, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was very good every one that works there were so nice. I asked if we could have a late check out and we stayed until 2:00pm. The room was awesome! If I have to come back definitely I will stay there again.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thanks for taking the time to let us know how much you enjoyed during your recent visit while on business trip. I’m glad we could take care of your late check-out and am happy that you loved your room and our associates. It is great to know that you plan on staying with us the next time you are in... More 

Florida
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would have given this hotel 5 stars, but for the shuttle to the airport. I had to catch a 7:00 a.m. flight and was in the lobby at 5:00 a.m....waiting and waiting. Finally, the shuttle came and the guy stopped at 2 other hotels before dropping me off. In the meantime, there was no sense of urgency as the... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for your feedback. Please accept my sincerest apologies for the inconvenience you experienced due to our shuttle service. I will be sharing your comments with the shuttle service provider to be more attentive to our guests shuttle needs for the airport so that we can provide a timely, professional service. Thank you again for sharing your concerns with... More 

Dallas, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are from Orlando but have lived in Dallas for the past 4 years. We go home twice a year and always stay here when we're in town. Much cleaner and updated than the typical Marriott Courtyard and the rooms all have two rooms (one the bedroom and an attached open sitting/wet bar area). Perfect for parents with kids as... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for your wonderful feedback and for staying again with SpringHill Suites Orlando. I am delighted to know that your accommodation was perfect for your needs and that you were highly satisfied with our associates, I will surely pass on your comments to the respective department heads. Yes, we provide water for free as we believe that we should... More 

Saint Louis, Missouri
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place is NOT up to par. Halls and especially the elevator lobbies are dimly lit. Halls are humid and hot, very little if any a/c. Upon check in my room was already given to another guest...even though I had checked in using the mobile APP. How could this happen? The sheet on my bed was worn so thin in... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

It was very disappointing to read your comments concerning your experience at our hotel. Please accept my sincerest apologies as we never mean to disappoint any of our guests in any way and we definitely failed in this attempt. I can assure you that what you experienced is not acceptable by our standards and we will be reviewing and altering... More 

Saint Petersburg
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after landing late at the airport. The hotel was attractive and very comfortable. The breakfast was massive. Lots of options and it feed a lot of people very effeciently. The pool area was very inviting. Our beds were very comfortable. The ladies at the front desk were very helpful and friendly. We had a very nice stay.

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for taking time out of your schedule to post this wonderful review and how much you appreciated our hotel. I am very happy to hear that all aspects of your stay were excellent, from the comfort of your bed, the pool, the varied breakfast to your interaction with friendly and efficient front desk staff. It was a pleasure... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the minute I checked in with Kadi (? Sorry if I spelled it wrong) at the front desk, this stay has been nothing but perfect! Being in the airline industry, I appreciate and notice awesome customer service-and the team and hotel here go a be and beyond. Clean,comfy rooms, accommodating staff. And my bed was so insanely comfortable, that... More 

Was this review helpful? Yes
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for your wonderful words and your great review of SpringHill Suites Orlando Airport Hotel. I am pleased that you received great service and hospitality as well as you thoroughly enjoyed our immaculate accommodations. We are delighted that you got a great night’s sleep and loved our signature mattresses. Also thank you for adding a spotlight about our Front... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Extremely satisfied with my room , service and experience .I arrived a few hours earlier than my check in time which was no issue the 2 young ladies at the front desk were more than happy to help me very sweet girls...the room was nice and clean.quiet stay and great view ..conveniently located to Disney old town and the airport... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at SpringHill Suites Orlando Airport, responded to this review

Thank you for taking time out of your schedule to posting this wonderful review and sharing your experience regarding your first visit to Florida. Our close proximity to Disney old town, as well as the airport makes it most convenient for our guests to take advantage of. I am delighted to know that you had a seamless check in and... More 

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