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Extended Stay America - Orlando - Convention Ctr - 6451 Westwood

2.0 of 5 Hotel   |   6451 Westwood Blvd, Orlando, FL 32821
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Ranked #228 of 326 Hotels in Orlando
A recent review
4 of 5 stars reviewed 3 weeks ago
margaret w Orlando, Florida
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93 reviews from our community

Traveler rating
    30
    25
    19
    8
    11
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28
11
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and the staff members are very friendly and helpful.....The continental breakfast was great, they had fruits, cereal, bagels, a variety of juices etc. My family and I were there for a days and had to return a few weeks later, when I got there at the front desk Jeanelle the clerk had my room ready... More

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Santa Barbara, California
Top Contributor
52 reviews 52 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms were clean and kitchen utensils were available. Priced a few dollars less than the same named property across the parking lot but the rooms here are significantly smaller and there is no pool or fitness room. Also what I found slightly disturbing was some of the long term residents here like to keep their doors slightly open and loiter... More

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Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that we could provide affordable stay for you. I do apologize that we do not offer some amenities like a pool and a fitness room. As well, I am sorry that other guests made you feel uncomfortable. I will be... More

Torrance, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2014

stayed here with my kids. its 1 road over from seaworld. room was very clean staff was great at handling anything we needed our A/C started making noise called the front desk they had a new one in about 20 mins. only thing I would say is the net is pretty slow but that's what cells are for. free simple... More

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Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff was able to attend to your needs. As well, we are glad to read that you enjoyed our location and our grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having... More

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 16, 2014

Really enjoyed our stay here while visiting Orlando. Free parking, free wifi - which was pretty good, free shuttle to theme parks, free basic breakfast - no hot food but bagels! Bed was really comfy and the whole room was clean and well looked after. The only problem we had was our shower drain was completely clogged with hair from... More

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Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that that you enjoyed your stay. I am so pleased to know that you appreciated our amenities including our free parking, Wi-Fi, and shuttle. Still, I am disappointed to read of the cleanliness issue with your drain. Please accept my... More

Jackson
2 reviews
5 of 5 stars Reviewed September 16, 2014

Truly a "Home away from home". Fantastic staff. More friends than staff. Flowing coffee in the morning was an added benefit. Sea World right next door. I- Trolley out front along with Lynx bus stops. Universal Studios and Disney Parks just a hop away. Well worth the price.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you found us to be a home away from home. I am so pleased to read that you received such excellent service from our staff, and that you found our location to be so convenient. Thank you again for sharing your comments... More

Gainesville, Florida
1 review
5 of 5 stars Reviewed September 12, 2014

Hello, I made this Extended Stay America my home for 3 months. My boyfriend and I lived with our puppy this past summer. There aren’t enough words to thank the staff from the hotel for welcoming us for so long, putting up with my constant requests, and making our stay feel pretty homey. I applaud the maintenance staff (particularly Lana)... More

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Danbury, Connecticut
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

My boyfriend and I spent 3 months at this Extended Stay America. The location was perfect for us to get to our workplaces without having to spend a tremendous amount of time on I4. However, the service is terrible and the workers have no clue what they are doing. We were told we'd receive a maid once a week on... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

I want to thank you for taking the time to post a review of your stay. It was disheartening to read that you received such poor service from my staff. In response to your review, I will be meeting with my entire team to review training and procedures to ensure that this does not happen again. As well, I will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014 via mobile

Hotel is clean, the kitchen was great, we prepared our meal and saved money. This hotel is Near to universal studios and sea world. And About 15 minutes from disney world parks, very convenient. There are so much to do close by.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

We want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your fully equipped kitchen and our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Houston, Texas
1 review
3 of 5 stars Reviewed August 17, 2014

was surprised at the few towels issued and the attitude when we asked for additional towels and pillows. Stayed 10 days and were told housekeeping was scheduled for Sunday. Came back to room Sunday evening and beds were still unmade and nothing was cleaned. Complained to desk and was told we had not been put on the schedule. Service promised... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

We appreciate you taking the time to write a review of your experience with us. We are disappointed to hear about the issues you experienced with our housekeeping services. We are sorry for your inconvenience. To ensure that a situation like yours doesn't happen again, we will be retraining our housekeeping and front desk staff to make sure rooms are... More

Ashburn, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 25, 2014

This hotel is not worth staying, the halls are extremely smelly, actually it feels disgusting. Probably because it allow pets. The inside of the room smelled even worst. The room itself was OK clean but the smells was unbearable. The A/C was pretty dirty, the bathtub was clogged. Find another location you won't regret.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Ctr - 6451 Westwood, responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry to hear about the odor issues you encountered during your stay. As well, I apologize for the cleanliness issues you encountered with your air conditioner and bathtub. I will be meeting with our housekeeping and maintenance staffs to ensure these issues are properly addressed.... More

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Additional Information about Extended Stay America - Orlando - Convention Ctr - 6451 Westwood

Address: 6451 Westwood Blvd, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Orlando - Convention Ctr - 6451 Westwood 2*
Number of rooms: 119
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Also Known As:
Extended Stayamerica Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay

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