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Extended Stay America - Orlando - Convention Center - Sports Complex

2.0 of 5
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6451 Westwood Blvd, Orlando, FL 32821
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Extended Stay America - Orlando - Convention Center - Sports Complex
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121 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

Awesome accommodations. Comfy and cozy rooms. Pet friendly. All hotel personnel were friendly and accommodating. Breakfast had a good assortment and plentiful. Would highly recommend. We stayed in a roomy Queen room.

Helpful?
Thank Jeanine S
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our comfortable rooms as well as our exceptional customer service. It’s great to read that we were able to accommodate your needs with our pet friendly policy. The staff and I would like to thank you again for posting your review.... More 

Los Angeles, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The personnel at the front desk Lana Singletary, Waleska Rodriquez, Kyle Gray, John (J.C.) Coburn, Santos, the maintenance, as well as Ms. Carolyn, Joey and the rest of the housekeeping crew, always greet you with a smile and ask what can they do to make your stay comfortable. They don't just talk. All of them will go the extra miles... More 

Helpful?
1 Thank Melvin D
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your... More 

Chicago, Illinois
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 30, 2015

The room is average. The breakfast is a plus compared to other extended stay locations. But I would expect more timely response about the kitchen tool request. I asked during check-in, but got no response. I asked the second time in the morning next day, and second time. I liked to stay at extended stay just because the home-like style.... More 

Helpful?
Thank Xiangjun D
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the service issues you experienced. I will use your comments as a training tool to make sure we are responding to guest needs in a timely manner. We are sorry for this issue, but are happy to... More 

Westgate on Sea,England
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 4, 2015

Excellent location close to seaworld and a short drive to Disney and Universal. Very friendly and helpful reception staff'. Fully equipped kitchen. Clean and comfortable bed. Grab and go breakfast....nothing special but quite adequate. A kitchen pack of basic pots pans etc is available upon request from reception free of charge. have stayed before and would stay again. Sign up... More 

Helpful?
Thank DavidandJo
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

I appreciate you taking the time to write such a wonderful review. I am glad to read that you enjoyed our convenient location, friendly customer service and our comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015 via mobile

I love love love staying at this extended stay. It's walking distance to the convention center (which is why we were there), walking distance to Delmonicos (great little Italian restaurant), and has everything and more that you'd need from an extended stay. All the staff I've ever encountered were very friendly (though I've heard of one man that works there... More 

Helpful?
Thank Jacqueline L
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 3, 2015

Do not expect much from the room, it was just about average. Clean, but needs serious makeover. Bathrooms were leaking and rooms are small almost too small. Pros: 1. Good parking 2. close to convention, although I would suggest the International Drive as a better place to stay 3. General facilities are good Cons: 1. Small room 2. Leaking bathroom... More 

Helpful?
Thank ash_kannan
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Your review for our hotel was recently brought to my attention. I appreciate your comments regarding our staff and location; however, I apologize for the maintenance issues you experienced. To uphold our company's high standards, I will have our maintenance engineer inspect our rooms to ensure that everything is functioning properly. Please do not hesitate to contact me directly, at... More 

canton ga
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2015 via mobile

We stayed here the night before we went to Disney and then again another night before going home.Staff was very nice and rooms were very nice and comfy. This is one of our preferred hotel chains so we know what to expect from them. Only complaint is last night there was a group of about 5-7 guys going up and... More 

Helpful?
Thank rnwgt2
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

I want to thank you for taking the time to post a review of your stay. I apologize for the noise issues you experienced. In response to your feedback, I will work with our staff to make sure our quiet hours are enforced. Please know that a member of our staff is always available. Between the hours of 11pm and... More 

Rochester NY
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed June 12, 2015

Room was comfortable,kitchen was totally functional. Wifi worked well. Not a place to stay if you are looking for a resort experience, but for business, ro a stopover while traveling, or as in my case a place to stay while visiting family, it is more than adequate. I do wish they would use less in the way of harsh chemical... More 

Helpful?
1 Thank barbarawwarren
Trinidad and Tobago
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 13, 2015

My husband, my parents and I stayed at this hotel for 6 nights from the 3rd April to the 9th April. I must say our room was initially clean and tidy but over the course of the time without houskeeping for that period of time it became uncomfortable for us. We did get fresh towels when we requested them but... More 

Helpful?
Thank Varuna S
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you were not informed of our housekeeping services when you checked in. We offer housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Still, I am glad... More 

Lehigh Acres, Florida
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

Okay, maybe not the best place you'll ever stay in Orlando but its definitely a place my family and I have stayed countless times and haven't had any major problems. If we're on a budget and just staying a night or two this is the place. Of course, I've stayed here weeks on end for an internship once and it... More 

Helpful?
Thank KrystalynnH
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our hotel and the value we offer. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

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