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All 326 Orlando hotels

Comfort Suites UCF / Research Park

2.5 of 5 Hotel   |   12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
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Ranked #136 of 326 Hotels in Orlando
A recent review
4 of 5 stars reviewed 1 week ago
Ashley Z Mount Laurel, New Jersey
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100 reviews from our community

Traveler rating
    48
    30
    18
    2
    2
See reviews for
40
12
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Mount Laurel, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was everything I expected it to be. It did not exceed expectations, though. The check in was speedy. Breakfast was pretty good. The beds were comfortable. However, there was a bug in the bathroom which skeeved me out. Also, the water pressure wasn't all that great in the shower. Also, for me, I need a room that is... More

Was this review helpful? Yes 1
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon, Thank you for taking the time to share your experience with us! Please accept our sincere apologies for the inconvenience you experienced. We are constantly monitoring the performance of our hotel against Choice's high service and standards. Comments from our guests enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our... More

Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I am a UCF parent who occasionally needs to stay at a hotel for a couple of days to the flip side that I stay for a couple of weeks. Comfort Suites @ UCF gives the absolutely BEST for any length of stay!! The staff is so accommodating & easily make me feel as though I am the most important... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Thank you so much for always choosing to stay with us! We are very glad that you had enjoyed your stay! We will be looking forward to seeing you in the near future. Have a great week!!!!! More

east coast
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got this on Priceline for $66/night. We were in the area for a visit to UCF. I won't stay at this property again. I will use Hotwire or Priceline and go for one of the 3 star hotels. There's a Hilton Garden Inn and a Courtyard near by as well. It's a basic 2.5 star hotel. The young man... More

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Please accept our sincere apologies for the inconvenience you experienced. We are constantly monitoring the performance of our hotel against Choice's high service and standards. Comments from our guests enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our Mission to be the first choice of the world’s travelers. The time... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I loved the fact that it was close to every place I needed to go. I was a little aggravated that the bathroom didn't look like I expected, but it was an easy fix. I went and brought my own cleaning supplies. (No need to call the front desk for that. It wasn't that bad) It was very quiet when... More

Was this review helpful? Yes
Stuart B, General Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, I really appreciate your taking the time to share your experience during your recent stay. I want to personally apologize that the bathroom was not as clean as our standards demand. A clean bathroom that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

Prime location, only 5 mins away from UCF. The hotel is top notch and service is pretty much impeccable. The rooms are spacious and the beds are very clean. Rooms are very clean and no issues with cleanliness. Breakfast in the morning was worth it!

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Thank you so much for taking the time out to write us this response! We are so glad that you had chosen to stay with us and had enjoyed your visit. Our main goal is to provide our guests with the best possible accommodations and services. Thank you once again and we hope to see you again soon. More

Fort Myers, Florida, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
3 of 5 stars Reviewed October 16, 2014 via mobile

Very convenient hotel for business in the area. I stay at CS often as I travel,and this is one of the older ones, but they did a nice job on the remodel. Too bad they did not redo the tubs/showers, they and the old caulking need a facelift to compare with the usual CS quality(granite). I would stay there again.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect. We want our guest to have the best stay possible where everything is like new, in-place, of the highest quality, and in perfect working order.... More

Annandale, Virginia
1 review
4 of 5 stars Reviewed October 13, 2014

We thoroughly enjoyed our three nights at this hotel; however when we received our statement from our credit card company and saw the $150 that had been added onto the cost of our stay we couldn't imagine what that was for. I read our receipt and saw that that was the charge if they found that there had been smoking... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon, We thank you for taking your time out to give us feedback regarding your recent stay! We value your opinnion and will defintely take it into consideration. We apologize that you experienced inconveniences during your last visit. Unfortunately, we do maintain non smoking rooms and a fee is in place to deter smokers from smoking in our non... More

Boca Raton, Florida
1 review
3 of 5 stars Reviewed September 24, 2014

Stayed at comfort suites for ucf family weekend. Upon entering 2nd floor lobby, was inundated with 2nd hand cigarette smoke. Our room had heavy mildew smell. Bathroom had 3 places in tub/shower with black mold growing. Employees were very friendly and helpful. I told front desk upon check out of above issues and they were apologetic and took $30 off... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can... More

Lee, Florida
1 review
4 of 5 stars Reviewed September 1, 2014

We have stayed at this hotel several times in the past 10 years. Its location on the east side of Orange County is excellent. Our latest stay, August 27, 2014 was far nicer than our stay August 18, 2014. The 3rd floor room was cleaner and didn't have an odor that the 2nd floor room had. The staff is professional... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon K E, We greatly appreciate you taking time to share your thoughts with us regarding your recent stay. We want our guest to have the best stay possible, where everything is in perfect order. We am very displeased that was not the case during your previous stay; we are very glad that you had enjoyed your recent stay.... More

Cleveland, Ohio, United States
2 reviews
5 of 5 stars Reviewed August 25, 2014

I visited this past weekend. The hotel was extremely clean, the staff courteous, and while I was in town, the hotel was very quiet, yet full of people. The pool area was also clean, and quiet while we stayed.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Amy M, Thank you so much for writing us this review! We pride ourselves in providing our guests with the best customer service and accommodations possible. I will definitely take the time to congratulate the staff in regards to this and hope that you would come visit us again! Thank you once again and hope you have a... More

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Additional Information about Comfort Suites UCF / Research Park

Address: 12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites

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