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All 326 Orlando hotels

Comfort Suites UCF / Research Park

2.5 of 5 Hotel   |   12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
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Ranked #152 of 326 Hotels in Orlando
A recent review
4 of 5 stars reviewed 6 days ago
Dnacemom1
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103 reviews from our community

Traveler rating
    49
    31
    18
    3
    2
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43
12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Senior Contributor
41 reviews 41 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We normally stay at the Garden Inn across the street, but their rates were completely outrageous for the one night we were going to be on that side of Orlando. I know that it was graduation weekend at UCF, but we are always in town at this time of the year as our daughter has a show for the high... More 

Was this review helpful? Yes
stuartb452, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Dnacemom1, Thank you so much for taking the time to share your experience with us! We are very glad that you had enjoyed your stay and even more thankful that you are now becoming a regular guest here at the Comfort Suites UCF. We look forward to seeing during your next visit. Sincerely, Stuart More 

Tamarac, Florida, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a very important stay for us. It was for my grandsons University graduation. You can't beat the value. Breakfast was served on time and was a great time saver and the 24 hour coffee service is excellent. The rooms are spacious and always clean and well equipped. We have been at this property several times and it is... More 

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Paul G, Thank you so much for taking the time to share your experience with us! We are very glad that you had enjoyed your stay and even more thankful that you are a regular customer with us. We hope that you would visit us again soon! Thank you and have a wonderful week! More 

Bedford, New Hampshire
1 review
2 of 5 stars Reviewed 1 week ago

This comfort suite doesn't match our historical experience. Right on a major road, the mattress was rock hard, the swipe entries on two of the three entry doors were broken so you couldn't easily get in and out, and basically had to just work with the front entrance. not convenient. overall just not impressed- wouldn't stay there again.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Preferida1969, Thank you for taking the time out to write us this review! We apologize for your recent experience at the Comfort Suites and will definitely take your opinion into consideration as to not have our future guests experience the same issues. We do hope that you would give us another chance to redeem ourselves and visit us... More 

Mount Laurel, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was everything I expected it to be. It did not exceed expectations, though. The check in was speedy. Breakfast was pretty good. The beds were comfortable. However, there was a bug in the bathroom which skeeved me out. Also, the water pressure wasn't all that great in the shower. Also, for me, I need a room that is... More 

Was this review helpful? Yes 1
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon, Thank you for taking the time to share your experience with us! Please accept our sincere apologies for the inconvenience you experienced. We are constantly monitoring the performance of our hotel against Choice's high service and standards. Comments from our guests enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our... More 

Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 16, 2014

I am a UCF parent who occasionally needs to stay at a hotel for a couple of days to the flip side that I stay for a couple of weeks. Comfort Suites @ UCF gives the absolutely BEST for any length of stay!! The staff is so accommodating & easily make me feel as though I am the most important... More 

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Thank you so much for always choosing to stay with us! We are very glad that you had enjoyed your stay! We will be looking forward to seeing you in the near future. Have a great week!!!!! More 

east coast
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 11, 2014

I got this on Priceline for $66/night. We were in the area for a visit to UCF. I won't stay at this property again. I will use Hotwire or Priceline and go for one of the 3 star hotels. There's a Hilton Garden Inn and a Courtyard near by as well. It's a basic 2.5 star hotel. The young man... More 

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Please accept our sincere apologies for the inconvenience you experienced. We are constantly monitoring the performance of our hotel against Choice's high service and standards. Comments from our guests enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our Mission to be the first choice of the world’s travelers. The time... More 

2 reviews
4 of 5 stars Reviewed November 1, 2014

I loved the fact that it was close to every place I needed to go. I was a little aggravated that the bathroom didn't look like I expected, but it was an easy fix. I went and brought my own cleaning supplies. (No need to call the front desk for that. It wasn't that bad) It was very quiet when... More 

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Stuart B, General Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, I really appreciate your taking the time to share your experience during your recent stay. I want to personally apologize that the bathroom was not as clean as our standards demand. A clean bathroom that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

Prime location, only 5 mins away from UCF. The hotel is top notch and service is pretty much impeccable. The rooms are spacious and the beds are very clean. Rooms are very clean and no issues with cleanliness. Breakfast in the morning was worth it!

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, Thank you so much for taking the time out to write us this response! We are so glad that you had chosen to stay with us and had enjoyed your visit. Our main goal is to provide our guests with the best possible accommodations and services. Thank you once again and we hope to see you again soon. More 

Fort Myers, Florida, United States
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

Very convenient hotel for business in the area. I stay at CS often as I travel,and this is one of the older ones, but they did a nice job on the remodel. Too bad they did not redo the tubs/showers, they and the old caulking need a facelift to compare with the usual CS quality(granite). I would stay there again.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect. We want our guest to have the best stay possible where everything is like new, in-place, of the highest quality, and in perfect working order.... More 

Annandale, Virginia
1 review
4 of 5 stars Reviewed October 13, 2014

We thoroughly enjoyed our three nights at this hotel; however when we received our statement from our credit card company and saw the $150 that had been added onto the cost of our stay we couldn't imagine what that was for. I read our receipt and saw that that was the charge if they found that there had been smoking... More 

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon, We thank you for taking your time out to give us feedback regarding your recent stay! We value your opinnion and will defintely take it into consideration. We apologize that you experienced inconveniences during your last visit. Unfortunately, we do maintain non smoking rooms and a fee is in place to deter smokers from smoking in our non... More 

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Additional Information about Comfort Suites UCF / Research Park

Address: 12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Hotel Style:
#90 Business Hotel in Orlando
#154 Family Hotel in Orlando

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