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All 327 Orlando hotels

Comfort Suites UCF / Research Park

2.5 of 5 Hotel   |   12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
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Ranked #128 of 327 hotels in Orlando
A recent review
5 of 5 stars reviewed 1 week ago
Amy M Cleveland, Ohio, United States
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92 people have reviewed this hotel

Traveler rating
    46
    26
    16
    2
    2
See reviews for
35
13
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Cleveland, Ohio, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I visited this past weekend. The hotel was extremely clean, the staff courteous, and while I was in town, the hotel was very quiet, yet full of people. The pool area was also clean, and quiet while we stayed.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Amy M, Thank you so much for writing us this review! We pride ourselves in providing our guests with the best customer service and accommodations possible. I will definitely take the time to congratulate the staff in regards to this and hope that you would come visit us again! Thank you once again and hope you have a... More

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for the weekend to move my son into UCF. The hotel was clean and quite. The person at the desk that checked me in was very polite. We did not take advantage of the free breakfast so I cannot comment on that. I too came back every night to a freezing cold room. The A/C... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Buzymomrn, Thank you so much for taking the time out to review our hotel! We are very glad that you had enjoyed your stay. We do apologize in regards to the A/C, we will definitely take the time out to speak to the housekeeping staff in regards to this. We hope that you would visit us again and... More

GREENEVILLE
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was our second stay. Hotel was remodeled last year with a nice decor for our first stay and is still in good shape this year and the staff keeps it very clean. Staff friendly and greets you with a smile and are always willing to help you. Will stay there again next year.

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Patrick, I am very happy to read how much you enjoyed both your times here at the Comfort Suites UCF. We are extremely fortunate to have a fantastic team to work with. They are truly what make this hotel great. I will be sure to recognize them publicly at our next celebration.Thank you for continuing to use our hotel... More

Mahomet, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

The first room was not big enough for our family and we promptly went to the desk and they took care of the issue. They were wonderful. I can't say enough great things about the people behind the desk AND the breakfast.

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Pam L, Thank you so much for taking the time out to give us this feedback! We are very glad that you had enjoyed your stay and will definitely congratulate the front desk & breakfast staff on their success. We pride ourselves in providing our guests with the best customer service and every opinion matters to us. We hope... More

Pensacola, FL
Top Contributor
68 reviews 68 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 12, 2014

We selected this hotel as it is located only about 1 mile from the UCF campus. They seem to have UCF shuttle buses riding by frequently, though we had our own transportation. However, I think I'll pay more for a better night's sleep next time we stay in this area. When we walked into our room it was freezing, so... More

Was this review helpful? Yes 1
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Karen, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the temperature control system interfered with your comfort. We want our guest to have the best stay possible, where everything is in perfect working order. I am sorry if that was not the case during your stay.... More

1 review
5 of 5 stars Reviewed July 10, 2014

The hotel was centrally located for what we were in town for. The hotel staff were very friendly and helpful, and were knowledgeable of restaurants and other venues in the area. If we have a reason to travel back to this area, we would definitely stay here again. Hotel was very clean, with a good free breakfast!

Review collected in partnership with this hotel

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Bobby H Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Jacksonville, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

I rely heavily on other travelers experiences & views...so I hope this helps someone. I stayed here with my daughter the past 2 days. We were in Orlando for her orientation at UCF. The hotel was convenient to the school and also to the mall, restaurants, etc. Our room had 2 queen beds, which were very comfortable. There was a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon MzMimi904, Thank you so much for writing us this review! It means a lot to us to receive feedback from our guests and I'm glad to hear that you had enjoyed your stay. I will definitely let the staff know regarding their success. Thank you so much and have a wonderful day! I hope that you would visit... More

1 review
5 of 5 stars Reviewed June 13, 2014

The staff there is SUPER FRIENDLY and Accomadating! My company booked me at a LaQuinta in the same area. They are pet friendly and I'm extremely allergic to cats and dogs. I checked out and Rachel was able to get me checked in the same day! The rooms are always very clean, the location is great for me, but what... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Ron T, Thank you for taking the time out of your schedule to write us this survey! We appreciate your loyalty to this hotel and we are very happy that you had enjoyed your stay! I will definitely take the time out to congratulate the staff on behalf of their success. If there's anything else we can do... More

Woodbridge, Virginia
1 review
4 of 5 stars Reviewed June 12, 2014

Room was quiet, clean and comfortable. We slept well - good quality bed with nice linens. Good location near UCF. Easy to get to from the airport. Fair amenities and hotel quality. Although it was nice to have more than the usual continental breakfast, it coul've been better. The eggs, bacon and sausage were tasteless. Probably had to do with... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Harry B, I would first like to thank you for giving us feedback in regards to your stay! Your opinion is very important to us! I am glad that you had enjoyed your stay, I do apologize in regards to the coffee. I will definitely be speaking with my housekeeping department to see what we can do to... More

Reston, Virginia, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 29, 2014

Room was quiet, clean and comfortable. We slept well - good quality bed with nice linens. We'd reserved a room with 2 queens but they overbooked and upgraded us to a room with a king bed and a jacuzzi, and even called us in advance to let us know which was nice. The only downside to the room we had,... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Karen H, Thank you so much for writing a review for us! We pride ourselves in providing the best customer service for our staff and we are very glad that you had enjoyed your stay with us! In regards to the bathroom for the Jacuzzi suites, I will definitely bring this to the attention of my higher ups... More

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Additional Information about Comfort Suites UCF / Research Park

Address: 12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
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Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#55 Business Hotel in Orlando #110 Family Hotel in Orlando #128 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more   less 
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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