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All 328 Orlando hotels

Comfort Suites UCF / Research Park

2.5 of 5 Hotel   |   12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
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80%
Ranked #135 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed yesterday
Pam L Mahomet, Illinois
  • Overview
  • Reviews (89)
  • Photos (22)
  • Amenities
  • Room tips (16)
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89 people have reviewed this hotel

Traveler rating
    45
    24
    16
    2
    2
See reviews for
33
13
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Mahomet, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The first room was not big enough for our family and we promptly went to the desk and they took care of the issue. They were wonderful. I can't say enough great things about the people behind the desk AND the breakfast.

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Pensacola, FL
Top Contributor
68 reviews 68 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We selected this hotel as it is located only about 1 mile from the UCF campus. They seem to have UCF shuttle buses riding by frequently, though we had our own transportation. However, I think I'll pay more for a better night's sleep next time we stay in this area. When we walked into our room it was freezing, so... More

Was this review helpful? Yes 1
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Karen, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the temperature control system interfered with your comfort. We want our guest to have the best stay possible, where everything is in perfect working order. I am sorry if that was not the case during your stay.... More

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was centrally located for what we were in town for. The hotel staff were very friendly and helpful, and were knowledgeable of restaurants and other venues in the area. If we have a reason to travel back to this area, we would definitely stay here again. Hotel was very clean, with a good free breakfast!

Review collected in partnership with this hotel

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Bobby H Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Jacksonville, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

I rely heavily on other travelers experiences & views...so I hope this helps someone. I stayed here with my daughter the past 2 days. We were in Orlando for her orientation at UCF. The hotel was convenient to the school and also to the mall, restaurants, etc. Our room had 2 queen beds, which were very comfortable. There was a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon MzMimi904, Thank you so much for writing us this review! It means a lot to us to receive feedback from our guests and I'm glad to hear that you had enjoyed your stay. I will definitely let the staff know regarding their success. Thank you so much and have a wonderful day! I hope that you would visit... More

1 review
5 of 5 stars Reviewed June 13, 2014

The staff there is SUPER FRIENDLY and Accomadating! My company booked me at a LaQuinta in the same area. They are pet friendly and I'm extremely allergic to cats and dogs. I checked out and Rachel was able to get me checked in the same day! The rooms are always very clean, the location is great for me, but what... More

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Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Ron T, Thank you for taking the time out of your schedule to write us this survey! We appreciate your loyalty to this hotel and we are very happy that you had enjoyed your stay! I will definitely take the time out to congratulate the staff on behalf of their success. If there's anything else we can do... More

Woodbridge, Virginia
1 review
4 of 5 stars Reviewed June 12, 2014

Room was quiet, clean and comfortable. We slept well - good quality bed with nice linens. Good location near UCF. Easy to get to from the airport. Fair amenities and hotel quality. Although it was nice to have more than the usual continental breakfast, it coul've been better. The eggs, bacon and sausage were tasteless. Probably had to do with... More

Was this review helpful? Yes
Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Harry B, I would first like to thank you for giving us feedback in regards to your stay! Your opinion is very important to us! I am glad that you had enjoyed your stay, I do apologize in regards to the coffee. I will definitely be speaking with my housekeeping department to see what we can do to... More

Reston, Virginia, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

Room was quiet, clean and comfortable. We slept well - good quality bed with nice linens. We'd reserved a room with 2 queens but they overbooked and upgraded us to a room with a king bed and a jacuzzi, and even called us in advance to let us know which was nice. The only downside to the room we had,... More

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Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Karen H, Thank you so much for writing a review for us! We pride ourselves in providing the best customer service for our staff and we are very glad that you had enjoyed your stay with us! In regards to the bathroom for the Jacuzzi suites, I will definitely bring this to the attention of my higher ups... More

1 review
5 of 5 stars Reviewed May 15, 2014

my son had a appointment at kids nero care and had to be there at 6am so we stayed here the night before and we were very pleased it was clean and comfortable.although we booked through hotels.com and they took the money out of my account right away and charged a international fee of 3% but the hotel itself was... More

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Mehvish A, Manager at Comfort Suites UCF / Research Park, responded to this review

Good Afternoon Tabatha D, Thank you so much for taking the time out of your busy schedule to write us a review! We are very glad that you had enjoyed your stay and I will definitely be congratulating the staff on their success. I do apologize about the international fee, but other than that, I hope that you would visit... More

Sierra Vista, Arizona
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 3, 2014

Fair value. Good location near UCF. Fair amenities and hotel quality. I had no issues. The hotel was mature and could use a cosmetic update. There was easy access to the site from the aiirport. I would recommend the hotel.

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Stuart B, General Manager at Comfort Suites UCF / Research Park, responded to this review

Dear SV_Traveler, Thank you for taking the time to place a comment on trip advisor on behave of the Comfort Suites UCF we appreciate all feedback that we can get. We are slowly working on refreshing the look of the hotel. Like we just finished the pool area new paint on the deck new furniture and new signs. We been... More

Orlando, Florida
1 review
2 of 5 stars Reviewed May 2, 2014

My husband and I travel to the east side of Orlando, often, to visit our family. We always stay at the Comfort Suites UCF Research Park and have been very pleased. However, this time we were quite disappointed. The toilet seat and bathroom counter tops were not clean, and I had to clean them. I told the front desk and... More

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Dear CCT1187 I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can... More

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Additional Information about Comfort Suites UCF / Research Park

Address: 12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
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Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#72 Business Hotel in Orlando #116 Family Hotel in Orlando #135 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more   less 
Number of rooms
70

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