We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 329 Orlando hotels

Comfort Suites UCF / Research Park

2.5 of 5 Hotel   |   12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites UCF / Research Park to your Saves list
Comfort Suites UCF / Research Park
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
81%
Ranked #124 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Vera L Fort Lauderdale, Florida
Write a Review

76 people have reviewed this hotel

Traveler rating
    39
    20
    15
    0
    2
See reviews for
24
12
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Front desk gal, Rachel was helpful and kind in attitude. We appreciated her efforts in everything we asked for....with a smile! Many times people often complain when they are dissatisfied. We just want to go the distance to complement Rachel for a job well done!

Was this review helpful? Yes
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Vera L, Thank you for taking the time out of your schedule to write a review for us! We pride ourselves in providing the best services for our guests and we are glad that you had enjoyed your stay. I will make sure to congratulate Rachel on her success and I do hope that you visit us again! Once... More

Lauderdale by the Sea, Florida
Top Contributor
53 reviews 53 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have family in Orlando and travel there frequently. We stayed in this hotel for the first time recently and had a very good experience. The rates were reasonable, the free breakfast was quite good, and the room was better than average. This has become our new first choice when staying in Orlando.

Was this review helpful? Yes
Stuart B, Manager at Comfort Suites UCF / Research Park, responded to this review

Good afternoon DDocean, Thank you very kindly for the review of my Comfort Suites. I am glad you found this location a great vacation spot for your family. The Morning breakfast allows everyone in the family to choose what they like to eat and its included within your rate complimentary. Please contact us directly when you plan for a return... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is convenient to UCF. That's all I can say in its favor. The room was shabby, and the mattress (a lumpy, very thin pad) on the fold-out couch was so uncomfortable that my daughter slept on the floor. The tub did not work well; when we finally got the control unstuck, the tap dripped all night. The soda... More

Was this review helpful? Yes 1
Stuart B, General Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Arabella60 I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that your stay was not more comfort. We want our guest to have the best stay possible, where everything is in perfect working order. I am sorry if that was not the case during your stay. Please feel... More

Warren, Michigan
2 reviews
5 of 5 stars Reviewed March 5, 2014

Recently I have a bad pricing experiance at ANOTHER Hotel chain not yours. I called your hotel directly and spoke to Ms Acosta. Ms. Rachel Acosta at Orlando Comfort Suite went out of her way to confirm my stay and offer to fax me a price break down for this stay. Upon arrival, Ms. Acosta provided me a very nice... More

Was this review helpful? Yes
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Good Morning Mr. Marc, Thank you so much for taking the time to write this response for us! Our goal is to be able to provide the best stay for you and I'm very glad that we made it memorable. We will be holding an employee luncheon soon, in which I will definitely take the time to congratulate the staff... More

Orlando, Florida
1 review
5 of 5 stars Reviewed March 3, 2014

I had a wonderful stay last weekend. Rachel was amazing.Greets you with a smile. Asked if my stay was comfortable, if I had any problems, also made sure my check out was smooth. I've been to alot of hotels and 9 out of 10 times the staff never ask how was your stay. Thank you and I will recommend and... More

Was this review helpful? Yes
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear jdud2000, Thank you for taking the time out of your schedule to write a review for us! We are very glad that you had a wonderful stay and I will be congratulating Rachel for her exceptional customer service. We take pride in providing the best customer service we can for all our guests. Thank you once again and we... More

1 review
5 of 5 stars Reviewed February 18, 2014 via mobile

Rachel helped me throughout my stay and she was just so very kind and sweet. She was able to thoroughly answer all my questions and made sure to do everything in her power to make sure my stay was as comfortable as possible

Was this review helpful? Yes
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Sstonier, Thank you for taking time out of your schedule to write a response for us! I will definitely be sure to congratulate Rachel on her superb customer service job. We thank you for choosing to stay with us and we hope that you visit us again! Have a wonderful day and safe travels! More

Liverpool, New York
1 review
5 of 5 stars Reviewed February 9, 2014

My husband and I stayed a week at this hotel. The king size bed was extremely comfortable with its 6 pillows. In the room we also had a sofa, desk, refrig and microwave. The best part of this hotel was the staff. The 2 ladies at the front desk in the morning were extremely friendly always wishing us a good... More

Was this review helpful? Yes
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Pfiedler10, Thank you so much for taking the time to write a review for us! We are glad that you had enjoyed your stay and we hope that you visit us again! I will definitely congratulate our staff regarding this. Your review only motivates us to continue to provide exceptional service for all of our guests. Thank you once... More

Vermont
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 6, 2014

The Comfort Suites at UCF is in a great location if you are looking to stay near the University or on the east side of Orlando. It is well-priced, the rooms as spacious, and the staff was very welcoming. The breakfast was okay - standard continental breakfast fare, a couple hot items, and a waffle maker. The coffee was surprisingly... More

Was this review helpful? Yes 1
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear Lauralee3, We would like to thank you for staying at the Comfort Suites! We appreciate the detailed review and am very pleased that you had enjoyed most of your stay. Regarding the carpet, our staff is currently working on improving it. We hope to see you again! More

Sarasota, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2013

Love the waffle maker. I wish the bathroom was a little cleaner, but that's just me being picky. Clean room but nothing to write home about . Hotel staff very nice and professional. Good location , with plenty of shopping and food. Traffic not toooooo bad. And down the street from UCF

Was this review helpful? Yes 1
Mehvish A, Front Office Manager at Comfort Suites UCF / Research Park, responded to this review

Dear BigDark, Thank you for staying at the Comfort Suites a couple weeks ago! A clean bathroom that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can be confident that we will follow - up on your concerns so that others are not disappointed as you... More

Been to Comfort Suites UCF / Research Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites UCF / Research Park

Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Ucf / Research Park Hotel
Comfort Suites Orlando
Orlando Comfort Suites
Address: 12101 Challenger Parkway, Alafaya Trl. & Challenger Pk, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Family Hotel in Orlando
#85 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
Official Description (provided by the hotel):
The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Choice Hotels, Tingo, Orbitz, Asiatravel.com Holdings, Expedia, Venere, Agoda and Otel so you can book your Comfort Suites UCF / Research Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Suites UCF / Research Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.