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All 328 Orlando hotels

Courtyard Orlando East/UCF Area

3.0 of 5 Hotel   |   12000 Collegiate Way, Orlando, FL 32817
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56%
Ranked #232 of 328 hotels in Orlando
A recent review
5 of 5 stars Reviewed June 10, 2014
JenMurray Philadelphia
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  • Reviews (55)
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55 people have reviewed this hotel

Traveler rating
    11
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    17
    4
    3
See reviews for
19
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Philadelphia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

Upon arriving at this hotel we noticed how serene it felt. The lobby was nicely decorated, also had a bar/lounge area. I don't think many people took advantage of this, we were usually the only ones down there at night. The staff couldn't have been more accommodating, especially Isaiah Jones. Friendliest hotel attendant I have come across in a long... More

Was this review helpful? Yes 1
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

I am pleased to hear that you felt serene at our property and that you enjoyed our lounge area and renovated rooms. I will be sure to pass your comment on to Isaiah so that he is aware how he positively impacted your stay. Thank you for taking the time to review your stay with us. We hope to have... More

Phoenix, AZ
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 29, 2014

I stayed at this hotel for just one night but it was enough to know that it was fantastic! The rooms were small but still very nice quality and enough room to move around. The staff was very friendly. The free breakfast was great, not the cheap grab and go stuff but more like a Starbucks. It was quiet and... More

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear that even though your stay was brief that it was a pleasant experience. We do our best to provide high service levels and I will be sure to pass your comment along to our staff so they can see how they positively impacted... More

Seattle, Washington, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 31, 2014

I would say that this is an average Courtyard by Marriott. I was lucky enough to stay in one of the renovated rooms which did have nice decor and seemed much more updated. The room itself was fairly small, but that never bothers me too much in a quick stay. The cleaning service was not all that great either, as... More

Was this review helpful? Yes 2
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

While I am pleased to hear that you enjoyed our updated rooms, I am sorry to hear that our bistro hours and housekeeping service detracted from your stay with us. Our bistro is open daily, with dinner hours from 5pm until 10pm. Our breakfast hours vary with weekday service being 6:30am until 9am and weekends being 7am until 11am. I... More

Woodbine, Georgia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 29, 2014

I ended up staying at this hotel due to last minute travel plans. The hotel lobby is typical for a Courtyard property. The staff was also very friendly. I didn't realize at the time I made my reservation that the hotel was undergoing extensive remodeling. They did have a sign at the front desk when I checked in that stated... More

Was this review helpful? Yes 1
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad to hear that our renovation processes did not negatively impact your stay. You are correct that you stayed in one of the remodeled rooms, as our remodeled rooms will all contain mini fridges and microwaves so that our guests no longer have to request them.... More

Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2014

We just finished staying at 2 Fairfield inn and can't compare this hotel to their standard. Little disappointed. We will not select this place in near future. Lobby looks great but rooms not the best. Staff at front desk didn't know if king bed room has sofa bed!

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

I am sorry to hear that you were disappointed with our property and I apologize for the confusion regarding sofa beds. As you may have seen while staying with us, we are currently undergoing a room renovation. With our renovated rooms, all rooms will have a sofa-bed upon completion. Since not all rooms have been renovated yet only select rooms... More

Lexington, Kentucky
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 24, 2014

This is your typical average courtyard. We stayed due to its location near family. Set away from the road so road traffic is at a minimum. Rooms were clean and comfortable, no mold which is a hughe plus.

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad you enjoyed our rooms finding them clean and comfortable. While we are currently renovating, I hope that if you return to the East Orlando Area we have the opportunity to serve you as our guest again, this time in our newly renovated rooms, so that... More

Maple Shade, New Jersey
Top Contributor
99 reviews 99 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 31, 2013

If the bed wasn't so comfortable I would have rated this much lower since the room was so dark and drab. The lighting was terrible and the decor is beyond dated but the bed was cozy for a night. This definitely wouldn't be my 1st choice in the area but I'd stay again in a pinch.

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

We are happy to announce that our room renovation is set to begin very soon and hope that you have the opportunity to experience our new rooms in your future travels to the UCF Area so that we can become more than an "in a pinch" property for your travel needs. More

Montreal
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2013

Courtyard was a nice hotel to stay at. The lobby area was very modern and clean. Rooms were very clean and spacious. I did not like having 2 double beds in the room, I prefer 2 queens or 1 king bed at hotels. Breakfast was not included but Wifi was included and worked well. Friendly staff. Quiet hotel with decent... More

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

I am pleased to hear that you enjoyed the new Courtyard lobby experience and the size of our rooms. We understand the desire for larger beds so with our upcoming room renovation (which will begin very soon!) we are up-sizing our bedding from two double beds in our standard rooms to two queen beds. We hope the next time you... More

Palm Harbor, Florida
Contributor
16 reviews 16 reviews
3 of 5 stars Reviewed December 24, 2013

Hotel is clean and well maintained. It is not a vacation hotel. Good service but not many amenities. Hotel is close to UCF and restaurants. Wifi is very slow. Hotel is a bit pricey considering location.

Was this review helpful? Yes
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

Thank you for taking the time to review your stay with us, I am glad to see that you found us to be great for UCF game attendees! Based on availability our rates can change depending on the demand in the area so we recommend making reservations as soon as you are able. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2013 via mobile

Our company paid for us to stay here during a visit. Supposedly there was a problem getting the proper authorization upon check in so we and them our card to swipe. Verified Friday pm that they had the info they needed to charge the company card. Guy said no problem it was taken care of. Sunday upon checkout they wanted... More

Was this review helpful? Yes 1
UCFMarriotts122, Manager at Courtyard Orlando East/UCF Area, responded to this review

I apologize for the confusion regarding your company authorization, unfortunately without a completed authorization form we are unable to charge a card not physically presented. It is our standard procedure to collect a card to cover incidentals, in this case the card was also held for the room since the form was returned to us uncompleted. As was mentioned in... More

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Additional Information about Courtyard Orlando East/UCF Area

Address: 12000 Collegiate Way, Orlando, FL 32817
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Orlando East/UCF Area 3*
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Also Known As:
Courtyard Orlando East / Ucf Hotel Orlando
Orlando Marriott
Orlando Courtyard

32 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Dining (1)
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Hotel & grounds (4)
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Other (24)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Courtyard by Marriott Orlando East/UCF Area is one of Marriott's premier East Orlando locations. The new state of the art lobby at Courtyard Orlando East provides greater flexibility and choices for our guests. This East Orlando hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather, and airport conditions via our GOBoard. The highlight of our new lobby experience is the Bistro-Eat. Drink. Connect. which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. ... more   less 
Number of rooms
119

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