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All 327 Orlando hotels

Extended Stay America - Orlando - Universal Studios - Major Blvd.

2.0 of 5 Hotel   |   5620 Major Blvd, Orlando, FL 32819
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Ranked #160 of 327 Hotels in Orlando
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
cruzjerez Santo Domingo, Dominican Republic
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384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santo Domingo, Dominican Republic
1 review
5 of 5 stars Reviewed 3 days ago NEW

A hotel is a person. Hotels are handled by humans. And humans make the difference. I always stay at the same hotel when I visit Orlando: Extended Stay America Orlando Studios Major Boulevard. Is the best option of price-quality-location hotel in Orlando. I strongly recommend this venue. The Manager Axel is a very professional executive who work hard to give... More 

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Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Central location with a15 minute walk to Universal, about a 20 minute drive to Disney and lots of restaurants within walking distance and shopping malls within a 5-10 minute drive. What we like the best about the hotel is the very friendly and helpful staff.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I truly appreciate your comments regarding our friendly personnel and our great location near the parks. The staff and I would like to thank you again for posting... More 

Coconut Creek, Florida
1 review
1 of 5 stars Reviewed 1 week ago

First let me start off by saying that I am not a hotel snob. I like to save money and will go to cheaper places to save a buck. Unfortunately, a trip to this place has made me think twice about going too low with nightly rentals. I have been to plenty of Extended Stays so I figured it was... More 

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Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that we did not meet your expectation during your recent stay with us. Our goal is to ensure that all of our guests receive the best service, fresh room, and a comfortable accommodation. I am sorry that we did not meet... More 

wolverhampton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a holiday and a half it was the first time we had been to america as a family so we had arranged to do all the parks we could in the fortnight that we did in August it was very hot at times these was the times we made for the water parks everywhere we seemed to go... More 

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Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

I appreciate you taking the time to write such a positive review. We are so happy to read that you enjoyed your stay at our hotel. It is great to read that your room was clean and spacious and that our staff provided you with friendly service. I am also glad to read that you enjoyed the area and the... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The positive is only that it has a great location if you want to go to Universal parks only. the others parks are far away. The personnel was very unprofessional and nasty at times if you ask for the kitchen items it was supposed to offer, we had to ask twice and go get them from the front desk. The... More 

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Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that our staff did not provide you with professionalism, and that you also encountered that many maintenance issues in your room. Please accept my apology. To make sure this doesn't happen again, I am reviewing our customer service standards and preventative maintenance procedures with our... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For the price we paid, we got excellent value. It is in great location, free breakfast and good place to rest after a day at theme parks. Free wifi and courteous staff. Breakfast is good and they always refill.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the price we offered, the location, and the friendliness of our staff. It give us great joy to know that we were able to meet and exceed you expectations. Thank you again for your... More 

Miami, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for one week, Friday to Friday. The location and the rooms are great, however the service is really bad. The room was service only once; I had to request clean towels, soap and toilet paper at the front desk, which attendance make your request like a you are spending too much; same with at the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

I appreciate you bringing your experience to our attention. I am glad that you liked our rooms and our location; however, I sincerely apologize that the overall service didn't meet your expectations. In response to your feedback, I am reviewing our customer service standards with our staff. The staff and I appreciate your comments, as it will only help us... More 

Orange Park, Florida
1 review
2 of 5 stars Reviewed 4 weeks ago

The room were ok clean towels are not as white as expected and very stiff, We left and when we came back someone went inside our room even though the do not disturb sign was on the door. Breakfast food are so so. The only hot breakfast is toasted bread. Not coming back here

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Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

Lee - Your review was recently brought to our attention, and we would like to take a moment to personally respond. We are disappointed to hear that your towels and our grab-and-go breakfast did not meet your expectations. We strive to offer a variety of quick breakfast options for our guests that do not have time to cook in their... More 

Richmond, Virginia, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 17, 2014

I booked a deluxe room and was hoping for 2 separate rooms, but its just a 1/2 wall between the bedroom area and the living room area. I'm going to refer to it as a single room. The room was clean and very spacious. We were right next to the trash room through, and we could catch a bit of... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to read that your room was clean and spacious, and that you appreciated your recliner. However, I do apologize that the trash room occasionally produced an odor. I will work with my housekeeping staff to ensure that we are emptying the trash... More 

1 review
5 of 5 stars Reviewed December 15, 2014 via mobile

This hotel has very friendly and efficient staff. The location is close to Universal Studios with good access to major roadways. There are plenty of places to eat nearby and a Publix grocery store not far away if you prefer to cook for yourself. We have stayed there four times and would definitely do so again. The rates compare very... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Universal Studios - Major Blvd., responded to this review

Thank you for posting such a positive and graceful review of your recent stay. It's great to have repeat customers like you who continue enjoying our hotel amenities and location . I am also proud of our team for providing the friendly service our guests deserve. Thank you again for posting your review. I do hope that you will return... More 

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Additional Information about Extended Stay America - Orlando - Universal Studios - Major Blvd.

Address: 5620 Major Blvd, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Orlando - Universal Studios - Major Blvd. 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Extended Stay America Orlando-Universal Studios Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stayamerica Orlando
Hotel Style:
#12 Best Value Hotel in Orlando
#152 Family Hotel in Orlando

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