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Extended Stay America - Orlando Theme Parks - Major Blvd.

2.0 of 5
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5620 Major Blvd, Orlando, FL 32819
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Extended Stay America - Orlando Theme Parks - Major Blvd.
Best prices for: 1 room 1 guest
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Ranked #170 of 327 Hotels in Orlando
A recent review
5 of 5 stars reviewed 5 days ago
stefer1215 Missouri
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412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Missouri
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just got back from staying there. I highly recommend it to others. It was really convenient to Universal Studios among other attractions. It is on the Itrolley system which was great. The staff were very friendly. The room was nice and clean. The room had a full size fridge, microwave and a stove top. You can borrow pans and... More 

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Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

in relation to cost is a good hotel and the services are good, if you're going to the parks is no point paying so much money to just get to sleep, has an excellent location, and services are good and cover with all nececidades and services for a pleasant

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for choosing Extended Stay America and for taking the time to provide a feedback about your stay. It was a great pleasure for me to read the positive comments you wrote regarding your stay at our hotel. One of the greatest rewards of my job is receiving encouraging feedback such as yours. I truly appreciate your comments about... More 

Plantation, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time staying at Extended Stay. I reserved the large room with full kitchen, living room and king sized bed. I thought the room was great!! Very clean and very spacious for two people. The rate was actually lower than I expected for this particular area, which made me worry at first, but I have no complaints.... More 

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Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you so much for posting a review of our property. I am proud of our staff for making your stay with us an excellent one. My staff and I are thrilled that we were able to meet and exceed your expectations in all the service we provided you here at Extended Stay America on Major Blvd. It gives us... More 

Parsippany, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 16, 2015

This hotel is very average. The location is really nice, if you are vising Universal Studios and it very near International Drive. However the hotel is very old, the rooms are small. Service was good. Not recommended, with a family, but if you are alone and/or on a budget its passable

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Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for not meeting your expectations on the setting and the size of our rooms. As we continue to work hard to improve this area of our hotel, we would like thank you for bringing this to our attention. Still, we are very happy... More 

Sao Paulo, SP
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 9, 2015

Room abandoned as all hotel, dirty and dusty, bathroom very dirty !! We went though even with the rate being not refundable!! Choose staying in this network because we liked the family atmosphere and have full kitchen, but it was a shock when we arrived in this branch ,very different!! Terrible!!

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Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for all the inconveniences you encountered during your recent stay with us. Our goal is to always provide a clean and fresh atmosphere to all of our guests and we are deeply sorry we failed in that mission. To prevent this from happening... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 2, 2015

No cups, asked desk and they said they had none. Took 15 minutes to check in each person in line. No coffee next day, machine said out of order.. Explained these simple problems and they didn't even apologize or attempt to help. Room was clean and nice. Only complaint there was the towels were so rough they felt like sand... More 

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Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that no cups were provided during your stay and that we were out of coffee. Please accept my apology. In response to your feedback, I am making sure we have enough supplies in stock to prevent your experience from happening again. Thank you... More 

Wilmington, North Carolina
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed March 13, 2015

Preface: We stayed from Monday until Friday with the sole purpose of visiting Universal Studios for three days in the middle of the week during the off-season. Since we live at the beach, it wasn't a big deal for us to have a pool or a great view. Pros: The hotel is very close to Universal Studios, but you're still... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. We are sorry that the location of our hotel to the theme park was not convenient for you but I am glad you had a pleasant stay with us. I'm so pleased to hear that you enjoyed your stay with us, and we are... More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 12, 2015

Currently here right now, very unimpressed and upset. Breakfast bar closed @ 10:14am. In any hotel business; if breakfast is closed before its advertised time, get out while you still can!! Rooms moderately stocked, coffeemaker broken.. Took 1 hour to send up another, seems as if owners are not putting the $$ they make into this place, regardless of what... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you experienced service issues upon your arrival. To make sure this doesn't happen again, I am reviewing our check-in procedures with our front desk personnel. In regards to our breakfast times, I'm not sure where you found that... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

Dirty/VERY dated room, no housekeeping (made my own bed!), disgusting white liquid residue all over foot stool, tears and stains everywhere, dingy odor in room, so much trash in the hallway, dust on picture frames, rusted lamps and door hinges, caked on grease on stove area, hair in the fridge!?!?!?!?. SMOKING ROOMS next door to non-smoking rooms? Are you kidding?... More 

Was this review helpful? Yes 3
Winter Garden, Florida
Top Contributor
72 reviews 72 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed February 26, 2015

OMG I checked in and checked back out within 30 mins! So the place looked nice on the outside and the pictures online looked decent. When we arrived, the staff was interesting to say the least but we kept on. We unloaded the luggage and went to our room on one of the upper floors. When we got off the... More 

Was this review helpful? Yes 5
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for all the inconveniences you have encountered during your recent visit with us. Our goal and focus is to provide our entire guest with clean and fresh room, friendly and accommodating environment, and since we were not able to meet that expectation that... More 

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