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Extended Stay America - Orlando Theme Parks - Major Blvd.

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5620 Major Blvd, Orlando, FL 32819
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1 room 1 adult
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Extended Stay America - Orlando Theme Parks - Major Blvd.
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489 Reviews from our TripAdvisor Community

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Port Saint Lucie, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

We checked in because our friends were staying there. I figured the stay would be good. At check in the rep told us that if we wanted to cook any meal we would have to ask for the pots an stuff at the front desk 😥 Then he went on to say that if we wanted room serviced (cleaned, bed... More 

Helpful?
Thank Nani0363
Las Vegas, Nevada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've often stayed at ESA for business trips. Upon check-in, I had to ask for a coffee pot. When I got to my room, there was no dishes/utensils of any type as indicated by the placard in the room that stated if I wanted additional items to contact the front desk! The following day as I was leaving, I asked... More 

Helpful?
Thank Mystic1287
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that our dishware policy was not to your expectations. Please accept my apology. I discussed your comments with our staff, and we will work to ensure that we are clearly communicating our amenities during guest arrivals as well as responding... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

This Hotel was old and had a humidity smell Sheet and carpet were already dirty when we arrived. But The most disapointing was when you Want to extend our stay a "happy" lady told us that it was not possible to have 15% off even If WE stayed less than 5 days ( their own policy) . WE Have to... More 

Helpful?
Thank Ndinga
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we failed to meet your expectations. To uphold our company's high standards, I will make sure that each guest receives professional customer service and that we are thoroughly inspecting rooms prior to guest arrivals. We continually work to improve our... More 

Birmingham, Alabama
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, comfortable rooms with lots of space, even closet space. Includes full kitchen, though you have to request dishes and utensils. Free Wi-Fi and breakfast. Friendly staff. Super close to Universal parks.

Helpful?
Thank Amber H
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you so much for sharing your experience with us. It’s great to read that we were able to accommodate your needs with our fully equipped kitchens and spacious rooms. I truly appreciate your kind comments about our friendly customer service! Thank you again for your review. It would be our pleasure for you to repeat your experience with us... More 

1 review
5 of 5 stars Reviewed 1 week ago

My girlfriend and I spent the weekend in this hotel and we really enjoyed it. The staff was so kind to us and made us feel at home. The hotel is less than 15 minutes from Universal Studios and it has a grocery store nearby. We stayed in a room that was awesome! The king bed was very comfortable. Also,... More 

Helpful?
Thank Andrés C
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I’m thrilled that we were able to provide you with exceptional customer service and a home away from home experience! It’s great to read that you enjoyed our location as well as all of the convenient amenities our hotel has to offer. Once more,... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Room was great, Location was great, and the staff was exceptional!! Thank you for having one of the cleanest rooms I have seen in a long time. Special thanks to Heather at the front desk who made me feel more than appreciated.. Will 100% be returning to this hotel.

Helpful?
Thank Jeremiah J
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for sharing your experience with us. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Just what you need to make your trip for Universal Studios, which is just 2Km away. You could keep your budged by cookint in the hotel. Bagels, cereal and coffe available every morning. Rooms are somewhat humid, since there is not much ventilation; I stayed on late January so did not have any problem with hot humid room, should check... More 

Helpful?
Thank José F
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. It’s great to read that we were able to accommodate your needs with our convenient location and grab-and-go breakfast. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

San Francisco, California
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 6, 2016

Stayed here on our first night in Orlando as a stopping place after a late flight in. Then stayed on our last night as we had an early flight out. 20 minutes from airport but easy drive and good price. In general a safe location, clean room with friendly front desk staff. A little run down - loud rattling AC,... More 

Helpful?
Thank JoyceI_13
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the maintenance issues you experienced. We are sorry for these issues, but are glad to read that we were able to accommodate your needs with a comfortable room and friendly customer service. Thank you again for posting... More 

Port Saint Lucie, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

I stayed here with family over Newyears holiday.Hotel was clean and in good condition .Small kitichen with fridge came i handy as we were able to store our snacks and food for travel to parks. Discount was given for not using housekeeping during stay so this saved a few dollars. Room was clean with no issues Only minor issue was... More 

Helpful?
Thank moesly01
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

The staff and I read your review, and would like to thank you for writing such a positive things about our hotel and your recent stay with us. I'm so pleased to hear that we exceeded your expectations with the services, prices and amenities we offer. Once more, thank you for posting your review. We look forward to having you... More 

Atlanta, Georgia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

We stayed here for a three day visit to universal studios and islands of adventures. The price was great and we did have a kitchen ette as well. We walked to the parks each day which only about 15-20min. So good value for location and price, would stay again. You do have to cross a pretty big intersection so be... More 

Helpful?
1 Thank alhLeger
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our hotel and its location. I'm thrilled that we were able to accommodate your needs with a home away from home experience at a great value. Thank you again for posting your review. I do hope that you will return to... More 

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