Not a review on the hotel but a helping hand to the review posted on may 26th regarding you arriving on July 7th. There are a number of posts on an ongoing forum on trip advisor, well worth a visit by yourselves, there have been some very helpful posts by people who are actually there..
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My family of five were happy with the room, very comfortable, and spacious. Happy with the refrigerator, mini stove, microwave and cooking utensils, which meant you can shop at the Local Walmart and cook enough to get you by. Curteous and friendly staff at font desk as well as rest of the crew. Good breakfast was served which again we...
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We are glad you truly enjoyed our property and all it has to offer! It’s great that you and your family took advantage of our accommodations and all of our great amenities. Thank you for sharing your experiences with us, and we look forward to your next family stay with us!
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Nothing special. Met expectations except for water pressure and coffee. We were on the 6th floor and water pressure was horrible. They have a coffee maker in the room, but only the first pouch of coffee is free. I am used to seeing that single pouch replenished daily. They did send me another free pouch on our second morning when...
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Thank you for taking the time to write this review. We appreciate your comments and feedback and are currently working on upgrading our breakfast experience. We hope that you will choose to stay with us again, so that we can show you better hospitality next time.
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After staying in a Disney hotel for a few nights we moved to this hotel. We specifically chose it because it had a kitchen so we wouldn't have to eat out all the time. Even better a full breakfast was included which had a good selection. I believe this is a 2.5 star hotel which is probably fair. The decor...
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Thank you for taking time to write a review. We appreciate your comments and insights. We’re glad that our location was perfect for you, and that you enjoyed the amenities in your suite. We hope that you will choose to stay with us again the next time you are visiting Orlando.
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We stayed at this hotel from May 3rd to May 9th after a week and a half at Disney's Port Orleans Riverside resort and I will start by saying that the rooms at Hawthorn were more spacious and in better condition than Disney's "moderate value" resort, which is one step up from "value resorts". My family, husband and kids included...
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Thank you for taking the time to write such an extensive review! We appreciate the praise, and we are delighted that you and your family had such a nice stay with us. We look forward to you staying with us again.
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We have stayed here twice now, in 2011 and 2012. On both occasions, we were very pleased with the suite as it was well equipped and perfectly clean. We liked the separate bedroom as it allowed our tired children to go to bed before us after a fun-filled day in the parks! Other useful facilities were the free wifi and...
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Thank you for taking the time to write this review and for recommending us to other future guests. It makes us happy to hear you enjoyed our facilities including the separate bedroom, and the complimentary WiFi. Our staff prides themselves on their customer service and we’re glad they were able to help you with cheerful smiles on their faces. We...
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Home from holidays and just wanted to say this was a great place to stay, easy to get to all the theme parks or shops, staff were friendly and helpful, room was clean , tidy and large, plenty of towels, breakfast was as light or as filling as you wanted it to be, good choice of food and drinks, pool...
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We’re so happy to learn you enjoyed all our hotel has to offer – the location, accommodation and amenities! It thrills us to learn you would definitely stay here again, and we hope to see you soon for another holiday!
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We recently stayed at this hotel near Universal before our return to the UK. Tthe carpet in the room was grubby and had not been cleaned properly. The room was very tired and needed updating.
Breakfast was a joke. A hot american breakfast was suppose to be included. Our hearts sank when we arrived in the breakfast room to find...
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We’re very disappointed to hear that your recent stay did not exceed your expectations. Customer satisfaction is very important to us, and we will be passing your comments on to the appropriate departments for future improvements. We hope that you will give us another chance so that we may show you a better stay.
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Great hotel, large rooms great to have the lounge area & kitchen, friendly staff, fantastic location within easy walking distance of a lot of resturants. The courtesy bus is very useful about 10-15 min trip to Universal but about an 3/4hr- a hour to Disney (only about 20-30 mins from disney in a taxi or car) & within walking distance...
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Thank you for taking the time to review your stay with us! It sounds like your family enjoyed our service, amenities, and location- all of which make us extremely happy! We hope to get the chance to keep impressing you during your next stay with us in Orlando.
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We are a family of 3 with a 7 year old son and have just returned today from a fabulous two weeks in Orlando Florida. Our first week was spent at the Hawthorn Suites near to Universal. Having previously stayed in a private villa in Florida i wasn't sure what to expect from our first stay at a hotel suite...
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We are delighted to hear that we exceeded your expectations on your recent stay. It sounds like you and your family had an excellent vacation, and that you got to enjoy many of our amenities. We look forward to showing you the same hospitality on your next visit.
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