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Ramada Orlando Downtown

2.5 of 5
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3155 S John Young Pkwy, Orlando, FL 32805 (Formerly Ramada Plaza Orlando Hotel)
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Ramada Orlando Downtown
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Ranked #296 of 327 Hotels in Orlando
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357 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Ramada Orlando Downtown
See the most recent reviews
Tampa, Florida
2 reviews
1 of 5 stars Reviewed March 27, 2015

Sheets had holes, pillows were14" square, TV was old, bad picture, and no remote. Bathroom wall had 2 holes exposing studs, the mirror was cracked, outside door had 1/2" gap and you could see outside.

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CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

We deeply apologize for the inconveniences that you experienced and we will most certainly relate your comments to the management team for further follow up. We thank you for your feedback and hope you will return to us again and allow us the opportunity to meet and exceed your expectations. More 

Orlando, Florida
1 review
1 of 5 stars Reviewed March 24, 2015

I would no stay again in this hotel. I waited in line for almost 2 hours, the receptionplace was hot, the A/C was not working. I rented 2 rooms, both were dirty, they couldn't give me a credit because they were not the manager. They could no give another room because everything was booked. i didnt have another option than... More 

Review collected in partnership with Ramada

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CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

Thank you for taking the time to write a review. We are so sorry to hear of your disappointing experience and apologize for the many frustrations. We sincerely apologize for the lack of customer service you received and will relay all of your comments to our management team for further review. We hope you will reconsider staying with us in... More 

Wellington, Florida
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 24, 2015

Just took three rooms for three nights each on a business trip and it was fine. Yes, it's old. Yes it could use a remodel. That being said, the operators of this facility make the most of it. It was clean and comfortable. If you pay as low a price as we did I guess you get what you pay... More 

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CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

Thank you so much for your review. We are happy that you enjoyed our hotel, spacious rooms, our pool and our services. We look forward to hosting you again! More 

Palm Coast
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 24, 2015

Stayed here due to proximity of the Amway Center in Orlando for a concert. Inexpensive rate, reliable name. Boy was that a HUGE mistake. Rude front desk that charged an extra 35 dollars for "unknown extras, to be returned after checkout"? What does that mean? This place doesn't have a mini bar? I will never ever stay in this cess... More 

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CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

Thank you for bringing your experience to our attention. We sincerely apologize for the lack of customer service you received and will notify the management team to ensure all of our service standards are being met. We hope you will reconsider staying with us in the near future so we can show you a much more hospitable stay. More 

Jacksonville, Florida
1 review
1 of 5 stars Reviewed March 23, 2015

This was the worst hotel experience we have ever had. It started with the hotel being very difficult to get to. We parked the car at the entrance around 10:15pm, walked up the stairs, (there was not access ramp) and was greeted with the stench that rivaled an old casino. The smell of smoke was horrific and smoking has not... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

Thanks so much for bringing your experience to our attention. We take guest feedback very seriously and sincerely apologize for the lack of customer service you received. We are so sorry for the many inconveniences you experienced, and that we did not exceed your expectations during your stay. We have passed along your comments to the management team to ensure... More 

Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed March 23, 2015

Worst hotel I ever stayed at. Dirty and small rooms, not adequate space for the people I had to accondmate.......I would not recommend this hotel to my friends or family

Review collected in partnership with Ramada

Was this review helpful? Yes
CummingsJohn, Director of Sales at Ramada Orlando Downtown, responded to this review

Thank you for your insight. We are sorry to hear you did not enjoy your stay with us. We appreciate your comments and will take note of them for future improvements. We hope you will make your way back to Orlando soon for the opportunity to show you a much better vacation. More 

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