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Quality Inn & Suites Universal Studios

2.0 of 5 5635 Windhover Drive, Orlando, FL 32819
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Quality Inn & Suites Universal Studios
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Quality Inn & Suites Universal Studios
Quality Inn & Suites Universal Studios
Quality Inn & Suites Universal Studios
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267 reviews from our community

Traveler rating
    63
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125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn & Suites Universal Studios
See the most recent reviews
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

My husband and I stayed here when we went to Universal Studios and it cost more than my husband usually allowed (he's very squeaky when he walks) but even he was impressed. It was only 5 min from Universal and surrounded by good places to eat (Carrabas yum!). The room was perfectly clean as was the pool. Breakfast was included... More 

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, On behalf of our entire team, I would like to thank you for the great feedback you left for us. We are happy to hear that you were impressed with our great location, services and cleanliness. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well... More 

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 5, 2014

Very good Quality Inn. Very clean and great location, very close to Universal Studio. Did find a few stains on the linen but they were very quick to correct. Breakfast was good and plentiful even late in the morning. The pool area was very clean as well.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Ginja, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

1 review
5 of 5 stars Reviewed September 30, 2014 via mobile

This hotel is in a great location. The service was excellent. The manager and staff were very friendly and constantly asking if we needed anything. The room was spacious and comfortable, and the price couldn't be beaten. Could not ask for anything better!!!

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Fredericksburg, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 23, 2014

First things first....overall its an average hotel, but I expected better. Being close to Universal is convenient, but given the number of hotels in this area, I would not stay here again. PROS: The room and public areas were clean. Theres an outdoor pool and an excercise room along with free breakfast. CONS: We booked this hotel using Tripadvisor's reservation... More 

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, Thank you for taking the time to let us know about your recent stay at Quality Inn & Suites Universal Studios area. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel service fee and the other issues that you experieced on your recent visit. I have shared your feedback... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Very clean and spacious, 10 minutes to Universal and 20 mins from Disney. Surrounded by restaurants and literally 10 mind from international drive where adults to enjoy themselves as Well. Management very nice ,room service very helpful. Will definitely book with this hotel in the future.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
4 of 5 stars Reviewed September 19, 2014

We booked this hotel to spend the nights while we were out during the days at the parks. It was 10 mn approximately from Universal. The room was clean. The breakfast can be better. There was waffles, hard boiled eggs, yogurt, coffee, juice, instant oatmeal, and other things. I would recommend a radio with iPod dock in the rooms. For... More 

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Lauderhill, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

I have stayed here many times. Each trip gets better. The staff is very kind and helpful. You get a hot breakfast each morning along with coffer/tea all day. The rooms are very clean and the cleaning staff was very accommodating. Jason at the front desk is extremely helpful.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Barnsley, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed 14 nights during a our 1st trip to Florida The rooms were clean and the continental breakfast was decent. The staff was friendly and always available. There were shuttles to almost everything, except the airport. It's not a 5 star hotel, but you get what you pay for and we didn't want to spend a thousand pounds on... More 

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Valued Guest, We apreciate that you took the time to fill out our online survey with positive feedback. We very much like to hear all the feedback from everyone because we take pride of the services we provide to our guests. We are looking forward to providing you the same pleasant accommodations and service the next time you are... More 

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 11, 2014

THIS is a very nice well located hotel. Very close to Universal right at a mile Staff was very friendly and helpful. Real nice pool area . Very nice work out room. The HOT breakfast was GREAT. coffee all day. They do have a shuttle to and from Universal.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We are glad to hear about your recent staying at our hotel. Also, It is nice to know that you were happy with all the amenities that our hotel has to offer and we appreciate every input you mentioned about our convenient location. Thank you so much and we look forward to seeing you in the future.... More 

Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

Great location for this hotel, was there with my family for two days. Really close to universal studios very clean rooms, nice pool, also close to IHOP if you ever get hungry. The only thing that was a really disappointed was the attitude of some of the front desk staff, some where rude. They also have continental breakfast but there's... More 

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We appreciate all you input about our convenient location and we want you to know that the comments and suggestions we receive are always welcome. We also would like to thank you for letting us know about our staff service. This will helps us with our improvement and our continuing efforts to provide excellent service and a... More 

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Additional Information about Quality Inn & Suites Universal Studios

Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Number of rooms: 106
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando

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