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All 329 Orlando hotels

Quality Inn & Suites Universal Studios

2.0 of 5 Hotel   |   5635 Windhover Drive, Orlando, FL 32819
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Quality Inn & Suites Universal Studios
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Ranked #190 of 329 hotels in Orlando
A recent review
4 of 5 stars Reviewed March 3, 2014
kevins0302 Jacksonville, Florida
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197 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn & Suites Universal Studios
See the most recent reviews
Jacksonville, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

My husband and I stayed for here for 2 days. I was a little cautious about staying here but to my surprise the room was nice and clean. Staff was friendly and they also honored a discount coupon. Also close to Universal and shopping.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Hello and Thank you for the nice comments about our recently renovated hotel, I'm glad to hear that we met your expectations. We take pride in our hotel and the services we provide. We want all of our guests to have the best stay possible where everything is clean, in-place, of the highest quality and in perfect working order. Again,... More

Jasper, Alabama
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 1, 2014

We were in town for medical purposes, we looked on tripadvisor as usual and chose to stay here because of the reviews. We were very pleased with our stay. Giovanny was the guy that was at the desk when I checked in and out. He was very nice and helpful. They honored the coupon we had which made us get... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Hello Ms. Martha, It is nice to hear back from you, I'm glad that you had a pleasant stay with us and that you were happy with your choice. Thanks so much for review you left about me and our recently renovated hotel. It was a pleasure assisting you with your lodging needs. Please keep us in mind for your... More

Mayaguez, Puerto Rico
Top Contributor
145 reviews 145 reviews
57 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed February 25, 2014

We stayed at this hotel for three nights during Presidents' Day weekend. It was a nice surprise; far beyond our expectations and with an excellent rate. The hotel looks in perfect condition. The staff was very nice. My only complaint was the breakfast: too basic. But with the excellent rate I got, it was not signifiicant for me. I would... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are so cheeful that we exceed your expectation. Thank you so much for the high score you gave us plus the nice survey you left for our recently renovated hotel and the services. We very much appreciate and value your feedback and will share it with our team. We hope to see you again soon! Sincerely, Giovanny Gutierrez General... More

Massena
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

We stayed here last night as we had an early fight out on Sunday morning. The room was very comfortable with a nice sink area outside the bathroom making it easy for my wife and I to do our separate thing in the AM. The bed was our desired hardness and the pillows were small but comfortable. The only issue... More

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Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Hello Mr. Jame, I would like to let you know that we had review the nice survey you left for us. We are happy to hear that you had a pleasant stayed and that you liked the room setup. At the same time I want to appologize for the noise issue and hope that you will consider staying with us... More

Canning, Canada
1 review
4 of 5 stars Reviewed February 21, 2014

Hi Giovanny: Thank you to you and your wonderful staff for making our week's stay in Florida comfortable. We enjoyed our room with the microwave and fridge. Thank you to the Housekeeping staff for cleaning up after us every day. The pool and fitness room were great (pool water was a bit cold), the laundry room was of huge benefit,... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

It is so nice to hear from you and knowing that you and your family had a great experience during your staying here in our newly renovated hotel. I shared the excellent comments you left on the survey with my hotel staff and they join me in thanking you for your kind words. I'm glad that your girls enjoyed the... More

Kingsland, Georgia
1 review
4 of 5 stars Reviewed February 19, 2014 via mobile

Really enjoyed staying at this hotel. They had a great continental+ breakfast, very clean building, and a friendly and helpful staff. Would recommend to friends, and will be staying here again. Great job!

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thanks so much for the nice comments and the survey, I'm glad that you had a great experience and you enjoyed your stayed with us over our recently renovated hotel. My staff apreciate every feed back as we strive to continuously improve the quality of our services. Once again, thank you and we look forward to seeing you in the... More

East Hanover, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2014

I recently stayed at this hotel with my husband and 12 year old son. It is conveniently located next to Universal Studios which is what we wanted. Also many dining options, pharmacy all within walking distance. Oh did I mention Starbucks walking distance too? The staff was very friendly. The hotel manager was exceptionally accommodating as was the young man... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are happy to hear that you and your family enjoyed staying with us, we do appreciate very much that you took the time to do our survey. Every feedback from our guests is very important to us, you input about our newly renovated rooms and the service, helps us with our improvement and continuing efforts to provide exceptional experience... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014 via mobile

Anytime im out in the Orlando area this is one of my favorite places to stay....love how they attend to you, love love there breakfast buffet which not everyone has....An really also like the fact is close by to everything...

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We would like to thank you for the nice comments you made about our sevice, the breakfast and the convenient location. Also we apreciate that you took the time to complete our online survey. As you may noticed our rooms were just renovated and we do our best to help everyone have a great experience and enjoy their stay with... More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 14, 2014

From the time you arrive and greeted by Louis Petit, to the lady who takes care of the breakfast buffet everyone tries to make your stay as comfortable as possible. This is my third stay, we have Company near. I could stay in a luxury hotel but like this Inn and staff. They make you feel welcome. Will continue to... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

On behalf of our entire team, we want to say Thank you so much for the nice comments you made about our hotel staff and our good value. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Also, we do apreciate your loyalty wiht our company, again Thank you... More

Oakwood, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2014

My Family and I have stayed here several times. It's very close to the Universal Parks if you Like Disney they have transportation available. Clean and friendly staff, many restaurants with in walking distance. we will be returning and the end of January and February then again in April. Rooms have fridge and microwave. Nice pool out back.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will... More

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Additional Information about Quality Inn & Suites Universal Studios

Also Known As:
Quality Inn & Suites Universal Studios Hotel
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#183 Family Hotel in Orlando
#190 Top resorts Hotel in Orlando
#190 Spa Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Official Description (provided by the hotel):
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 
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