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All 329 Orlando hotels

Quality Inn & Suites Universal Studios

2.0 of 5 Hotel   |   5635 Windhover Drive, Orlando, FL 32819
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Ranked #189 of 329 hotels in Orlando
A recent review
5 of 5 stars reviewed 1 week ago
Hekter South Venice, Florida
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197 people have reviewed this hotel

Traveler rating
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    46
    17
    10
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
South Venice, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and the staff were very accommodating! Louis at the front desk was very pleasant and helpful. I had two rooms booked. We arrived early and one of the rooms was ready and one was not. Louis checked us in to the room that was ready and we went shopping. My friend came in later and when I called... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are happy to hear that you and your friends enjoyed staying over our newly renovated hotel. We do appreciate very much that you took the time to do our survey. Thanks for you feedbacks about the cleanliness and the breakfast. Your input about our helpfull and friendly staff will helps us with our continuing efforts to provide exceptional experience... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

As mentioned in some of the comments below, we too had an issue with our door not locking. It seemed like the door locks were not aligned with the door interior. We found the bed to be really hard and the pillows were too small. In saying that, this is a good hotel. The shuttle to Universal was excellent. The... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to tell us about your stay at our hotel. We are glad to hear that you were satisfy with the hotel cleanliness and the shuttle to Universal. Feedback from our guests is very important to us and your input about the room door condition and the bedding, will helps us with the hotel improvement... More

Antwerp, Belgium
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a late movie in Universal Studios and geared up for a long struggle to find a Roomsaver-motel. At 11pm the front desk clerk was very friendly(John) and we settled in quite quickly. Standard motel with exceptional service, clean rooms and interior corridors. Would recommend on your way to/back from Universal! Thanks for the great room at coupon price!

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Hi, We are glad to hear that you had a pleasant stay after struggling around for a hotel. Thanks for letting us know about our friendly staff and the hotel cleanliness. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Cairo, Al Qahirah, Egypt
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The location is great as its too close to universal studios and there is a trolly station very nearby,the staff is so friendly and the rooms are good furnished.Also I enjoyed the complimentary breakfast. I really enjoyed my stay there.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Mr. Ahmed, We are so glad that you enjoyed your stay over our recently renovated hotel. Also, we would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input about our friendly staff and evething else will helps us with our continuing efforts to... More

Ocean Isle Beach, North Carolina
Top Contributor
57 reviews 57 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is exceptionally convenient for visiting Universal Studios. The location is just off I-4 at an exit that is not nearly as busy as some of the others nearby with very easy access. The hotel is on a quiet side street and we were able to walk to a nearby Carrabas for dinner. Very quick and easy to get... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Hello, We are happy to hear that you were very pleased with our hotel accommodation and cleanliness. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Once again, Thanks so much and we look forward to seeing you in the near future. Kind Regards,... More

Wake Forest
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Quality inn was a great deal and conveniently located near most of the attractions we were visiting in Orlando. The hotel was spotless and the breakfast was decent. It would have been nice if they changed up the hot items some. The wifi was a little spotty was my only real complaint but I would recommend this hotel.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Mr. Steve, It is nice to hearback from you, thanks for the great comments you posted for us on your survey in ragards to our recently renovated hotel. We apreciate your input in regards to the cleanliness and our convenient location. Please keep us in mind for your next trip to Orlando, Florida. We look forward to seeing you... More

Hollywood, Florida
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I was very pleased with the hotel. Everything was nice and clean and the staff was very friendly. I was there for 2 nights with my husband and 2 kids. The only thing I wish was there were more pick ups to and from the parks. The 2nd day we ended up driving Universal instead. The breakfast was just ok,... More

Was this review helpful? Yes
Giovanny G, Guest Relations Manager at Quality Inn & Suites Universal Studios, responded to this review

Hi, I'm glad to hear that you and your family had a pleasant stay over our recently renovated hotel. We want all of our guests to have the best stay possible where everything is clean, in-place. Thanks for sharing your concern about the shuttle schedule, this is a third party company and they normally make changes depending on the season... More

Syracuse, New York
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

My stay at the quality inn was very interesting at first I had some trouble because I had booked my stay on the wrong dates but as soon as I got there I was assisted with great help. The room was nice but the batteries for the tv remote did not work. My room was opened before I had opened... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We would like to thank you for taking the time to complete the online survey for our recently renovated hotel. Feedback from our guests is very important to us. I'm glad to hear that everything work out good after the reservation issue. Again, Thank you so much for your business and we look forward to seeing you in the future.... More

Toronto, Canada
Top Contributor
88 reviews 88 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 8, 2014

Except for a few things i really enjoyed my stay here. I spent 4 nights with my 2 sons. The location was very good and a easy 2 min walk to Universal Studios. There was some nearby shopping and lots of nearby restaurants. The room was clean and a large size. The staff was always friendly. There is a nice... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We appreciate that you had choose our location to stayed with your family and the nice feedbacks that you are giving us in regard to your stayed. Thanks for giving us some input about the breakfast, we always like to hear every opinion about our guest. We take them in consideration for any futures development and improvements that we are... More

Lakeland, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

We really enjoyed our stay at this location. The property was very well maintained. The staff were very pleasant, efficient and accommodating. Furnishings were fresh and inviting. This hotel is very convenient to the Universal attractions, if that's your interest. Certainly a keeper!

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are so proud of the high score you gave us and we are happy to hear that you enjoyed your stay at our recently renovated hotel. We appreciate your input and It is always welcome to received nice feedbacks as well as any great comments about the staff and our convenient location. We hope to see you again so... More

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Additional Information about Quality Inn & Suites Universal Studios

Also Known As:
Quality Inn & Suites Universal Studios Hotel
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #189 of 329 hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Official Description (provided by the hotel):
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 
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