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Quality Inn & Suites Universal Studios

2.0 of 5 5635 Windhover Drive, Orlando, FL 32819
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Quality Inn & Suites Universal Studios
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297 reviews from our community

Traveler rating
    69
    135
    62
    20
    11
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141
70
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coastal South Carolina, South Carolina
Reviewer
5 reviews 5 reviews
3 of 5 stars NEW

this place seems to have cheapened up during the past 4 yrs i was here. now there's only 2 towels for 2 guests, not 3 as in the past, course theres no TV scroll as a tv guide, the chair was broken where i was and there seems to be a shortage of towels as they apparentl practice a just... More 

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Media, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

House staff seemed quite in tune to who was there for play and who was there to work. our quadrant of the hotel seemed to house mostly business folks there for IAAPA,,,I was grateful for this small (yet huge) consideration by staff as it meant kids in horseplay were not in our area: the exception was in common areas as... More 

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed five days in February. Staff was very friendly and service very efficient. Booked discounted attraction tickets and a very enjoyable bus trip to Miami - thanks Scott! Room was clean. Great location - close to Universal Studios and I-Ride Trolley across the street. Great stay!

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Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4 days in February. The hotel has free breakfast but not a lot of variety. Make sure you get there early as it gets packed very fast and you won't find an empty table. Rooms are very spacious and clean. Hotel is a great location with lots of restaurants nearby. Also bus stops are in walking distance from... More 

Was this review helpful? Yes 1
St. Johns, Michigan
Top Contributor
90 reviews 90 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was clean and a decent size. It was nice to have a sofa, frig, and microwave in the room. The bathroom was big with lots of counter space. Very nice pool area. Water was a good temperature. The breakfast in the morning was nothing fancy, but did have some hot items like waffles, eggs, and sausage. However, the... More 

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear value guest, We are happy to hear that you enjoyed staying with us, we do appreciate very much that you took the time to do our survey and let everyone know about our nice hotel. Every feedback from our guests is very important to us, your input about our rooms and the service, helps us with our improvement and... More 

Kendallville, Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and nice. The room was clean, great bed, helpful staff. The breakfast was more than you could believe for a continental breakfast ! Our maids seemed to forgot a few items like a liner for the ice bucket and new cups. Overall a good stay and we shall be back on our next trip to... More 

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Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear value guest, On behalf of our entire team, I would like to thank you for the great feedback you left for our nice and clean hotel and our helpful staff. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. Your input about our housekeeping service will... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed over the holidays with my family and the accommodationsame were excellent, the staff was friendly and who doesn't love fresh waffles in the morning! The hotel is a 4 minute drive from Universal Studios and Citywalk which was perfect for our trip. Overall a great experience.

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, We very much appreciate your nice comment about our staff services and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you for sharing your experience, and we hope your next... More 

London, Ontario
Top Contributor
64 reviews 64 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 22, 2014

We stayed here for one night because of the location and price and we were happy with it. The hotel was clean and looked fairly updated. Our only complaint was that the beds were quite hard - and this is a complaint that we don't have very often! It was a small problem, but otherwise our stay was decent.

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Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear value guest, Thank you for taking the time to let us know about your recent stayed at Quality Inn & Suites Universal Studios area. We appreciate you inputs about our beddings. We love to hear every feedback from our guests, they are very important to us. This is what help us with our continuing improvements and efforts to provide... More 

Uniontown,Ohio
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 11, 2014

Not excellent, nor terrible. I thought the motel and room were clean. No bugs. Hallway carpeting looked nearly new. The breakfast area is small and gets over crowded. Further more, the breakfast food selection is minimal. Slow elevator.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear value guest, We appreciate that you sharing your experience about your recent stayed with us, we want to let you know that feedback from our guests is very important to us and your input about the breakfast and everything else, will helps with our continuing efforts to improve and provide excellent service to our future guest. Thank you so... More 

Oklahoma City, Oklahoma
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 2, 2014

I don't usually worry too much about my room in Orlando when going to Universal Studios, since so little time is spent there. But the reviews here were so glowing, as to the service, that I was a little disappointed. The quality of the hotel itself was not bad, though I didn't like the tiny bed pillows, or the fact... More 

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear value guest, We appreciate all you input about our location and we want you to know that the comments and suggestions we receive are always welcome. I can assure you that we works extremely hard to ensure all areas of the hotel is clean and well maintained. We sincerely appreciate your time and hope you will give us another... More 

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Additional Information about Quality Inn & Suites Universal Studios

Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Number of rooms: 106
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando

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