We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites Universal Studios

2.0 of 5 5635 Windhover Drive, Orlando, FL 32819
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn & Suites Universal Studios
Professional photos View all
Browse nearby
Quality Inn & Suites Universal Studios
Quality Inn & Suites Universal Studios
Quality Inn & Suites Universal Studios
Write a Review

255 reviews from our community

Traveler rating
    61
    111
    54
    18
    11
See reviews for
117
63
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (74)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (54)
All months
Chorley
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked a three night stay recently and for the money this is a decent hotel, room was spacious, clean and well kept. Bed was good, pillows could have been better and I did let them know that on their own questionnaire but in fairness I would give this 4 out of 5 maybe 4.5. Breakfast was an added bonus and... More

Was this review helpful? Yes
Columbia. SC
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looked nice inside and outside. The outside light on the Quality Inn sign was not lit up. Hard to find after dark. The interstate is behind the building and sounded like they were in the same room with you. Mostly the loud one's. There was planes going over also. The a/c sounded like a plane taking off. In... More

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Delores K, We like to hear your feedback about our nice hotel. Also, we appreciate that you are sharing your concern we us. Our guest satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you for your... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just wanted to get away for a night just me and my boyfriend and I found this hotel on tripadvisor. The price was really reasonable (63.90 to be exact). The guy at the front desk was really friendly and nice. The room was clean and felt like home. The only downside was there's no benign machine on the top... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, We are excited for the high score you gave us. We want to thank you for that and also for taking the time to let us know about your recent visit to our facility. We value your opinion, this will helps with our continuing improvement and efforts to provide excellent service and a great stay. We hope... More

Kingston upon Hull, England, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a couple of nights and everything was great. Clean rooms, helpful friendly staff - one member of staff even came out to check my car for me when I had a problem with it ! and a great location for visiting Universal Studios. There was a free shuttle bus to the Park, which took 5 minutes (don't walk,... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We are glad to hear about your recent staying at our hotel. Also, it is nice to know that you were happy with all the amenities that our hotel has to offer and we appreciate every input you mentioned about our cleanliness and helpful staff. I can assure you that our staff works extremely hard to ensure... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I came in totally unexpected and in a bad situation and even though I wasn't able to stay, Jason at the front desk called around and went above and beyond and out of his way to try and help me out. I will surely come here again. Jason is great and had a tough job ahead of him being in... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your comments and we look forward to seeing you in the future.... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

My husband and I stayed here when we went to Universal Studios and it cost more than my husband usually allowed (he's very squeaky when he walks) but even he was impressed. It was only 5 min from Universal and surrounded by good places to eat (Carrabas yum!). The room was perfectly clean as was the pool. Breakfast was included... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, On behalf of our entire team, I would like to thank you for the great feedback you left for us. We are happy to hear that you were impressed with our great location, services and cleanliness. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well... More

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 5, 2014

Very good Quality Inn. Very clean and great location, very close to Universal Studio. Did find a few stains on the linen but they were very quick to correct. Breakfast was good and plentiful even late in the morning. The pool area was very clean as well.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Ginja, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

1 review
5 of 5 stars Reviewed September 30, 2014 via mobile

This hotel is in a great location. The service was excellent. The manager and staff were very friendly and constantly asking if we needed anything. The room was spacious and comfortable, and the price couldn't be beaten. Could not ask for anything better!!!

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Fredericksburg, Virginia
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 23, 2014

First things first....overall its an average hotel, but I expected better. Being close to Universal is convenient, but given the number of hotels in this area, I would not stay here again. PROS: The room and public areas were clean. Theres an outdoor pool and an excercise room along with free breakfast. CONS: We booked this hotel using Tripadvisor's reservation... More

Was this review helpful? Yes 2
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valuable guest, Thank you for taking the time to let us know about your recent stay at Quality Inn & Suites Universal Studios area. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel service fee and the other issues that you experieced on your recent visit. I have shared your feedback... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Very clean and spacious, 10 minutes to Universal and 20 mins from Disney. Surrounded by restaurants and literally 10 mind from international drive where adults to enjoy themselves as Well. Management very nice ,room service very helpful. Will definitely book with this hotel in the future.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites Universal Studios? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Universal Studios

Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Choice Hotels, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Quality Inn & Suites Universal Studios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (13)
Hotels you might also like...
Check In Check Out
Price Your Stay