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Quality Inn & Suites Universal Studios

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5635 Windhover Drive, Orlando, FL 32819
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Quality Inn & Suites Universal Studios
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dauphin, Pennsylvania
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for four nights and were quite pleased with our accommodations. The room was very clean, as was the whole premises. The staff was helpful and pleasant. The pool is very clean as was the breakfast area. And the laundry room was clean also.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was exactly what we needed for a visit to Universal. Hotel was clean, room was spacious and drive to Universal was quick! The staff was helpful and there were plenty of restaurants nearby. The hotel was a fabulous deal for the amenities and the price!

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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is 20min walk to universal friendly staff clean hotel free breakfast comfortable beds what more could u ask for had a great stay i trolley stop just outside hotel ihop next does lovely pancakes wallgreens around the corner

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cookstown
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights, as had arrived early from and over night flight Rocio done her best and managed to get us the next available room which was great. The hotel itself has everything you need, rooms where spacious and clean as was the rest of the hotel. The free breakfast was very good, a good variety to choose... More 

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Louis P, Assistant General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very graceful for your feedback and will share it with our team. Your recognition of our staff and their services is what helps us in our continuing effort to provide an exceptional experience for our guests. It is always a pleasure... More 

Westland, Michigan
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are good. Staff great. Showers Luke warn not what I like. Breakfast are always the same and not much to choose from. We ended up going out for breakfast. We stayed there for 6 days. The pool was ok. Beds were comfortable and clean. Had a business center that I used to print my tickets.

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Louis P, Assistant General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use your input about the breakfast to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Danville, Virginia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Desk staff was great, very informative and helpful. No complaints about the room. Stayed 5 nights and visited 5 theme parks. Used the free shuttle service for Universal and Magic Kingdom (via Epcot monorail). Saved about $80 in park parking fees. City shuttle takes you to Sea World ($10 round trip for the 3 of us). Would definitely stay here... More 

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Louis P, Assistant General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to write this review about our hotel. I greatly appreciate the way you share your experience about your last stay with such enthusiasm. Feedback from our guests is very important to us and your recognition of our staff is exceptional and they join me in thanking for your kind words. Your explanation of the... More 

Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very good choice! Clean rooms, very nice staff (specially Sharlenny), nice breakfast. Rooms have a mini fridge, coffee maker and a microwave. Perfect. They even have pizza delivery service. Parking is good too. The hotel is very close to Universal Studios. We didn´t even use the car because the cab fare was around $6 and the parking... More 

Was this review helpful? Yes 1
Louis P, Assistant General Manager at Quality Inn & Suites Universal Studios, responded to this review

We would like to thank you for taking the time to complete our online survey. Your feedback is very important to us and it's a pleasure to see that one of our staff members was being noticed on our continuing efforts to provide excellent service and a great stay. We're delighted for the way you rate hotel. Thank you so... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 weeks. Hotel rooms very basic but the location of this hotel was great. Shops and restaurants within walking distant. Wonderworks was opposite the hotel. A restaurant called sizzlers was right beside us it was a nice place to have breakfast. Theme parks were close by also. Had no problems. Food was lovely and so were the... More 

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Columbus, Ohio, United States
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 2 days here and would definitely stay here again. The beds were so comfy and loved the pool area and the I Trolley Ride that stopped just outside the hotel. The breakfast was good and a variety of items to choose. Our housekeeper, I wish I knew her name, was awesome and so helpful with getting us additional... More 

Was this review helpful? Yes 1
Louis P, Assistant General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your comment and will share it with our team. Your review will serve as motivation to all of our staff as we strive to continuously exceed the expectation of our guests. Thank you again for sharing... More 

Wakefield, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

Spent a fortnight at the hotel as a family of four and found the hotel to be comfortable with excellent quality beds. Great for charging empty batteries after very long days at the theme parks and spending in the excellent shopping centres. The hotel is a steady five mins walk to the centre of I-Drive and its endless restaurants and... More 

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Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words and for the way you explain all advantage offered by our hotel and its surrounding area. We take pride in our hotel and the services... More 

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