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All 326 Orlando hotels

Quality Inn & Suites Universal Studios

2.0 of 5 Hotel   |   5635 Windhover Drive, Orlando, FL 32819
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66%
Ranked #174 of 326 Hotels in Orlando
A recent review
3 of 5 stars reviewed 2 weeks ago
BarnsleyPhil Barnsley, United Kingdom
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230 reviews from our community

Traveler rating
    52
    99
    52
    17
    10
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Barnsley, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 14 nights during a our 1st trip to Florida The rooms were clean and the continental breakfast was decent. The staff was friendly and always available. There were shuttles to almost everything, except the airport. It's not a 5 star hotel, but you get what you pay for and we didn't want to spend a thousand pounds on... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear Valued Guest, We apreciate that you took the time to fill out our online survey with positive feedback. We very much like to hear all the feedback from everyone because we take pride of the services we provide to our guests. We are looking forward to providing you the same pleasant accommodations and service the next time you are... More

Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

THIS is a very nice well located hotel. Very close to Universal right at a mile Staff was very friendly and helpful. Real nice pool area . Very nice work out room. The HOT breakfast was GREAT. coffee all day. They do have a shuttle to and from Universal.

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We are glad to hear about your recent staying at our hotel. Also, It is nice to know that you were happy with all the amenities that our hotel has to offer and we appreciate every input you mentioned about our convenient location. Thank you so much and we look forward to seeing you in the future.... More

Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

Great location for this hotel, was there with my family for two days. Really close to universal studios very clean rooms, nice pool, also close to IHOP if you ever get hungry. The only thing that was a really disappointed was the attitude of some of the front desk staff, some where rude. They also have continental breakfast but there's... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We appreciate all you input about our convenient location and we want you to know that the comments and suggestions we receive are always welcome. We also would like to thank you for letting us know about our staff service. This will helps us with our improvement and our continuing efforts to provide excellent service and a... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

Me and wife had a great stay! Friendly staff, good breakfast and the lication is walking distance to the universal studios!the price worth it a lot! *ps. The restaurant could be improved and get wider.

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Dear valued guest, We are happy to hear that you and your family enjoyed staying with us, we do appreciate very much that you took the time to do our survey. Every feedback from our guests is very important to us, your input about your great stayed, will helps with our continuing efforts to improve in every aspect. Thanks again... More

1 review
5 of 5 stars Reviewed July 24, 2014

extremely and helpful staff. young man at the front was courteous and friendly. wish i remembered his name. we arrived at the hotel earlier than expected and he found something available for me so we wouldnt stay at the lobby for hours waiting to check in. rooms were clean and smelled nice. everyting worked and looked just like in the... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are glad to hear from you about your great staying at our newly renovated hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Feedback from our guests is very important to us and your input about the room condition and the cleanliness, will helps us with the... More

Miami
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

I made the reservation to stay at this hotel to use my points, only 8,000 per night, we stayed two night. This place is amazing, it just smells so clean and sweet when you walk in. The staff are super friendly, welcoming us each time we come in the door. In the morning, the same way, "good morning", with a... More

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are so happy to hear about your great staying at our newly renovated hotel. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Also, Thank so much for the... More

Midwest
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 12, 2014

Driving home from a month in Florida, stayed here for FREE using my points. Only 8000 points got me a free night. Arrived late, left at 6am so didn't swim or use amenities. Did grab breakfast on the way out. It was good.. normal hotel breakfast buffet fare but most important... FREE. Ate dinner at IHOP next door. Did not... More

Was this review helpful? Yes
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We appreciate all you input about our location and we want you to know that the comments and suggestions we receive are always welcome. Your feedback about our newly renovated hotel and the breakfast, will helps us with our improvement and continuing efforts to provide exceptional experience to everyone. We look forward to a more positive association with you in... More

Cape May Court House, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

Don't let driving through a shopping center deter you. Based on the surroundings I was a little concerned about what the accommodations would be like but I was very pleasantly surprised. The premises was well lit the entry was bright, clean and very nicely laid out. I arrived late at night and the desk staff was as friendly and helpful... More

Was this review helpful? Yes 3
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

Thank you so much for the high score you gave us plus the nice survey you left for our recently renovated hotel and the services.We are so excited that we exceed your expectation. We very much appreciate and value your feedback and will share it with our team. We hope to see you again soon! Sincerely, Giovanny Gutierrez General Manager... More

Vero Beach, FL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2014

Booked through Orbitz for a 2 night stay. Hotel is a little older, but clean. Cab ride for 3 to Universal was $6. Any issues were tended to immediately. Breakfast had sausage gravy in addition to waffles. Quiet area. Overall good stay for the money!

Was this review helpful? Yes 1
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We would like to thank you for taking the time to complete our online survey. Every feedback from our guests is very important to us and your input about our recently renovated hotel and the breakfast, will helps us with the hotel improvement and our continuing efforts to provide excellent service and a great stay. Once again, Thank you and... More

Atlantic Beach, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

I went on business and pleasure. After a smooth check in and unpack in my room, I went to the front desk and asked Joseph and Leeds where to go for dinner. Joseph recommended a restaurant that picked me up and brought me back free of charge. The Hotel was awesome, very clean, employees went above and beyond and made... More

Was this review helpful? Yes 3
Giovanny G, General Manager at Quality Inn & Suites Universal Studios, responded to this review

We are glad to hear from you about your great staying at our aweson hotel and I have shared your comments with my friendly staff, they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

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Additional Information about Quality Inn & Suites Universal Studios

Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
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Also Known As:
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando

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