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All 328 Orlando hotels

Wingate by Wyndham @ Universal Studios & Convention Center

2.5 of 5 Hotel   |   5661 Windhover Dr, Orlando, FL 32819 (Florida Center)
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76%
Ranked #149 of 328 hotels in Orlando
A recent review
3 of 5 stars reviewed 1 week ago
Karen D
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500 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

I think the hotel is average, priced higher than what it is valued at. The facilities were too busy for the size of the hotel, reflected on its appearance and overwhelmed staff. The continental breakfast was below average. The facilities were clean but not kept up with the damage that high traffic causes.

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Hello Karen D, Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. I apologize that you had to experience an average hotel for your stay. I am aware and hear your concern. We are set to do a renovation towards the end of the year, which will make... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Though the pool was so unclean you cannot see your feet, that should be the least of your worries. The three prostitutes and the pimp in the white Mercedes working out of the hotel should be. The scheme works with them letting each other in through the door by the pool. The John's then work their way through. This occurred... More

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. In regards to the pool, it was just do to the DE Powder that makes the pool cloudy. The... More

Sarasota, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So I wake up to bedbug bites throughout my body. I inform the desk about it. She said the GM would bed contacting. Well, General Manager Rogi Krecek never called me to so much as apologize. Great customer service.

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Dear Mr. Kevin M, In regards to the review, I do want to apologize extensively that you were bitten in the first place. That should of never of happened at my hotel! I was aware of the situation of what occurred with you in the room. The reason I did not contact you personally, because I was out of town.... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Our room was dirty when we initially received it. We figured out why breakfast was complimentary when we walked downstairs to find soggy eggs and old apples. When you bite into them they turn brown, which clearly means they have been left out for a while. This place seems dark and very old. Clearly they need a renovation! Not to... More

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Dear Ms. Laura P, Thank you for taking the time to post a comment about our hotel. I am sorry for not living up to your expectations. I like to address couple of your issues and comments about my hotel. I would like to point out to Trip Advisor reviewers that this guest did speak to my front office manager... More

Ponte Vedra Beach, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this Wingate twice before checking into Universal or Disney resorts - both times booked through Hotel Tonight at a great rate. Rooms are spacious and clean and decent breakfast is included. Great location - very close to Universal.

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you very much for your review and great rating! We are happy to know that we have met your expectations in all aspects during your stay. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The people where very friendly here. We originally rented a house outside Orlando. It ended being a bust. Left the first night and dropped our luggage at the Wingate hotel. The money was worth every penny, the breakfast was okay. The rooms were clean and they made our bed every day and left clean towels.

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you very much for your review and great rating! We are happy to know that we have met your expectations in all aspects during your stay. Without positive or negative feedback we cannot improve our services or celebrate our accomplishments, again thanks for your feedback, we appreciate your business. I would also like to thank you on behalf of... More

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Additional Information about Wingate by Wyndham @ Universal Studios & Convention Center

Address: 5661 Windhover Dr, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham @ Universal Studios & Convention Center 2.5*
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Also Known As:
Wingate By Wyndham @ Universal Studios Hotel Orlando
Wingate By Wyndham @ Universal Studios And Convention Center
Wingate Hotel Orlando

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#93 Romantic Hotel in Orlando #138 Family Hotel in Orlando #149 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Ideally located, we are adjacent from Universal Studios and City Walk. The Mall of Millenia, Prime 1 Outlet, International Drive, and many other stores are just two miles away. The Orlando Convention Center is seven miles away and within a five mile radius is every restaurant possible. Rate includes complimentary breakfast & free shuttle service to Universal Studios and Holy Land Experience. Our beautiful property has undergone a complete renovation and now boosts modern spacious guest rooms and meeting spaces. King or two queen size beds available. We offer many comp amenities and services to our guest. This includes in all rooms microwave & fridges, coffee maker, iron & ironing boards, mp3 clock radios, and USA today paper. We offer complimentary fitness room, pool, indoor whirlpool, wired and wireless high speed internet access, or the guest can use our modern day business center. We look forward to working with you to make your travel arrangements as easy as possible. We also have new Electric Charging Stations for all electric cars!! ... more   less 
Number of rooms
101

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