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Wingate by Wyndham @ Universal Studios & Convention Center

#154 of 332 Hotels in Orlando
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5661 Windhover Dr, Orlando, FL 32819
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1 room 1 guest
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Wingate by Wyndham @ Universal Studios & Convention Center
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703 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alvin, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

The bathroom floor was not as clean as we like & repairs to the room were sloppily done making it appear not very neat.

Review collected in partnership with Wingate by Wyndham

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Cape Coral, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

The location is great in regards to distance from Universal. There are plenty of places to eat near the hotel... Whether you walk or drive to them. We checked-in late without any problems, I had called earlier that morning to make sure it wasn't. We had a room with 2 full/queen beds, a big TV with working remote, decent bathroom... More 

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Savannah, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a business traveler, I do not take advantage of the hotel amenities. All I want is a clean room and comfortable bed. This hotel exceeded my needs and expectations. Friendly staff both in the evening and in the morning.

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

First and foremost, thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. It was a great pleasure to host your visit to Orlando. Thank you so much for sharing your extraordinary experience with us! I cannot wait to share with our entire team. We are always at your service and please consider us again on your... More 

Gorey Na 0000 0000
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This is the third time we have used this hotel, and again we were very happy with our stay. We found the staff very helpful, namely John and especially Natasha . We found the rooms clean and comfortable. There are quite a lot of restaurants in the vicinity like TO I Fridays and Kobe Steakhouse and other cheaper places -... More 

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Hello John S, Welcome Back Again!!!!! I really appreciate you choosing the hotel for a 3rd time. I will give proper praise to Natasha and John for their outstanding service to you. Please next time contact Natasha for making another reservation for your. I would also like to thank you on behalf of the entire staff of our property for... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the hotel last night. Got there late and found night auditor who checked me in very favorable. I was first put into a room on the second floor. As I walked in the room there was a giant palmetto bug on the roof. I went downstairs and showed a picture of it to the night auditor. He... More 

Was this review helpful? Yes 2
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Hello barry11111, Please accept my sincerest apology for the experience that you encountered. I will discuss with my housekeeping staff and engineering department on the remote control. In regards to the pest, we do have a monthly pest control company that comes and maintains all areas of the interior and exterior of the hotel. We do try to keep the... More 

Boca Raton, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very comfortable accommodations, big breakfast included in the room rate and there's a free shuttle bus to Universal Studios. Upon arrival we went to the outdoor pool and commented on the chairlift that allows people with disabilities to enter the water. A very special recognition to Lynn, the daytime manager, who intervened on our behalf in settling a dispute with... More 

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Dear elnacyli, I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see.... More 

Ontario, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Checking in, we're were send to room 417 instead of 410 disturbing the guest. The sink did not drain and the toilet lever broke off. We had to use the restroom in the lobby. The shower curtain was in a deplorable condition. We were moved the next day to another room 408 and offered a $10.00 reduction in the room... More 

Review collected in partnership with Wingate by Wyndham

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Naples, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I bought from Priceline a night and the hotel added a hidden fee of $20 dolars, priceline was already charging me for fees. Stealing is legal now? Whats the point of getting cheap prices if you get charged for extra and them the price is going to be back as the regular value?

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Dear Vinicius D, I appreciate your business to Wingate by Wyndham Universal Orlando. Thank you for taking the time to share your experience with us. Please accept my sincerest apology for the missed opportunities and rest assured that my staff is committed to rectifying any and all inconveniences. I am aware of your situation and would like to address it.... More 

Winter Garden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Arrived at 12N and our room was not ready left my card and they called me within an hour to let me know my room was ready! I was also upgraded. The most important thing that I remembered is everyone I encountered on the staff acknowledged me and greeted me with a smile! Room was clean and beds were extremely... More 

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. I would... More 

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