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Wingate by Wyndham @ Universal Studios & Convention Center

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5661 Windhover Dr, Orlando, FL 32819
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Wingate by Wyndham @ Universal Studios & Convention Center
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Wingate by Wyndham @ Universal Studios & Convention Center
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618 reviews from our community

Traveler rating
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287
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delray Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago

BREAKFAST was lacking. No seats available in dining area. The food variety was lacking. There was no herbal tea. Tours that were present used all the seats even though they were not eating.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

First and foremost, thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. It was a great pleasure to host your visit to Orlando. Kindly accept my sincerest apologies for the missed opportunities during your visit and rest assured that we’ve worked diligently to rectify them. By the end of the year, we will be expanding the... More 

Tulsa, Oklahoma
1 review
2 of 5 stars Reviewed 1 week ago

It is a decent hotel, in a decent area. You can walk to a few eating laces. Walking to Universal Studios takes at least 30 min. The only morning shuttle leaves from the hotel at 9:20 am, and takes 15-20 min to get to the the theme park's parking/unloading duck. Theme parks open at 9! The hotel rooms/bathrooms/amenities were a... More 

Review collected in partnership with Wingate by Wyndham

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

First and foremost, thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. It was a great pleasure to host your visit to Orlando. Kindly accept my sincerest apologies for the missed opportunities during your visit and rest assured that we’ve worked diligently to rectify them. I am a huge advocate of exceptional service and well-kept facilities,... More 

Columbia SC
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Although we were touring Disney parks instead of Universal, we chose to stay here and were happy with that choice. We stayed on the first floor in a room with high ceilings and plenty of space. The hair dryer inthe room was kaput, but housekeeping replaced it quickly, so that was fine. The breakfast area is large and fills up... More 

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. Hope you... More 

Daytona Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago

The room was nice.Beds are comfortable.The breakfast was good. The pool and hot tub were great. Liked the location. Place's to eat within walking distance. Only minor problems. The clock and phone didn't work very well. We enjoyed our stay.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you for taking the time out of your day to give us great feedback from your recent stay with us. I will point out to housekeeping and engineering to follow up on fixing the clock radio. When you return to Orlando, we hope to have the opportunity to deliver a great experience. It will be an honor for us... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Although the lobby was nice and the rooms had been updated, the room was dirty. I didn't feel comfortable taking my shoes off. Also the seal had been broken in the window causing that foggy, dingy look. It was so bad you couldn't see out the window. The location, while convenient to Universal studios and the convention center, it just... More 

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Hello Janine K, First and foremost, thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. Kindly accept my sincerest apologies for the missed opportunities during your visit and rest assured that we’ve worked diligently to rectify them. I am a huge advocate of exceptional service and well-kept facilities, but I am also an avid believer of... More 

Oldsmar
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here when we planned on visiting universal. The hotel is close enough to international drive (where all the good restaurant and bars are) and walking distance to the park. We walked to the park from the hotel, its a good 15-20 minute walk and took an Uber on the way back (costs us $4.50 i think). Its a... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

First and foremost, thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. It was a great pleasure to host your visit to Orlando. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other... More 

Edmeston, NY
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleasantly surprised at how well appointed and comfortable this hotel was! We enjoyed our stay very much. I personally loved the toiletries and the coffee was delicious. My only suggestion would be for breakfast. Styrofoam cups are terrible for your health and yogurt would be nice. Also, we had to leave at before 5 AM in the... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. I understand... More 

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