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Wingate by Wyndham @ Universal Studios & Convention Center

#144 of 327 Hotels in Orlando
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5661 Windhover Dr, Orlando, FL 32819
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Wingate by Wyndham @ Universal Studios & Convention Center
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Wingate by Wyndham @ Universal Studios & Convention Center
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633 reviews from our community

Traveler rating
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296
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ellenton, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent one night here as we visited Universal Orlando, which was very close - walking distance. There was a hotel shuttle bus as well. The room was great- large, clean and quiet. The staff was friendly and helpful. Nice outdoor swimming pool and indoor hot tub. The breakfast was very good, even had eggs and sausages... More 

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Glasgow
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my partner stayed here for 3 weeks last year and could not fault the place. From start to finish the staff and service was fantastic and to be honest if the hotel didn't have something they helped you get it, whether it be taxis or anything else. One morning when I needed a supermarket urgently the security person... More 

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you for taking the time out of your day to give us great feedback from your recent stay with us. I also do appreciate your business and loyalty to Wingate by Wyndham Universal Orlando. I will give high regards to my engineer who helped you out. I would also like to thank you on behalf of the entire staff... More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

Really cheap hotel. We asked for shower caps and they literally said "we don't shower caps because we offer cheaper service and that would drive our costs up". We are not allowed to take breakfast up to the room, and the breakfast was removed before 10am (started removing breakfast at 9:30am) when they clearly stated that it ends at 10am.... More 

Review collected in partnership with Wingate by Wyndham

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you for taking the time to share your experience with us. Please accept my sincerest apology for the missed opportunities and rest assured that my staff is committed to rectifying any and all inconveniences. I would like to address that we do not have shower caps, because it is not a highly requested item. We are an upper mid-economy... More 

Gaylord, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was clean, close to Universal, and the front desk staff was quick, helpful and friendly. The beds were comfortable and there were three pillows per bed (very soft). The bedding was confrontable. There were safes in the room. Hallways were clean as were the elevators. We arrived too late to use the pool and left before the continental... More 

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Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I appreciate your business and loyalty to Wingate by Wyndham Universal Orlando. Thank you for taking the time to share your experience with us. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. When you return to Orlando, we hope to have the opportunity to deliver a great experience. It... More 

San Lorenzo, California
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the staff was pleasant. The rooms and beds were comfortable. Not a lot of luxury but its very good for going on a vacation with kids when you dont need to spend much time at the hotel. The breakfast included is definetly a plus. I would book it again in the future.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you very much for your review and great rating! We are happy to know that we have met your expectations in all aspects during your stay. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another... More 

Cape May, NJ
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to Universal Studios for 3 days and because it was a last minute trip, could only find this place. The reviews were right. The place is very clean and the staff are friendly and helpful. We took a complimentary shuttle bus back and forth each day...which is great if you plan on spending from 930'to 730'each day. Didn't spend... More 

Was this review helpful? Yes
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. I am... More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was clean and the pool area is small but ok. The only real negative was the free hot breakfast. I am not complaining because it is free...i get it, but it was billed a large selection of hot breakfast items. It was open 7-10, we arrived at 9:15 to find almost all the items either empty or in short... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Wingate_Universal, General Manager at Wingate by Wyndham @ Universal Studios & Convention Center, responded to this review

Thank you for your patronage and loyalty to Wingate by Wyndham Universal Orlando. It was a great pleasure to host your visit to Orlando. Kindly accept my sincerest apologies for the missed opportunities during your visit and rest assured that we’ve worked diligently to rectify them. I will speak with my breakfast attendant immediately to ensure that all items in... More 

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