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All 328 Orlando hotels

BEST WESTERN Orlando Gateway Hotel

3.0 of 5 Hotel   |   7299 Universal Boulevard, Orlando, FL 32819-8353 (Florida Center)
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71%
Ranked #146 of 328 hotels in Orlando
A recent review
3 of 5 stars reviewed 4 days ago
bbschuck616 Lake Jackson, Texas
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1,147 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Lake Jackson, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The lobby of this hotel and the services offered are nice. The location to Universal was very convenient. The staff was friendly and accommodating for the most part. We stayed for four nights and my biggest complaint was the cleanliness. There were cigarette burns on the blankets and foreign hairs throughout. I asked for the bedding to be exchanged but... More

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Sebring, Florida
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

During a trip to Universal Studios in Orlando this past June, my husband and I stayed at the Best Western Orlando Gateway Hotel. Though the property is older, it offered several amenities including an onsite store, restaurant, bar, pool, two Jacuzzis and more. This reasonably priced family-friendly hotel is conveniently located near Wet and Wild and just blocks from Universal... More

Was this review helpful? Yes
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Guest, Thank you for your review, I am glad that you enjoyed your stay with us. We are refurbishing our rooms, corridors and lobby and know that you will enjoy the changes we have made. We look forward to seeing you again in the near future! Sincerely, Bill Jones, CHA General Manager More

Kalamazoo, Michigan
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for one night while we visited Universal Studios. Pro's -The front desk staff was super personable and friendly -The room was clean -Comfy Beds -Free Shuttle to Universal - It's Super Close -Cab rides to and from Universal were less than $10 with tip! -Restaurant and a little convenience store -Very reasonably priced (I used... More

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Keisha, Thank you for your detailed review. I am glad that you enjoyed your stay with us and that you would recommend us to your friends and family. We hope to see you again should your travels bring you back to the city beautiful! Sincerely, Bill Jones, CHA General Manager More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed there with family for a 4 nights. The location was fabulous, less than 2 miles away from Universal Studios, which is a 5-minute drive or a 20-minute walk. It was also a short drive to restaurants, shops, and groceries in Dr. Phillips neighborhood and on I-Drive. The pool and hot tubs were clean and well maintained. The downsides: rooms... More

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Carol, Thank you for your comments regarding your stay with us and I was glad to see that you enjoyed our location. We think it is perfect . I will pass your comments on to our staff. I'm a little confused regarding the closing time for the service desk as our front desk is open 24 hours per day.... More

Wilsonville, Alabama, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed seven (7) nights. Staff was very friendly. Room was very clean and quiet! Minor issues were dealt with quickly! Would return there in a heart beat! Easy access/egress to/from interstate. Within walking distance to Universal Studios as advertised.

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Al, I am glad that you and your wife enjoyed your 7 days with us and we look forward to seeing you again in the near future. Sincerely, Bill Jones, CHA General Manager More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed with friends for a short break . Location to Universal, IOA and the shopping outlets was great. Rooms were clean and comfy, good value for money. Within walking distance of many eateries. Pool area was fab, also nice and clean.

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Julie, Thank you for your review, I am delighted to learn that you enjoyed your short break and found us to be a good value. I will pass your great comment on to our staff! We look forward to seeing you again in the near future. Sincerely, Bill Jones, CHA General Manager More

Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was a great experience. When we got there it was very early and there were no rooms available but they asked us if we wanted to upgrade to a suit for only $10 more a night because they had one available. We took it and it was very comfortable for the 4 of us that were staying in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Maritza, Thank you for your review. I am glad that we were able to get you into one of our rooms suites and that you and your family enjoyed the room. There is nothing better than a relaxing time after spending all those hours at the park! We hope to see you soon and thanks again for the review.... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Prepaid 1 night . Had $50 hold place on card when I checked out notice according to my bank I had TWO holds not one. Called back & was told that the records show a refund on $46.50 was place on my card. As it was after banking hours I thought it would be as she stated however a few... More

Was this review helpful? Yes 2
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Guest, I apologize for any confusion regarding the charge to your card. As with all hotels, guests that use debit cards for their incidental charges have a minimum charge put on the card (ours is $50) at check in, credit cards only require a hold. Our records indicate that upon check-out, a reversal of $46.50 was credited to your... More

Manila
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

My daughter and I stayed for 3 nights in August 2014 to visit Universal Studios. Good points: 1. The hotel's location is very convenient for Universal Studios visitors as it is just a few minutes drive away, and Wet n Wild is just a 3 minute walk away. 2. Friendly staff 3. The lobby is nice and has a lot... More

Was this review helpful? Yes
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Guest, Thank you for your review. I appreciate that kind words you had regarding our staff and lobby. As of Monday, we have begun replacing all of the room and corridor carpets which as you stated, was due for completion. Bedding, drapes and sheers are also on tap to be replaced in the late third, early fourth quarter. I... More

Saint Augustine, Florida
Top Contributor
100 reviews 100 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a great location if your are going to universal or wet n wild, but it is just an ok property. The rooms are a bit dated and there was discoloration in the bathroom that appeared to be mold (not good). The halls have a musty smell as did the room I was in. When I showed... More

Was this review helpful? Yes
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Robaconk, Thank you for taking the time to review our hotel. We are in the process of updating our corridors and rooms. I do appreciate your feedback regarding the early check-in fee but there is always the option of leaving your luggage at the bell stand and go enjoy the parks or go to your meeting and when you... More

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Additional Information about BEST WESTERN Orlando Gateway Hotel

Address: 7299 Universal Boulevard, Orlando, FL 32819-8353
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Orlando Gateway Hotel 3*
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Also Known As:
Best Western Orlando
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#8 Best Value Hotel in Orlando #130 Family Hotel in Orlando #137 Romantic Hotel in Orlando #146 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks.Welcome to the BEST WESTERN Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The BEST WESTERN Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. The hotel is pet-friendly. Guests staying at the BEST WESTERN Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The BEST WESTERN Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 
Number of rooms
298

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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