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BEST WESTERN Orlando Gateway Hotel

3.0 of 5
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7299 Universal Boulevard, Orlando, FL 32819-8353
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BEST WESTERN Orlando Gateway Hotel
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Ranked #152 of 327 Hotels in Orlando
A recent review
4 of 5 stars reviewed 2 days ago
M M Gainesville, FL
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1,443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gainesville, FL
Top Contributor
128 reviews 128 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For an old hotel, I didn't expect my stay to be as good as it was. Front desk staff stood by their promise towards great customer service and satisfaction. The rooms were spacious enough, peaceful and clean. The layout is ideal for small group, or shared occupancies as there is an additional sink (separate from the bathroom) for freshening up,... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful stay at Gateway Best Western. The rooms were very clean and the entire hotel was nicely decorated. Would recommend to anyone for an affordable and nice place to stay for vacation. The staff is very friendly and helpful. The hotel is very close to all attractions. We felt very safe at the hotel parking is free and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
loxahatchee, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel because the rewards points that was accumulated helped with choosing this place. It was less than 5 mins away from Universal Studios, right across the street to Wet N Wild. Location was great,. There is a basketball court on site which was awesome. Staff was wonderful. I would recommend staying here.

Review collected in partnership with Best Western

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Thanks to Best Western for great customer service, clean rooms, and quality amenities. Booking was simple. Check In was easy. FREE SHUTTLE!!!! We had two rooms: one with two beds and the other a king suite (tip: get the suite). The business center had two computers and printers, the exercise room had many options, there was an onsite store with... More 

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London
Contributor
17 reviews 17 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

3 of us stayed at this hotel. Good location to Universal and the Outlets. 8th time to Orlando....Hire a Car!!! you will need it. Everything is close by, 5min walk to iHop and Wet and Wild. Room was cleaned every day - clean fresh towel. No complaints at all and enjoyed the stay. Car park does get busy towards the... More 

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Franklin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the second year we stayed at this location while visiting Universal Studios. First the location is great it takes 5 minutes to get to Universal Studio's which is a plus. Many resturants etc are within walking distance. Rooms are clean and spacious. Always a bonus that they come with fridge and microwave. Staff is always friendly and accomedating.... More 

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Tracy, Thank you for your review and thank you for returning to our hotel during your trip to Universal Studios this year. It is great to welcome back our repeat customers. I will pass your comment on to the rest of your staff and we look forward to seeing you again next year! Sincerely, Bill Jones, CHA General Manager More 

Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow. This hotel is absolutely beautiful with no flaws at all. The service was very friendly and the check in was fast and welcoming. The room was very cosy and super comfy. A lot of hotels in Orlando are very old fashioned but the best western is very fashionable and pretty! Overall excellent stay.

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Caity, Thank you for your review. I was glad to see that you enjoyed your stay with us during your recent trip to Orlando. Your comments will be shard with the rest of our staff and I will make sure to send a note to our design team as well. Thanks, Bill Jones, CHA General Manager More 

Portsmouth, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the hotel for three nights in March 2015through Universal <they are a partner hotel> for a great price. The check in/service was very friendly. The room was super comfy. Two sinks in the room are a great plus in the morning. The little store is outstanding...great sandwiches, pastry, coffee and much more. The busineess center was convenient and always... More 

Was this review helpful? Yes 2
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear DisneyMarc, Thank you for your review. Shhh....I won't let the folks at Disney know that you visited us and Universal Studios this time around during your trip to Orlando! I appreciate your comments regarding our property and will make sure that I pass them on to the rest of our staff. We look forward to seeing you again in... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a prime location for a Universal Studios weekend getaway. The room was clean (except the air conditioner may have had a small leak). Staff was friendly. Shuttle service was convenient but didn't use it much. Overall, this was a great stay.

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Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Bernardo, Thank you for your business and for staying with us for your weekend trip to Orlando. I certainly appreciate your comments and will pass them on to the rest of our staff. We hope to see you again soon! Sincerely, Bill Jones, CHA General Manager More 

Kingston, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was excellent and the staff very helpful. We were just staying to catch an airplane home. Wish we had a chance to enjoy all the facilities here. The only downside to this hotel is that there is nothing within walking distance except for the wild and wet water slides. If you were going to Universal Studios it would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill J, General Manager at BEST WESTERN Orlando Gateway Hotel, responded to this review

Dear Randall, I want to thank you for staying with us and for your review of our property. I am glad that you enjoyed your stay with us and we certainly hope to see you again in the near future. Sincerely, Bill Jones, CHA General Manager More 

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