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Holiday Inn Orlando - Lake Buena Vista

#16 of 327 Hotels in Orlando
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1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
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Holiday Inn Orlando - Lake Buena Vista
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Holiday Inn Orlando - Lake Buena Vista
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2,262 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Orlando - Lake Buena Vista
See the most recent reviews
Plattsburgh, New York
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 15, 2013

This hotel is located across the street from Downtown Disney. The hotel is clean and comfortable. The staff is outstanding. Alfred, our desk clerk, called us by name each day. The breakfast was very good and the service great. The price was very reasonable for this location. We especially enjoyed the swimming pool.

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GuestServices1805, Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review

Dear retired22, Thank you so very much for your 5 star review regarding our Hotel!! We truly appreciate you taking the time to leave such wonderful feedback. Our staff always looks forward to hear back from our guests and we'll make sure that Albert is recognized in some special way! We hope you come stay with us next time you... More 

1 review
5 of 5 stars Reviewed May 14, 2013

I stayed at this hotel for business and I can tell that this is not your standard holiday inn hotel. The staff was great and helpful and for the duration of my stay I kept seeing maintenance painting different parts of the hotel. Its very well maintained. At one point I called the frint desk to report a problem with... More 

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GuestServices1805, Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review

Greetings NunyaB2013, Thank you very much for your recent stay with us!!! We are very happy to hear that you enjoyed your stay with us and found our facilities so accommodating. Thank you for your 5 star review, as our staff does enjoy hearing back from our guests!! Please feel free to contact me directly or any of our Management... More 

New Haven, Connecticut
1 review
5 of 5 stars Reviewed May 14, 2013

This is not your typical Holiday Inn Hotel. I stayed at this hotel while attending a meeting and I was pleasantly surprised. Great staff well maintained and great service. I experienced a problem with my toilet and two minutes after I called the front desk Aliseo came up and took care of it. I have never experienced such friendly staff... More 

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Vika F, Front Office Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review

Greetings Rachel C, Thank you for taking the time to post your 5 Star Review of our hotel. Our Engineering Staff is barely mentioned in any reviews, so I am glad that Eliseo was able to assist you in a timely manner. I am glad that because you were here for a meeting, you stayed with us and the staff... More 

Haverhill, Massachusetts
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 13, 2013

Excellent stay at this property-I would absolutely return for it's cost, comfort and location. My stay was for a conference being held onsite-I have to say that the service and attention for our conference was over the top! I've stayed elsewhere in Orlando for work and this property went out of their way to ensure that all attendees had a... More 

Was this review helpful? Yes 1
GuestServices1805, Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review

Dear Vanchelle, Thank you for the nice review. I’m glad you had such a pleasant experience while staying with us and felt the cost, comfort, and location of our hotel were excellent. Our Banquets & Catering staff really does provide service that is “over the top” as you put it. The size of our hotel does limit us from hosting... More 

Idaho Falls, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We booked this hotel via priceline. We got an amazing deal. The rooms are nice and the service is exceptional. We even opted to eat at the hotel restaurant over Disney restaurants. Make sure you ask for SAID at the hotel restaurant. He is the best server we have ever had. Great Disney trip.

Was this review helpful? Yes 1
GuestServices1805, Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review

Dear rachel n, Thank you so much for your amazing 5 star review!!! We truly appreciate your candid feedback & it is great to know that you had such an exceptional time throughout! I am glad to know that Said was a great encounter throughout your stay and we will be sure to recognize him in a special way due... More 

Not Wishy
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2013

We arrived on 30th April for a 10 night stay and the hotel more than lived up to our expectations. Upon check in we asked for a view of either Downtown Disney or the nightly fireworks at Magic Kingdom and the excellent member of staff (can't remember her name) changed our king room to a double queen room with views... More 

Was this review helpful? Yes 2
Miami, Florida
1 review
5 of 5 stars Reviewed May 13, 2013

My stay at Holiday Inn was a great experience. I was greeted and received by a Adriana in the front desk who was very welcoming. After staying at Holiday Inn, I called for room service but no one answered, so I decided to call Adriana from the front desk. She took the initiative to take my order which shows her... More 

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Wauchula, Florida
1 review
5 of 5 stars Reviewed May 12, 2013

A great hotel to stay while visiting Disney World. Only a 10 minute walk to Downtown Disney, shuttles ran on time. Staff always smiling all the time and very helpful at all times. Large pool and very clean and large hot tub. Very good breakfast buffet with made to order omelets. My wife mentioned we were there for our wedding... More 

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Hilton Head, Sc
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 11, 2013

I enjoyed our stay here. 10 min walk to downtown Disney. Our kids enjoyed the pool. Great breakfast buffet. Spencer was the MOD one night when I encountered an issue. When I was brought to his attention, he handled it well and was very accommodating. Also at the breakfast buffet, Mikey, Saadia and Lulu made my daughters 5th birthday very... More 

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Wooster, Ohio
1 review
5 of 5 stars Reviewed May 11, 2013

We had a wonderful vacation and enjoyed our stay in this hotel. We had no issues with the shuttles at all. They came exactly when specified by staff (every half hour to go to parks and every ten mins before the half hour to return to the hotel ). The restaurant service was fantastic and we specifically reccomend "Said" as... More 

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