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Holiday Inn Orlando - Disney Springs Area

#29 of 335 Hotels in Orlando
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1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830 (Formerly Holiday Inn Orlando - Lake Buena Vista)
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Holiday Inn Orlando – Disney Springs Area
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2,750 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Orlando – Disney Springs Area
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Indianapolis, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love this hotel. This was our second time to stay here. However, we didn't enjoy it as much as the stay in 2014. Our room was a fireworks view, which was awesome, but this time they put us on the side of the building that faced traffic. It was so loud we could not get any sleep. So, if... More 

Helpful?
Thank IndyA174
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review

Thank you IndyA174 for choosing our hotel for a second time! We are glad to know you now have a favorite view to ask for when you come back for a third time. We are constantly looking for more ways to wow our guests with our food and our service and we are glad that our bar, pantry, restaurant and... More 

Miami Springs, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

We recently went to Walt Disney and decided to try out the Holiday Inn Orlando-Disney Springs Area hotel since it was a short nice walk from what was known as Downtown Disney and gave me access to the parks without the expensive hotel stay. We were truly impressed! The service was beyond what I'd expect of a Holiday Inn, the... More 

Helpful?
Thank Yenesis A
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear Yenesis A, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and area delighted to hear you say "We were truly impressed! The service was beyond what I'd expect of a Holiday Inn, the hotel was exceptional". We look forward to welcoming you back real... More 

Sarasota, Florida
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 30/31st of 2015 at this hotel. Spent over $300 a night on the top floor overlooking the hotel plaza boulevard with a view of Disney in the distance. The room was your standard hotel room. Room was quiet EXCEPT the a/c vent was very noisy. It sounded like it had marbles floating around. Being a light sleeper did not... More 

Helpful?
1 Thank Tahmu1
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear Tahmu1, Thank you for your review of your stay with us. We set out to be a great hotel that guests love, we are excited that you found "Pool area was clean and water warm. Location is great. In walking distance to downtown Disney." We do hope that you give us another chance to see how magical we really... More 

Naples, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Huge kudos to the Reservation Supervisor Christina, from the moment I made the reservation to the day of arrival she was always a pleasure to talk to. Even a beautiful upgrade to their "pool view!" The Front Desk Staff upon arrival were very accommodating and helpful.. from check-in to sending Engineering up to the room for A/C to Housekeeping cleaning... More 

Helpful?
Thank sandieex33
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear sandieex33, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your feedback and are delighted to hear you say "I couldn't be more happy with my stay here and will recommend to everyone that I know that stay in the Disney area. Customer service is hard to come... More 

Artesia, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The stay was nice; the room clean and nice. Unfortunately one bad employee ruins it for all... we had several hundred dollars stolen from our room! Ugh, what a way to turn a great vacation into a horrible nightmare. Be careful and do not leave anything unattended that has any value... :(

Helpful?
1 Thank 1James_419
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear 1James_419, Thank you for writing a review of your stay with us. We are equally disappointed with your stay and hope that you give us another chance to show you how great we really are. Please feel free to reach out to me in regards to this situation. Claudine.Binz@ihg.com. Yours in Hospitality, Claudine Binz Director of Rooms More 

Augusta, Georgia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Family stayed here when we went to Sea World. Had a good experience here a year or so ago and since then it has definitely improved. The receptionist and concierge personnel were very friendly and made you feel at home. The room was "ok". I expected a little better quality coming from Holiday Inn. It seemed that they recently renovated... More 

Helpful?
Thank SmartGenius
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear SmartGenius, Thank you for taking the time to write a review in regards to the recent stay with us. We appreciate your positive feedback and are delighted to hear you say "Customer service these days is hard to come by but they definitely showed my family and I that it still exists." We look forward to welcoming you back... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Holiday Inn Orlando near Disney Spring with my family from Sacramento. Upon check in, we were welcomed by a young GENTLEMAN name (Brian), he is a keeper Holiday Inn! The rooms are large, clean and comfortables, loved the microwave and refrigerator! My husband was there in a conference, we took advantage of the discounted Disney... More 

Helpful?
Thank KimVival
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear KimVival, Thank you for taking the time to write a review in regards to the recent stay with us. We appreciate your positive feedback and are delighted to hear you say "I recommend this hotel to families looking for Disney experience without paying for the "name". We look forward to welcoming you back real soon. Thanks again, Christine Burns... More 

Chicago, Illinois, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I had a flight delay in Orlando the airline put us up at the this hotel. I was skeptical when they told us we were staying at the Holiday Inn. I was pleasantly surprised when we arrived. The hotel staff was friendly and the hotel was very clean and comfortable. We ate at the hotel bar/restaurant and Lena gave... More 

Helpful?
Thank Tenaj1967
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear Tenaj1967, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciated your positive feedback and are delighted to hear you say "The hotel staff was friendly and the hotel was very clean and comfortable." We look forward to welcoming you back real soon! Thanks again, Christine Burns Director of... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had room on the 7th and 12th floor both had great views of fireworks and sunsets. We were able to enjoy the pool and hot tub. Hot tube was nice after the Disney Run half marathon. The Eggs Benedict were to just really enjoy, I am picky and they did a great job. Of course my table as most had... More 

Helpful?
3 Thank John D
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear John D, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "This hotel is a perfect place to stay for the Disney Run event or anything taking you to Disney Hotel staff is epic, they really are there... More 

Hopedale, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a clean, nicely decorated hotel with comfortable rooms and a great bar and restaurant, The staff was very pleasant and helpful, We particularly enjoyed the breakfast buffet mainly due to the stellar service of our waiter Fernando Santos. Each morning he greeted us with a warm friendly smile and provided top notch service. My elderly mother loved him... More 

Helpful?
3 Thank Kimberly C
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review

Dear Kimberly C, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "This is a clean, nicely decorated hotel with comfortable rooms and a great bar and restaurant, The staff was very pleasant and helpful" We look forward to... More 

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