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Buena Vista Palace Hotel & Spa

4.0 of 5
1900 E Buena Vista Drive, Orlando, FL 32830
Hotel amenities
Buena Vista Palace Hotel & Spa
Ranked #162 of 328 hotels in Orlando
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2,236 reviews from our community

Traveler rating
    911
    652
    338
    179
    156
See reviews for
Families
774
 
Couples
510
 
Solo
83
 
Business
399
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tallahassee, Florida
1 review
3 of 5 stars Reviewed May 23, 2013 NEW

I found this hotel to be scientifically designed to separate you from your money. Even though we received a substantially discounted rate and the "resort fee" was waived, the extras were outrageous. Breakfast buffet was ridiculously overpriced. The "market" will serve you a 16 oz "Starbucks" brewed coffee for $4, which at my local Starbucks just tops $2 w/ tax,... More

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New York City, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed May 17, 2013 NEW

This is not a spa or a palace.. just a run down hotel that is trying to make a few bucks extra when you book with them as they tag on extra fees for food, shuttle, parking, valet. We came down for our anniversary and only stayed one night. We planned to stay a whole week but the rooms were... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2013

Having read poor reviews we were concerned about the quality of this hotel, however we were very happy with our stay here. As a Disney resort hotel it offers a good standard in a central location across the road from Downtown Disney. If you want the full Disney experience I guess you have to pay the price to stay in... More

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See 2 more reviews by lynandderek for Orlando
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 16, 2013 via mobile

I'm really surprised by the reviews for this hotel. We states here for a week as the first part of our honeymoon and it was great! No it's not luxury and needs touching up in a few areas, but the room was lovely, clean and well equipped and the hotel itself was neat answer tidy with friendly staff. Breakfast was... More

Was this review helpful? Yes 1
Coral springs
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2013

great experience their character breakfast was so much easier to get into than the options on other disney property, the food was great and the price was right. Rooms were clean and well appointed staff was friendly and capable. We stayed in the Island building last time and it was too much walking to get to our rooms . Stayed... More

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See 5 more reviews by slk12300 for Orlando
shropshire
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 15, 2013

My wife and I stayed here for one night prior to our return to the UK. It is the only four star hotel that we haven't been able to get a cappucinno at (because the machine was broken) and the whole hotel had a very tired look, particularly the pool areas. The room was fine, the majority of the staff... More

Was this review helpful? Yes 1
Hoffman Estates IL
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed May 14, 2013

I have stayed in the Disney area two dozen times and this shakedown of a scam was not a pleasant experience. The hotels invites drunken AA groups to the function rooms and then these creepy men are roaming around the kids areas - flirting with our kids. We found the reception staff and the spa workers to be very dishonest... More

Was this review helpful? Yes 3
See 2 more reviews by Wolfgang V for Orlando
North Palm Beach, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 12, 2013

After reading the other reviews, I was a little nervous about my upcoming stay here. Needless to say, I was pleasantly surprised! The hotel was beautiful and clean. Check in was easy. I asked to upgrade to a king bed and was able to at no extra charge! Our room was large and had a fridge and safe. It was... More

Was this review helpful? Yes 1
See 3 more reviews by hperella for Orlando
los angeles
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 11, 2013

After staying at the Buena Vista Palace Hotel & Spa for many years, we will no longer patronize this hotel. We reached out to Management last year to discuss our concerns with the decline in attention to care of the hotel staff & lack of professionalism & were requested to come back & give them another try which we did.... More

Was this review helpful? Yes 4
Spring Hill, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 10, 2013

Well I won't lie, I was very nervous about this hotel after reading so any bad reviews. I am happy to say we had a good stay. We arrived at the hotel early, around 11:45 am. They checked me in, but the room wasn't ready. They told me it will be ready between now and 4pm. No biggie, we were... More

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See 16 more reviews by LuitaChris for Orlando
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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(324)
  • Pool area(77)
  • Resort fee(52)
  • Very nice(50)
  • Great location(44)
  • Sports bar(31)
  • Breakfast buffet(30)
  • Theme park(27)
  • Friendly and helpful(26)
  • Magic Kingdom(24)

Additional Information about Buena Vista Palace Hotel & Spa

Address: 1900 E Buena Vista Drive, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotels in Orlando
#36 Luxury Hotels in Orlando
#151 Family Hotels in Orlando
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel

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Buena Vista Palace Hotel & Spa
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