We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 326 Orlando hotels

Buena Vista Palace Hotel & Spa

4.0 of 5 Resort   |   1900 E Buena Vista Drive, Orlando, FL 32830
Hotel website
Hotel deals
Hotel amenities
Special Rate
Breakfast For 2 Daily!
Save Saved
You added Buena Vista Palace Hotel & Spa to your Saves list
Buena Vista Palace Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
66%
Ranked #211 of 326 Hotels in Orlando
A recent review
4 of 5 stars reviewed yesterday
CarolBoughter New Castle, Pennsylvania
Write a Review

2,903 reviews from our community

Traveler rating
    1,040
    865
    501
    275
    222
See reviews for
1069
652
94
517
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (542)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New Castle, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second stay at the Buena Vista Palace. The lobby is beautiful and the front desk agent was wonderful and accommodating. We stayed in Room 1827, which had a beautiful view of the pools, tennis court and Downtown Disney. It was close the elevators and vending/ice. The room was spacious, bright and clean. We had a very small... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Purchased this hotel for 2 nights through Priceline "Bid for Travel". Designated 4 stars and ended up with this hotel. By far the worse Bid I've ever received. Hotel looks nice driving up to it, but that is about it. Walking in, it smells like a moldy basement that's been recently cleaned with bleach. Lobby is nice, but that is... More

Was this review helpful? Yes
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear AdamHassan1983, We are very dissappointed your experience was so negative. Please accept our sincerest apologies for not meeting your expectations. This is not typical of the service we provide and and are truly sorry your stay was less than satisfactory. Kind Regards, Kristin More

Poughkeepsie, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We started coming to BVP in 2010. This past week was our 10th stay at this hotel. For starters, they changed valet companies. This new valet company can not match what the old valet company was. When you pay $21 per day for valet service, you expect to be treated at least a little special. I called down to the... More

Was this review helpful? Yes 4
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear DGM0613, Thank you so much for writing about your recent stay. We are so sorry you feel this way and want to personally apologize to you and your husband. As with many other companies over the last several years, we have had to make some tough business decisions. We do our best to make decision that are not going... More

Jacksonville, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The check in experience was great. Truly free parking. Nice friendly staff. The Disney view room on the 22nd floor was awesome. It had a private balcony overlooking Downtown Disney and the Pool area. The rooms were clean and spacious. If you don't want to spend extra money to eat at downtown disney, it's a short drive to 535 for... More

Was this review helpful? Yes 3
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear KM W, Thank you for being our guest. We are delighted you enjoyed your accommodations. We look forward to seeing you again. Kind Regards, Kristin More

West Palm Beach, Florida
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Have stayed here twice before,the location across from downtown Disney is great,and the lake very beautiful. It used to be very clean,and enjoy the views from the top floors with the nice balcony. Will not return again sad to say,The world Marriott down the street will do better. Do not know if they change owners but the truth is nobody... More

Was this review helpful? Yes 3
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Beckys111, We are disappointed your stay was not enjoyable. We strive to make sure all our guests are happy and we are so sorry this was not your experience. Please accept our sincerest apologies. Kind Regards, Kristin More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Right across the street from Downtown Disney! Great hotel its actually owned by Hilton. Rooms are clean and property well maintained. Nice pool area the only thing I dislike is the ac unit in the rooms are motion sensitive so they shut off when the room is unoccupied (Or when your asleep!!!) Other than that we keep coming back we... More

Was this review helpful? Yes
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Robele4, We are delighted our hotel is your favorite place to stay! We are pleased you enjoyed your time and hope you come back to see us again real soon. Kind Regards, Kristin More

Tampa, Fl
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in September, I had a hard time deciding after seeing a few negative reviews, but decided to book anyway. Overall, I am very happy that we chose this hotel, check in was a breeze and the hotel fee ($21 a day) covers wifi and parking. A lot of hotels charge both, not this one. The... More

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Jennifer T, Thank you for taking the time to write a review. We truly appreciate all you shared and can't agree with you more. We are glad your accommodations were great and you felt we provided a good value .Thank you for your kind words about our staff. We will be sure to share this review with them at... More

England, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband has been staying at this hotel since he was a child, we now visit around 3 times a year with our son ! The hotel is lovely and clean, fantastic location and a very convenient fridge in room for baby items and snacks. The cafe is also brilliant and reasonably priced. Ricardo was a great help in the... More

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear samantha o, We think it’s very cool your husband has been coming here since he was a young boy and you both now bring your son. We are so honored you have chosen us over the years and are part of such wonderful memories made. Thank you for being our guest. We will be sure to let Ricardo know... More

Jacksonville, Florida
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed here 3 years ago and was very impressed. The quality has gone down considerably since then. My room had the following problems: - very musty/humid - tile floor in bathroom dirty - behind bed very dusty and dirty - ceiling fan dirty - AC vent dirty - back not on tv! - refrigerator leaky - Sliding door to... More

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Lyates2011, We are so sorry your stay was so disappointing. Our goal is to satisfy each of our guests and we are truly sorry this was not the case. Please accept our apologies for the cleanliness of your room. We will be sharing these comments with the appropriate department heads to ensure they are reviewed and addressed accordingly. Once... More

North Fort Myers, Florida
1 review
4 of 5 stars Reviewed 1 week ago

We spent two nights here and were amazed at the friendliness and hospitality of the staff. We had a 14th floor "water" view room with a an incredible view - not necessarily water, but Downtown Disney and the surrounding area. The room was large and very clean, the bed comfortable and a great shower. Price was good, too. We will... More

Was this review helpful? Yes
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear JoanneU14, We are delighted you enjoyed your vist. Thank you for being our guest and for the great feedback of our facility and staff. We are pleased we were able to take such great care of you. Please come back to see us again real soon. Kind Regards, Kristin More

Owners: What's your side of the story?
If you own or manage Buena Vista Palace Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Buena Vista Palace Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Downtown disney(241)
  • Pool area(49)
  • Resort fee(42)
  • Very nice(34)
  • Great location(31)
  • Very comfortable(22)
  • Breakfast buffet(19)
  • Sports bar(19)
  • Magic Kingdom(18)
  • Theme park(15)

Additional Information about Buena Vista Palace Hotel & Spa

Address: 1900 E Buena Vista Drive, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buena Vista Palace Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Booking.com, Tingo, Odigeo, Travelocity, Otel, Priceline, getaroom.com, Agoda, Hotels.com and TripOnline SA so you can book your Buena Vista Palace Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace

991 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (665)
Viewed
Hotel & grounds (179)
Viewed
Room/suite (130)
Viewed
View from room (75)
Viewed
Pool/beach area (31)
Viewed
Dining (19)
Viewed
Bathroom (40)
Viewed
Business center/function rooms (1)
Viewed
Other (190)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (246)
Viewed
Amenities (55)
Viewed
Pool (25)
Viewed
Restaurants and Bars (41)
Viewed
The Hotel (77)
Viewed
Tower Double Room (25)
Viewed
Tower King Room (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Room/suite (10)
Viewed
View from room (2)
Viewed
Dining (8)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (3)
Viewed
Other (45)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Orlando with
any amenities