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All 342 Orlando hotels »

Buena Vista Palace Hotel & Spa

4.0 of 5
1900 E Buena Vista Drive, Orlando, FL 32830
Hotel amenities
Ranked #100 of 342 hotels in Orlando
4.0 of 5 stars 1585 Reviews
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1,585 reviews from our community

What travelers say about this hotel
  • Downtown disney(153)
  • Pool area(40)
  • Very nice(35)
  • Room service(25)
  • Resort fee(23)
  • Sports bar(21)
  • Friendly and helpful(20)
  • Outback restaurant(20)
  • Theme park(17)
  • First nights(17)
Traveler rating
    713
    445
    189
    125
    113
Only show reviews for Family (466) | Couples (362) | Business (267)
Date Rating
ilvl
Chicago, Illinois
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 9, 2012 NEW

we stayed with 2 adults 2 kids in an island suite. views from these rooms are nonexistant, no grand view of Disney as shown in photos. room was comfortable if not a bit sparse and utiliatrian feeling. Staff were excellent and friendly, room service was quick and very good. Housekeeping was fair at best and pool was unkept during our... More

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JasonandNatasha0107
1 review
1 helpful vote
5 of 5 stars Reviewed February 7, 2012 NEW
2
people found this review helpful

Astounding Visit, will highly reccommend to all our friends and family. Staff went above and beyond expectations! More

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Susanne J
Southampton
2 reviews
2 helpful votes
3 of 5 stars Reviewed February 6, 2012 NEW
2
people found this review helpful

If you enjoy lots of christmassy music everywhere you go at around the beginning of advent and have young children Disney is the place to go. Its a lot chillier at night so pack lots of jumpers, scarves and coats and make the effort to tell the staff about the heating system which is left on Air-Con, "freezing", after the... More

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Stephanie S
Dallas, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

I was in Orlando for business, so I was a little nervous staying so close to the Disney and Sea World. This hotel was great for the price and was quiet during my stay! When I needed to go shopping for the kids before I left, I was able to head over to Downtown Disney to pick up some items.... More

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Corrine R
Jacksonville, Florida
1 review
1 helpful vote
5 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

I just spent one night in this hotel recently but have stayed here in the past numerous times. I like the spa like colors (blues, white, silver and espresso wood tones) of the rooms and the amenities. I feel like I'm on "holiday" when I come here even if it's for 1 night. It is a large luxury hotel within... More

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Kelseyledare
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed February 4, 2012 NEW
1
person found this review helpful

Spent 3 days/2 nights here for a business conference. The location was wonderful - I was able to walk over to Downtown Disney during the evenings for restaurants, movies, shopping, etc. The room was spacious, clean with a fresh modern appeal. It even had a small balcony where you could enjoy coffee in the morning or read a book. The... More

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Jeremy Hecht, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review
February 5, 2012

Dear Kelseyledare Thank you for your review and I am delighted that you had a wonderful stay for your conference. I am glad that you were able to make the most of our many wonderful facilities and amenities that we offer and also all the fun shopping that shopping that Downtown Disney offers just a short walk across the street.... More

helensut1
west midlands
Senior Reviewer
6 reviews
6 helpful votes
2 of 5 stars Reviewed February 3, 2012 NEW
1
person found this review helpful

We stayed here for 10 nights over Chrismtas, we had spent the first two weeks of our holiday in a 3 star plus hotel which we much preferred. Virgin advertised the hotel as 5 star, however we would rate it more like 3 plus/4 at best. The first room we had smelt awful, like a lot of people have mentioned,... More

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Jeremy Hecht, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review
February 5, 2012

Thank you for taking the time to write the review, we value all feedback from our guests, as this is the only way to ensure we continually improve our product and service. I would like to assure you that we do read all reviews and share any comments posted with the associates in the relevant department. I was very concerned... More

Hownie
1 review
2 helpful votes
2 of 5 stars Reviewed February 2, 2012
2
people found this review helpful

If your only reason for wanting to stay at this hotel is to be walking distance to Downtown Disney, then do so; but, do not eat at any of it's restaurants, especially The Outback. Got seated at 7:30pm as requested and then did not get served our dinner until 9:15; and that was only after repeatedly complaining to the manager.... More

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Jeremy Hecht, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review
February 5, 2012

Thank you for your constructive review and I very much value the chance to learn and respond to these opportunities to improve our resort. I was of course disappointed to learn that we failed to meet your expectations and that your stay with us was a less than enjoyable one. Your feedback will certainly be beneficial to discuss with my... More

saskff
Saskatoon, Canada
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

We stayed at the hotel for a large conference (1000+). The rooms were nice and clean, the grounds were fanastic, the staff were always helpful, the gym was adequate and the pool was a nice retreat. Being that close to Downtown Disney (across the street), I only ate at the cafe for breakfast, which was good ($14 for an omlette).... More

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Jeremy Hecht, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review
February 2, 2012

Dear saskff Thank you for your review, we are delighted that you chose the Buena Vista palace for your conference. We are all thrilled that you enjoyed your stay and had such great experiences. Thank you again for taking the time to write about your experience and we look forward to welcoming you again soon. Cheers! Jeremy Hecht More

Justaguy061
Glenolden, Pennsylvania
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

I recently stayed here for a conference. Although on the Disney property, it is not the typical Disney hotel, it is more of the standard conference hotel in a major city. The property is really nice, the staff is great, but the layout is petty confusing. If the term, you need to leave a trail of bread crumbs to find... More

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Jeremy Hecht, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review
January 30, 2012

Thank you for taking the time to share your experience. First and foremost, thank you for the kind words regarding our decor, service and sports bar. Secondly, I would like to thank you for the feedback regarding the pricing. I can assure you that I will be addressing this with my team to ensure this is looked into promptly. Should... More

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Buena Vista Palace Hotel & Spa Also Known As

  • Buena Vista Palace
  • Buena Vista Palace Orlando
  • Lake Buena Vista Palace
  • Buena Vista Palace Hotel
Address: 1900 E Buena Vista Drive, Orlando, FL 32830

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Buena Vista Palace Hotel & Spa
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