This is not a spa or a palace.. just a run down hotel that is trying to make a few bucks extra when you book with them as they tag on extra fees for food, shuttle, parking, valet. We came down for our anniversary and only stayed one night. We planned to stay a whole week but the rooms were... More

Having read poor reviews we were concerned about the quality of this hotel, however we were very happy with our stay here. As a Disney resort hotel it offers a good standard in a central location across the road from Downtown Disney. If you want the full Disney experience I guess you have to pay the price to stay in... More

I'm really surprised by the reviews for this hotel. We states here for a week as the first part of our honeymoon and it was great! No it's not luxury and needs touching up in a few areas, but the room was lovely, clean and well equipped and the hotel itself was neat answer tidy with friendly staff. Breakfast was... More

great experience their character breakfast was so much easier to get into than the options on other disney property, the food was great and the price was right. Rooms were clean and well appointed staff was friendly and capable. We stayed in the Island building last time and it was too much walking to get to our rooms . Stayed... More

My wife and I stayed here for one night prior to our return to the UK. It is the only four star hotel that we haven't been able to get a cappucinno at (because the machine was broken) and the whole hotel had a very tired look, particularly the pool areas. The room was fine, the majority of the staff... More

I have stayed in the Disney area two dozen times and this shakedown of a scam was not a pleasant experience. The hotels invites drunken AA groups to the function rooms and then these creepy men are roaming around the kids areas - flirting with our kids. We found the reception staff and the spa workers to be very dishonest... More

After reading the other reviews, I was a little nervous about my upcoming stay here. Needless to say, I was pleasantly surprised! The hotel was beautiful and clean. Check in was easy. I asked to upgrade to a king bed and was able to at no extra charge! Our room was large and had a fridge and safe. It was... More

After staying at the Buena Vista Palace Hotel & Spa for many years, we will no longer patronize this hotel. We reached out to Management last year to discuss our concerns with the decline in attention to care of the hotel staff & lack of professionalism & were requested to come back & give them another try which we did.... More

Well I won't lie, I was very nervous about this hotel after reading so any bad reviews. I am happy to say we had a good stay. We arrived at the hotel early, around 11:45 am. They checked me in, but the room wasn't ready. They told me it will be ready between now and 4pm. No biggie, we were... More