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Buena Vista Palace Hotel & Spa

4.0 of 5 1900 E Buena Vista Drive, Orlando, FL 32830
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Buena Vista Palace Hotel & Spa
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Buena Vista Palace Hotel & Spa
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3,065 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (593)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful experience. Amazing first impression by the check in desk. Very helpful! Very nice room with slight view of Epcot fireworks. A fridge came in our room package to allow you to store your food at no charge. Wifi drops in and out frequently and became annoying. The bathroom had the best wifi! The bathroom floors were muddy upon check... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing resort staff! Kenji was our frontdesk attendant. He was happy to see us, resourceful, and gave us a great recommendation for lunch. Room was larger than expected, beautiful view of the nightly Epcot fireworks at Disney. It was a great plus to be not on Disney property as a young couple but able to cross the street (a five... More 

Was this review helpful? Yes 2
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear KaylaEllea, Thank you so much for writing a wonderful review about your stay. We are thrilled Kenji and the rest of our staff provided you with such a memorable experience. Thank you so much for being our guest and recommending us to your friends and family. We hope to see you again soon. Happy Holidays, Kristin More 

Fort Pierce, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We recently had the pleasure of again staying at this property. We traveled with friends and shared a beautiful 2 bedroom suite! We had all the comforts of home and the staff could not have been more accommodating! Peggy Palfry, in particular, was so helpful in helping us settle into our rooms and making sure that we had everything we... More 

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear captain2400, Thank you for taking the time to write a review about your recent stay. We are delighted your stay was so enjoyable and your experience with was pleasurable. Thank you for acknowledging Peggy. She is a manager who is very talented and strives every day to make all of our guests very comfortable. We are very fortunate to... More 

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Buena Vista Palace is located a short walk from the Downtown Disney Marketplace area on Lake Buena Vista within Walt Disney World. We chose this property as part of a vacation package we purchased from Southwest Airlines. We have been to Walt Disney World in the past, staying in The Polynesian Resort, and the Caribbean Beach Resort. I explored... More 

Was this review helpful? Yes 2
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear John C, Thank you for taking the time to write about your recent stay. We truly appreciate the feedback. It was detailed and very accurate in our opinion. We thank you for sharing and are so happy your stay was so enjoyable! Thank you for being our guest. Happy Holidays, Kristin More 

Hartford, Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This February will be our third time staying at this resort. We looked at others, then always choose this one for the location. No cabs, cars or buses needed that's what a vacation is all about to relax walk around and enjoy the area.

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Dena7777, We are so excited you will be coming back in February! We know there are many hotel options to pick from so we thank you very much for choosing us to stay with! We look forward to your visit. Happy Holidays! Kristin More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We came for my daughters 16th birthday. It was a wonderful experience. The staff is very accommodating and outstanding. Alberto Highwood is the best on their staff!!! We will definitely be staying here again on our next trip to Disney!

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Lisally12, First and foremost, we want to wish your daughter a happy belated 16th birthday! We are glad you decided to spend such a special day with us. Thank you for your kind words about Alberto. He really is dedicated and such a valuable part of our managment team. We are pleased you met him and we will be... More 

Bristol
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent two weeks here whilst visiting a lot of the attractions that Florida has to offer. We have stayed in two other hotels in the same location and this is as good if not better than those. The closeness to downtown disney is a real advantage. The only reason that I have not given it 5 stars is because... More 

Was this review helpful? Yes 1
Kristin W, Public Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Standby_Gladiator, Thank you so much for taking the time to write a review. We are delighted your stay was enjoyable. We truly appreciate the feedback and will use it to help us improve the service we provide to our guests. We hope to see you again if your travel plans bring you back to the Orlando area. Warm Regards,... More 

Lebanon, New Jersey
Top Contributor
67 reviews 67 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having to be there for a week with our Nationals Cheerleading group we had a great time Festive for Christmas. Loved the view from the tenth floor could see the Rainforest shoot up volcano. Loved our housekeeping woman gave us whatever was requested. Beds were comfortable and showers were even great. If you want a great stay this was nice.... More 

Was this review helpful? Yes 2
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Yvonne S, Thank you so much for the awesome review! We are very happy your stay was fun and memorable. Thank you for being our guest. Happy Holidays, Kristin More 

Alpharetta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here after finding a great package deal with Costco travel. We are a family of four (3 year old and 6 year old kids) and we came to have some Disney holiday fun for 5 days. This hotel is located just across from Downtown Disney with great views depending on which room you are in. We had a... More 

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Rita M, We are delighted your stay was so enjoyable and memorable. We truly appreciate the feedback and we want to thank you for being our guest. Happy Holidays, Kristin More 

Fairfax Station, Virginia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed 3 nights on a business trip but had some free time to enjoy Orlando. The hotel was clean, the staff was friendly and the room was very comfortable. The proximity to Downtown Disney is a plus - just across the street are plenty of shops, restaurants and things to do. Food all over Orlando is very expensive so... More 

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear cmsue, Thank you for taking the time to write a review. We are delighted you enjoyed your time with us. Thank you for your feedback regarding the restaurant. We will share these comments with the appropriate department heads to ensure they are reviewed and addressed accordingly. We hope you have a chance to come back and visit us again.... More 

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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(203)
  • Pool area(40)
  • Resort fee(38)
  • Very nice(32)
  • Great location(28)
  • Very comfortable(20)
  • Breakfast buffet(17)
  • Magic Kingdom(16)
  • Outback restaurant(13)
  • Friendly and helpful(13)

Additional Information about Buena Vista Palace Hotel & Spa

Address: 1900 E Buena Vista Drive, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buena Vista Palace Hotel & Spa 4*
Number of rooms: 1014
Reservation Options:
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Hotel Style:
#34 Spa Hotel in Orlando
#40 Luxury Hotel in Orlando
#50 Top resorts Hotel in Orlando

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