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Buena Vista Palace Hotel & Spa

1900 E Buena Vista Drive, Orlando, FL 32830
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Buena Vista Palace Hotel & Spa
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Buena Vista Palace Hotel & Spa
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3,224 reviews from our community

Traveler rating
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    573
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location, very clean with above average facilities. Attentive staff, clean common areas and rooms. Plenty of free parking which is rare at resorts in Disney. My fifth or sixth stay, twice this year. Will be back for sure.

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

A pleasant surprise at the Buena Vista Palace Hotel and Spa: The rooms have those older style shower heads from the late 90's that don't restrict water flow. Great shower! A huge bummer: All the other room furnishings seem as old as the shower heads. I really wish there was a "Disappointed" rating I could give this hotel. "Poor" is... More 

Was this review helpful? Yes 1
Michigan
Top Contributor
60 reviews 60 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a business trip which I attended a conference at the convention center. It is a bit of a drive, but still convenient. The hotel is modern and clean. The rooms are updated with decent beds and great water pressure in the showers. It is a short walk to Downtown Disney which is nice and the the... More 

Was this review helpful? Yes 2
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear thebarnmichigan, Thank you so much for taking the time to write about your recent stay. Please accept our apologies regarding what you found when you checked into your rooml. This is not typical of the service and we are so sorry this was your experience. We are happy the rest of your stay was enjoyable. Thank you for being... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my first time at this hotel, had a very good experience and would stay here again. My wife spent time in the pool and spa and just loved it. The sports bar provide an ample number of televisions to watch March Madness and the food served was pretty good!

Was this review helpful? Yes 1
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Michael G, We are delighted your stay was so enjoyable. We have a great location and our rooms have some of the best views of the area. We are so happy your experience was pleasurable and hope to see you again real soon! Thank you for being our guest. Kind Regards, Kristin More 

LaGrange, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All staff I encountered was ready and willing to make my/our stay as enjoyable and as hassle free as possible. They accomplished this vital task! I have all good things to say! Excellent job. I would bring my family to this location.

Was this review helpful? Yes 3
Spring Hill, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was amazing. The view from the 22nd floor was great. It seemed like we could see all of Orlando from our room. There were 3 good size pools, a 2 really good restaurants and a sports bar all inside the hotel. Everyone was so nice. There was plenty to do just staying at the hotel.

Was this review helpful? Yes 2
OrlandoInterested, Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Tina; Thank you for your 5 star review. We are happy you enjoyed the hotel. We do have amazing views of the surrounding Orlando areas and some views are of the awesome Firework shows. We are happy that you enjoyed the hotel, our restaurants and pools. Come back and see us again soon. Cindy More 

Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was there for a business purposesu , despite that I was all services very poor, since the front desk attention to a restaur and. Room Bad service , I do not recommend it , the only thing I can say that save a quiet bit is that when I requested to change my room they changed faster for another... More 

Was this review helpful? Yes 1
OrlandoInterested, Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Elizableth; We are so sorry that your experience with us was not enjoyable. We many times have great reviews for business travelers as well as leisure travelers. I will be reviewing your comments with our staff. I do hope that you will give us a second chance when visiting the Orlando area in the future. Cindy More 

Tampa, Florida, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I got a deal through priceline last minute for a disney trip with my 6 yr old daughter and mother. Check in was quick and the staff member was friendly. Resort fee was not included in the package and I knew there was one but in my opinion 21.95 is high! Self parking is available (part of resort fee) and... More 

Was this review helpful? Yes 3
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Karen P, Thank you so much for taking the time to write about your stay. We really appreciate the feedback and are pleased your stay was enjoyable. Thank you for being our guest and we hope to see you again soon. Kind Regards, Kristin More 

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed here for 5 nights with our grand-daughter. Everyone had a great time. The room was very nice and breakfast buffet was great every morning. When we had to rush we were allowed to use vouchers to grab breakfast to go from the food shop. The hotel is located right across the street from Downtown Disney... More 

Was this review helpful? Yes 3
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear todsqd, Thank you for your awesome feedback about your recent stay. We are delighted you had a magical time. We hope you come back to see us if your travel plans bring you back to the Orlando area. Kind Regards, Kristin More 

Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cant understand the bad reviews on this Hotel. We had a spacious room overlooking the Downtown Disney area and Epcot fireworks. The bed was comfy and large and the hotel had all the facilities needed. It was in a great location with a 5 minute walk to Downtown Disney. The shuttle service to the parks was excellent and they ran... More 

Was this review helpful? Yes 5
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Mez L, Thank you for the awesome review of your stay. We are pleased you enjoyed your accommodations. Thank you for being our guest. We hope to see you again soon! Kind Regards, Kristin More 

Hotel Review Summarization

What travelers say

  • Downtown disney(155)
  • Pool area(30)
  • Resort fee(28)
  • Great location(19)
  • Very comfortable(16)
  • Very nice(14)
  • Magic Kingdom(11)
  • Breakfast buffet(10)
  • Outback restaurant(10)
  • Theme park(8)
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