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Buena Vista Palace Hotel & Spa

4.0 of 5 1900 E Buena Vista Drive, Orlando, FL 32830
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Buena Vista Palace Hotel & Spa
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Buena Vista Palace Hotel & Spa
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3,023 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riverside, California
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed today NEW

This resort is across the street from Downtown Disney Orlando. Great location. Walking Distance from Downtown Disney. This is also an approved Disney Location without the actual Disney Resort Pricing and all the kids…. I was able to take the Disney buses from Downtown Disney into all the other parks reducing the need to pay for parking into each theme... More

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Albuquerque, NM
Top Contributor
64 reviews 64 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

We ended up here after Shades of Green had bumped us due to overbooking. I actually was pretty pleased with it! The lobby is rather pretty and check in was seamless. The rooms did have a small musty smell to them, but I just chalked it up to the fact that "Hey! I'm in Florida! It's humid here.". The rooms... More

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Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just had a wonderful stay at the Lake Buenavista Palace Hotel for 2 weeks. The room was excellent, cleaned everyday, excellent facilities and the restaurant served excellent food. The staff went out of their way to make our stay so enjoyable. We unfortunately left some items in the safe, which we discovered on our departure. The staff at... More

Was this review helpful? Yes 3
Kristin W, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Colin H, It was our pleasure taking care of you and your family. We are delighted that things worked out and your stay was so enjoyable and memorable. We want to thank you for spending your holiday with us and look forward to seeing you again in the future. We know there are many options to choose from and... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Buena Vista Palace, with my friend, for 10 nights in November. It has a fantastic location - less than a 5 minute walk from Downtown Disney. The room was very large with personal safe, fridge, coffee maker, TV and balcony. The hotel also offers a cafe with a variety of food, drinks and Starbucks coffee. The breakfast... More

Was this review helpful? Yes 4
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in the Buena Vista Palace, as my travel agent was not able to secure a room in the Wyndham and it was closest to Downtown Disney (what a mess they are making of that) When checking in, as my brother is in a wheelchair it was easier to valet park, big mistake, it cost $21 for some minimum... More

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england
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just returned from a 10 day stay at this hotel. In a nutshell this is a fab hotel in an excellent spot literally just across the road from Downtown Disney. All Staff I met were courteous and efficient. I did have reason to call security assistance to my room (nothing bad just issues with safe!) - each time... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

We were pleased with the close proximity to downtown disney, the free parking option and the 24 hour pools, but the room was poorly kept. I was the first person to take a shower in our room, and when I looked at the wall, there was 10 long black hairs wiped on the shower wall. There is no possible way... More

Was this review helpful? Yes 1
Madeleine G, Public Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Zwindsor, We are very sorry that we did not meet your expectations and that you had such a negative experience at our hotel. This is not typical of the service we provide. We truly appreciate your feedback as this is what helps us improve our facility and service. We want to personally apologize for the issues your had with... More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As we live near by in Tampa we are often traveling over to Orlando for a weekend at Universal or WDW. Due to frequest trips ( one or more a month) we look to keep our costs down. This was our first stay at the Buena Vista Hotel. We had a great time. The room was spacious and would accomodate... More

Was this review helpful? Yes 2
Madeleine G, Public Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Bob N, Thank you very much for your review. We are very happy that you had a wonderful stay with us and that your room was comfortable and clean. Thank you very much for staying with us and we are looking forward to your return. Kind Regards, Madeleine Travel Tip: We are conveniently located next to Downtown Disney which... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We are currently on holiday staying in the "PALACE" On arrival in the dark we were dropped off at what seemed to be the tradesmans entrance with no one to greet us from holiday rep to hotel bells not knowing where to go we were left to hump 6 cases up 2 flights of stairs along with an overtired 5... More

Was this review helpful? Yes 2
Madeleine G, Front Office Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Chris P, We are extremely sorry that your stay has been less than satisfactory. We want all of our guests completely happy during their stay and we are sincerely sorry this has not been your experience. We understand that we have failed in providing you with with exceptional customer service and we have shared your feedback with Department Managers... More

Bennington, Vermont, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a great hotel to stay at. The staff was very nice and went out of their way to make sure everything was right. A lot of friendly people and I would definitely go back. It was close to Market place and downtown disney.

Was this review helpful? Yes
Madeleine G, Public Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Kathi M, Thank you so much for taking the time to write a review. We are very happy to know that you had such a wonderful stay and we truly appreciate the positive comments about our friendly staff. Thank you very much for being our guest and we hope to see you soon. Kind Regards, Madeleine More

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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(211)
  • Pool area(40)
  • Resort fee(39)
  • Very nice(34)
  • Great location(28)
  • Very comfortable(20)
  • Breakfast buffet(17)
  • Magic Kingdom(16)
  • Outback restaurant(14)
  • Friendly and helpful(14)

Additional Information about Buena Vista Palace Hotel & Spa

Address: 1900 E Buena Vista Drive, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buena Vista Palace Hotel & Spa 4*
Number of rooms: 1014
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace

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