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All 328 Orlando hotels

Buena Vista Palace Hotel & Spa

4.0 of 5 Resort   |   1900 E Buena Vista Drive, Orlando, FL 32830
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67%
Ranked #208 of 328 hotels in Orlando
A recent review
3 of 5 stars reviewed yesterday
retro23 Miami, Florida
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2,800 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
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English first
Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just came back from my yearly Disney vacation July 27-29. I've been to this hotel as of today three times. This last time I think will be my last. First, I noticed the exterior of the hotel looks dilapidated with multiple moldy leaks. Self parking is on the farthest side of the hotel in which you have to walk through... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent this past weekend and had a great time. Staff was helpful,room was clean and view was beautiful. Enjoyed the pool. The kids had fun with the scout program. Will return and have recommended to family and friends.

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Salisbury, Maryland
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Chose to stay here because we have stayed here, several times, many years ago. The staff was very friendly and helpful. The room was comfortable. Loved the pools. The only drawback was that housekeeping would only leave 1 wash cloth for the two of us. Solved by a call to housekeeping ( was brought a variety stack of towels which... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Was very clean good location, creative activities for the kids,customer service was excellent Especially Albert he was AMAZING!!! With ten like him every place will be great, the pool was beautiful and clean was so close to downtown Disney that you can go walking

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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's upsetting when I read previous negative reviews of this resort. Me and my teenage girls are here on vacation and have had a wonderful time. We arrived 3 hours early and I wasn't expecting to get in a room but the front clerk Mr Jackson was so helpful and friendly that he got us in. I did book this... More

Was this review helpful? Yes 1
Brandon, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We were not very impressed with this hotel. The only good thing was the staff...food was poor, ended up changing rooms because of no internet access on the 24th floor...killed a really big cockroach in the room. Pool never seemed to have towels. I have nothing great to say about this hotel.

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Ft. Lauderdale
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just arrived home after spending a wonderful weekend at the Palace. We have stayed here before and are never disappointed. We have always found the employees here to be very friendly and helpful. I have to mention Patti in particular who was working at reception when we arrived. She was outstanding. Our room was clean, quiet and comfortable. One... More

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Plano, TX
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've read lots of nasty reviews about this hotel and I thought I would offer my two cents. I got one night blindly off Hotwire and had already factored in the resort fee. It was a little over $100 by the time they added taxes and resort fee. Our room was extremely nice, big, and clean. The view from our... More

Was this review helpful? Yes 1
Sebastian, Florida
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I recently stayed here and found the hotel to be a mixed bag. Here are the pros and cons: 1. There is self parking but you cannot bring your luggage up yourself. The bellman were very polite and helpful though. 2. We purchased this hotel through groupon with 4 rooms. We arrived at 12pm and realized check in was at... More

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Miami, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked this hotel through Priceline and it was shown as a 4 star hotel. I believe the room is old and so average that in my star book it would not go over 2 1/2 stars. The lobby is nice, the staff is nice, but my issue was with the rooms and extra fees you will be charged DAILY... More

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kwalsh4211, Guest Relations Manager at Buena Vista Palace Hotel & Spa, responded to this review

Dear Shawen44, We are so sorry the hotel was not what you expected. It is our goal to satisfy each and every one of our guests and we are so sorry this was not your experience. As it relates to the resort fee, all our partners are aware of the resort fee and the information is stated under the terms... More

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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(241)
  • Pool area(49)
  • Resort fee(42)
  • Very nice(34)
  • Great location(31)
  • Very comfortable(22)
  • Breakfast buffet(19)
  • Sports bar(19)
  • Magic Kingdom(18)
  • Theme park(15)

Additional Information about Buena Vista Palace Hotel & Spa

Address: 1900 E Buena Vista Drive, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buena Vista Palace Hotel & Spa 4*
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace

722 photos of this hotel

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Other (48)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#33 Spa Hotel in Orlando #37 Luxury Hotel in Orlando #50 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
The Buena Vista Palace Hotel & Spa offers 1,014 guest rooms and suites. Amenities include 3 pools, lighted tennis court, basketball and sand volleyball courts, 6 restaurants/lounges and a full-service spa. Located inside Walt Disney World, next to Downtown Disney, featuring over 75 specialty shops/restaurants. Guests enjoy access to 4 Disney golf courses and complimentary transportation to all Disney theme parks. ... more   less 
Number of rooms
1014

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