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Buena Vista Palace

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1900 E. Buena Vista Drive, Orlando, FL 32830
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3,818 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is a nice hotel with the best location to Disney Springs (across the street from the bus station entrance at Marketplace). Having said that, it's going through an extensive renovation which makes navigating the property a little awkward. It was raining when we arrived and unfortunately this detail became problematic when we were given the directions to get to... More 

Helpful?
Thank Tiffany M
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We travelled to Disney for a few days as 2 families with toddlers... Although we had a few challenges when we arrived, Kenji at reception absolutely made our trip! We had a fantastic room and truly enjoyed our stay. Perfect location to go for dinner in Disney Springs and get to Magic Kingdom. Thank you again Kenji!!

Helpful?
1 Thank Sara L
Fort Lauderdale, Florida
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

So I've actually written good reviews about this hotel before. I first started going here 7 years ago and back then it was great. During the years they kept getting bought out by new companies and every time it went under new management it would be more and more cheap and the quality would go down each time I visited... More 

Helpful?
6 Thank IceRose21

Travelers are raving about these Orlando hotels

El Segundo, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is the second time my boyfriend and I have stayed here. The first time was great, before it became a "Hilton" hotel, probably when I think it became such a horrible hotel. They use to have deals where it was 99/night for a great bed and breakfast deal, which they do not offer for that price anymore, not worth... More 

Helpful?
6 Thank Erica h
HiltonOLBV, General Manager at Buena Vista Palace, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Plano, Texas
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Spent three nights here for a conference with my company...given the condition of this disgusting hotel, I am sure we must have gotten a really great deal. The rooms stink of mildew...the furniture is old, the carpet disgusting.,..everything is in desperate need of updating...this may be the worst hotel I have stayed at for a long time. I know it... More 

Helpful?
4 Thank smoberly
New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My family loves this hotel. We keep coming back every time we visit Orlando. My daughter has many beautiful memories in this hotel and before leaving for Orlando she makes a special request for us to stay at least for a few days there. For me, the location of this hotel is what makes it attractive. Just cross the street... More 

Helpful?
1 Thank Cuellojossette
HiltonOLBV, General Manager at Buena Vista Palace, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Raleigh, North Carolina
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am an HHonors Diamond Member with more than 120 nights in Hilton family properties over the past two years. I stayed at the Hilton Buena Vista Palace while on a family trip in January 2016. First, the good: the location of this property is fantastic if you're planning to visit any of the Disney Parks and/or Disney Springs. The... More 

Helpful?
5 Thank Mark W
HiltonOLBV, General Manager at Buena Vista Palace, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Cary, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

If you are allergic or sensitive to mold, stay away from this place. I was there for 6 days for a business convention and came home with mold-induced asthma with a secondary infection. The only good thing I can say is, the staff are super nice.

Helpful?
4 Thank Carla W
HiltonOLBV, General Manager at Buena Vista Palace, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Boca Raton, Florida
Level Contributor
233 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was located in low rise portion on a seven floor facing Disney. The room was normal sized hotel room. It was clean and everything worked in the room. AC was very quite as well as neighbors in nearby room. The corridors on this floor are seen heavy traffic because its a Disney hotel. Minus - the hotel is... More 

Helpful?
2 Thank VSPE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The hotel is under construction, the room they gave us smelled like sewer, the bathroom seat was up with piss in it (See picture) , there was also hair on the toilet (See picture) , there was something that looked like poop oozing from the lower side of bed (See picture) , the staff appeared to know about it and... More 

Helpful?
7 Thank Jordan M
HiltonOLBV, General Manager at Buena Vista Palace, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

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