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Sonesta ES Suites Orlando

#35 of 332 Hotels in Orlando
Certificate of Excellence
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8480 International Drive, Orlando, FL 32819
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1 room 1 guest
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Sonesta ES Suites Orlando
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1,247 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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    (309)
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Level Contributor
3 reviews
4 of 5 stars Reviewed today NEW

My wife is here for a conventional and this hotel is very close to it. Location is great , many activities right by it. Currently still here at the hotel Sept 1, 2015. I must say when I first walked in to my room it was great , I countn't believe how big it was, 2 beds and 2 bath... More 

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Milwaukee, WI
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a very nice stay for a long weekend this summer. We did not use the full kitchen except for the fridge, but it was appreciated. A couch in the living room area pulled out into a bed, which my 12 year old said was comfortable. The only downside was that the bathroom was through the bedroom so privacy may... More 

Was this review helpful? Yes 1
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are pleased that you and your family enjoyed your visit, and that you received the Sonesta Care you deserve as our guest. We appreciate you, and thank you once again for choosing to stay with us. More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the staff at this hotel are really helpful and friendly. Thanks to Kadeem on the front desk he managed to sort out our lift to our planned day out and i feel he went over and above board so a big thank you to him! the accommodation is great and all the amenities you need are in the room and... More 

Was this review helpful? Yes 3
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are very pleased you and your family enjoyed your visit, and that Kadeem provided you with the Sonesta Care you deserve as our guest. We appreciate your recommendation, and look forward to your next visit. Thank you once again. More 

Manchester
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to this area many times and have always selected a suite to allow plenty of space for the 4 of us with separate bedrooms etc. we chose this particular place based on location as other places we have stayed have required us to drive every night when we go out for dinner and we like to have... More 

Was this review helpful? Yes 2
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for taking the time to share your Experience at Sonesta. We are very pleased the location met your needs, and that you were able to enjoy the surrounding restaurants and attractions. We would like to apologize for the Housekeeping related issues you encountered and for the other items which did not meet your expectations. We will... More 

derby
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped at the Sonesta suites in early August 2015 with my wife and two teenage boys. If you are looking for a relativly small hotel in the heart of international drive that is not going to cost to much I can recomend this hotel. Aside from quite a lot of banging due to one of the four lifts requiring a... More 

Was this review helpful? Yes 1
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are very pleased that you and your family enjoyed your visit, and that the location met your needs. We apologize for the noise from the elevator work, but look forward to how nice the new elevators will look. We appreciate the opprtunity to have you as our guest, and... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Pros - Good customer service - Complimentary breakfast - Great living room space Cons - Dirty, dirty, dirty. Cleanliness is not priority at this place. Ants in room, dusty floors, blood stain on bed linen, front of room dirty.

Was this review helpful? Yes
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are pleased the staff provided you with the Sonesta Care you deserve as our guest, and that the breakfast and living space met your needs. We would like to apologize for any Housekeeping issues, as your comments have been shared with our Housekeeping team so we may continue to... More 

Leicester, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at the Sonesta for a total of 10 days in July. There were four of us and we were really impressed by the size of the apartment. Lots of space in the bedrooms & sitting area & kitchen. We had two bathrooms (which was really useful) and 3 TVs! The kitchen had a dishwasher. Everything was very clean... More 

Was this review helpful? Yes
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, We appreciate that you have shared your Experience at Sonesta. We are pleased that you and your family enjoyed your visit, and that the location fit your needs. We apologize for the elevator work during your visit, but are pleased it didnt bother your stay. We appreciate your willingness to return, and look forward to seeing you during... More 

County Tyrone, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This accommodation was excellent as a base for exploring all of orlando's attractions. The location was ideal-near to shops and restaurants, beside an i ride trolley stop, and not far from Universal Studios. Transport was provided to disney and universal which was good. Staff were extremely friendly and helpful with great impartial advice on trips and attractions. The accommodation was... More 

Was this review helpful? Yes 1
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. The staff strive daily to provide our guests with the Sonesta Care they deserve, and we are pleased you and your family enjoyed your visit. We apologize if the elevator glass needed attention, but are pleased it did not bother your stay. We appreciate your willingness to return, and with... More 

Reading, UK
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights in a trio (2 bedroom) suite with our 2 children aged 9 and 12. The beds were so comfortable and we slept really well. The room was well equipped with 2 bathrooms, kitchen (no kettle!) and a living area. We had 3 TVs and a dishwasher too. The staff were friendly and helpful and the... More 

Was this review helpful? Yes
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are very pleased that you and your family enjoyed your visit, and that you felt value for the price paid. We apologize for the lack of a kettle in your suite, but we are more than happy to provide one upon request. Thank you for allowing us to provide... More 

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We wanted a small, quiet hotel and the Sonesta was a great choice, ideally placed on International Drive. The front desk staff were always very friendly and helpful and made us feel like people rather than just a number. The pool was a good size with plenty of loungers and fresh towels at the pool side. Our apartment on the... More 

Was this review helpful? Yes
RKlewin-OpsMgr, Manager at Sonesta ES Suites Orlando, responded to this review

Dear Guest, Thank you for sharing your Experience at Sonesta. We are very pleased you and your family enjoyed your visit, and that Vanessa provided you with the Sonesta Care you deserve as our guest. There are so many new attractions and restaurants opeing in our area, we know your next visit will be Extra Special. Thank you once agian... More 

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