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All 329 Orlando hotels

Radisson Hotel Orlando-UCF

3.5 of 5 Hotel   |   1724 N. Alafaya Trail, Orlando, FL 32826
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Radisson Hotel Orlando-UCF
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Ranked #239 of 329 hotels in Orlando
A recent review
3 of 5 stars reviewed 2 weeks ago
mrsfreeze06 Rapid City, South Dakota
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85 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rapid City, South Dakota
Top Contributor
57 reviews 57 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel as it's the best option in the UCF area. (besides the brand new holiday inn I found on this trip) The other hotels in this area are sketchy. The foyer of this hotel is upscale, large and very pretty. It appears they are also doing upgrades on other areas of the hotel. The room at first glance... More

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

Thank you for your feedback regarding the conditions of the hotel. We apologize for the issues regarding the cleanliness of your bathroom. As you noted, several portions of our property are being upgraded including our guest rooms, public areas, and restaurant. Your feedback is even more valuable to us during this process. We take pride in our property and hope... More

Winchester VA
Top Contributor
123 reviews 123 reviews
60 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was here with a colleague for a business trip. We each stayed on the concierge floor, which probably means that the rooms are better maintained than the lower floors. The room was very clean, as was the bathroom. Good towels, very wrinkled sheets (I'm hoping they were clean), and sleep number bed -- I'm not crazy about those beds,... More

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

Thank you for your feedback regarding our property. We apologize for the inconveniences you encountered during your stay. As you may have noted, several portions of our property are currently being upgraded in order to provide our guests with a higher level of satisfaction. We value your feedback and will use it to better our renovation process in hopes that... More

Miami, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Originally booked a hotel at another location and was scared off by reviews afterwards. I was headed up to a UCF orientation trip, called Radisson the same day i was headed up and they booked a room for me. When i arrived i showed them the UCF flyer for a lesser cost and the clerk gave it to me without... More

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

Thank you so much for your positive feedback! We strive to provide our guests with the highest level of service and professionalism and are thrilled you enjoyed your time with us. We look forward to serving you again in the future! More

Lauderdale by the Sea, Florida
Top Contributor
53 reviews 53 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have family in Orlando and visit frequently. We stayed here several times, then found better choices. It isn't a bad place to stay, it just doesn't rise above average. The location is great for us. It needs updating. They don't have free breakfast (thus the poor breakfast rating below). We have had issues with noise on some of our... More

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

Thank you for your honest feedback regarding our hotel. Several portions of our property are currently undergoing renovations; making your feedback even more valuable! We will definitely take your comments into consideration during this process. We hope that next time your travels bring you to our area, our upgraded property will be given the opportunity to exceed your expectations. More

Largo, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a large group and this hotel was on top of it. Check in procedure was seamless and buffet breakfast was plentiful in quality and variety. Staff went above and beyond my expectations. Radisson is phasing out sleep number beds, but that would not have been a deciding factor for us anyway. Convenient location and we will return!

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

Thank you so much for your positive feedback! We strive to provide our guests with the highest level of service and professionalism and we are thrilled that you and your group enjoyed your experience with us. We look forward to seeing you again! More

Macon, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

The Radisson - UCF facility has seen its better day. The staff seems to work hard to make it work, but the flaws are too numerous to overcome the deteriorating conditions. Upon arrival for a six-day stay, I set up my computer to check in but almost fell over backwards in the desk chair in the room. The back stop... More

Was this review helpful? Yes 1
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We understand that providing reliable internet service is very important in our industry. We have since contacted our wireless provider... More

Las Cruces, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014

Our stay preceded our early morning flight out of Orlando. The room was well appointed and clean but there was too much furniture. In addition, the TV is located for viewing from the bed, not the living area. You could not turn the TV so that it was easy to see from the sofa. The desk chair was worn out... More

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Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

I have shared your compliments with David and he was honored that you mentioned him by name. Thank you for allowing me to recognize him for a job well done. The issue with the business center has since been corrected, we apologize that it was not corrected during your stay. I would like to apologize for the noise due to... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 28, 2014

This hotel has some major flaws. The room I stayed in was billed as a "sleep number bed" room but there was no information in the room (as other Radissons have about their sleep number beds) and we could find no controls on the bed. (It was as hard as a rock) The bathroom was old - bad grout, chipped... More

Was this review helpful? Yes 2
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

We would like to offer our sincerest apologies for the issues you mentioned. I have passed along your comments on the bed, gym and bathroom to our maintenance department and they are currently working to correct the issues. I am so happy to hear that you had a positive experience with the restaurant staff. I have passed along your comments... More

Chicago, IL
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 10, 2014

Specifically called hotel before stay to make sure certain requirements would be met, was told yes they would be, only to be told at check in that that person I originally spoke to was new and didn't know what they were talking about. Staff members completely acknowledged that we were told that information, but that employee is new, and laughed... More

Was this review helpful? Yes 2
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

I am saddened to hear that not only were your requirements not met, but by the treatment you received fat the front desk. We deeply apologize for the lack of customer service and not meeting your needs. If you would be so kind as to provide any additional information I would greatly appreciate it I may be reached at amber@radissonuniversity.com... More

London
Contributor
17 reviews 17 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 8, 2014

I have stayed a many Radisson hotels around the World for business so know their standard. I felt out of them all this particular hotel was slightly below their standard. However, I did have a very pleasant stay. Pros The rooms were VERY comfortable (like all Radisson hotels) and very clean. Everything worked. House keeping were always cleaning Maintenance always... More

Was this review helpful? Yes
Amber G, Front Office Manager at Radisson Hotel Orlando-UCF, responded to this review

We are thrilled to hear you enjoyed your time with us. Thank you for allowing me to commend Cedric and Sam on a job well done. They have both asked me to thank you for your kind words. Although, you rated our customer service to be excellent I see that your stay was not perfect. I will personally discuss each... More

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Additional Information about Radisson Hotel Orlando-UCF

Also Known As:
Radisson Orlando
Orlando Radisson
Address: 1724 N. Alafaya Trail, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#239 Spa Hotel in Orlando
#239 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Orlando-UCF 3.5*
Official Description (provided by the hotel):
Conveniently located less than 2 miles from the University of Central Florida (UCF), Central Florida Research Park, Lockheed Martin, Siemens amongst other lead Corporations. We are pleased to provide complimentary transportation to any location within a 5 mile radius of the hotel. ... more   less 
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