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Holiday Inn Orlando East - UCF Area

3.5 of 5
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1724 N Alafaya Trl, Orlando, FL 32826 (Formerly Radisson Hotel Orlando-UCF)
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1 room 1 guest
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Holiday Inn Orlando East - UCF Area
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (46)
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2 reviews
5 of 5 stars Reviewed July 22, 2015

I always stay here cause its always clean and the rooms are very comfortable. The staff are always friendly and helpful. The dinning was good too, but your in a good location where there is fine dining all around. I will be back soon.

Was this review helpful? Yes
AmberGraham, Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty and look forward to each visit. Thank you so much for choosing our hotel, we hope you will visit us soon. Sincerely, Amber G. Assistant General Manager More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

Clean and clear as Crystal , Stuart and Alaina were so friendly and Helpfull , they do nothing but delighting the customers , new components , flat TV , big window , nice mattress and pillows ( soft , firm ) smell great , nice lobby , I gonna stay in this place whenever I come to Orlando

Was this review helpful? Yes 1
AmberGraham, Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Thank you for taking the time to review our property. Our goal is to ensure that every guest is completely satisfied, and each room has all the necessary equipment to make each stay as comfortable as possible. I am so glad to hear that you had such a positive experience with Aliana and Stuart. They are honored that you mentioned... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 13, 2015

This was a great location for a tour of UCF. We arrived late in the evening and were promptly checked in by the pleasant staff member. The room was updated and the beds were very comfortable. The a/c was nice and cold. We were in a hurry the following morning and were hoping to grab a quick breakfast. We were... More 

Was this review helpful? Yes
AmberGraham, Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am sorry to hear that the breakfast options left you a little disappointed. We do offer a breakfast buffet, but it is only during high occupancy times. I will definitely look into trying to provide a quick option... More 

1 review
5 of 5 stars Reviewed June 29, 2015 via mobile

I booked a room for my Manufacturers to come in town from Panama City. The ease of booking the room was painless. The owner took great care of them and made sure they had everything they needed. I am a busy busy person and I wanted to leave a special gift for them in their room but I ran out... More 

Was this review helpful? Yes
AmberGraham, Manager at Holiday Inn Orlando East - UCF Area, responded to this review

It was a pleasure having your colleagues stay with us, and to be able to provide such a memorable experience. We truly pride ourselves in providing the best customer service possible and I am so glad we were able to accommodate your request. We look forward to providing a first class experience to all your colleagues and friends. Sincerely, Amber... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2015

Excellent value for money, nice size rooms (quite huge), location was good. Only complaint is the tourist kiosk are doing guests in with the price of park tickets and deals. One lady matched the price for us for Universal studios, but on another occasion, the next guy refused, and we just bought the tickets at Disney's gate for less than... More 

Was this review helpful? Yes
AmberGraham, Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am sorry to hear that you experienced some issues with the off-site ticket kiosks near the theme parks. Unfortunately, our hotel does not sell theme... More 

Allentown, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 20, 2015 via mobile

Short visit dirty and old. The place needs to be remodeled. I had no choice it was late at night so we were obligated to spend the night. It was over priced. We didn't bother with the breakfast after seeing the conditions of the place

Was this review helpful? Yes
Jim E, General Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Thank you for your comments. Our hotel just completed a major renovation and all of our goods are brand new. The hotel prides itself in it cleanliness but I assure you, I have addressed your concerns with the staff. More 

Titusville, Florida
Level Contributor
140 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 12, 2015

Hoping it is better after the remodeling and change over is completed to a Holiday Inn. Problems with the handicapp accessible rooms, too much furniture. No one interested in listening to our issue. The breakfast was not a Buffett but made to order fresh to our delight, we hope that continues. Front desk employee could have been friendlier. We will... More 

Was this review helpful? Yes
Jim E, General Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Dear Valued Guest, WE are undergoing a major renovation and as apart of this renovation is to upgrade ALL of our ADA rooms which we are committed to do. I have spoken to our front desk staff to be more sensitive to these issues. WE look foreword to you calling on us again for your stay in the Orlando/UCF area.... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 5, 2015

The hotel itself is a little tired and needs a spruce up. It is changing from a Radisson to a Holiday in soon. Pool outside is not great, dirty and very small.. bedrooms are clean and in good condition. A/C is noisy in the room but turn it off and the air becomes very stuffy. Plenty of restautants in walking... More 

Was this review helpful? Yes
Jim E, General Manager at Holiday Inn Orlando East - UCF Area, responded to this review

Dear Valued Guest, Thank you for your positive comments in regards to our hotel's bathroom cleanliness and value. We are undergoing a major renovation with upgrades to our pool and guest rooms. Jim Enos, General Manager More 

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