We have wanted to make the best of our limited time to visit Universal. My first visit to Four Points and it is quite good actually, better than my expectation. It's seems like out of nowhere but actually it's quite close to Universal although it is better to take the complimentary bus than walking. Room and hotel amenities are standard,... More

Just returned home to the UK after a 7 night stay here and a 3 night stay in New York prior to that, so now have a touch of the holiday blues! The reviews about the hotel being dated seem a little strange to me as the room I stayed in on the 18th floor was pretty modern. I enjoyed... More

Stayed from the 29th of May to the 12th of June The hotel has shuttles to all the parks and has both Lynx & I-Ride bus stops right outside so if you are considering a stay without a car it is ideal. The staff were outstanding and helpful at all times We had a problem with the bath not draining,... More

This hotel has some age on it, but it has been updated. The paint, carpet, bedding, fixtures, etc. were all newer. The rust on the chrome fittings of the sprinkler heads were what told you that the building was old. But really, the bathrooms were fine and there was good water pressure. The rooms are larger than average and the... More

There were problems such as the A/C being too loud, the faucet in the shower almost falling off, the laundry facility being dirty and small and the curtains not working properly. However, if its just a place to sleep then it's just fine.

We read the reviews before and were slightly worried with the mixed reviews, we should not have taken any notice; the hotel is fantastic. Firstly, the pool was being renovated so wasn't available; that said there was an alternative pool available and transport to it put on by the hotel. This was the only point to note, the staff were... More

we stayed at the four points from the 10th May for 14 nights, this was the 4th year we have stayed here and having suffered a family bereavement we were certainly looking forward to our holiday this year, which is why we chose this hotel again as we always received good service. I believe the hotel has had a change... More

Have always looked at this building and loved the shape a land mark on I drive. On checking in we had no probs loved the Universal discount card in with room keys told there was a BBQ going on if we wanted to join in but after rather long journey just wanted to get to room .we stayed on 16th... More

Staying at the Four points by Sheraton for 10 nights & have to say we can't fault it. Staff are excellent & will do anything so you can enjoy your stay. Pool is getting renovated but we have use of the Hilton pool 3 mins walk around the corner or if you wish the staff will drive you. Hotel is... More