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Renaissance Orlando Resort at SeaWorld

#39 of 327 Hotels in Orlando
Certificate of Excellence
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6677 Sea Harbor Dr, Orlando, FL 32821-8092
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Renaissance Orlando Resort at SeaWorld
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Renaissance Orlando Resort at SeaWorld
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2,388 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coventry, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have just returned from a ten night stay at the hotel and from the very first had nothing but excellent service. When we arrived our tour operator had spelt our name wrong and it appeared we had no reservation but without any fuss they they sorted that out . Then we went to our room and although a really... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Stayed there for a week and overall the hotel is pretty good. I submitted my clothes for dry cleaning and my $500 jacket came back torn on the inside and stunk of strong chemicals which shrunk my woollen jacket. Dry cleaners had the nerve to stick a label on my jacket saying it was submitted to them in that condition.... More 

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Houston, Texas
Top Contributor
142 reviews 142 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was here for nearly a week for a conference and had a fantastic experience. The hotel staff were amazing, so kind and helpful. I'm 5 months pregnant and if any of the staff even saw me try to lift anything they hurried over to help. Other than that the hotel has nice style and was super clean. I didn't... More 

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RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear kugali, it makes us happy to hear you had a fantastic conference stay with us and felt you never had to leave the resort for anything! Thank you for sharing with us how well the staff took care of you, especially since you are pregnant. We are glad they went out of their way to make sure you didn't... More 

Exeter
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Renaissance for two weeks from 9-23rd April 2015 having flown from the UK with Virgin Atlantic. Upon arrival, check in was seamless and no extras to pay for parking. The rooms (2) were spotless and well cleaned. Our only concern was the shortage of cupboards etc for clothes - but we managed. These rooms (facing outwards... More 

Was this review helpful? Yes 2
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear exeter1, It makes us very happy to know our guests from the UK had a wonderful two week stay with us! Thank you for sharing that your room accommodations were comfortable and that you were well taken care of by our housekeeping staff! We are glad you enjoyed all that our resort has to offer and we have taken... More 

Tampa, Florida
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel with very friendly and helpful staff. The rooms are nice, with large windows and a balcony. The lighting could have been better in the room at night or early morning, however. This is directly across the street from Sea World, and it is in a good location for restaurants, etc. Beautiful pool and patio area.... More 

Was this review helpful? Yes 1
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear mcarroll01, It makes us happy to hear you found our hotel to be great, and that our staff was very friendly and helpful throughout your stay. We are glad you found your room accommodations were very nice, with large windows and a balcony. Many choose our hotel because of our fun pool and water park area and our close... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was amazing! Everything was amazing, including the employees at the hotel, especially at the waterpark at the hotel! Everybody was super friendly, including the pool manager/employee, J.V.! He was the friendliest and most awesome lifeguard at the waterpark, he was really nice and kind and was super cool.

Was this review helpful? Yes
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear Zsuzsanna R, We love to hear guest say that our hotel was amazing and that you found everything amazing, including our staff! Thank you for sharing that everyone at the water park/pool area was super friendly, including J.V.! We are glad to hear he was the friendly, kind and the most awesome lifeguard you've encountered! We will be sure... More 

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked through Expedia, purchased room with a breakfast including package. When received reservation, noted that the breakfast is free only for 2 adults, and there are extra charges $21 per each child for a breakfast buffet. Called to the hotel to verify this information. Talked with 2 ladies, both were rude and disrespectful, constantly interrupting me with their questions, instead... More 

Was this review helpful? Yes 1
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear Olga M, It is never our intention to disappoint a guest in any way and we apologize if you felt that we were not supportive to your needs in our response to you. We work very diligently to ensure that at every guest touch point we provide an exceptional experience and we apologize if this was not the case... More 

Port Saint Lucie, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My very first impression of the resort was wow! I was first greeted to the front desk where Maxwell handled my check in. He was so accomodating to a family member's birthday needs and went above and beyond to make everything special. The room was probably one of the most clean rooms we have been in for quite some time... More 

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RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear Maria B, It makes us happy to hear that our resort did not disappoint when you stayed with us recently! thank you for sharing how well Maxwell, at our Front Desk, took care of your check-in and your special birthday requests and that he went above and beyond to make everything special. We are proud to know he was... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on several occasions for business. I have always had a very comfortable stay and would recommend this venue for work or play. Given its proximity to SeaWorld (basically it is right across the street), there are many children that stay at this hotel. However, having small children myself, this doesn’t bother me in the... More 

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RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear Luvs2Travell, We thank you for continuing to chose our hotel to stay at when you are in the Orlando area. We are glad to know that you always have a very comfortable stay, find the hotel very clean and are always well taken care of by our staff. Many choose our hotel because of our close proximity to SeaWorld... More 

Top Contributor
98 reviews 98 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is on the Sea World property and convenient to most of the main area in Orlando. It is about a 30 or so minute cab ride from the airport. Hotel was well maintained and clean throughout. Staff was very friendly and checkin was quick and efficient. You will notice as soon as you walk in this hotel is... More 

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RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando Resort at SeaWorld, responded to this review

Dear Thexprt7, Thank you for letting us know you had another great stay with us recently. We are glad the second time holding a conference at the hotel went very well and that the food, and your room accommodations were all very good. We appreciate you mentioning our hotel was well maintained and clean throughout, you found our staff was... More 

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