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Renaissance Orlando Hotel Airport

#27 of 327 Hotels in Orlando
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5445 Forbes Place, Orlando, FL 32812
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Renaissance Orlando Hotel Airport
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Renaissance Orlando Hotel Airport
Renaissance Orlando Hotel Airport
Renaissance Orlando Hotel Airport
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679 reviews from our community

Traveler rating
    380
    172
    82
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Top Contributor
87 reviews 87 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Anniversary weekend away for our 22nd wedding anniversary. First off, the room was meticulously clean. We had lunch upon arrival, the food was good, but getting a glass of wine for my wife appeared to be an issue. Shayne, in room service was excellent. Had coffee each morning, and he was always so pleasant.

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear Bonhams, It was truly a delight to read about your experience while spending your 22nd wedding anniversary at our hotel. I am pleased to hear you were happy with our spacious, clean and comfortable accommodations and the complimentary amenities we provided you. Thanks for adding a spotlight to Shaynes’s excellent service; glad that he was able to add more... More 

Chicago, Illinois
Top Contributor
93 reviews 93 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The great white lobby is impressive when you walk in. But one lone agent at registration working some guests' problem while other employees walk past and ignore you, not so impressive. The property is generally well kept up but showed its age in my room with barely warm water in shower, leaky tub and sink faucets, toilet that made noise... More 

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear John K, Thank you for your recent stay, and for taking the time to share your concerns. On behalf of the entire team of the Renaissance Orlando Airport Hotel, I would like to offer our sincerest apologies for the inconveniences we have caused you. We take all of comments, good and bad that we receive very seriously, and use... More 

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Gotta say the property has a little dated rooms. But,.. The staff was really great from checkin to valet. The bed was perfect. I can overlook the old color schemes easily. The food in the restaurant was not exactly what I would have expected. I would eat somewhere else honestly.

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear dougriley, Thank you for taking the time to write about your recent stay's experience at the Renaissance Orlando Airport Hotel. I am happy to know that my staff provided excellent service during your stay and that you found the beds to be comfortable. However, I am sorry to note that you did not like the food at our restaurant... More 

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here for a business trip. The hotel was approximately 20 minutes from the Orlando airport which made it very convenient. It was centrally located to many restaurants and nightlife. The hotel was clean, the rooms were clean, the staff was friendly and anxious to help The food was good in the hotel however the service was a bit... More 

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear fatcatB, Thank you for choosing the Renaissance Orlando Airport Hotel for your recent business trip. I am so pleased that you found our airport location to be ideal for your stay. Thank you for your positive comments about our hotel and especially our staff. They are truly committed to making sure that all our guests have a comfortable stay.... More 

Atlanta, Georgia
Top Contributor
88 reviews 88 reviews
46 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Room is a bit dated and the bathroom was dirty. Checked in late in the evening and went to my room and the key didn't work...ughhhh...bathroom floor was like a swimming pool after the shower as the curtain leaked. Only 2 towels

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear Steve L, Thank you for choosing to stay with us while in the Orlando Airport area and for sharing your comments regarding your experience. It is certainly disappointing that we have let you down during your stay, please accept our apologies for this. I have taken note of your observations and the housekeeping department will be alerted. I can... More 

Phoenix, Arizona
Top Contributor
97 reviews 97 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We choose this hotel over other nearby Marriott properties simply because it looked like the most updated with the best pool, and conveniently located near MCO. Let me tell you, the pictures were way off. We have stayed at numerous hotels around this area and would stay there over this property. My husband is platinum member with Marriott and stays... More 

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear alling2003, Thank you for choosing to stay with us and for appreciating our staff and their service. I was glad to know you loved the breakfast we offered you and the complimentary amenities. I am sorry that you had some service issues in your room and were inconvenienced. Our Housekeeping staff aims to exceed all our guests’ expectations, but... More 

Santiago, Chile
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I needed a peaceful stay for 10 days in that area as I was attending a pilot training. This Hotel turned out to be an excellent choice. I had a bad experience with my lost bags on arrival and the staff was more then helpful to find my bags...I took the airline two days to send them! If I have... More 

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear Alex-from-Chile, Thank you for choosing the Renaissance Orlando Hotel Airport for your recent stay. We're so glad we made you feel comfortable while you were away from home. I was absolutely delighted to read your comments praising my staff for their friendly service. I will share your appreciation with them and recognizing their efforts will encourage them and will... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great experience at the bar here. In particular, the job that Yvonne did in managing the numerous patrons there was nothing short of remarkable. Never had to wait to get a refreshed drink and always got it quickly! Great job Yvonne! Would come back any time!

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear dbrooks, Thank you very much for taking the time to express your feedback regarding your recent visit with us. It pleases me to hear that Yvonne was quick and attentive to your needs. I will share your review with my team especially with Yvonne during our staff meeting and your feedback will encourage them to continue to delight our... More 

Syracuse, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a strange Renaissance. It seems they purchased an existing property and have tried to rebrand it as a Renaissance but it falls short, in my opinion. The lobby is nice. Check-in was pleasant. The room had an unusual odor, but was OK. That's the key, everything was just OK. That's not what I expect from a Renaissance. Regarding... More 

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TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with us at the Orlando Renaissance Airport. We are sorry to hear of the issues that you have brought to our attention and we are going over each comment individually to see where we can make the necessary progress. We are looking forward to our upcoming renovation this Spring... More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Peter at the front desk was very accommodating and professional. Jodi in the restaurant was warm and responsive. Rooms were in good shape. Stayed at the hotel in order to catch an early morning flight.

Was this review helpful? Yes
TheHotelGM, General Manager at Renaissance Orlando Hotel Airport, responded to this review

Dear Travel_is_the_Spice, Thank you for choosing the Renaissance Orlando Airport Hotel for your recent stay and for praising our staff’s efforts. All of our associates and management teams take great pride in delivering exceptional service and I am so happy to read that we were able to provide you with a wonderful stay. Thank you once again for the compliments... More 

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