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Renaissance Orlando Airport Hotel

#34 of 329 Hotels in Orlando
Certificate of Excellence
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5445 Forbes Place, Orlando, FL 32812
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Renaissance Orlando Airport Hotel
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732 Reviews from our TripAdvisor Community

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Traveler rating
    406
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (732)
  • Mar-May only
    (244)
  • Jun-Aug only
    (200)
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    (135)
  • Dec-Feb only
    (153)
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Lexington, Kentucky
1 review
5 of 5 stars Reviewed yesterday NEW

Arrived one day before due to check into a condo for vacation. Lovely room, Courteous staff from check-in to restaurant and bar got day one off to a relaxing start. I always tend to judge places by the people who work there. They all seemed to enjoy their jobs and made us feel like our well being was their goal.

Was this review helpful? Yes
Mountain Home, AR
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is an excellent facility for business travelers in and out of Orlando MCO. The restaurant is good and the rooms are clean and comfortable. I would suggest this hotel for many travelers flying through Orlando. The family setting its not and there were very few families other than use for the airport. There are several chain restaurants in... More 

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for staying with us and for sharing such wonderful words for the online community to see. We strive in providing the most memorable stay for all our guests, and we are happy that we were able to provide this during your stay. I agree that our location being so close to Orlando Airport and many more restaurants becomes... More 

Westminster, Maryland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The good first: The lobby is clean and inviting. The bar area is decent and the bartenders are friendly and helpful. They get top marks! Not so good: Common areas: The pool area is unkempt. There was litter, broken tiles, rusty cabanas and dirty pool water. While I had some coffee this morning by the pool, I watched a patron... More 

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

On behalf of the entire team of the Renaissance Orlando Airport Hotel, I would like to offer my sincerest apologies for our hotel not living up to your expectations in regard to cleanliness and the condition of the gym equipment. We do not take the concerns you mentioned lightly, especially with the cleanliness of the hotel - this has to... More 

Pensacola, Florida
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and at the perfect location. 2 mini waterparks for children and a nice pool area. Double room on 3rd floor was nice and quiet. All employees provided us with excellent service. Great breakfast buffet. Nice bar/grill poolside. Starbucks. Sushi Bar. Free Quick Que Passes for SeaWorld. This is a huge deal. Really makes your wait time short for... More 

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for taking the time to write a response about your recent stay at the Renaissance Orlando Airport Hotel. We are happy to hear that our location was perfect for your stay and I am glad you were able to save your time with the free quick queue passes provided for SeaWorld. We are delighted that you liked our... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Rossana in the Executive Lounge at breakfast provides excellent service and a pleasant atmosphere. Besides the fresh-squeezed OJ out front, she offers to bring other fresh-squeezed juices from the back.

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for choosing the Renaissance Orlando Airport Hotel for your recent stay while on a business trip. We're delighted to hear that the food and drinks in our Executive lounge were the highlight of your stay and that you found the staff there very attentive and helpful. Associates like Rossana are all over our hotel and I will be... More 

Denver, Colorado
Level Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to the airport and good for an overnight stay. Modern lobby and very comfortable room and bed. The staff was not overly friendly... In fact borderline rude. I did not feel as a valued guest. However the hotel served its purpose. Small pool area if needed. Would consider other options before choosing this hotel.

Was this review helpful? Yes
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for your feedback regarding your recent stay at the Renaissance Orlando Airport Hotel. Please accept my apology on behalf of my staff for failing to provide you with friendly service and that they have negatively influenced your experience at our hotel. I have addressed this issue with the associates to ensure that this does not happen again. On... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was delighted with the attention and amazing costumer service of Rossana in the concierge club level. She was always smiling and very attentive to my needs at breakfast and to others in the room. God bless her in this job she is an assist to this hotel. Rossana is wonderful, Thank you I will be back!

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for choosing to stay with us at the Renaissance Orlando Airport Hotel when on your business trip and also for taking the time to share your honest feedback regarding Rosanna. It gives me immense pleasure to hear such great comments and I will be passing on your valuable comments to her at our next staff meeting, acknowledging her... More 

Hilton Head, South Carolina
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel, warm, friendly accommodating staff. Every person at this hotel was nice, courteous and went above and beyond to be helpful. Great Great customer experience. Hotel lobby, restaurants, and rooms were all fantastic. Hotel shuttle was great. Would definitely consider staying there again if I came back to Orlando.

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear imanislandgirl, It was truly a delight to read about your experience with us. You, truly, painted a wonderful picture of the stay you had with your family. I appreciate your kind words regarding our convenient location, scheduled shuttle, beautiful lobby and comfortable rooms along with our exquisite restaurant. I am very lucky to have a team that understands the... More 

ontheroadagn7
Level Contributor
296 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice stay. We had a great complimentary breakfast in the club lounge on floor 9. Hot tub had a dead frog in it and lots of leaves (I guess if the frog was alive it would have meant not enough chemicals in the water.) We used the skimmer ourselves to remove the frog and so many leaves. Then the jets... More 

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TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear ontheroadagn7, Thank you for your stay. I am happy to learn that our complimentary breakfast buffet, exceptional front desk service and location which is in proximity to the airport was to your liking. I appreciate your gracious words about our bar and restaurant. However, I am sorry for the inconvenience you had regarding the pool and the internet service.... More 

Dhahran, Saudi Arabia
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Renaissance Inn has an exceptionally pleasant, helpful, and accommodating crew. My flight to JFK was cancelled due to weather, making what should have been a 24 hour trek to the Middle East take 48 hours. The prompt convenient to/from the airport shuttle service was great, as I had to go back several times to retrieve luggage. The attention to... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear Saudi2Africa, Thank you for your wonderful feedback. I am very lucky to have a team that understands the full meaning of "hospitality", providing service with a smile and the passion for providing our guests with the most enjoyable stay. Please be assured that I will share your review with my staff and especially front desk associates. I am also... More 

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