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Renaissance Orlando Airport Hotel

#47 of 335 Hotels in Orlando
Certificate of Excellence
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5445 Forbes Place, Orlando, FL 32812
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Renaissance Orlando Airport Hotel
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840 Reviews from our TripAdvisor Community

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San Francisco, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

Although the staff is very courteous, the lower overall rating reflects the lack of quality food on the concierge level. Patrons have a much higher expectation for the quality of their food. The one hot appetizer has always been horribly tough and dry, or it is a processed convenience item. The chips/dip further the downward spiral. Deserts are often overly... More 

Helpful?
Thank BWW W
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for your stay and for your review. I'm so sorry you weren't impressed with the food choices on our concierge level. I will be sure to share your comments with our Food and Beverage department so that adjustments can be made. Our #1 goal is to provide an excellent stay on all fronts and we understand there is... More 

Auburn, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was picked up at the airport and driven to this gorgeous hotel. My room was awesome. During my conference, the staff provided the most amazing food and snacks. The staff is very dedicated to the guests.

Review collected in partnership with this hotel

Helpful?
Thank Lisa S
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for staying with us and for sharing such wonderful words about the Renaissance Orlando Airport and our dedicated associates. Our goal is to provide the most memorable stay for all our guests, and we are happy this was your experience. We are glad you loved our property and the food we served. We appreciated the opportunity to host... More 

Saint Augustine, Florida
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

No complaints - would recommend. Great Park and Fly program for Florida residents fly out/into Orlando airport. Decent value for price paid. Property in very nice condition. Food and services above average.

Review collected in partnership with this hotel

Helpful?
Thank Peter G
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for staying with us. We appreciate your wonderful words about the Renaissance Orlando Airport and the amazing facilities provided. Our goal is to deliver the most memorable stay for all our guests, and we are happy that this was your experience. We are also delighted to read that you enjoyed our ideal location and the great value we... More 

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

From getting picked up from the airport to the time we left. The Renaissance was a fantastic experience. A great place to relax, take in the views from your room, and have a good breakfast, lunch or dinner.

Review collected in partnership with this hotel

Helpful?
Thank karamia97
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for choosing the Renaissance Orlando Airport Hotel for your stay and for the perfect ratings. Our goal is to provide the most memorable stay for all our guests, and we are happy this was your experience. It is also great to read that you loved our convenient location, the view from your room and the food we served.... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stay there every time i'm in Orlando. Close to airport, good food near by. Great lobby to hang out in. Great bar and outside sitting when weather permits. The same staff has been there for years. Nice to see the same people there when I'm there.

Review collected in partnership with this hotel

Helpful?
Thank Rodney F
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for choosing the Renaissance Orlando Airport Hotel once again and for sharing your wonderful words online. We are delighted to read you loved our close proximity to the airport and restaurants. We are also happy that you were impressed with our courteous associates who took great care of you everytime you were here, and that our bar and... More 

Chicago, Illinois
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable, well-appointed room that was perfect for a business trip. The bed was wonderfully comfortable with perfect pillows and a snuggly duvet. I got a fabulous night's sleep! The employees were friendly, courteous and willing to help. The hotel is within minutes of MCO and close to a number of restaurants and a Starbucks. Wifi is free for Marriott Awards... More 

Helpful?
Thank holalola123
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for choosing to stay at the Renaissance Orlando Airport Hotel while on a business trip. We are glad you loved your well-kept accommodation, our convenient location and excellent guest service. It is also nice to hear that you had a great night’s sleep and that our internet facility was adequate for your needs. We appreciate your loyalty towards... More 

New York
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Renaissance Airport location in Orlando was just okay. The room was quite small, but immaculate. I called and made a request during the afternoon because I knew I would be arriving quite late. None of my requests had been taken care of. (Basic things like extra towels, etc.) I then requested these things again when I got upstairs and... More 

Helpful?
Thank luvmarriott
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for your feedback regarding your stay. Please accept our apologies regarding the difficulty you had with our service and staff, as this is unacceptable. We have policies and procedures in place so that these type of situations do not happen. However, it seems like we have failed with these processes in place. I will review your feedback with... More 

San Juan, Puerto Rico
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room had just been renovated, was a larger more comfortable size for a longer stay with 2 beds, desk, small frig, coffee maker & safe. Luxury bed and linens, free HBO. Helpful front desk. Great location near the airport and access to all of the major roads to the businesses and attractions. Would stay here again. Recommended.

Helpful?
2 Thank Cabret
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for selecting the Renaissance Orlando Airport Hotel for your visit and for sharing your comments online. It is a pleasure to read you liked your well-equipped accommodations, our courteous associates and convenient location as well. Thank you once again for recommending us online, and we look forward to many more visits from you in the future. Sincerely, Frank... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone.was great. The staff was very helpful. Room was exceptionally clean. Thant is all I can think of. Thank you for picking us up and taking us to the airport. It was much appreciated. Merry Christmas and Happy New Year!

Review collected in partnership with this hotel

Helpful?
Thank Emma O
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for your kind words regarding your stay with us at the Renaissance Orlando Airport Hotel. Your compliment about our courteous associates, shuttle service and your clean accommodation were a pleasure to read. We are glad that you had an enjoyable stay with us, and we hope to see you soon. Sincerely, Frank Quallen General Manager Renaissance Orlando Airport... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent & pleasant service! Thank you for a wonderful experience and a very pleasant service team. Everyone was so friendly and helpful. Very accommodating to the needs or our group and service oriented. Jan and Susan among many others were pleasant company!

Helpful?
3 Thank ReviewsofAdventures
ManagerX1, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Thank you for taking the time to review your stay at the Renaissance Orlando Airport Hotel. We appreciate the kind words you had for our staff, especially for Jan and Susan. They work hard every day, so your comments will encourage them and let them know that their efforts do not go unnoticed. Thank you once again for being our... More 

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