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Renaissance Orlando Airport Hotel

#28 of 327 Hotels in Orlando
Certificate of Excellence
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5445 Forbes Place, Orlando, FL 32812
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Renaissance Orlando Airport Hotel
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Renaissance Orlando Airport Hotel
Renaissance Orlando Airport Hotel
Renaissance Orlando Airport Hotel
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686 reviews from our community

Traveler rating
    382
    176
    83
    33
    12
See reviews for
132
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273
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Knoxville, Tennessee
Top Contributor
76 reviews 76 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is convenient to the Orlando airport and just 19 minutes from Disney. Be aware there are tolls to pay to get to Disney but the hotel is worth the stay. The staff is friendly and the restaurant is wonderful. Jocelyn at the restaurant is awesome server ask for her if you eat there at night you will have... More 

Was this review helpful? Yes
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

Carolyn, RaeJean & Tim "Rock" the food service! They were very accommodating to our requests, efficient and very personable! They made our business trip very enjoyable. All staff members throughout the hotel were very pleasant, friendly and helpful. Great place for meetings.

Was this review helpful? Yes
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear anonymousW6522UG, I was very pleased to know you enjoyed your business trip with us at the Renaissance Orlando Airport Hotel and I appreciate you taking the time to post your comments regarding the excellent service my staff provided you during your stay. I am very lucky to have staff like Carolyn, Rae Jean and Tim, who really care about... More 

Erial, New Jersey
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff is always accommodating and thoughtful. In a great location. Close to the airport and restaurants so you always have a ton of options on places to eat. The lounge on the top floor is quiet and the staff is always on point.

Was this review helpful? Yes 2
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear Willie S, Thank you for taking the time to write about your recent business stay's experience at the Renaissance Orlando Airport hotel . I was glad to know that we met your expectations in terms of location and amenities provided to you. We take great pride in delivering excellent service. I am happy to hear that we are keeping... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this hotel to utilize the free shuttle service after our trip from the Bahamas. When first stepping into the property, you can tell the property is well kept in the public areas and that's not easy to do when you have white glass flooring. Service wise it is pretty standard for a Renaissance; one kudos that must be... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear GatewayDestination, Thank you so much for the four-star review and for taking the time to tell us that we succeeded in providing you with a comfortable stay. I am so glad our accommodations, clean facilities and terrific location were all a big hit, and that the quiet and clean accommodations added more value to your stay. We’re glad that... More 

Shippensburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here one night (Monday March 30) for a next day flight out back to the cold of Pa. We were met in the lobby first off by a nice gentleman, who I'm sorry to say I can't remember his name. He gave my wife and I each a card for one free drink, and then showed us to... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear Bigdaddy318, Thank you for choosing the Renaissance Orlando Airport hotel for your accommodation. I was happy to read that you had a wonderful experience during your stay, and I'm very proud of my team as they always strive to deliver excellent service. I will share your feedback with them to let them know their efforts do not unnoticed. I... More 

New Hampshire
Top Contributor
95 reviews 95 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff could not have done more for us. The valet was accommodating as we checked in. We called for a pickup after returning our rental car and we barely waited--extremely fast service. The attendant in the concierge room was pleasant and helpful as well. The early morning shuttle to the airport worked perfectly. Our room was clean and quiet.... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear NHfamilytravels, Thank you for your recent stay at the Renaissance Orlando Airport Hotel. It was wonderful for me to read that you enjoyed our facilities and our staff's exceptional service. They work hard in meeting all our guests needs daily, after all this is what Hospitality is all about. I will be sharing with the team your gracious comments... More 

St. Petersburg, Florida
Top Contributor
87 reviews 87 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Anniversary weekend away for our 22nd wedding anniversary. First off, the room was meticulously clean. We had lunch upon arrival, the food was good, but getting a glass of wine for my wife appeared to be an issue. Shayne, in room service was excellent. Had coffee each morning, and he was always so pleasant.

Was this review helpful? Yes 1
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear Bonhams, It was truly a delight to read about your experience while spending your 22nd wedding anniversary at our hotel. I am pleased to hear you were happy with our spacious, clean and comfortable accommodations and the complimentary amenities we provided you. Thanks for adding a spotlight to Shaynes’s excellent service; glad that he was able to add more... More 

Chicago, Illinois
Top Contributor
94 reviews 94 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The great white lobby is impressive when you walk in. But one lone agent at registration working some guests' problem while other employees walk past and ignore you, not so impressive. The property is generally well kept up but showed its age in my room with barely warm water in shower, leaky tub and sink faucets, toilet that made noise... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear John K, Thank you for your recent stay, and for taking the time to share your concerns. On behalf of the entire team of the Renaissance Orlando Airport Hotel, I would like to offer our sincerest apologies for the inconveniences we have caused you. We take all of comments, good and bad that we receive very seriously, and use... More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Gotta say the property has a little dated rooms. But,.. The staff was really great from checkin to valet. The bed was perfect. I can overlook the old color schemes easily. The food in the restaurant was not exactly what I would have expected. I would eat somewhere else honestly.

Was this review helpful? Yes 2
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear dougriley, Thank you for taking the time to write about your recent stay's experience at the Renaissance Orlando Airport Hotel. I am happy to know that my staff provided excellent service during your stay and that you found the beds to be comfortable. However, I am sorry to note that you did not like the food at our restaurant... More 

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here for a business trip. The hotel was approximately 20 minutes from the Orlando airport which made it very convenient. It was centrally located to many restaurants and nightlife. The hotel was clean, the rooms were clean, the staff was friendly and anxious to help The food was good in the hotel however the service was a bit... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Renaissance Orlando Airport Hotel, responded to this review

Dear fatcatB, Thank you for choosing the Renaissance Orlando Airport Hotel for your recent business trip. I am so pleased that you found our airport location to be ideal for your stay. Thank you for your positive comments about our hotel and especially our staff. They are truly committed to making sure that all our guests have a comfortable stay.... More 

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