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DoubleTree by Hilton Orlando Downtown

3.5 of 5 60 South Ivanhoe Boulevard, Orlando, FL 32804 (Formerly Sonesta Hotel Orlando Downtown)
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DoubleTree by Hilton Orlando Downtown
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DoubleTree by Hilton Orlando Downtown
DoubleTree by Hilton Orlando Downtown
DoubleTree by Hilton Orlando Downtown
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628 reviews from our community

Traveler rating
    188
    186
    147
    69
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for one night at this hotel after going to Halloween Horror Nights. Staff was very nice, in particular Gaezer at the restaurant. We arrived at the restaurant after they had already closed for breakfast and he was nice enough to let us eat from the buffet without rushing us at all. Great customer service! Room was very nice and... More

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Orlando, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Events always happen out of an individual's or in this case, a businesses control. It is how that event is handled by staff & management that makes all the difference! This staff handled handles things poorly! The location is good and the cleaning staff is accommodative. Unfortunately the noise from construction work on the hotel (starting before 9am & over... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to tell us about your recent experience at our hotel. While we are glad that you enjoyed our location and that you have shared a kind compliment for our housekeeping staff, we deeply regret the issues you encountered. Please accept our apologies for the early morning noise disruption as well as the climate control... More

Keller, Texas
Top Contributor
97 reviews 97 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pleasant stay. Staff are friendly and helpful. Rooms were clean, nice and beds comfortable. There are trains nearby and one night they woke me for just a minute (3 night stay), but went right back to sleep. As for location, I believe it is near downtown Orlando, but not near the amusement parks.

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for sharing your comments with regard to your three night stay at the DoubleTree by Hilton Orlando Downtown. Providing our guests with friendly service to enhance their experience is a goal of ours and we were delighted to hear that you had a pleasant stay while enjoying the comfort of your room. We would like to let you... More

Traverse City, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend this hotel in Orlando for couples, families, girlfriends! I was able to use my Hilton Honor points(since they were going to expire) and was lucky to find this hotel. They were very nice and accommodating. Clean and well kept rooms. Excellent front desk service.

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you so much for your wonderful review of the DoubleTree by Hilton Orlando Downtown. We're so glad that you chose to stay with us for your overnight getaway. Your gracious praise and high recommendation are truly appreciated and we hope to have the pleasure of welcoming you back soon. More

Brownsburg, United States
1 review
1 of 5 stars Reviewed 1 week ago

Terrible experience. We very seldom stay in a hotel so I was looking forward to being away from home and some time with hubby. No pool, remodeling going on, and then no water early in the a.m. for over 2 hours. This was the hotel picked by the bride and groom for out of town guests, and I think they... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Your thoughts and feedback are welcomed and we appreciate the time taken to share your experience with us. We would like to extend our sincerest apologies for any inconveniences you may have encountered regarding the pool and also the water. One day we hope to have the chance to welcome you back for a much improved stay that exceeds all... More

Fort Lauderdale, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel but bad location. Nothing nearby worth at walking distance but they do have complimentary transportation anywhere in 3 mile radius. Great driver. Good basic service and everything you'd expect from Doubletree.

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for your review. We are glad that the service and amenities at the DoubleTree by Hilton Orlando Downtown were enjoyed by you. Our complimentary shuttle service that you mentioned does indeed provide transportation for our guests to cultural venues, restaurants, shops and businesses within a three mile radius of our hotel. We are delighted that this service was... More

Titusville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall pleasant stay. Rooms very clean. Beds and pillows comfortable. Very affordable compared to others in area. Only downfalls were the fee to park your car and no mini fridge in room. I would recommend this hotel and would defiantly stay again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for your review and recommendation for the DoubleTree by Hilton Orlando Downtown. We are delighted that your stay with us was pleasant and that you found our hotel to be a good value. We would like to let you and others know that refrigerators are available by request and we apologize if you were not made aware of... More

Tallahassee, FL, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel, convenient to the downtown musical theater we were attending. Huge breakfast buffet. We felt safe. Ask for a room away from the vending machines for less nighttime noise. Valet parking costs $20, plus tips, and self parking costs $17.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

We are so glad you enjoyed your stay at the DoubleTree by Hilton Orlando Downtown. It is always a treat for us to hear from our guests and hear about their experiences. Thank you for taking the time to let us know that our downtown location, with its close proximity to the theatre, in addition to our breakfast buffet was... More

New Orleans, Louisiana
Top Contributor
67 reviews 67 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

Was in Orlando for business and ended up at this hotel. Property appears in transition. Ended up on redone floor. Room was ok, but didn't realize why they provided ear plugs until middle of night wake up call from trains passing near hotel. I travel frequently for business and stay at lot of hotels. This is one I cannot recommend.

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. We are disappointed to learn your experiences were not as you had hoped and we truly regret any inconvenience. One day we hope that you will visit us again and we can provide a visit that exceeds your expectations. More

Fairfax, VA
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Sometimes it is the little things that add up. First finding out they charge $17 per day to park in their garage. You can park on the street for free, we did. Second issue - no clock of any kind in our room, which we found kind of odd. Next - ear plugs on the nightstand, we weren't sure why... More

Was this review helpful? Yes
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Although we sincerely appreciate that you have mentioned how friendly our hotel staff is, we regret that your experience was not as you had anticipated nor was it what we hope for our guests. Your comments and concerns will be shared with our management team as we continuously strive to improve our guest's experience. Please accept our apologies for all... More

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Additional Information about DoubleTree by Hilton Orlando Downtown

Address: 60 South Ivanhoe Boulevard, Orlando, FL 32804 (Formerly Sonesta Hotel Orlando Downtown)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Downtown 3.5*
Number of rooms: 341
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Also Known As:
Doubletree By Hilton Orlando Downtown Hotel Orlando

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