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DoubleTree by Hilton Orlando Airport Hotel

#155 of 327 Hotels in Orlando
Certificate of Excellence
GreenLeadersPlatinum level
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5555 Hazeltine National Dr, Orlando, FL 32812 (Formerly Crowne Plaza Orlando Airport)
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Best prices for: 1 room 1 guest
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DoubleTree by Hilton Orlando Airport Hotel
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DoubleTree by Hilton Orlando Airport Hotel
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140 reviews from our community

Traveler rating
    50
    48
    34
    6
    2
See reviews for
30
32
7
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The young ladies who work the front desk are the best! Lisa Lenis, Kimberly Tarnowsky, and Maribelle made this stay and every other stay of mine wonderful! They are so courteous, kind, and helpful. The smiles they have and the service they provide are what make my stays the absolute best!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Machesney Park, Illinois
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Front desk were friendly and helpful. I even got another yummy cookie. Hotel grounds seems like a older property, but overall was okay. Room smelled musky and tub looked like it was dirty. I was tired and didn't feel like asking to be changed to a different room so I scrubbed it clean myself. This is the only reason I... More 

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Delray Beach, Florida
Top Contributor
147 reviews 147 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall, I enjoy staying at this hotel. It's a little dated, but clean and well maintained. Try to stay in a room above the third floor, as the lower floors overlook the atrium. It can be noisy, with the bar and lobby below. The buffet breakfast is good, with plenty of choice. Not every room has a safe and refrigerator,... More 

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Mooresville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Front desk staff were not particularly friendly and the hotel was otherwise adequate. I was not offered a choice of floor at check-in. Also, I was not offered the traditional warm cookie. I've stayed at other DoubleTrees that were better.

Review collected in partnership with DoubleTree by Hilton

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North Port, Florida
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were headed to CA for vacation and found a direct flight out of Orlando. We live about 2 1/2 hours away; so decided to spend the night before in a hotel close by the airport. Found a great deal online and enjoyed the area...pre vacation style! They do include 7 days of free parking (Park and Fly). Much less... More 

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Berlin, Germany
Top Contributor
143 reviews 143 reviews
84 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Airport shuttle was convenient, check-in swift and easy and the staff is friendly. The room on groundfloor was ok, albeit noisy due to the architecture of the building, which is like a central train station. Buffet style breakfast is basic. Good enough for one night.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I didn't give this hotel 5 stars because of the bathrooms. The first room we are given, the tub was really grimy and did not look like it was cleaned. We asked to be moved, and the staff politely obliged in addition to giving us breakfast coupons to make up for the inconvenience. But the second room was not any... More 

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Senior Contributor
30 reviews 30 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was a last resort because during the holidays all of the hotels were booked and we needed an overnight stay before heading to Disney. As we checked in, the front desk was very rude. Since we're in our 20's the lady at the desk treated us as if we couldn't afford to stay here and tried to say our... More 

Was this review helpful? Yes 1
Michelle W, Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Ashlee, I am sorry to hear you feel your recent visit was anything less than extraordinary. The entire team here strives to provide good old fashioned southern style Hilton hospitality that keeps our guests returning time and time again. Please reach out to further discuss the details of your experience. I hope you will reconsider and possibly come back to... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was amazing and everyone greeted you as you walked past. From the hotel front desk at checking to the housekeeping staff that I saw in the morning, everyone had a smile on their face and a welcoming greet. Thank you for the great stay!

Was this review helpful? Yes
Michelle W, Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you so much for taking the time to share feedback on your recent experience here with us. I am passing your comments along to the team with a job well done. We all strive to provide our guests with good old fashioned southern style Hilton hospitality when they visit. I am delighted to see you enjoyed your stay. Please... More 

Detroit, Michigan
Top Contributor
102 reviews 102 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a good value choice to stay prior to flying out of Orlando. The staff (all staff we encountered) were accommodating but seemed a bit cold. A staff member came out to our car when we checked in to tell us where to take our luggage but offered no help (not even a cart).

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Michelle W, Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Please reach out to further discuss your recent stay. I am disappointed and apologize for the impression you have after your visit. The following is what we believe and try to convey... "A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our... More 

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