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Comfort Inn Orlando/ Lake Buena Vista

2.5 of 5
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8686 Palm Parkway, Orlando, FL 32836
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1 room 1 adult
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Comfort Inn Orlando\/ Lake Buena Vista
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734 Reviews from our TripAdvisor Community

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Miami, FL
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel was in a nice spot and everyone was friendly. Was recognized as Choice member at checkin and offered late checkout because of it. Breakfast was great although the room is a bit small for the amount of people the hotel has and is utilizing it. Room was spacious and clean. My only complaint would be the speed of the... More 

Helpful?
Thank frogster14
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The staff at this Comfort Inn was the worst I have ever come across. Least accommodating, horribly unhelpful. All supervisors left at around 4:30 pm, and after that time of day were unreachable. Any question or issue that could arise after that time is left in the hands of untrained, unhelpful individuals who were unwilling to work with their customers.... More 

Helpful?
1 Thank SM W
Miami, Florida
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This isn't a post commenting on the hotel itself but on the treatment we received from the hotel. Unfortunately, we had to cancel our trip to Orlando and we tried to contact the hotel management in order to cancel our reservation. After 3 days trying to contact the manager it has been impossible to reach him or even get a... More 

Helpful?
Thank PaLdL
guangzhou
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff in comfort Inn is the worst i ever been. I booked my hotel at booking.com from Jan22 to Jan26 and they charge me 81USD (is expensive in orlando) and for the overstaying night(Jan27) I pay 127USD and I find this out when I check out. When I ask the staff she was so rude, she told me that... More 

Helpful?
Thank jennicita
2 reviews
1 of 5 stars Reviewed 2 weeks ago

My wife works with American Airlines and we were set to travel to Orlando Florida on January 27, 2016 from Philadelphia PA using her travel benefits. We had a reservation that night at the Comfort Inn. Due to a record breaking snow storm in the Mid Atlantic that weekend thousands of flights were cancelled that left a tremendous amount of... More 

Helpful?
Thank Ron B
Jacksonville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When we arrived the hotel had no water. We had to leave to use the restroom. Later that night when it came on it was mud, which clogged the inner workings of the toilet and the faucet. It was fixed late by a single very over worked maintenance man. There was no testing of the water safety in insure guest... More 

Helpful?
1 Thank Joye T C
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were very unhappy with our stay. We did get a good deal price wise so we didn't go in with high hopes for this facility but we were let down all the same. The location of the hotel is awesome and the price we got made the trip barably but the management of the hotel is crazy. Everything was... More 

Helpful?
4 Thank Chris R
Northern Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for its convenience to the parks. All we wanted was a clean room, comfortable bed, shower and toilet facilities and laundry When we arrived there was no water coming into the toilet cistern and we had to fill it up with buckets from the bath tap. There was a dribble of water from the sink and... More 

Helpful?
4 Thank ireneandbill
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Room has bedbugs and hotel GM has no interest to respond to my email inquiry. Found bedbugs on the site table (see pic below). Front desk asked me to send pic to the GM but I haven't heard back from him at all. Cheap price comes with cheap service. I got this hotel from Priceline express deal so I wasn't... More 

Helpful?
4 Thank M S
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I booked this hotel it had a TA 4 star rating but after booking I decided to read recent reviews. Most were very bad, but even worse several of them mention BUG PROBLEMS!!! And the management hasn't responded to any of the negative comments. Bugs are a deal breaker for me so I immediately tried to cancel in less... More 

Helpful?
3 Thank Mr S
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