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Orlando Metropolitan Resort


Hotel class 3.0 of 5
8444 International Drive, (Formerly Radisson Barcelo Hotel Orlando), Orlando, FL 32819
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Reviews you can trust

56% Do not recommend
2.5 of 5 stars 292 reviews
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By trip type
All (292)
[ Date ] [ Rating ]
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3 of 5 stars
TuscanyZANON   6 contributions
Sao Paulo, Brazil
Nov 10, 2009 | Trip type: Couples New

I decided for the Radisson because of the location combined with fair prices. The Radisson is an annex to the Metropolitan Spa. The rooms are clean, confortable and very nice - remove the plastic plants in the room and decoration and dust will be perfect! The common area cleaning raises big question marks. The Hotel proposes breakfast vouchers. I would... more

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5 of 5 stars
heinz2003834   12 contributions
Oxford
Oct 29, 2009 | Trip type: Couples

Hi there, i have just come back from staying at the Raddison side of the hotel. From reading these reviews i was so very worried and decided to pay the extra $310 upfront to be upgraded to the Raddison side of the hotel. We got dropped off at the Metropolitan Side at first and it didnt seem too bad, but... more

Management response from
Domien Takx, Managing Director

Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We thank this guest for their positive constructive comments. Although we need to continually strive to improve, it is nice to hear from satisfied guests. Thank you again. Management Orlando Metropolitan Resort

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4 of 5 stars
howieboli   10 contributions
glasgow
Oct 29, 2009 | Trip type: Couples

Hi there! myself and my husband stayed here in May this year, before we went my husband had contacted the hotel and told them it was my birthday while we were there and we got upgraded to the new tower and it was very nice! they also put roses and chocolates in the room on arrival i thought this was... more

Management response from
Domien Takx, Managing Director

Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We thank this guest for their positive constructive comments. Although we need to continually strive to improve, it is nice to hear from satisfied guests. Thank you again. Management Orlando Metropolitan Resort

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4 of 5 stars
palace68   1 contribution
uk
Oct 25, 2009 | Trip type: Family
1/1 found this review helpful

I have just returned from a two week stay at the Metropolitan resort hotel and was shocked at what i found after reading other reviews. My wife was very worried before we arrived due to what she read on this site. First you are not paying Hilton prices so won't get first class rooms. The rooms were cleaned every day... more

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5 of 5 stars
pierlissi   1 contribution
manchester
Oct 25, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We stayed at this beautiful hotel, where we found all the staff very helpful especially Adrienne and the female Brazilan was very friendly and accomodating. On the second day we asked to be moved because of the noise under our room, they moved us on that very day. We also ate at the grill bar within the hotel, where we... more

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1 of 5 stars
krazykatana   2 contributions
fla
Oct 23, 2009 | Trip type: Couples

This hotel falls below my expectations of a Radison hotel and I would not recommend it to my peers while staying in Orlando. The pictures sure do look pretty dont they. Well they must be from the 90's because this place is rough. When I pick a hotel and they promise it has a hot-tub, the website shows a hot... more

Management response from
Domien Takx, Managing Director

While it is always difficult to read our guest's concern and complaints, it gives us an opportunity to learn and improve. Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We apologize for the inconvenience to this guest. We canceled our service with Lodgenet (pay-per-view movies) and experienced tv remote...

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1 of 5 stars
michellehampton   1 contribution
miami
Oct 21, 2009 | Trip type: Couples
0/1 found this review helpful

I dont even know where to begin. The reason why I booked this hotel was because I saw the photos on the internet and with its price we thought we were getting a good deal. Little to my surprise was that when I arrived at the hotel the photos I had seen where of the Radisson hotel and not of... more

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1 of 5 stars
stewwwie1   6 contributions
stewwwie1
Oct 14, 2009 | Trip type: Couples
0/1 found this review helpful

I went to check in and the lobby was not as advertised online. There were people complaining all over the place. I went through the check in process and was given keys and went up to my room. The hotel is old, all of the rooms are outside rooms and even the elevator is outside, the place is dark and... more

Management response from
Domien Takx, Managing Director

Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We apologize for the inconvenience to this guest. We are still renovating several floors of the hotel and due to heavy demand used rooms that had not been renovated. The exterior lighting is being addressed. We changed the timer that regulates...

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5 of 5 stars
b0whunter   1 contribution
everywhere
Oct 9, 2009 | Trip type: Family
2/2 found this review helpful

Management is totally aware that there are two (night & day) differences when selecting your room. If you are receiving an ULTRA LOW rate in your searching, you are looking at the old old old tower complex (think dirty old apartments) - if the rate is commiserate with what you would expect paying at the Americinn for instance or Country... more

Management response from
Domien Takx, Managing Director

Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We appreciate the comments of this guest. We are aware of the differences between the Metropolitan Resort and our sister property, the Radisson. Thank you. Management Orlando Metropolitan Resort

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1 of 5 stars
CarlosCampos1966   7 contributions
Sã Paulo Brasil
Oct 8, 2009 | Trip type: Family
1/2 found this review helpful

The place is too old. It needs urgent refurbish. And the service is bad. My Tv was not working. I asked the repairment 3 times and nobody showed up to fix it. During my stay I had to order extra towels everyday because despite we were in four people the maid left only 2 towels per day more

Management response from
Domien Takx, Managing Director

Direct guest feedback is often the most reliable and we welcome the information, even when it is not complimentary. We apologize to this guest for the inconvenience. We should have repaired the TV set or moved the guest to another room. Thank you. Management Orlando Metropolitan Resort

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Orlando Metropolitan Resort Also Known As

  • Orlando Metropolitan Hotel
Address: 8444 International Drive, (Formerly Radisson Barcelo Hotel Orlando), Orlando, FL 32819