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Orlando Metropolitan Resort


Hotel class 3.0 of 5
8444 Austrian Court, Orlando, FL 32819

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Best fare found from Los Angeles to Orlando: $307

Reviews you can trust

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  • All reviews (379)
  • Business reviews (25)
  • Couples reviews (88)
  • Family reviews (99)
  • Friends getaway reviews (19)
  • Solo travel reviews (11)
55% of travelers do not recommend
2.5 of 5 stars 379 reviews
  • Excellent
    46
  • Very good
    89
  • Average
    69
  • Poor
    58
  • Terrible
    117
Is this hotel right for you? Get your friends' opinions (we'll explain how)
[ Date ] [ Rating ]
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1 of 5 stars
man_girl   2 contributions
Britain
Jul 25, 2010 | Trip type: Family New

First impressions on this hotel, is very basic, you pay little and get just that. I was not expecting a 5 star hotel or even a 3 star, however I was very dissappointed with the hotel overall. When we arrived we where seen to straight away and the staff where very friendly. We got our room and as earlier requested... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for taking the time to write a review. We were relieved to hear that our team were able to resolve the issues you encountered and you were able to enjoy one of our renovated rooms. We are not sure who you spoke to in the pool area who was rude to you but please know that is not...

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2 of 5 stars
mcullen1976   1 contribution
Greenacres, Florida
Jul 22, 2010 | Trip type: Family New

I'll start out by saying that I am a bargain shopper. I must have researched the area hotels for several hours including reading the various reviews before I settled on this place. The resort looked promising from the majority of travelers and I was able to book a room for only $39.00 plus tax and resort fee. My husband, two-year... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for writing a review about your stay. Your experience during your stay concerns us and we have addressed these issues with our teams. We are constantly improving our hotel and our guest services to ensure our guests are satisfied. We recognize that our guests' needs differ based on their socio and economic demographics. We are working with our...

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1 of 5 stars
weeboopike   1 contribution
Lexington, Kentucky
Jul 20, 2010 | Trip type: Family

Ladies and Gentlemen, Let me start by saying that the hotel was, in fact, a great price; unfortunately, you get what you pay for. First item of discussion is the check in process...This was very quick and easy; however, I was asked to pay the resort fee prior to completion of my stay...MISTAKE! Do not pay this until you check... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for taking the time to write a review about your hotel stay. We have reviewed your comments and are very concerned about your claims especially those of duplicate billing and pool side drinks being charged to your credit card. We do not process charges for poolside services. We have forwarded your enquiry to our Recreation Team to research...

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4 of 5 stars
Larry-Wexford   1 contribution
Wexford, Ireland
Jul 18, 2010 | Trip type: Family

My wife, and I stayed here with our two children (13 &14) for 10 days, while I was not overly impressed by the reviews I had read before we left I was more than happy when we arrived. We were met by a very pleasent woman at the reception. When we got to our room it was clean and spacious,... more

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5 of 5 stars
snooker147loopy   1 contribution
Barnstaple, United Kingdom
Jul 18, 2010 | Trip type: Family

having stayed in the other metropoliton hotel last time i found this one very clean, comfortable and have very friendly staff who were always happy to assist you whatever you asked for. the pool area was clean and tidy with a good poolside bar and ample sunloungers and clean towels. they put on a free bar for the ENGLAND V... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for taking the time to write a review about our hotel. We appreciate your kind words and for acknowledging our attempts to ensure our guests enjoy their stay with us. We are constantly making improvements to our hotel and look forward to hosting you in the future.

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5 of 5 stars
kavernkitty   1 contribution
Avon Park, Florida
Jul 17, 2010 | Trip type: Family

My recent stay at the Metropolitan was a fantastic surprise. When we booked the hotel we had reservations because of a few ratings we had read and the $23 a night price we booked it for just seemed to good to be true .As it turned out You can get\more for your money these days . The Metropolitan was a... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for taking the time to write a review about our hotel. We are constantly improving our hotel to ensure our guests enjoy their stay with us and it is very refreshing to know that you enjoyed your stay with us and took the time to let us know. Our staff are our greatest assets and we are very...

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1 of 5 stars
eatmgator   2 contributions
Gainesville, Florida
Jul 15, 2010 | Trip type: Couples

I have never written a review about poor service or quality, but this one was so poor I felt I had to. It took 45 minutes to check in, even though we were the only ones in the lobby with 2 people working. They had trouble choosing a room for us apparently. Once we did have a room we found... more

Management response from
Met_Management_Team, Guest Relations Manager

Thank you for writing a review on our hotel. We are researching the issues you have stated in your review. Thank you.

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5 of 5 stars
sara1102   9 contributions
Chicago, Illinois
Jul 15, 2010 | Trip type: Friends getaway

My girlfriends and I booked this hotel last minute via Hotwire. We got this hotel for so cheap that we were kind of scared to see it. When we got there we were very surprised. The room was extremely clean and very spacious.The pool was also extremely nice, it also included a pool side bar with very reasonably priced drinks.... more

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5 of 5 stars
springwellangel   3 contributions
Liverpool, England
Jul 7, 2010 | Trip type: Family

We were dropped off at the wrong hotel by the shuttle, we should have stayed at the Orlando Metropolitan Epress, glad te driver made a mistake. The staff were brilliant they kept my 6 year old son occupied. The food at the Cargo Bay was as good as anything i have had in good resturants in England. more

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3 of 5 stars
MikeSmith123   2 contributions
Newcastle
Jul 4, 2010 | Trip type: Business, Solo travel

I was attending a conference in Orlando, and needed to find a nice hotel to stay at that was cheap and close to where I needed to go. Having booked with a company called Ocean Florida www.ocean-florida.co.uk for our family vacation a few months ago, I decided to give them a try for this. They suggested the metro resort as... more

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Orlando Metropolitan Resort Also Known As

  • Orlando Metropolitan Hotel
Address: 8444 Austrian Court, Orlando, FL 32819
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