Ladies and Gentlemen,
Let me start by saying that the hotel was, in fact, a great price; unfortunately, you get what you pay for.
First item of discussion is the check in process...This was very quick and easy; however, I was asked to pay the resort fee prior to completion of my stay...MISTAKE! Do not pay this until you check...
more
Thank you for taking the time to write a review about your hotel stay.
We have reviewed your comments and are very concerned about your claims especially those of duplicate billing and pool side drinks being charged to your credit card. We do not process charges for poolside services. We have forwarded your enquiry to our Recreation Team to research...