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Orlando Metropolitan Resort

8444 Austrian Court, Orlando, FL 32819
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Best prices for: 1 room 1 guest
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Orlando Metropolitan Resort
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Orlando Metropolitan Resort
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1,059 reviews from our community

Traveler rating
    96
    148
    191
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    466
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366
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Las Vegas, Nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

The Metropolitan Resort, to call it a resort is a joke. It is literally the worst hotel I have ever stayed in. My stay was booked for me and had I any choice in the matter I would have never chosen this place. I've read other reviews and most seem to hit the nail on the head. The carpets are... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Worst customer service I have ever experienced in my life. Place is a complete dump!! and the employees are extremely rude and won't think twice to point their finger in your face and tell you off, even if you have a reservation... I made my reservation through booking.com and had my reservation number and confirmation... Apparently for metropolitan resort that... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Do not stay here, EVER. This is the worst experience we have had. Rooms were never cleaned, even though we asked them to. The employees were smoking all the time just outside the lobby and you would see them sitting for hours straight. One of them disrespected my wife and didn't even care about it. Check-in took about an hour... More 

Was this review helpful? Yes 2
Findlay, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel ever visit or stay, the reception staff are rude and the services was the worst, they gave to me a roomkey for a room already occupaded, the room never be vacumm or cleaned, the bathroom door was tear in pieces, the elevators are not working, the stairs were flood with smelly water (any kind) and... More 

Was this review helpful? Yes 1
puerto rico
Top Contributor
90 reviews 90 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived 2 hours ago and took 25 mins for 2 people to be checked in. Then it was our turn. The reception area is a farce. One women working with her kids sat around with her. While checking in 3 people came back who had checked in before us. 1 giving the key back and 2 wanting towels. I am... More 

Was this review helpful? Yes 5
Boonton, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So we read the reviews but stayed anyway. It was cheap and close to destinations. Checkin- we were allowed to checkin at 10am. The lobby is the only place for wifi so everyone was packed in checking emails, social media, etc. The Room- first of all our door had no number on it, it was written in pen. Made it... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is not what you're looking for reviews are not adding up. This hotel have up fake pictures of what this hotel looks like inside out. Rooms are nothing like what's shown on the pictures, poolside is not a pool there's no water in the pool at all. The maids have filthy attitudes, as we was leaving I over... More 

Was this review helpful? Yes 2
Victoria
Top Contributor
84 reviews 84 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Okay, you want a well located hotel? Right on International with easy access to the OCC and lots of great restaurants? You wanna pay 35 bucks a night? This is your place! Is it good? Heavens no. BUT, look at all these people wringing their hands and moaning about how this isn't like Hyatt Place or Rosen Center. Yeah, it... More 

Was this review helpful? Yes 4
Florida
Contributor
16 reviews 16 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff was friendly. Was put in a 'renovated' room. Standard room for the price. Roomy with a sofa bed and two beds. Nothing fancy. Microwave and a small refrigerator. No cups, ice bucket or coffee maker. No water pool or pool bar. Called office to inquire about pool and was advised that they didn't think any water was in the... More 

Was this review helpful? Yes 1
Miramar, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Please do not spend your money. Hotel room was filthy and there was not towels in the room. We had to ask three times to the front desk before we can get some towels. The air vent must be broken bc there were people smoking marihuana in the room below and the smell and smoke was coming up into our... More 

Was this review helpful? Yes 1
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