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The Floridian Hotel and Suites

2.0 of 5 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
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The Floridian Hotel and Suites
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The Floridian Hotel and Suites
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540 reviews from our community

Traveler rating
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    124
    31
    30
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247
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 6, 2014

First, I would like to say that I have stayed at this hotel with my mother approximately 8 times, both when it was the Baymont and again as the Floridian Hotel and I will be booking again very soon. I am floored by the reviews that I have read here, I feel like I stayed in a different hotel. The... More 

Was this review helpful? Yes 3
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you so much for your review and your rating of our hotel. There is nothing more important to us than to have our guests leave us being happy with our services and product. Your comments are very much taken into consideration and knowing our guest's opinion only helps us continue to make improvements. We hope to have you come... More 

Sebastian, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 4, 2014

Good central location, cheap enough for a quick stop, will go elsewhere next time. Front desk staff was nice, but check in took a long time because they couldn't find the reservation. Repeatedly called about bad A/C and hairdryer not working...no response. Finally had to pack up and move. Free breakfast, but no protein choice - just carbs and more... More 

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We are so sorry to hear you were disappointed with your stay. We have very high customer service and cleanliness standards, and apologize that these ideals were not met during your stay. We will be notifying the management team to ensure that all of our guests feel comfortable and enjoy their vacation without these issues arising. Thank you again for... More 

Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 23, 2014

PLEASE DO NOT WASTE YOUR MONEY AT THIS HOTEL! This place is not even worth one circle, here are some of the reasons why... Mold in rooms, horrible a/c in entire hotel, horrible customer service-customer is always wrong, roaches, ripped sheets, cops attend frequently, "locked doors" at night don't lock, room not always cleaned by house keeping, front desk will... More 

Was this review helpful? Yes 3
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We are so sorry to hear you were disappointed with your stay. We have very high customer service and cleanliness standards, and apologize that these ideals were not met during your stay. We will be notifying the management team to ensure that all of our guests feel comfortable and enjoy their vacation without these issues arising. Thank you again for... More 

Bridge of Weir, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 22, 2014

This hotel was very basic, clean and pleasant to stay in. Well worth the money if you are only looking for a base in Orlando, I Drive Area! Very basic continental breakfast. Fresh made waffles, toast, butter, jam and some fresh fruit and coffee. A little set back from I Drive. We didn't find the short cut until the last... More 

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for sharing your experience. It is always nice to know that our guests needs were exceeded and they absolutely enjoyed their stay. We are so happy you loved our central location and will be sure to pass along your compliments to the staff. Thanks again for recommending our hotel; we look forward to your return and showing you... More 

FL
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 21, 2014

Not the WORST hotel we'd ever stayed in, but it's pretty low on the list. Paid less for better in the area. Keep searching -- they're out there! Weird Fun Fact: We couldn't figure out where the front entrance was by looking at the 3 entrances. Hint: It's not the one you see pulling into the parking lot. Check-In Time:... More 

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We are so sorry to hear you were disappointed with your stay. We have very high customer service and cleanliness standards, and apologize that these ideals were not met during your stay. We will be notifying the management team to ensure that all of our guests feel comfortable and enjoy their vacation without these issues arising. Thank you again for... More 

Pembroke Pines, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 19, 2014

I booked this hotel for a one night (Friday) night stay on Hotels.com hoping for the best since I was able to book a Jr. Suite online. When we arrived, there was a long line of guests trying to check in with only one agent. After a 20 minute wait, we were given room 123 and we entered it. The... More 

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More 

A TripAdvisor Member
1 of 5 stars Reviewed October 15, 2014

This hotel has got to be the worst that planned on staying at. First, the lady at the front that checked us in was very distracted and was not paying attention. The rooms are all the same when I requested a Junior suite. The rooms smelled terrible. We were given a room which was not ready no sheets on the... More 

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More 

2 reviews
1 of 5 stars Reviewed October 15, 2014

A group of us had received a number of rooms at this hotel and selected it because it was cheap. Check in was a very long process. The woman at the desk helping the people in front of us was very slow. The system kept locking up on her. There was another woman who came out to work on another... More 

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More 

Boynton Beach, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 7, 2014

For beginners when my family walked in to the lobby to check in there was only one front desk clerk with a line of 5 other guest waiting to check in.Secondly it tooks us four different rooms until we got situated.We were booked for a Junior Suite and the ancient computer system that this hotel has was constantly assigning us... More 

Was this review helpful? Yes 2
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments regarding your stay with us. I would like to address your comments one by one. First off your comments regarding the check in process. We are a small hotel with only 130 rooms most hotels of our size only stay one person at a time. never the less I am sorry that this was a... More 

North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2014

*WARNING* DO NOT STAY AT THIS HOTEL UNDER ANY CIRCUMSTANCES! THE HOTEL IS OLD AND DIRTY BUT THE WORST PART IS YOUR ITEMS ARE NOT SAFE IN THE ROOM!We booked the room for three nights on Orbitz and paid to upgraded to a suite and paid in full for all three nights. When we arrived that night the ac was... More 

Was this review helpful? Yes 2
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay with us. I can assure you that my staff is honest and would never steal any items. The issue in your case is that their was no personal property except one pillow in the room and empty boxes. The housekeeping got confused and threw out your food and logged your... More 

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Additional Information about The Floridian Hotel and Suites

Address: 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Floridian Hotel and Suites 2*
Number of rooms: 129
Reservation Options:
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Also Known As:
The Floridian Hotel Orlando
Baymont Inn International Drive
Baymont Inn Orlando
Orlando Baymont Inn

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