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The Floridian Hotel and Suites

2.0 of 5 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
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The Floridian Hotel and Suites
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The Floridian Hotel and Suites
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508 reviews from our community

Traveler rating
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    256
    111
    30
    27
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232
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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FL
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed yesterday NEW

Not the WORST hotel we'd ever stayed in, but it's pretty low on the list. Paid less for better in the area. Keep searching -- they're out there! Weird Fun Fact: We couldn't figure out where the front entrance was by looking at the 3 entrances. Hint: It's not the one you see pulling into the parking lot. Check-In Time:... More

Was this review helpful? Yes
Pembroke Pines, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for a one night (Friday) night stay on Hotels.com hoping for the best since I was able to book a Jr. Suite online. When we arrived, there was a long line of guests trying to check in with only one agent. After a 20 minute wait, we were given room 123 and we entered it. The... More

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW

This hotel has got to be the worst that planned on staying at. First, the lady at the front that checked us in was very distracted and was not paying attention. The rooms are all the same when I requested a Junior suite. The rooms smelled terrible. We were given a room which was not ready no sheets on the... More

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More

2 reviews
1 of 5 stars Reviewed 1 week ago NEW

A group of us had received a number of rooms at this hotel and selected it because it was cheap. Check in was a very long process. The woman at the desk helping the people in front of us was very slow. The system kept locking up on her. There was another woman who came out to work on another... More

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We appreciate your comments and are so sorry to hear you did not have an enjoyable stay. We want to assure you that we do have high cleanliness standards and apologize for the condition of your room. We will be notifying the management team immediately to make sure all of our service standards are being met. We hope you will... More

Boynton Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For beginners when my family walked in to the lobby to check in there was only one front desk clerk with a line of 5 other guest waiting to check in.Secondly it tooks us four different rooms until we got situated.We were booked for a Junior Suite and the ancient computer system that this hotel has was constantly assigning us... More

Was this review helpful? Yes 2
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments regarding your stay with us. I would like to address your comments one by one. First off your comments regarding the check in process. We are a small hotel with only 130 rooms most hotels of our size only stay one person at a time. never the less I am sorry that this was a... More

North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

*WARNING* DO NOT STAY AT THIS HOTEL UNDER ANY CIRCUMSTANCES! THE HOTEL IS OLD AND DIRTY BUT THE WORST PART IS YOUR ITEMS ARE NOT SAFE IN THE ROOM!We booked the room for three nights on Orbitz and paid to upgraded to a suite and paid in full for all three nights. When we arrived that night the ac was... More

Was this review helpful? Yes 2
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay with us. I can assure you that my staff is honest and would never steal any items. The issue in your case is that their was no personal property except one pillow in the room and empty boxes. The housekeeping got confused and threw out your food and logged your... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival, after an extremely long journey, we waited in reception, while a couple ranted for a while in Spanish, obviously, complaining about something. Eventually, when it was our turn to be seen, the young boy behind the desk, merely said "credit card", so he could charge us for the resort fee, which was our welcome to the hotel. We... More

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay with us. I will bring your feedback to my team and my front office manager to insure that they are corrected. The management and staff take great pride in the value of service and accommodations that we provide each and every guest that we host on a daily basis. Thank... More

White Plains, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The place shows its age. Dated rooms and decor. The staff were friendly but don't go above and beyond and that is the biggest issue. Watched a girl at a counter get picked up while waiting to ask a question. Missed the universal shuttle after going to the bathroom for a minute even though i was back before departure time.... More

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay. I will address your issues and feedback with my team and make the necessary corrections. Thank you for your business and I hope you will give us a second chance during your next trip to Orlando. Best Regards, John Cummings More

Brazil
Top Contributor
52 reviews 52 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has a reasonable price, but that's all. We had stayed there for just one night before our departure to San Francisco and the slow price called our attention. Maybe it can be a good choice for those are in Orlando just for a shop trip, although if you intend to spend your vacation there, choose a more comfortable... More

Was this review helpful? Yes
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay with us. I will look into each and every one of your concerns and see if they can be addressed. Thank you for your feedback and I look forward to seeing you during your next stay in Orlando. Best Regards, John Cummings More

Ottawa, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a short Disney vacation September 2014. The staff was friendly. The hotel was clean. The pool was also clean. The mattresses need upgrading. Overall... Value for money..no complaints. I will say offering a bit of fruit or yogurt would be nice instead of just waffles and fruitloops. It is close to many restaurants... So that's was... More

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your comments and feedback regarding your stay with us. The staff and management takes great pride in the value of service and accommodations we provide each and every guest we host on a daily basis. Thank You for your business John Cummings More

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Additional Information about The Floridian Hotel and Suites

Address: 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Floridian Hotel and Suites 2*
Number of rooms: 129
Reservation Options:
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Also Known As:
The Floridian Hotel Orlando
Baymont Inn International Drive
Baymont Inn Orlando
Orlando Baymont Inn

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