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The Floridian Hotel and Suites

2.0 of 5 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
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The Floridian Hotel and Suites
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The Floridian Hotel and Suites
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586 reviews from our community

Traveler rating
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    137
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Saint Lucie, Florida
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I booked this place through Groupon in advance. The price seemed good for what I was supposed to be getting. When I got there to check-in, no one was at the front desk. I waited there for quite some time. Across from the counter was another counter with a lady standing there. That counter was for getting good deals and... More 

Was this review helpful? Yes 3
Naples, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Booked rooms through Groupon a month in advance. One guy working at front desk, being screamed at by a lady because they over booked about a hundred rooms. We were one of the lucky! It was Valentine's day and Presidents' day so everywhere was booked up or very expensive. I reserved two nights and we were told the second night... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Look, if you're smart enough of come on TR before you book here, you read the reviews, AND you still book here, you deserve the experience. There is nothing that I can say that hasn't been said here. There are no more apologetic comments that CummingsJohn can post, talking about how they are working on things. They aren't. Orlando has... More 

Was this review helpful? Yes 1
Miami, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We got there on a Tuesday night around 12:30 am and the outside was ok, the recepcionis was rude. When I finally got my room key and went to the room, it was dirty and smelled super bad, the hallway smelled like cigarrete and the worse part was that a/c didnt work so I called the main desk and ask... More 

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We, a family of six, arrived to check in was immediately told by the front desk clerk there are no rooms the hotel was oversold. The clerk never looked up our reservation, name nothing. To make matters worse did not even offer to help find another hotel. No manager was on site to handle the error in overbooking and to... More 

Was this review helpful? Yes 4
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Room was horrible. I changed rooms, still horrible. Beds are horrible. You can feel and hear the springs in the bed. The management would not give me my money back after lots of complaining. Rooms were terrible. Bad ceiling leak in the dining area, they just put a huge plastic container to hold the water. NO INTERNET!!! No Wi-Fi... Cleaning... More 

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your feedback. We are disappointed to learn that we did not meet your expectations. As you may have noticed, we are in the process of renovating/updating our rooms, and are looking forward to providing our guests with an upgraded experience. We hope that if your future travel plans bring you back to Orlando, that you will give... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked into this hotel last weekend with my boyfriend. Everything was good at first, everything was clean. Until the day we checked out, of course we were spending the day in Orlando all day so you want to be clean and fresh. So I went to take a shower, the shower wouldn't turn on at all. This was a... More 

Was this review helpful? Yes 1
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for sharing your experience. We are sorry to hear you were disappointed with your stay. We apologize for the many inconveniences you came across and understand how frustrating it can be when expectations are not met. We appreciate all of your comments and will notify the management team of these issues for immediate review. We hope you will... More 

Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Even expecting to stay in a cheap hotel, you don't expect to wait in line for over an hour to get checked in at midnight. Mind you, there were only 5 people in front of us in line. We would have left and found a different hotel after waiting the first 20 minutes but I had unfortunately already prepaid for... More 

Was this review helpful? Yes 2
Sterling, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

After driving over 12 hours to get to my hotel (which might be close in proximity to Universal, but it's not in a great location by any means) I find out that first, they can't find my reservation. Then they find it, but are over booked and want to charge me the same rate to book at a different hotel... More 

Was this review helpful? Yes 3
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

We deeply apologize for the inconveniences that you experienced and we will most certainly relate your comments to the management team for further follow up. We thank you for your feedback and hope you will return to us again and allow us the opportunity to meet and exceed your expectations. John Cummings More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

While we were out for the day, housekeeping, or someone with a key, went through all of our bags and credit cards were stolen and then used. Floridian hotel and thieves. PLEASE DONT STAY HERE. Seriously don't! Some best friends and I had the worst experience of our lives. When we arrived at the hotel at 10:30 it took over... More 

Was this review helpful? Yes 2
CummingsJohn, Manager at The Floridian Hotel and Suites, responded to this review

Thank you for your feedback, and information regarding your room entry. We are checking with our security team and evening manager to further review the details of the incident you mentioned, as is it not standard practice to blindly enter rooms at any time We value the safety and security of our guests above all, and will be certain to... More 

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Additional Information about The Floridian Hotel and Suites

Address: 7531 Canada Avenue, Orlando, FL 32819 (Formerly Baymont Inn & Suites International Drive)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Floridian Hotel and Suites 2*
Number of rooms: 129
Reservation Options:
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Also Known As:
The Floridian Hotel Orlando
Baymont Inn International Drive
Baymont Inn Orlando
Orlando Baymont Inn
Hotel Style:
#31 Best Value Hotel in Orlando

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